Brady M511 User manual

User Manual

M511 User Manual ii
Copyright and Trademarks
Disclaimer
This manual is proprietary to Brady Worldwide, Inc. (hereafter “Brady”), and may be revised from time
to time without notice. Brady disclaims any understanding to provide you with such revisions, if any.
This manual is copyrighted with all rights reserved. No portion of this manual may be copied or
reproduced by any means without the prior written consent of Brady.
While every precaution has been taken in the preparation of this document, Brady assumes no liability
to any party for any loss or damage caused by errors or omissions or by statements resulting from
negligence, accident, or any other cause. Brady further assumes no liability arising out of the
application or use of any product or system described, herein; nor any liability for incidental or
consequential damages arising from the use of this document. Brady disclaims all warranties of
merchantability of fitness for a particular purpose.
Brady reserves the right to make changes without further notice to any product or system described
herein to improve reliability, function, or design.
Trademarks
M511 is a trademark of Brady Worldwide, Inc.
Microsoft, Windows, Excel, Access and SQL Server are registered trademarks of Microsoft
Corporation.
All brand or product names referenced in this manual are trademarks (™) or registered trademarks (®)
of their respective companies or organizations.
© 2023 Brady Worldwide, Inc. All Rights Reserved.
Y5115727
Revision A-1
Brady Worldwide, Inc.
6555 West Good Hope Road
Milwaukee, WI 53223
bradyid.com

M511 User Manual iii
Brady Warranty
Our products are sold with the understanding that the buyer will test them in actual use and determine
for themself the adaptability to their intended uses. Brady warrants to the buyer that its products are
free from defects in material and workmanship, but limits its obligation under this warranty to
replacement of the product shown to Brady’s satisfaction to have been defective at the time Brady sold
it. This warranty does not extend to any persons obtaining the product from the buyer.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON BRADY’S PART.
UNDER NO CIRCUMSTANCES WILL BRADY BE LIABLE FOR ANY LOSS, DAMAGE, EXPENSE
OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING IN CONNECTION WITH THE USE, OR
INABILITY TO USE, BRADY’S PRODUCTS.
Safety and Environment
Please read and understand this manual before using the M511 printer for the first time. This manual
describes all of the main functions of the M511 printer.
Precautions
Before using the M511 printer , please note the following precautions:
• Read all instructions carefully before operating the printer and prior to performing any procedure.
• Do not place the unit on an unstable surface or stand.
• Do not place anything on top of the unit.
• Keep the top clear of obstructions.
• Always use the printer in a well ventilated area. Do not block the slots and opening on the unit, which
are provided for ventilation.
• Only use the power source indicated on the rating label.
• Use only the power cord that comes with the unit.
• Do not place anything on the power cord.
• This equipment is not intended for use by children.

M511 User Manual iv
Technical Support and Registration
Contact Information
For repair or technical assistance, locate your regional Brady Technical Support office by going to:
• United States: bradyid.com/techsupport
• Canada: bradycanada.ca/contact-us
• Mexico: bradyid.com.mx/es-mx/contacto
• Latin America: bradylatinamerica.com/es-mx/soporte-técnico
• Europe : bradyeurope.com/services
• Australia: bradyid.com.au/technical-support
•
Asia Pacific : brady.co.uk/landing-pages/global-landing-page
Registration Information
To register your printer go to:
• bradycorp.com/register
Repair and Return
If for any reason you need to return the product for repair, please contact Brady Technical Support for
repair and replacement information.
Document Conventions
When using this document, it is important that you understand the conventions used throughout the
manual.
• All user actions are indicated by Bold text.
• References to menus, windows, buttons and screens are indicated by
Italicized text.

M511 User Manual v
Contents
1 • Introduction
System Specifications............................................................................................... 1
Physical and Environmental Characteristics .........................................................2
Proximity Range for Bluetooth ..............................................................................2
2 • Setup
What’s in the Box....................................................................................................... 3
Save the Packaging ..............................................................................................4
Registration ...........................................................................................................4
Printer Components .................................................................................................. 5
Exterior ..................................................................................................................5
Interior ..................................................................................................................6
Power and Battery ..................................................................................................... 7
Power Adapter ......................................................................................................7
Charging the Printer ..............................................................................................8
Plugging in the Printer ....................................................................................8
Before Initial Use ..........................................................................................10
Power On ............................................................................................................11
Automatic Shut Down .........................................................................................11
Force Restart ......................................................................................................11
Software for Creating Labels.................................................................................. 11
Mobile Device .....................................................................................................11
Computer ............................................................................................................12
Installing the Windows Driver (Optional) .............................................................. 12
Connecting the Printer ............................................................................................ 12
Bluetooth .............................................................................................................13
Disconnecting ...............................................................................................13
USB .....................................................................................................................13
Printer Settings ........................................................................................................ 13
Shutdown ............................................................................................................14
Printer Name .......................................................................................................14
Loading Cartridges.................................................................................................. 14
Recycling the Cartridge .......................................................................................... 16
Materials .............................................................................................................16
Dismantling the Cartridge ...................................................................................17
Recycling Components .......................................................................................19
Accessories.............................................................................................................. 20
Magnet ................................................................................................................20
Utility Hook ..........................................................................................................22
3 • Getting Started
Controls and Status................................................................................................. 23
Power ..................................................................................................................23

