BREWHA Equipment ETC Dimensions

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BREWHA!ETC!with!Wi-Fi!FAQs!
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Q1:!What!is!the!significance!when!the!controller!Wi-Fi!indicator!is!flashing?!
A1:!
1)!Rapid!flashing:!The!controller!is!in!configuration!mode!and!waiting!for!setup.!This!mode!is!
enabled!after!the!controller!is!powered!on!for!the!first!time!or!the!controller!is!reset.!
2)!One!flash!per!second:!The!controller!configuration!has!failed.!This!is!usually!caused!by!an!
incorrect!password.!Please!wait!for!one!minute!and!try!again.!
3)!Off:!The!controller!is!configured!successfully.!
!
Q2:!How!is!a!controller!added!to!the!app?!
A2:!
1)!Download!the!app!and!connect!a!phone!to!a!local!2.4G!Wi-Fi!network.!
2)!Switch!the!controller!to!configuration!mode!(refer!to!FAQ!A1-1).!
3)!Open!the!app!and!tap!the!“+”!icon!in!the!top!right!corner.!
4)!On!the!configuration!page,!the!Wi-Fi!SSID!should!populate!automatically,!or!enter!it!manually,!
and!enter!the!correct!password!for!the!Wi-Fi!network.!
!
Q3:!How!is!the!controller!reset!and!switched!to!configuration!mode?!
A3:!
Press!the!“SET”!button!and!the!down!arrow!button!at!the!same!time!and!hold!them!for!about!
four!seconds!until!the!Wi-Fi!indicator!starts!to!flash!rapidly.!To!reset!all!of!the!parameters!to!
factory!defaults,!in!settings!change!“RST!Factory!Reset”!to!“Yes”.!
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Q4:!What!is!the!meaning!of!the!lock!icon!in!the!right!corner?!
A4:!
A!“lock”!means!that!others!cannot!add!this!controller!to!their!app!and!control!it!remotely.!No!
“lock”!means!the!controller!can!be!added!by!others!in!the!local!network.!A!controller’s!status!
can!be!modified!under!“Preferences”.!

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Q5:!Does!the!product!support!a!5G!network!configuration?!
A5:!
This!product!currently!only!supports!a!2.4G!Wi-Fi!network!and!does!not!support!a!5G!network.!
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Q6:!How!is!a!controller!removed!from!the!app?!
A6:!
Sliding!your!finger!from!right!to!left!across!a!controller!on!the!app!screen!will!load!a!‘delete’!
button.!
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Q7:!What!should!I!do!if!my!smartphone!is!lost!or!stolen?!
A7:!
To!ensure!controllers!are!not!accessed!by!any!unauthorized!users:!
1)Power!off!all!controllers;!and/or!
2)Reset!all!controllers!(see!Q3).!
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Q8:!What!should!I!do!if!I!cannot!view!my!controller!remotely?!
A8:!
The!Wi-Fi!chip!requires!an!IPv4!internet!connection.!To!confirm!your!connection!type,!visit!the!
following!link!(if!the!IP!address!is!all!numbers!e.g.,!XXX.XXX.XXX.XXX,!it!is!IPv4.!If!it!is!letters!&!
numbers,!it!is!IPv6,!which!is!not!supported!at!this!time):!https://whatismyipaddress.com/!!
If!the!controller!does!not!connect!for!several!minutes!and!then!turns!grey!(in!the!app),!it!is!likely!
caused!by!a!‘unauthorized!error’!in!which!the!program!does!not!recognize!the!controller!router!
ID.!To!reset!the!ID,!reset!the!Wi-Fi!function!(hold!‘Set’!and!the!up!arrow!simultaneously!for!
about!3!seconds!until!the!Wi-Fi!light!starts!blinking!rapidly)!and!delete!the!app!from!your!phone.!!
Then!install!the!app!again!and!add!the!controller!again!through!setup.!If!you!add!additional!
phones!to!this!controller,!do!not!reset!the!Wi-Fi!on!the!controller!again.!!