BraunAbility Simple Stow User manual

ual
Man
Read manual
before servicing.
Failure to do so
may result in
serious bodily
injury and/or
property damage.
518231 Rev A
January 2024
Service
Manual
Side-Entry
Simple Stow™
Infloor Ramp
built on the
Chrysler
Pacifica / Voyager

BraunAbility®wheelchair accessible vehicles are
designed to provide years of pleasure and mobility
independence. Familiarity with proper operation
and maintenance procedures will help ensure safe,
trouble-free operation.
Safety precautions, maintenance and troubleshoot-
ing details are provided. Wiring diagrams are
provided to aid in troubleshooting. A Replacement
Parts section with exploded views and correspond-
ing parts lists is also provided.
Warranty and Return Authorization
Refer to the Limited Warranty Booklet for detailed
terms and provisions. When processing any war-
ranty claims (parts, repairs, etc.), all requests must
be processed through the BraunAbility®Aftersales
department. A Return Material Authorization (RMA)
number will be issued for processing returns and/or
authorizing credit.
The last eight digits of the vehicle identication
number (VIN) must be provided when ling a
warranty claim or ordering parts.
Introduction
INTRODUCTION
Maintenance,
lubrication, trouble-
shooting and service
procedures must be
performed as speci-
ed by an authorized
service technician.
Failure to do so may
result in serious
bodily injury and/or
property damage.

Page 1
Safety Precautions ............................................ 2
Towing and Transporting .................................. 3
Maintenance
Maintenance ............................................. 4, 5
Maintenance and Lubrication
Schedule .................................................. 6-12
Troubleshooting Diagnosis Chart ............. 14-17
Inoor Ramp Cover Removal .................... 18-20
Below Floor Obstructions ............................... 22
Auxiliary Power Supply ................................... 23
Wiring Diagrams
Wiring Diagram - Driver Seat
Manual ............................................. 25A / 26A
Wiring Diagram - Driver Seat
Power .............................................. 25B / 26B
Wiring Diagram - Airbag Overlay
Driver Side ....................................... 27A / 28A
Wiring Diagram - BCM
Driver Side ...................................... 27B / 28B
Wiring Diagram - C600 - Driver Side .......... 29
Wiring Diagram - C650 - Passenger Side ... 30
Wiring Diagram - C315
Passenger Side ............................... 31A / 32A
Wiring Diagram - Passenger Seat
Seat Side ......................................... 31B / 32B
Wiring Diagram - Passenger Seat
Wall Side ...... 33A / 34A, 33B / 34B, 35A / 36A
Wiring Diagram - Lights ................... 35B / 36B
Extension Harnesses - Location
Diagram ........................................... 37A / 38A
Exploded Views
  ExplodedView-SimpleStow™ManualInoor
Ramp - Platform Assembly .............. 37B / 38B
  PartsList-SimpleStow™ManualInoor
Ramp - Platform Assembly ......................... 39
  PartList-SimpleStow™ManualInoor
Ramp - Cover - Carriage - Threshold
Assembly .................................................... 40
  ExplodedView-SimpleStow™ManualInoor
Ramp - Cover - Carriage - Threshold
Assembly ......................................... 41A / 42A
  ExplodedView-SimpleStow™ManualInoor
Ramp - Cavity Support Brackets & Power
Door Operator Assembly ................. 41B / 42B
  PartsList-SimpleStow™ManualInoor
Ramp - Cavity Support Brackets & Power
Door Operator Assembly ............................. 43
Replacement Parts
Part List - 3rd Row Footrest Assembly ........ 44
Part List - 3rd Row Footrest - Light
Assembly .................................................... 44
Part List - 3rd Row Footrest - Gas Spring
Kit ................................................................ 45
Replacement Parts - HVAC Lines ............... 46
Replacement Parts - Exterior Panels .......... 47
Dimensions ...................................................... 48
CONTENTS

