Brother DCP-8110DN Operating and maintenance manual

Basic User’s Guide
DCP-8110DN
DCP-8150DN
DCP-8155DN
Not all models are available in all countries.
(in USA):
Please go to the Brother Solutions Center at
http://solutions.brother.com/ and click Manuals on
your model page to download the other manuals. Version 0
USA/CAN

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-8110DN / DCP-8150DN /
DCP-8155DN
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/.
© 2012 Brother Industries, Ltd. All rights reserved.

i
Brother numbers
Important
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us on-line at http://www.brother-usa.com/service/.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
[phone] (fax)

ii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada, only Visa and MasterCard are accepted.
1Letter or A4 size single-sided pages.
2Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3Standard toner cartridge
4High yield toner cartridge
51 page per job.
6Drum life is approximate and may vary by type of use.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Toner Cartridge <Black> TN-720 (Approx. 3,000 pages) 123
TN-750 (Approx. 8,000 pages) 124
Drum Unit DR-720 (Approx. 30,000 pages) 56
Basic User's Guide LX9483001 (English for USA and Canada)
Quick Setup Guide LX9487001 (English for USA and Canada)
Paper Tray 2
(DCP-8150DN and DCP-8155DN option)
LT-5400

iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

iv
User's Guides and where do I find them?
1PDF printing is not supported on Windows®Phone.
2Visit us at http://solutions.brother.com/.
Which Guide? What's in it? Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the Box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
Basic User's Guide Learn the basic Copy, Scan and Direct Print
operations and how to replace
consumables. See troubleshooting tips.
Printed / In the Box
Advanced User's
Guide
Learn more advanced operations: Copy,
security features, printing reports and
performing routine maintenance.
For USA:
PDF file / Brother Solutions
Center at
http://solutions.brother.com/
For Other Countries:
PDF file /
Installer CD-ROM /
In the Box
Software User's
Guide
Follow these instructions for Printing,
Scanning, Network Scanning and using the
Brother ControlCenter utility.
Network User's
Guide
This Guide provides useful information
about wired network settings and security
settings using the Brother machine. You can
also find supported protocol information for
your machine and detailed troubleshooting
tips.
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print
services for printing over the Internet from
devices using Gmail™ for mobile, GOOGLE
DOCS™ for mobile and applications for the
Chrome OS.
PDF file / Brother Solutions
Center 2
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
about printing JPEG and PDF 1files from
your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
PDF file / Brother Solutions
Center 2

v
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User's Guide, Software User's Guide
and Network User's Guide..................................................................................2
Viewing Documentation...................................................................................2
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Data LED indications ....................................................................................... 8
2 Loading paper 9
Loading paper and print media..............................................................................9
Loading paper in the standard paper tray and the optional lower tray ............9
Loading paper in the multi-purpose tray (MP tray) ........................................11
Unscannable and unprintable areas..............................................................15
Paper settings......................................................................................................16
Paper Type ....................................................................................................16
Paper Size.....................................................................................................16
Tray Use in COPY mode ...............................................................................17
Tray Use in print mode ..................................................................................17
Acceptable paper and other print media..............................................................18
Recommended paper and print media ..........................................................18
Type and size of paper..................................................................................18
Handling and using special paper .................................................................20
3 Loading documents 23
How to load documents .......................................................................................23
Using the automatic document feeder (ADF) ................................................23
Using the scanner glass ................................................................................24
4 Making copies 25
How to copy.........................................................................................................25
Stop copying..................................................................................................25
Copy settings.................................................................................................25
5 Printing data from a USB Flash memory drive or digital camera
supporting mass storage 26
Creating a PRN file for direct printing ..................................................................26
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................27

