Boomerang Cyclotrac V2 User manual
Boomerang Cyclotrac V2 Manual
Introduction
The Boomerang Cyclotrac V2 is a cloud-based alarm and GPS
Tracker for bicyclists and other human powered vehicles. It is an
unique product, it's one of a kind. There are three components to
the system: The device, the phone App and the cloud software.
These three components work together to protect your bike and
provide data on your cycling activity. Since it's a new type of
product, operating it and understanding how it behaves may take
a few months. You will notice we included a list of new terms at
the end of the manual and contact information if you have any
questions. Thanks for joining the Boomerang Family. Together
we can end bike theft.
Getting Started
Device Activation
Your device must be activated on our network to function. Visit
our website www.BoomerangBike.com and click the
“Activation” button at the top of the page. This will take you to the
activation form.
Pre-Activation form: In order for the device to be fully working
upon arrival we email a “Pre-Activation form” prior to shipping.
Along with the form we send the link for the data plan. The form
request a data plan receipt. If a receipt is not available simply
type “Square” in the field. Please ll in the following information to
activate the device. Full name, mobile # (so you receive a text if
your bike is disturbed), email address and time zone.
Charging
The CycloTrac should be fully charged before first use. Open the
rubber flap on the side of the device and use the included
micro-USB cable to connect the device to any USB wall charger.
Other USB power sources like a laptop or USB battery pack will
also work but charging performance may vary. An indicator light
inside the USB port will glow red when charging. Charging time
can be up to 5 hours when the battery is fully depleted. It’s OK to
charge overnight.
Waking up the device the first time
The device is shipped in a deep-sleep OFF state. To wake the
device the first time, use the provided paper clip and gently,
softly, press the RESET button (tiny hole to the left of the USB
connector). The device should immediately wake. You will see
the indicator lights flash and the device will beep within 2 seconds
after pressing RESET.
Your device is now ready to use!
Using your CycloTrac
Waking and Sleeping
The CycloTrac is designed to sleep and wake up automatically
based on movement. The device’s natural state is asleep. The
device goes to sleep after two minutes of no movement. It wakes
when moved or tapped and will begin recording a trip. The device
will stay awake as long as it is in motion, and will go back to sleep
to save battery after a period of no movement.
When the device is sleeping it does not communicate or
track trips. It only monitors for movement which will wake it.
Recording a Trip
A trip is automatically recorded upon movement and will continue
recording until the device stops moving. You can review your
trips, stats, and control your device through the BoomerangBike
phone app.
Device position and trip data are sent to BoomerangBike instantly
under normal conditions. However, in areas of weak or no cell
coverage, instant position may not be available until the device
returns to coverage and trip data upload may be delayed up to 24
hours.
The Alarm
The CycloTrac sounds a high-intensity siren and alerts you by
SMS text message if your bike is moved when the alarm is
armed. You can track your bike’s location and control the alarm
state through the BoomerangBike phone app. The alarm is
delayed by ~20 seconds from first detected motion to allow
the device to connect to the cell network. The siren will still sound
even if no cell network is available. The alarm will sound
repeatedly as the bike remains in motion, until the alarm is
disarmed. Remember we recommend a traditional lock with the
Boomerang and it takes over 5 minutes to compromise a U-Lock
so 20 seconds is fast enough to scare away thieves.
Understanding what your CycloTrac is doing
Indicator Lights (LEDs)
Gear LED(green/blue):Blinksgreenwhendeviceistrackinga
trip. Blinks blue when bluetooth is available, and solid blue when
bluetooth is connected to your phone.
Battery LED (orange): Blinks when the battery is low.
Position LED (yellow): Blinks for GPS satellite lock.
Lock LED (red): Blinks when the alarm is armed.
Indicator Sounds
The device uses soundstocommunicatesoyouknowwhatit’s
doing without having to look. A single beep is sounded when the
devicewakesup fromsleep.Ashortrisingtoneissoundedwhen
the device connects to the network.
If needed, these sounds can be turned off with a special
command, please contact us for details.
Firmware Updates
Your device software (firmware) isupgradable.BoomerangBike
may from time to time update the firmware to add features or
improve user experience. A firmware update takes~3minutes,
during which the device will not track trips and the alarm will be
inactive. During firmware update, the LEDs blink rapidly. The
device returns to normal operation automatically after an update.