Page 2
Safety Precautions
Maintenance and service procedures must be performed
only by authorized service personnel.
Perform maintenance and lubrication procedures exactly as
outlined in the Maintenance and Lubrication Schedule con-
tained in this manual.
Perform troubleshooting and service procedures as outlined
in this manual and/or service bulletins supplied with replace-
ment parts.
Replacement parts must be BraunAbility authorized parts.
Do not use accessory devices not authorized by BraunAbility.
Keep clear of area in which ramp operates.
Nevermodify(alter)aBraunAbilityloweredoorwheelchairaccessiblevehicle.
Failure to follow these safety precautions may result in serious bodily injury and/or
property damage.
Read this manual,
maintenance
booklet, operator’s
manual and sup-
plements before
performing opera-
tion, maintenance
or service proce-
dures. Failure to
do so may result
in serious bodily
injury and/or prop-
erty damage.
SAFETY PRECAUTIONS

Page 3
Towing and Transporting
TOWING and TRANSPORTING
Towing with a Lowered Floor Vehicle
If your vehicle is equipped with an OEM
factory installed trailer tow bumper package,
refer to the OEM manual for towing guidelines
and precautions. Be sure to comply with criti-
cal weight limits before towing. Aftermarket
trailer tow packages are prohibited.
Transporting a Lowered Floor Vehicle
BraunAbilityloweredoorvehiclesshouldbe
transported on a trailer rather than towed with
one set of wheels suspended and the other
set of wheels remaining in road contact.
Trailer Transport

Page 4
Maintenance
BraunAbility® wheelchair acces-
sible vehicles are designed to
provide years of pleasure and
mobility independence. Regular
preventive maintenance proce-
dures will ensure trouble-free
operation and increase the
service life of your vehicle, as well
as enhancing safety. Review this
maintenance section with your
sales representative.
Consumer Maintenance
As a consumer, general preven-
tive maintenance cleaning and
visual inspection procedures
should be a part of your routine.
Keeping the wheelchair acces-
sibledoorandloweredoor
opening clean is one of the most
effective preventive maintenance
practices the consumer can exer-
cise. Inspect and clean often.
Side Entry Vehicles
FoldoutandInoorRamps:Keep
the passenger side slide door
lower track pan free of debris, ice
and snow. Smooth unobstructed
slide door operation is crucial for
dependable door and ramp func-
tions.
InoorRamp:Keeptheinoor
ramp and ramp cassette area
clean as well as the door track.
Dirt, mud, snow, ice and other
debris entering the cassette can
result in potential ramp problems.
Pay close attention to the wheel-
chair accessible power door,
kneel and ramp functions (as
equipped). Inspect wheelchair
tiedowns, occupant restraint belts
and associated hardware.
If there is any sign of damage,
wear, abnormal condition or im-
proper operation, discontinue use
immediately. Contact your sales
representative or call 1-800-488-
0359. One of our BraunAbility®
Customer Care representatives
will direct you to an authorized
service center.
Preventive maintenance proce-
dures performed by the consumer
do not take the place of the
procedures outlined in the follow-
ing maintenance schedule and
dealer scheduled maintenance in
the Maintenance Guidelines and
Service Log Booklet.
Dealer Scheduled Maintenance
Maintenance of the wheelchair
accessible systems and equip-
ment is vital to function and reli-
ability. Mobility equipment main-
tenance should be performed in
conjunction with the maintenance
scheduled by the vehicle OEM
manufacturer.
Have OEM and BraunAbility®
maintenance procedures per-
formed according to recom-
mended oil change intervals, or
at 5,000 mile/8,000 km/6 month
intervals(whichevercomesrst).
A detailed maintenance schedule
is provided in this manual that will
closely correspond with the OEM
maintenance schedule. Keep
track of scheduled maintenance
and service procedures in the
Maintenance Guidelines and Ser-
vice Log Booklet.
BraunAbility® loweredoorwheel-
chair accessible vehicles must be
maintained and serviced by au-
thorized service representatives
who have attended the Mobility
Service Excellence training pro-
gram(MSEcertied).
Service technicians should be
familiarwiththeloweredoor
congurationandanyspecialized
driving equipment (driving con-
trols). Extra care must be taken
to avoid possible damage.
Your BraunAbility®certieddealer
can perform maintenance and
service procedures, or recom-
mendaqualiedservicefacility.
If in doubt, call 1-800-488-0359.
A BraunAbility®Customer Care
representative will direct you to
an authorized service center.
Maintenance and
lubrication proce-
dures must be per-
formed by authorized
service personnel as
specied in this
manual and mainte-
nance booklet.
Failure to do so may
result in serious
bodily injury and/or
property damage.
MAINTENANCE

