Brookstone I-Need User manual

651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
KNEADING MASSAGE FOR
HARD-TO-REACH MUSCLES
Shiatsu Neck and
Shoulder Massager

1
Table of conTenTs
Warnings and Cautions ....................................................2
Location of Parts and Controls .............................................7
Using the Massager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Product Care and Maintenance............................................10
Specifications............................................................11
Warranty.................................................................13

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This appliance is intended for household use only.
WaRnInG
FOR ADULT USE ONLY
Remove all scarves, neckties, necklaces, and jewelry before using this massager.
IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from
diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood
clots, or who has pins/screws/artificial joints or other medical devices implanted
in his/her body should consult with a physician before using a massaging device
designed for home use.
Temperatures sufficiently high to cause burns may occur regardless
of the control setting.
• Do not use on an infant or invalid or on a sleeping or unconscious person.
• Do not use on areas where skin lacks sensation (nerve damaged or numb)
or on a person with poor blood circulation.
• Check the skin in contact with the heated area of the appliance frequently
to reduce the risk of blistering.
651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk

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caUTIon
• TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER.
THERE ARE NO SERVICEABLE PARTS INSIDE.
• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.
The lightning flash with arrow-head symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated “dangerous
voltage” within the unit’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the unit.

IMPoRTanT safeTY InsTRUcTIons
All of the safety and operating instructions should be read, adhered to and followed
before the unit is operated.
When using an electrical appliance, basic precautions should always be followed,
including the following:
DanGeR – To reduce the risk of electric shock:
1. Always unplug this appliance from the electrical outlet immediately after
using and before cleaning.
2. Do not reach for an appliance that has fallen into water. Unplug immediately.
3. Do not use while bathing or in a shower.
4. Do not place or store appliance where it can fall or be pulled into a tub
or sink. Do not place in or drop into water or other liquid.
5. Never use pins or other metallic fasteners with this appliance.
6. Carefully examine the covering before each use. Discard the appliance
if the covering shows any signs of deterioration, such as checking, blistering
or cracking.
7. Keep dry. Do not operate in a wet or moist environment.
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651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk

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WaRnInG – To reduce the risk of burns, fire, electric shock,
or injury to persons:
1. An appliance should never be left unattended when plugged in. Unplug from
the outlet when not in use, and before putting on or taking off parts.
2. Do not operate under a blanket or pillow. Excessive heating can occur and
cause fire, electric shock, or injury to persons.
3. Close supervision is necessary when this appliance is used by, on or near
children, invalids, or disabled persons.
4. Use this appliance only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
5. Never operate this appliance if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into water.
DO NOT attempt to fix it yourself. Return the appliance to a service center
for examination and repair.
6. Do not carry this appliance by its power supply cord or use the cord
as a handle.
7. Do not crush or fold this appliance when storing.
8. Keep the cord away from heated surfaces.
9. Never drop or insert any object into any opening.
10. Do not use outdoors. This appliance is intended for household and indoor
use only.
11. Do not operate where aerosol (spray) products are being used or where
oxygen is being administered.
12. Do not operate in the presence of explosive and/or flammable fumes.

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651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
13. To disconnect, set all controls to the off position, then remove the plug from
the outlet.
14. Do not overload the electrical outlet. Use only the power source as indicated.
15. To avoid the risk of electric shock, do not disassemble or attempt to repair
the appliance. Incorrect repair can cause risk of electric shock or injury
to persons when the unit is used.
16. Never remove the plug from the outlet by pulling the power cord.
saVe THese InsTRUcTIons

locaTIon of PaRTs anD conTRols
1. Padded Arms
2. Massage Nodes
3. Heating Area
4. Control Panel
5. Positioning Handles
6. Power Cord
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UsInG THe MassaGeR
1. Plug the POWER CORD into an outlet.
2. Grip the POSITIONING HANDLES and drape the MAIN UNIT around
the back of your neck.
3. Press the POWER button to begin massage at low intensity.
4. Press the MASSAGE ROTATION button to change the massage from
moving clockwise to counterclockwise.
5. Press the L button for Low Speed massage, and press the H button
for High Speed massage.
6. Press the HEAT button to activate heat.
Press it again to deactivate
the heat.
7. For heat only, press
the HEAT button to
activate heat. Press
either of the SPEED
buttons repeatedly until
the massager function
turns off.
Low
Speed
Massage
Rotation
High
Speed
CONTROL PANEL
Heat
Power
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651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk

8. Use the POSITIONING HANDLES to reposition the MASSAGE NODES
to other areas of the neck and back.
9. Press the POWER button at any time to turn the unit off.
NOTES:
• The massage function will automatically shut off after 20 minutes.
• The heat function will automatically shut off after 20 minutes.
IMPORTANT: Using the heat function for more than 20 minutes (1 heat cycle)
at a time is NOT recommended. Allow the massager to rest between heat cycles.
IMPORTANT: This massager is equipped with a thermal limiter as a safety system
which protects from overheating and accidents. When the thermal limiter operates,
it may require a cool-down period after two consecutive massage programs.
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PRoDUcT caRe anD MaInTenance
1. Place the massager in a safe, cool and dry place when not in use.
2. After unplugging, wipe with a soft, damp cloth using non-abrasive cleaners.
3. Never submerge the unit in any liquid.
4. Keep away from all solvents and harsh detergents.
5. DO NOT attempt to repair this massager.
There are no user-serviceable parts.
IMPORTANT: To reduce the risk of electric shock, this appliance has
a polarized plug (one blade is wider than the other). This plug will fit in
a polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician to
install the proper outlet. Do not change the plug in any way.
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651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk

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sPecIfIcaTIons
Rated Voltage................................120V
Frequency ...................................60Hz
Power Consumption..........................70W

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noTes
651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk

one (1) YeaR lIMITeD WaRRanTY
Brookstone® warrants this product against defects in materials and/or workmanship
under normal use for a period of ONE (1) YEAR from the date of purchase by the
original purchaser (“Warranty Period”). If a defect arises and a valid claim is received
within the Warranty Period, at its option, Brookstone will either 1) repair the defect
at no charge, using new or refurbished replacement parts, or 2) replace the product
with a new product that is at least functionally equivalent to the original product, or
3) provide a store credit in the amount of the purchase price of the original product.
A replacement product or part, including a user-installable part installed in accordance
with instructions provided by Brookstone, assumes the remaining warranty of the
original product. When a product or part is exchanged, any replacement item becomes
your property and the replaced item becomes Brookstone’s property. When a store
credit is given, the original product must be returned to Brookstone and becomes
Brookstone’s property.
Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service at
1-800-292-9819. Please be prepared to describe the product that needs service and
the nature of the problem. A purchase receipt is required. All repairs and replacements
must be authorized in advance. Service options, parts availability and response times
will vary. You are responsible for delivery and the cost of delivery of the product or any
parts to the authorized service center for replacement, per our instructions.
Limits and Exclusions: Coverage under this Limited Warranty is limited to the United
States of America, including the District of Columbia and the U.S. Territories of
Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only
to products manufactured for Brookstone that can be identified by the “Brookstone”
trademark, trade name, or logo affixed to them or their packaging. The Limited
Warranty does not apply to any non-Brookstone products. Manufacturers or
suppliers other than Brookstone may provide their own warranties to the purchaser,
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but Brookstone, in so far as permitted by law, provides these products “as is.”
This warranty does not apply to: a) damage caused by failure to follow instructions
relating to product’s use or the installation of components; b) damage caused by
accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage
caused by service performed by anyone who is not a representative of Brookstone;
d) accessories used in conjunction with a covered product; e) a product or part
that has been modified to alter functionality or capability; f) items intended to be
periodically replaced by the purchaser during the normal life of the product including,
without limitation, batteries or light bulbs; g) any product sold “as is” including, without
limitation, floor demonstration models and refurbished items; or h) a product that is
used commercially or for a commercial purpose.
BROOKSTONE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN
TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY.
Some states disallow the exclusion or limitation of incidental or consequential damages
or how long an implied warranty lasts, so the above exclusions or limitations may not
apply to you. This warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
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651174_INS-0910_Neck Massager with Heat Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk

651174
Merrimack, New Hampshire USA 03054 • 800-846-3000 • www.Brookstone.com