Using the BoomerangBike Phone App
The BoomerangBike phone app allows you to see your trips and
controlyourdevice.Downloadtheappfromthe iOSAppStoreor
Android Google Play store. You will need your BoomerangBike
username and password the first time you open and sign in to the
app.
Bikes: The app opens to the “My Bike” list of bikes on your
account. Select a bike to see the bike’s position and status in the
“Bike Detail” view. Press the “three dots” menu to change settings
and see additional information about the bike. Press the back
button to return to the”My Bike” view.
To end a trip immediately after finishing a ride press “Stop Trip”.
Trips: To review past trips, from the My Bike list view, press the
“three-line” menu and select “Trips”. The latest trips will be
displayed, select one for more details.
For more information about navigating, see our Appinstruction
video here: https://boomerangbike.com/updates-instructions/
How to arm/disarm the Alarm
1. NavigatetotheBikeDetailviewbyselecting yourbike.Press
the three-dots menu button in the right corner and select Set
Alarm. 2. Press the button to arm the alarm. The lock icon will
close and turn red when armed. If the bike is moved, the audible
alarm will sound and a text message will be sent indicating
suspicious activity. 3. Disarm the alarm by navigating to the same
screen and pressing the button to disarm.
If the device is currently awake, you can confirm the alarm state
by looking at the Lock indicator light on the device - it will blink
red. If the device is sleeping, it will pick up the new alarm state
next time it wakes up.
Communicating with your CycloTrac
The BoomerangBike app automatically communicates with your
device using the best available method depending on conditions.
Cell network: When your phone is far away from your device,
the app will use the cell network. You can control your device
from anywhere in the world! Operations like arming and
disarming the alarm may take up to 30 seconds over cell
network**.
Bluetooth: When your phone is close to your device (within
~20ft) AND the device is awake**, the app will use bluetooth for
nearly-instant access. There is no need for bluetooth pairing. The
App will recognize your device by the serial number. You can
only access a device that has been assigned to your account.
**NOTE: When your device is sleeping, all commands are
delayed until it wakes up. Bluetooth is only available when
the device is awake.
Using the BoomerangBike Web Dashboard
In addition to the App, you can view your bike’s position and trips
on the web using our dashboard. The dashboard allows you to
see your information on a bigger screen. The web dashboard is
view-only and you cannot control your device.
Point your web browser to: system.boomerangbike.com
Use your account username and password to log in.
Troubleshooting
General Troubleshooting
1. If your device is awake (one or more LEDs blinking), but does
not seem to be working as expected, first make sure that the
device can get GPS and cell signal. Take it outside with a clear
view of the sky in a location with known-good cell coverage.
2. Check the App or Web dashboard for the latest communication
update date/time. If the date/time is today, your device is in
contact with Boomerang servers.
3. If your CycloTrac seems unresponsive (does not wake on
movement, no indicator lights are blinking), or never updates in
the app/web dashboard, continue to the following steps:
4. Make sure the device is fully charged. Put it on a charger for
several hours. Make sure the light behind the USB connector is
glowing. If it is not, check your USB cable and power source.
5. If the device is still unresponsive after charging, repeat the
RESET procedure you used to wake the device the first time (see
section: “Waking up the device the first time”).
Bluetooth Connectivity
If your device is working, but you cannot establish a bluetooth
connection, check the following:
1. Make sure your CycloTrac is awake and you are within ~20ft of
it. When the Gear indicator light on the CycloTrac blinks blue, the
device’s bluetooth is active. Bluetooth is not available when the
device goes to sleep.
2. Make sure your phone’s bluetooth is ON in your phone’s OS
settings. See iOS and Android instructions on how to do this.
3. Make sure your phone supports Bluetooth 4.0 or later. Nearly
all smartphones from the last few years are compatible.
4. The BoomerangBike App is scanning bluetooth connections in
the background. It may take ~10 seconds to find and connect to
your device. A bluetooth connection can be confirmed by (a) the
device shows a solid blue indicator light, and (b) the bluetooth
icon in the phone app is highlighted.
Terms / Glossary
Sleep: The device’s natural state is asleep. The device goes to
sleep after two minutes of no movement. It wakes once moved.
Awake: Upon movement or being tapped, the device goes from
sleep to awake. The LED flash and there is a beep. The beep
indicates the processor is ready to go to work.
Contact Us
Having a problem you can’t resolve? Check out the latest
version of this manual and our Frequently Asked Questions
(FAQ) at our website here: https://boomerangbike.com/updates-
instructions/
Still having trouble?
You can reach us at [email protected]
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