Page 5
Maintenance
Maintenance and Service Log
Keep a record of scheduled main-
tenance and service. Document
date, mileage and description
of maintenance or service pro-
cedures performed in the main-
tenance and service log book-
let. Recording this information
providesvericationthatmain-
tenance has been performed as
scheduled. Failure to do so may
void your BraunAbility® mobility
warranty.
Maintenance procedures will vary
accordingtothespeciclowered
oorandrampconguration.
Maintenance intervals may vary
according to frequency of use and
conditions. Exposure to severe
conditions (weather, environment,
heavy usage, etc.) may require
inspection and maintenance
procedures to be performed more
often.
MAINTENANCE

Page 6
Maintenance and Lubrication Schedule
General preventive maintenance
cleaning and visual inspection
procedures should be performed
weekly. Inspection, lubrication
and maintenance procedures
outlined in the 5,000 mile/8,000
km/6 month and 30,000 mile/
48,000 km/3 year intervals sec-
tions should be performed by
anMSEcertiedtechnicianto
correspond with the Maintenance
Guidelines and Service Log
Booklet.
These intervals are a general
guideline and will vary according
to frequency of use and condi-
tions. Exposure to severe condi-
tions (weather, environment,
heavy usage, etc.) may require
inspection and maintenance pro-
cedures to be performed more
oftenthanspecied.
Manyinoorrampcomponents
are accessible only by removing
the top cover. Inspection, clean-
ing and lubricating procedures
are restricted.
Unlessaproblemwithaninoor
ramp has occurred, or the ramp
system is being exposed to an
extremely dusty environment or
other severe conditions, removal
of the ramp cover for routine in-
spection and cleaning procedures
is not recommended.
If a problem with the ramp has
occurred, remove top cover as-
sembly as outlined in the Ramp
Cover Removal instructions
(pages18-20).Withtheoorand
cover assembly removed, perform
the maintenance and lubrica-
tion procedures outlined in the
“5,000 miles or 6 Month Intervals
- ManualInoorRamp(topcover
removed)” section (page 8-10).
Cleanspeciedcomponentsand
the surrounding area before ap-
plying lubricants. When replacing
lubricated components, be sure
to lubricate during installation
procedures.
APTFE-Containing“dri-lm”
style of light oil should be ap-
plied where Light Oil is called
out (goes on wet and then
dries). Lubricants of this type
are available that do not attract
dust and other debris.
Use of improper lubricants can
attract dirt or other contaminants
which could result in wear or
damage to components. Avoid
lubricants that can leave stains.
Discontinue use immediately
if maintenance and lubrication
procedures are not properly per-
formed, or if there is any sign of
wear, damage, improper opera-
tion or any abnormal condition.
Contact your sales representa-
tive or call 1-800-488-0359. A
BraunAbility Customer Care
representative will direct you to
an authorized service technician
who will inspect your vehicle.
MAINTENANCE