M511 User Manual vi
Cut ......................................................................................................................23
Bluetooth .............................................................................................................23
Battery Status .....................................................................................................24
Error ....................................................................................................................24
Creating Labels........................................................................................................ 24
Printing ..................................................................................................................... 24
4 • Maintenance
Installing Firmware Upgrades ................................................................................ 26
Updating the Printer Label Library......................................................................... 26
Cleaning the Printhead and Platen Roller ............................................................. 27
Cleaning the Sensor................................................................................................ 28
5 • Troubleshooting
Troubleshooting Scenarios .................................................................................... 29
Cutter does not cut or cuts poorly .......................................................................30
Labels won’t feed ................................................................................................30
Labels are jammed in the printer ........................................................................30
Printer does not turn on ......................................................................................30
Printer turns off by itself ......................................................................................31
Print quality is poor .............................................................................................31
The first label printed has a black line on it .........................................................31
Nothing prints ......................................................................................................32
Text positioned incorrectly on pre-sized labels ...................................................32
Battery doesn’t fully charge in four hours ............................................................32
Printer not connecting to mobile device ..............................................................32
Error Messages........................................................................................................ 32
A • Regulatory Compliance
Agency Compliance and Approvals ...................................................................... 34
United States ......................................................................................................34
FCC Notice ...................................................................................................34
Canada ...............................................................................................................34
Mexico .................................................................................................................34
Europe ..............................................................................................................35
RoHS Directive 2011/65/EU, 2015/863/EU ..................................................35
Batteries Directive 2006/66/EC ....................................................................35
Turkey .................................................................................................................35
China ...................................................................................................................36
Taiwan ................................................................................................................36
Wireless Regulatory Information ........................................................................... 36
United States ......................................................................................................37
Canada ...............................................................................................................37
Mexico .................................................................................................................37
European Union ..................................................................................................38
International ........................................................................................................38
Japan ..................................................................................................................38
............................................................................................................................38

M511 User Manual vii
B • Licensing
FreeRTOS ................................................................................................................. 39
Newlib ....................................................................................................................... 39
CMSIS ....................................................................................................................... 40
Apache License ..................................................................................................40
RapidJSON ............................................................................................................... 43

M511 User Manual 1
1 Introduction
Use the Brady Express Labels mobile app or Brady Workstation software to design labels and print to
the M511 label printer. The M511 printer includes the following features:
• Withstands a 6 ft. (1.8 m) drop
• Crush resistant to 250 lbs (113.4 kg)
• Military-grade shock resistance
• Uses M50 series print cartridges
• Automatic label cutter
• Connect up to five simultaneous users with Bluetooth® Low Energy 5.0
• Compact and lightweight at 2.3 lbs (1.06 kg)
• Prints 1000 labels per day
• Internal lithium ion battery
• USB-C to USB-A coupler
System Specifications
The M511 printer has the following specifications:
• Weight 2.77 lbs (1.26 kg) (with label cartridge)
• Thermal transfer print mechanism, 300 dpi
• Print width: 1 - 1.44" (25.4 - 36.6 mm)
• Print length for labels: 39” (990.6 mm) maximum
• Liner width: 1.8" (46 mm) maximum
• Label widths from 0.235" (6.0 mm) through 1.5" (38.1 mm)
• Minimum label height: 0.236" (5.99 mm)
• Prints up to 300 labels per battery charge
• Print speed: up to 1.33 in/sec (33 mm/sec)
• Internal lithium ion battery, 2450 mAh

M511 User Manual 2
Introduction
System Specifications
Physical and Environmental Characteristics
The M511 printer has the following physical and environmental characteristics:
Note: The table below refers to the M511 printer only. Consumable performance may vary.
Proximity Range for Bluetooth
The M511 printer should be within 65 ft (19.8 m) of the device to pick up the Bluetooth signal.
Physical U.S. Units Metric Units
Dimensions 6.4” L x 6” W x 3.6” H 163 x 151 x 92 mm
Weight (with label supply and ribbon) 2.77 lbs 1.26 kg
Environmental Operation Storage
Temperature (Printer)
Note: Prolonged exposure of
the printer to direct sunlight is
not recommended.
40° to 110° F (4° to 43° C)
The AC adapter is rated at
a maximum temperature
of 104° F (40° C).
0° to 110° F (-18° to 43° C)
Relative Humidity (Printer) 20% to 90% (non-
condensing)
10% to 90% (non-
condensing)