vi
6 How to print from a computer 30
Printing a document.............................................................................................30
7 How to scan to a computer 31
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............31
Changing the SCAN key settings ........................................................................34
Before scanning.............................................................................................34
SCAN key settings.........................................................................................34
Scanning using the SCAN key ......................................................................36
A Routine maintenance 37
Replacing the consumable items.........................................................................37
Replacing the toner cartridge ........................................................................39
Cleaning the corona wire...............................................................................45
Replacing the drum unit.................................................................................47
B Troubleshooting 52
Identifying your problem ......................................................................................52
Error and maintenance messages.......................................................................53
Document Jams...................................................................................................59
Document is jammed in the top of the ADF unit ............................................59
Document is jammed under the document cover ..........................................59
Removing small documents jammed in the ADF...........................................60
Document is jammed at the output tray.........................................................60
Paper Jams..........................................................................................................61
Paper is jammed in the MP tray ....................................................................61
Paper is jammed in paper tray 1 or tray 2 .....................................................62
Paper is jammed at the back of the machine ................................................63
Paper is jammed inside the machine.............................................................66
Paper is jammed in the duplex tray ...............................................................70
If you are having difficulty with your machine ......................................................72
Improving the print quality....................................................................................78
Machine Information ............................................................................................86
Checking the Serial Number..........................................................................86
Reset functions..............................................................................................86
How to reset the machine..............................................................................86
C Menu and features 87
On-screen programming......................................................................................87
How to access the menu mode .....................................................................87
Menu table...........................................................................................................88
Entering text.......................................................................................................100

vii
D Specifications 102
General..............................................................................................................102
Document Size ..................................................................................................104
Print media.........................................................................................................105
Copy ..................................................................................................................106
Scanner .............................................................................................................107
Printer ................................................................................................................108
Direct Print feature.............................................................................................109
Computer requirements ....................................................................................110
Consumable items.............................................................................................112
Interfaces...........................................................................................................113
Network (LAN) ...................................................................................................114
E Index 115

viii
Table of Contents
(Advanced User's Guide)
You can view the Advanced User's Guide on:
The Advanced User's Guide explains the following features and operations.
1 General Setup
IMPORTANT NOTE
Memory storage
Volume settings
Automatic Daylight Saving Time
Ecology features
Quiet mode feature
LCD Contrast
Glass ScanSize
User Settings List
Network Configuration Report
2 Security features
Secure Function Lock 2.0
Setting Lock
3 Making copies
Copy settings
Duplex (2-sided) copying
A Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
BOptions
Options
Optional paper tray (LT-5400)
Memory board
C Glossary
DIndex
In USA: Brother Solutions Center at http://solutions.brother.com/
In Other Countries: Installer CD-ROM / In the Box

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Follow all warnings and instructions marked
on the product.
Note
Most of the illustrations in this User's
Guide show the DCP-8155DN.
General information 1
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
WARNING
Important
Bold Bold style identifies keys on the
machine's control panel or on
the computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.

Chapter 1
2
Accessing the
Advanced User's
Guide, Software User's
Guide and Network
User's Guide 1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Copy,
Printer, Scanner and Network. When you are
ready to learn detailed information about
these operations, read the
Advanced User's Guide,
Software User's Guide and
Network User's Guide.
(In USA)
You can find these manuals on your model's
page of the Brother Solutions Center at
http://solutions.brother.com/.
Viewing Documentation 1
For USA:
Go to the Brother Solutions Center at
http://solutions.brother.com/ and click
Manuals on your model's page to download
the documentation.
For Other Countries:
Viewing Documentation (Windows®)1
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the
programs group, and then choose User’s
Guides.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
aTurn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
dClick Documentation.
eClick PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the Guide you want to read.

General information
3
1
Viewing Documentation (Macintosh) 1
aTurn on your Macintosh. Insert the
Installer CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the Documentation icon.
cIf the model name screen appears,
choose your model name and click
Next.
dIf the language screen appears,
double-click your language folder.
eDouble-click top.pdf. If the country
screen appears, choose your country.
fAfter the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows®users)
The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from
the Help selection in the Nuance™
PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions 1
Your machine can be connected to a wired
network.
Basic setup instructions uu Quick Setup
Guide
More information about network setup
uu Network User's Guide 1
1In USA: You can find the Network User's Guide on
the Brother Solutions Center at
http://solutions.brother.com/.