Page 7
MAINTENANCE
Inspect for obstructions or debris such as
dirt, mud, snow, ice, etc. and clean (wipe
clean, vacuum or blow out debris using com-
pressor). Avoid blowing debris into cassette.
Resecure, repair or replace
SimpleStow™Inoorrampplatform,cas-
sette and lower door track
Inspect strap and belt assemblies frequently.
Any defects such as strap/belt cuts, fraying
or malfunctioning call for replacement of the
entire strap/belt assembly. “L” track must be
clean and not worn, bent or otherwise dam-
aged (prohibiting proper strap/belt attach-
ment). If there is any sign of damage, wear,
abnormal condition or improper operation
of straps, belts, strap/belt hardware (hooks,
keepers, latch plate, receptacle), or track,
discontinue use and replace components
immediately
Follow all inspection and maintenance
instructions supplied by the belt manufac-
turer. Severe conditions (weather, environ-
ment, heavy usage, etc.) may require more
frequent inspections. Exposure to severe
conditions will dramatically reduce the life of
the system
Inspect for obstructions and clean (wipe
clean, vacuum or blow out debris using
compressor). Inspect for wear, damage, im-
proper operation or any abnormal condition.
Correct or replace as needed
Inspect for debris/obstructions and clean.
Lubricate with light oil.
Clean. Resecure, replace or otherwise
correct as needed
Inspect for debris/obstructions and clean.
Lubricate with light oil.
Inspect for debris/obstructions and clean.
Lubricate with light oil.
Clean. Resecure, replace or otherwise
correct as needed
Resecure, repair or replace
Wheelchair tiedown straps, occupant
restraint belts and tie down track
Inspect removable front passenger seat
base for proper engagement of latching
mechanisms
Lower slide door track
Inspect door energy chain/harness
Center slide door track
Upper slide door track/stop
Inspect undercarriage and ground effects
Inspect vehicle battery and 50 ampere fuse.
Inspect center console fuse block
(as needed only).mounted fuse block.
General
Maintenance
5,000
Miles or
6 Month
Intervals
(8,000 km)
Preventive
Maintenance
Weekly

Page 8
MAINTENANCE
Manual
Ramp
Interior
Cover
Not
Removed
5,000
Miles or
6 Month
Intervals
(8,000 km)
Verify Ramp Function
Verify Transition Flap Function
Verify Ramp Alignment
Inspect Linear Guide Rail and End Stops
Check that the ramp can be fully deployed
andstowedwhenoperatedasspeciedin
theoperator’smanual.Fulldeployandfull
stow are each indicated by the transition
ap(item24-page41A/42A)droppinginto
contact with the top surface of the ramp
platform. Ramp operation should not require
excessive force or speed. If full stow or full
deploy cannot be achieved, consult the trou-
bleshooting section of this service manual.
Verifythattheramptransitionap(item24-
page 41A/42A) drops to the ramp surface at
both full stow and full deploy. Verify that nei-
thertransitionapliftroller(item29-page
41A/42A)isboundonitsrollerpin.Note:
Each lift roller is in contact with an anti-rattle
spring and, therefore, may not spin freely
withtheaplifted.Wheninoperationagainst
the top of the ramp edge guards the rollers
should rotate and not skid. Lift the transi-
tionapandcheckthelateralguiderollers
(item 31 - page 41A/42A) on the underside
ofthetransitionap.Ensurethattherollers
and their brackets are securely attached and
that the rollers can rotate freely. Resecure,
replace, or correct as needed. Finally, check
thatthetransitionaphinge(item25-page
41A/42A) is still securely attached to both
thetransitionapandrampcoverandis
rotating freely. Resecure, replace, or correct
as needed then clean and lubricate with light
oil. Refer to the troubleshooting section of
thisservicemanualifthetransitionapor
any of its parts are not functioning correctly.
Check that the ramp is properly aligned to
thetransitionaplateralguiderollers.The
ramp should not have excessive lateral
clearance to the guide rollers. With the
ramp approximately 50% extended, gently
attempt to shift the ramp side to side. If the
ramp edge guards contact either the transi-
tionaportheslidingdoor,thenthelateral
guide rollers should be adjusted outward.
Do not over-tighten the rollers to the ramp
edge guards, a small amount of clearance
approximately 1/16" is desirable to ensure
the rollers do not bind. When adjusting the
lateral guide rollers, ensure the clearance
is approximately equal on the left and right
sidesofthetransitionap.
Remove the service panel from the driver
side threshold plate and lift the ramp
transitionaponthepassengersideofthe
Continued