M511 User Manual 3
2Setup
What’s in the Box
The following items are included in the
standard M511 package:
• M511 printer with internal battery.
(Battery is not accessible. Contact
Brady Technical Support for service.)
• AC adapter with USB-C cable
• USB-C to USB-A coupler
• Cartridge MC-1500-595-WT-BK
• Quick Start Guide
•
Brady Workstation Basic Design
Suite
brochure including download
instructions
• USB drive including User Manual,
Quick Start Guide, and driver
North America
Europe, Middle East, Africa
China
Asia Pacific, Australia

M511 User Manual 4
Setup
What’s in the Box
Save the Packaging
Save the packaging surrounding your M511 printer in case you have to ship the printer and
accessories back to the supplier.
Registration
Register your printer online at www.bradycorp.com/register and receive free product support and
updates!
CAUTION! If shipping the printer, consult with your transportation carrier for
state, federal, municipal, and international shipping regulations
regarding the lithium ion battery contained in the printer.

M511 User Manual 5
Setup
Printer Components
Printer Components
Exterior
1Door 6Error indicator
2Label exit 7Battery indicator
3Eject button 8Bluetooth indicator
4USB port 9Cut button
5Door finger tab 10 Power button
1234
56
7
8
10 9

M511 User Manual 6
Setup
Printer Components
Interior
1Door
2Cartridge bay with cartridge
3Lock lever
12
3

M511 User Manual 7
Setup
Power and Battery
Power and Battery
Power is supplied to the M511 printer from an internal lithium ion battery, or from an AC or USB power
adapter.
Power Adapter
The printer can be powered and charged through an AC/DC power adapter or by plugging into a USB
port on a laptop or in a vehicle. When the adapter is plugged in, it is also charging the battery.
Note: For best results use the USB to AC wall adapter that came with the printer. This adapter
provides at least 15 W. The printer will take longer to charge with an adapter that is less than
15 W. Also, charging from a USB type A port generally provides less than 15 W and thus may
not charge as well.
For rapid charging, use the AC adapter to plug the printer into a wall outlet.
WARNING! To prevent risk of fire, electrical shock, explosion, or damage, read
below.
• Do not expose the printer to temperatures above 110
o
F
(43
o
C).
• Do not disassemble, mistreat, or attempt to replace
components in the printer.
• Do not incinerate the printer. Keep the printer away from heat
sources.
• Keep the printer away from water.
• Never lay objects on top of the printer.
• Store the printer in a cool, dry place.
• The printer must be recycled or disposed of properly according
to federal, state, and municipal regulations.
CAUTION! The battery used in this device may present a risk of fire or chemical
burn if mistreated. Do not disassemble, heat above
110
o
F ( 43
o
C ),
or incinerate.
CAUTION! Dispose of used battery promptly. Keep away from children. Do not
disassemble and do not dispose of in fire.
Catalog Number Region
M511-AC North America
M511-EU-UK-US-AC Europe, Middle East, Africa
M511-APAC-AC Asia-Pacific
M511-CHINA-AC China

M511 User Manual 8
Setup
Power and Battery
Charging the Printer
Plugging in the Printer
You can charge the printer from an electrical outlet or a USB port.
IMPORTANT! When charging the printer for the first time, use an electrical outlet.
For battery status indicators, see “Battery Status” on page 24.
North America Europe, Middle
East, Africa
Asia-Pacific,
Australia
China
1USB-C cable 1USB-C cable 1USB-C cable 1USB-C cable
2USB C to A
coupler
2USB C to A coupler 2USB C to A coupler 2USB C to A coupler
3AC wall adapter
with type A plug
3AC wall adapter
with type A plug
3AC wall adapter with
type A plug
3AC wall adapter with
type A plug
4Type C plug 4Type C plug 4Type C plug
5Type G plug 5Type G plug 5AC wall adapter with
type A plug (China)
6Type I plug
1
2
3
4
5
1
2
3
4
5
6
1
2
3
1
2
3
4
5

M511 User Manual 9
Setup
Power and Battery
To plug the printer in to an electrical outlet:
1. Insert one end of the USB-C cable into the USB port on the printer.
2. Insert the other end of the USB-C cable into the USB-C port on the AC adapter.
3. Use the appropriate plug for your region.
• North America: Plug the AC adapter into an electrical outlet.
•
Europe, Middle East, and Africa: Attach the type C or G plug to the AC adapter and then
plug the adapter into an electrical outlet.
•
Asia-Pacific: Attach the type C, G, or I plug to the AC adapter and then plug the adapter into
an electrical outlet.
•
China: Attach the type C plug to the AC adapter and then plug the adapter into an electrical
outlet.