Chapter 1
4
How to access Guides
for Advanced Features 1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model's page to
download the documentation.
Google Cloud Print Guide 1
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print services
for printing over the Internet from devices
using Gmail™ for mobile, GOOGLE DOCS™
for mobile and applications for the Chrome
OS.
Mobile Print/Scan Guide for Brother
iPrint&Scan 1
This Guide provides useful information about
printing JPEG and PDF 1files from your
mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
1PDF printing is not supported on Windows®Phone.
Accessing Brother
Support (Windows®)1
You can find all the links you will need, such
as Web support (Brother Solutions Center),
Customer Service and Brother Authorized
Service Centers in Brother numbers
uu page i and the Installer CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our Web site
(http://www.brother.com/) click Brother
Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
(http://www.brothermall.com/) for
additional product and service
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/) for
additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/), click
Supplies Information.

General information
5
1
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
To return to the main page, click Back.
Or, if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the links you will need, such
as Web support (Brother Solutions Center)
on the Installer CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto!
PageManager.
To register your machine using the
Brother Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our Web site for original/genuine
Brother Supplies
(http://www.brother.com/original/), click
Supplies Information.

Chapter 1
6
Control panel overview 1
DCP-8110DN, DCP-8150DN and DCP-8155DN have the same keys. The illustration is based on
the DCP-8155DN.
1 COPY keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Enlarges or reduces copies.
2 Error LED
Blinks in orange when the LCD displays an
error or an important status message.
3 Duplex
You can choose Duplex to copy or print on both
sides of the paper.
4LCD
Displays messages to help you set up and use
your machine.
1
9
10
234
11
Contrast:- +
Quality :Auto
Enlg/Red:100%
Tray :MP>T1
01
Pressab or Start

General information
7
1
5 Menu keys:
Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in the machine.
OK
Lets you store your settings in the machine.
Selection keys:
dor c
Press to scroll backwards or forwards through
menu selections.
aor b
Press to scroll through the menus and options.
6 Numeric keys
Use these keys to enter text.
7 Stop/Exit
Stops an operation or exits from a menu.
8Start
Lets you start making copies.
9 SCAN:
SCAN
Puts the machine in SCAN mode.
10 Data LED
The LED will flash depending on the machine's
status.
11 Secure Print
You can print data saved in the memory when
you enter your four-digit password.
(See Software User's Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down das
you press Secure Print. (See Advanced
User's Guide: Secure Function Lock 2.0.)
567
8
9
4
Contrast:- +
Quality :Auto
Enlg/Red:100%
Tray :MP>T1
01
Pressab or Start

Chapter 1
8
Data LED indications 1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LED Machine Status Description
Ready Mode The machine is ready to print, in Sleep mode, there is no print
data, or the power switch is off.
Green
(blinking)
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Green
Data Remaining in
Memory
Print data remains in the machine's memory.

9
2
2
Loading paper and
print media 2
The machine can feed paper from the
standard paper tray, optional lower tray 1or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection in the print menu, you
can select it through the software. If your
application software does not support it,
you can set the paper size in the printer
driver or by using the control panel
buttons.
1The optional lower tray is available for DCP-8150DN
and DCP-8155DN.
Loading paper in the standard
paper tray and the optional
lower tray 2
You can load up to 250 sheets in the standard
paper tray (Tray 1) and 500 sheets in the
optional lower tray (Tray 2). Paper can be
loaded up to the maximum paper mark
( ) on the right-hand side of the paper
tray. (For recommended paper to use, see
Acceptable paper and other print media
uu page 18.)
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 22
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper you are loading in the
tray. Make sure that the guides are
firmly in the slots.
Loading paper 2
1
1

Chapter 2
10
Note
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of the
paper tray. (Legal and Folio size paper are
not available in some regions.)
cFan the stack of paper well to avoid
paper jams and misfeeds.
dPut paper in the tray and make sure:
The paper is below the maximum
paper mark ( ) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed correctly.
ePut the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
1
1