Page 9
MAINTENANCE
Manual
Ramp
Interior
Cover
Not
Removed
5,000
Miles or
6 Month
Intervals
(8,000 km)
Ramp Handle and Handle Bracket
Inspect driver side threshold plate and
threshold plate service panel, passenger
side threshold plate and rear trim plate
(Ramptopcover/oorassemblysecure-
ment)
Deploy ramp from cassette, lift the transition
ap,andinspectthefollowing:
Ramp Hinges
Ramp Carriage Rollers
Ramp Platform Support Rollers and
Roller Brackets
vehicle. At each side of the vehicle inspect
the linear guide end stop (item 8 - page
41A/42A) and the linear guide rail (item
6 - page 41A/42A) to ensure they are still
securely fastened to the underside of the
ramp cover. If either of the end stop brackets
or the linear guide rail are loose, discontinue
inspection and proceed to the “Ramp Cover
Removed” section of this service manual.
Inspect the ramp handle to ensure it is
still securely attached to the ramp handle
bracket (item 1 - page 37B/38B) and that the
handlecablehasn’tworkedlooseinsidethe
handle base. Inspect the ramp handle brack-
et to ensure it is securely attached to the
ramp platform. Resecure, replace, or correct
as needed. When resecuring or replacing
the handle to the handle bracket it should
have blue thread locking compound applied
to the threads and should be tightened to 25
ft-lbs. When tightening the handle, the ramp
should be near the full stowed position. At-
tempting to tighten the handle with the ramp
in a deployed position risks damage to the
ramp mechanism.
Resecure, replace, or correct as needed
Verify the ramp hinges are still securely
fastened to both the ramp carriage and ramp
platform. Resecure, replace, or correct as
needed. Clean and lubricate with Light Oil.
Inspect for wear, damage, improper opera-
tion, or any abnormal condition. Correct or
replace as needed.
Check to ensure the rollers and roller
brackets are securely attached to the ramp
platform. Resecure, replace, or correct as
needed.
Continued

Page 10
Manual
Ramp
Interior
Cover
Removed
As
Required
Manyinoorrampcomponentsareaccessibleonlybyremovingtherampcover.Unlessa
problemwithaninoorramphasoccurred,ortherampsystemisbeingexposedtoabnor-
mally severe service conditions, removal of the ramp cover for routine inspection and clean-
ing procedures is not recommended. For routine inspection and maintenance procedures see
the “Interior Cover Not Removed” section of this service manual.
IMPORTANT:Thelinearguiderailandcarriageareattachedtotheundersideoftheramp
cover. Do not attempt to remove the ramp cover prior to disconnecting the ramp platform from
the carriage assembly. Attempting to remove the cover prior to disconnecting the ramp risks
damagetotherampcarriage.See"SimpleStow™InoorRampCoverRemoval"onpages
18-20 of this service manual for additional details ramp disassembly and cover removal.
When moving and storing the ramp cover assembly take care not to damage the carriage
assembly attached to it. The ramp cover assembly should never be allowed to rest on the
carriage. Never use the carriage as a handle to lift, support or carry the ramp cover assem-
bly.Afterremovingtherampcoverassembly,itshouldbeplacedupsidedownonaatwork
surface for further inspection and service.
Inspectinoorrampandcassette
Inspect ramp cassette brackets
Inspect the linear guide rail
Inspect the linear guide end stops brackets
and end stop bumpers
Following removal of the ramp cover, inspect
the ramp cassette (page 41B/42B) for
obstructions or debris and clean (vacuum or
blow out debris using compressor). Inspect
for wear, damage, improper operation or
any abnormal condition. Correct or replace
as needed. Avoid blowing debris into the
cassette.
Inspect (3) track pan bridge brackets (items
1, 2 & 3 - page 41B/42B) and (2) ramp anti
pitch brackets (items 8 & 9 - page 41B/42B).
Ensure the brackets are still securely fas-
tened to the vehicle. The top edge of the
rampanti-pitchbracketsshouldbeushto
thevehicleoorsurface.Resecure,replace,
or correct as needed.
Inspect the linear guide rail (item 6 - page
41A/42A) for excessive wear. A small
amount of wear in the linear guide rail is
normal and expected, especially in the steel
inserts. The aluminum portions of the rail
are not intended to make contact so wear
to those areas may indicate the rail has sur-
passed is usable life. High stow and deploy
forces prior to disassembly coupled with
wear to the interior aluminum surfaces of the
rail are good indicators that the rail should
be replaced. If the ramp is still functioning
normally then guide rail replacement is not
necessary. Torque all fasteners in the linear
guide rail to 100 in-lb. Clean and lubricate
the rail with light oil.
Inspect the linear guide end stop brackets
(item 8 - page 41A/42A) to ensure they are
still securely fastened to the underside of the
MAINTENANCE
Continued