M511 User Manual 10
Setup
Power and Battery
To plug the printer in to a USB-A port:
1. Insert one end of the USB-C cable into the USB port on the printer.
2. Insert the other end of the USB-C cable into the USB-C port on the USB-C to A coupler.
3. Plug the USB coupler into a USB-A port on a computer or in a vehicle.
Before Initial Use
Fully charge the internal lithium ion battery before running the printer on battery.
1. Plug the printer into a power outlet. (For details see “To plug the printer in to an electrical
outlet:” on page 9.)

M511 User Manual 11
Setup
Software for Creating Labels
2. Charge for 2.5 hours. The battery status lights pulse while charging. When all four lights are
green and stop pulsing, the battery is fully charged. For detailed status information see
“Battery Status” on page 24.
Power On
To turn the printer on or off:
1. Press and hold the power button for one second.
Automatic Shut Down
To conserve battery charge, the printer automatically turns off after a period of inactivity. Use the
Express Labels mobile app to set the inactive time, see “Shutdown” on page 14.
Force Restart
To force the printer to restart if it becomes unresponsive, hold the power button down for fifteen
seconds. The battery and Bluetooth lights will come on when the printer has restarted.
Software for Creating Labels
Install labeling software on your computer or mobile device, set up the connection to the printer, then
use the software to design labels and send them to the printer. (Refer to your local Brady website for
other Brady software. Be aware that older Brady labeling software may not automatically detect the
printer and that the information in this manual is based on the software listed below.)
• Use the Brady Express Labels app on a mobile device.
• Use Brady Workstation software on a desktop or laptop computer.
Mobile Device
The mobile device operating system must be one of the following:
• Android 6.0 or higher
• Apple iOS 10.0 or higher

M511 User Manual 12
Setup
Installing the Windows Driver (Optional)
The mobile device must support Bluetooth® 4.2 or higher.
To install the Brady Express Labels app and get started:
1. Download the app from the Apple® App Store or the Google Play™ store.
2. Connect to the printer. See “Connecting the Printer” on page 12.
3. Configure settings. See “Printer Settings” on page 13.
4. Create labels and print.
Computer
Brady Workstation software provides a variety of apps to simplify label creation for specific purposes. It
also provides easy-to-use apps for custom label design.
To get Brady Workstation software:
1. Make sure your computer is connected to the Internet.
2. Go to workstation.bradyid.com.
3. Follow the instructions on the screen to choose the right software for your purpose and
download it.
Installing the Windows Driver (Optional)
If you are using the Brady Express Labels app or Brady Workstation software, you do not need to
install the windows driver. Skip to “Connecting the Printer” on page 12.
If you are using older Brady software or third-party software, you must install the Windows driver. See
the Driver Installation Guide PDF file on the USB drive that came with the printer.
Connecting the Printer
Connect to the labeling software using Bluetooth®wireless technology or a USB cable.
Supported
Connections
Computer
Mobile Device

M511 User Manual 13
Setup
Printer Settings
Bluetooth
The Bluetooth status light has the following meanings:
• Bluetooth symbol is blinking blue: No devices are connected.
• Bluetooth symbol is solid blue: At least one device is connected.
Up to five mobile devices can be connected at a time.
To connect the printer to a mobile device via Bluetooth:
1. Turn on the printer. See “Power On” on page 11. Bluetooth is automatically on when the
printer is on.
2. Open the Express Labels app on your mobile device.
• If no other printer is currently connected to the Express Labels
app, the software detects the new printer.
• If another printer is currently connected to the Express Labels
app, manually add the printer. Tap on the menu, then tap
Printers , then tap the yellow + icon to add a new printer.
3. Tap the control to connect the printer. Once connected, you may change the printer name if
desired.
Disconnecting
If you need to disconnect a device, use the Forget function in the Express Labels app.
USB
To connect to a computer via USB 2.0, plug the
provided USB cable into the printer and the
computer. Brady Workstation software
automatically detects the printer when connected
via USB cable.
Note: If you are not using Brady Workstation
software, you need to install the printer
driver. See the Driver Installation
Guide PDF file on the USB drive that
came with the printer.
Printer Settings
All settings are configured in the Express Labels mobile app. Most settings (like language and
measurement units) are software-wide and not specific to one printer model. The only settings that you
may wish to change for the M511 printer are the shutdown time and the printer name.
To computer
To printer