Page 11
Manual
Ramp
Interior
Cover
Removed
As
Required
MAINTENANCE
Inspect the linear guide bearing block
Inspectthetransitionaphingeandrollers
Inspect the carriage assembly
ramp cover. Resecure, replace, or correct as
needed. Inspect the end stop bumpers (item
9 - page 41A/42A) for excessive wear. Some
wear in bumpers is normal and expected.
The bumpers should be preventing metal-to-
metal contact between the linear guide bear-
ing and end stop bracket. If the bumpers are
no longer effective in preventing metal-to-
metal contact then they should be replaced.
Check for any unusual damage that would
prevent the bearing block (item 17 - page
41A/42A) from sliding smoothly in the linear
guide rail. It is unlikely the bearing block
will need replacement unless the guide rail
is also being replaced. Realign, resecure,
replace, or correct as needed. Clean and
lubricate with Light Oil. If replacing the bear-
ing block, insert it into the guide rail then be
sure to realign the carriage (item 19 - page
41A/42A) square to the linear guide rail
before torquing the two bolts holding the car-
riage to the bearing block to 100 in-lb.
Verifythatneithertransitionapliftroller
(item 29 - page 41A/42A) is bound on its
roller pin. To check lift roller function, lightly
depress the anti-rattle spring (item 33 - page
41A/42A) and check the roller for free rota-
tion. If necessary, clean the roller and blow
out any debris. Next, check that the lateral
guide rollers and their brackets are securely
attached and that the rollers can rotate free-
ly. Resecure, replace, or correct as needed.
When replacing the roller brackets it will
be necessary to re-align the brackets after
re-installation of the ramp cover assembly
to the vehicle. See the “cover not removed”
section of this service manual for more de-
tailsre:transitionapguiderolleralignment.
Finally,checkthatthetransitionaphingeis
still securely attached to both the transition
apandrampcoverandisrotatingfreely.
Resecure, replace, or correct as needed
then clean and lubricate with light oil. Verify
transitionapfunctionafterre-installingthe
ramp cover and ramp into the vehicle. Refer
to the troubleshooting section of this manual
as-necessary.
Ensure that the carriage (item 19 - page
41A/42A) is aligned square to the linear
guide rail (item 6 - page 41A/42A) and that
the fasteners holding it to the linear guide
bearing block (item 17 - page 41A/42A) are
torqued to 100 in-lb. Slide the carriage for-
Continued
Continued

Page 12
Continued
MAINTENANCE
Repeat all previously listed preventative,
inspection, lubrication and maintenance pro-
cedures at 5,000 Miles or 6 month intervals.
30,000
Miles or
3 Year
Intervals
(48,000 km)
Manual
Ramp
Interior
Cover
Removed
As
Required
Inspect the ramp hold down rollers
Inspect the (2) ramp-mounted support rollers
Inspect the (3) under-ramp (door track
mounted) support rollers
ward until the carriage guide blocks (item 20
-page41A/42A)engagethetransitionap
guideange.Theguideblocksshouldbe
makinglightcontactwiththeguideange.
If necessary, loosen the guide block fasten-
ers, adjust, and re-tighten. Inspect the ramp
carriage rollers (item 18 - page 41A/42A) for
wear, damage, improper operation, or any
abnormal condition. Correct or replace as
needed.
Ensure the ramp hold-down rollers (item
15 - page 41A/42A) and their brackets (item
10 - page 41A/42A) are securely attached to
the underside of the ramp cover – torque all
fasteners to 100 in-lb. . Ensure each roller is
rotating freely. Each ramp hold-down roller
should be mounted to the outboard side
of the bracket to which it is attached – see
exploded view on pages 41B / 42B & 43.
Ensure the ramp support rollers (item 3 -
page 37B/38B) and their brackets (item 4 &
6 - page 37B/38B) are securely attached to
theramp.Conrmtherollersstillrotatefree-
ly. Clean, resecure, or replace as needed.
Ensure the under ramp rollers (item 18 -
page 41B/42B) are securely fastened to
the door track assembly and rotating freely.
Clean, Resecure or replace as needed.

Page 13
INTENTIONAL BLANK PAGE

Page 14
TROUBLESHOOTING
FUNCTION SYMPTOM POSSIBLE CAUSE REMEDY
1.00
DOOR
(OPEN)
1.10
Faulty
Open
Operation
1.20
Door Does
Not Open
Fully
1.30
Door Does
Not Close
1.11 Misalignment, deformation, wear
or other damaged to lower slide
door track
1.12 Misalignment, deformation, wear
or other damage to door, lower
door extension, or door jamb
components
1.13 Obstruction in lower door track
1.14 Mechanical binding
1.21 See 1.00
1.22 Door doesn't engage OEM full
open position hold latch
1.23 See 1.00
1.24Transitionapanti-rattlerollertoo
tight
Realign, tighten, replace damaged
parts or otherwise correct as needed
Realign, tighten, replace damaged
parts or otherwise correct as needed
Remove obstruction
Correct
Correct
Correct
Troubleshooting and
repair procedures
must be performed
as specied by an
authorized service
technician only. Fail-
ure to do so may re-
sult in serious bodily
injury and/or property
damage.
Operation should be discontinued
immediately if a problem occurs.
Repairs should not be attempted
by the consumer. Contact your
sales representative or call
1-800-488-0359. A BraunAbility
Customer Care representative will
direct you to an authorized ser-
vice technician who will inspect
your vehicle.
The cause of the problem can
be determined by locating the
function and related symptom in
the Troubleshooting Diagnosis
Chart.Thespeciccauseand
remedy can then be determined
by process of elimination. Wiring
diagrams are provided to aid in
troubleshooting. A Repair Parts
section with exploded views and
corresponding parts lists is also
provided.
Correct the problem if possible.
If the problem continues, contact
BraunAbility Customer Care at
1-800-488-0359.
Troubleshooting Diagnosis Chart

Page 15
TROUBLESHOOTING
FUNCTION SYMPTOM POSSIBLE CAUSE REMEDY
2.10
Ramp
Contacts
Door
2.20-2.30
Faulty
Deploy
Operation
(High
Ramp
Deploy
Force /
Mechanical
Binding)
2.40
Transition
Flap
Stuck in
Lifted
Position
2.00
INFLOOR
RAMP
DEPLOY
2.11 Door not fully open
2.21 Obstructions in ramp cassette
(page 41B/42B)
2.22 Transitionaphingebinding(item
25 - page 41A/42A)
2.23 Transitionaplateralguiderollers
binding (item 31 - page 41A/42A)
2.24 Transitionapliftrollersbind-
ing / skidding (item 29 - page
41A/42A)
2.25 Carriage rollers binding / skidding
(item 18 - page 41A/42A)
2.26 Linear guide rail / linear guide
bearing block binding (item 6 &
17 - page 41A/42A)
2.27 Linear guide rail / linear guide
end stop brackets loose (item 6 &
8 - page 41A/42A)
2.28 Ramp carriage loose or not
aligned squarely to the linear
guide rail (item 6 & 19 - page
41A/42A)
2.29 Carriage guide blocks missing,
loose, or binding on transition
apguideange(item20-page
41A/42A)
2.30 Under-ramp (door track mounted)
support rollers missing, loose,
binding, or skidding (item 18 -
page 41B/42B)
2.31 Ramp hold down rollers missing,
loose, binding, or skidding (item
15 - page 41A/42A)
2.41 Flap hung up on lateral guide roller
(item 24 & 31 - page 41A/42A)
Open door fully or see 1.20
Check for foreign matter or debris
in the ramp cassette – clear any
obstructions
Clean, lubricate, realign, or replace
as-needed
Clean, adjust, realign, or replace as-
needed
Clean, adjust, realign, or replace as-
needed
Adjust, realign or replace as-neces-
sary
Replace as-necessary
Resecure or replace as-needed
Resecure, realign, or replace as-
needed
Resecure, realign, or replace as-
needed
Resecure, clean, or replace as-
needed.
Resecure, clean, or replace as-
needed.
Move the ramp to the stowed position
and use the ramp handle to gently
shifttherampside-to-side.Theap
willdropintoplace.Iftheapstill
does not drop into position, adjust,
realign or replace the lateral guide
rollers and their brackets. See the
maintenance and Lubrication section
foradditionalInstructionsre:lateral
guide roller alignment.
Continued

Page 16
TROUBLESHOOTING
5.10
No Power to
Conversion
Systems
(Circuit
Problem)
2.50
Ramp
Deploys
to Far
5.11 Poor ground connection
5.12 Battery terminals dirty
5.13 Battery damaged
5.14 Battery discharged
5.15 12 volt source (check fuses for
12 volts)
2.51 End stop bumper missing or
excessively worn (item 9 -
page 41A/42A).
Clean and tighten
Clean and tighten
Replace
Charge battery
Check for blown fuse, loose terminals
or broken wire or cable
Replace as-needed
5.00
NO
POWER
FUNCTION SYMPTOM POSSIBLE CAUSE REMEDY
4.11 See 1.10
4.21 See 1.10
4.22 Ramp obstructing door
4.10
Faulty
Operation
4.20
Door Does
Not Close
Fully
Adjust ramp latch catch (support/
stop) for more travel or otherwise
correct as needed
4.00
DOOR
(CLOSE)
2.00
INFLOOR
RAMP
DEPLOY
Continued
3.11 See 2.21 – 2.31
3.21Transitionapanti-rattleroller
Missing or loose
3.10
High Ramp
Stow
Force /
Mechanical
Binding
3.20
Transition
Flap Rattles
During
Driving
Clean, adjust, realign, or replace
as-needed
3.00
INFLOOR
RAMP
STOW

Page 17
6.00
BACKUP
ALARM
6.10
No
Operation
6.11 See 5.00
6.12 Faulty alarm
6.13 Backup alarm harness discon-
nected or damaged
Replace alarm
Connect, repair or replace
8.11 See 5.00
8.12 Park interlock (door jamb) switch
harness disconnected or damaged
8.13 Park interlock (door jamb) switch
out of adjustment or damaged
8.21 Door not closed
8.22 See 7.12 and 7.13
Connect, repair or replace
Adjust or replace
Close door
7.00
PARK
INTERLOCK
7.20
Can't Shift
Out of Park
7.10
No Interlock
Operation
8.11 See 5.00
8.12 Door not open
8.13 Faulty light
8.14 Entrance light harness
disconnected or damaged
8.21 Door not closed
8.22 See 5.00 and 8.14
Open door
Replace
Connect, repair or replace
Close door
8.00
ENTRANCE
LIGHTS
8.20
No OFF
Operation
8.10
No ON
Operation
FUNCTION SYMPTOM POSSIBLE CAUSE REMEDY
TROUBLESHOOTING

Page 18
Simple Stow™ Inoor Ramp Cover Removal
Theinoorrampassemblyisaccessiblebyremov-
ing the top cover.
Note:Ifequippedwithoptionalmid-pointseat,
remove the seat and associated hardware.
1. Remove ramp handle. Unscrew handle as-
sembly from the ramp platform.
2. Remove passenger slide door energy chain
from energy chain support bracket. Cut zip tie
and pop energy chain off bracket.
 Note:Securechaintoavoiddamageduring
ramp cover removal procedure.
3. Deploy ramp to full out position.
4. Tiltuptransitionap/thresholdplatetoexpose
ramp platform connection to carriage plate.
5. Remove ramp platform from ramp carriage
plate. Platform is secured with (12) screws.
INFLOOR RAMP COVER REMOVAL
RAMP TOP COVER ASSEMBLY
REAR of VEHICLE
Ramp
Platform
Energy
Chain
Bracket
Screws
(12)
Ramp
Transition Flap/
Threshold Plate
Ramp
Carriage
Ramp
Handle