Brother MFC-9120CN User manual

USER’S GUIDE
MFC-9120CN
MFC-9320CW
Version 0
CHN-ENG

To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is
to concern about the earth environment, including any workflow from product
development to discard. The local citizen should be responsible for local society and its
environment during these environment protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to
environment protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposaloffice for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 The power consumption is 0 W after you turn off the machine and unplug it from the AC outlet.
5 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
© 2009 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
Table of Contents
Section I General
1 General information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing documentation ...................................................................................3
Accessing Brother Support (For Windows®) .........................................................5
Control panel overview ..........................................................................................6
Data LED indications .....................................................................................10
2 Loading paper and documents 11
Loading paper and print media ............................................................................11
Loading paper in the standard paper tray......................................................11
Loading paper in the manual feed slot ..........................................................12
Unprintable area ............................................................................................16
Acceptable paper and other print media..............................................................17
Recommended paper and print media ..........................................................17
Type and size of paper ..................................................................................17
Handling and using special paper .................................................................19
Loading documents .............................................................................................22
Using the automatic document feeder (ADF) ................................................22
Using the scanner glass ................................................................................23
3 General Setup 24
Mode Timer..........................................................................................................24
Paper settings......................................................................................................24
Paper Type ....................................................................................................24
Paper Size .....................................................................................................24
Volume settings ...................................................................................................25
Ring volume...................................................................................................25
Beeper volume ..............................................................................................25
Speaker volume.............................................................................................25
Ecology features ..................................................................................................26
Toner Save ....................................................................................................26
Sleep Time ....................................................................................................26
LCD Contrast .......................................................................................................26
Setting the Fax Logic (sending and receiving sequence) ....................................27
Dial prefix.............................................................................................................27
Setting up the prefix number .........................................................................27
Changing the prefix number ..........................................................................27

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4 Security features 28
Secure Function Lock 2.0 (MFC-9320CW only)..................................................28
Setting the password for the administrator ...................................................28
Changing the password for the administrator................................................29
Setting up the public user mode ....................................................................29
Setting up restricted users.............................................................................30
Turning Secure Function Lock on/off.............................................................30
Switching Users.............................................................................................31
Memory Security (MFC-9120CN only).................................................................31
Setting up the password ...............................................................................32
Changing your memory security password ...................................................32
Turning memory security on/off .....................................................................32
Setting Lock .........................................................................................................33
Setting up the password ................................................................................33
Changing your Setting Lock password ..........................................................33
Turning Setting Lock on/off............................................................................33
Restricting dialling................................................................................................34
Dial pad restriction.........................................................................................34
One Touch restriction ....................................................................................34
Speed Dial restriction ....................................................................................34
Section II Fax
5 Sending a fax 36
How to fax............................................................................................................36
Entering fax mode .........................................................................................36
Sending a fax from the ADF ..........................................................................36
Sending a fax from the scanner glass ...........................................................36
Faxing Letter size document from the scanner glass ....................................37
Cancelling a fax in progress ..........................................................................37
Broadcasting (black & white only)........................................................................37
Cancelling a Broadcast in progress...............................................................38
Additional sending operations..............................................................................38
Sending faxes using multiple settings ...........................................................38
Electronic cover page (black & white only)....................................................39
Contrast .........................................................................................................40
Changing Fax Resolution ..............................................................................40
Dual access (black & white only)...................................................................41
Real Time Transmission................................................................................41
Overseas Mode .............................................................................................42
Delayed Fax (black & white only) ..................................................................42
Delayed batch transmission (black & white only) ..........................................42
Checking and cancelling waiting jobs............................................................43
Sending a fax manually .................................................................................43
Out of memory message ...............................................................................43

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6 Receiving a fax 44
Receive modes ....................................................................................................44
Choosing the receive mode...........................................................................44
Using receive modes ...........................................................................................45
Fax Only ........................................................................................................45
Fax/Tel...........................................................................................................45
Manual...........................................................................................................45
External TAD .................................................................................................45
Receive Mode settings ........................................................................................46
Ring Delay .....................................................................................................46
F/T Ring Time (Fax/Tel mode only)...............................................................46
Fax Detect .....................................................................................................47
Setting the Print Density ................................................................................47
Additional receiving operations............................................................................48
Printing a reduced incoming fax ....................................................................48
Setting the Fax Receive Stamp (black & white only).....................................48
Receiving faxes into memory (black & white only) ........................................48
Printing a fax from the memory .....................................................................49
Out of Paper Reception (black & white only).................................................49
7 Telephone and external devices 50
Telephone line services .......................................................................................50
Caller ID (Caller IDentification) (not available in certain area).......................50
Advantages of Caller ID.................................................................................50
Setup Method ................................................................................................50
Caller ID feature ............................................................................................51
Connecting an external TAD ...............................................................................52
Connections...................................................................................................52
Recording an outgoing message (OGM).......................................................53
Multi-line connections (PABX) .......................................................................53
External and extension telephones......................................................................53
Operation from external or extension telephones .........................................53
For Fax/Tel mode only...................................................................................54
Connecting an external or extension telephone ............................................54
Using a non-Brother cordless external handset ............................................54
Using Remote Codes ....................................................................................55
8 Dialling and storing numbers 56
How to dial ...........................................................................................................56
Manual dialling...............................................................................................56
One touch Dialling .........................................................................................56
Speed dialling ................................................................................................56
Search ...........................................................................................................56
Fax redial.......................................................................................................57

v
Storing numbers ..................................................................................................57
Storing a pause .............................................................................................57
Storing One Touch Dial numbers ..................................................................58
Storing Speed Dial numbers..........................................................................59
Changing One Touch and Speed Dial numbers............................................61
Setting up Groups for Broadcasting ..............................................................62
Combining quick dial numbers ......................................................................64
Tone or Pulse ................................................................................................64
9 Remote Fax Options (black & white only) 65
Fax Forwarding....................................................................................................65
Fax Storage .........................................................................................................66
PC Fax Receive...................................................................................................66
Changing Remote Fax Options ...........................................................................67
Turning off Remote Fax Options ...................................................................68
Remote retrieval ..................................................................................................68
Setting a Remote Access Code.....................................................................68
Using your Remote Access Code..................................................................69
Retrieving fax messages ...............................................................................69
Changing the Fax Forwarding number ..........................................................70
Remote fax commands........................................................................................71
10 Polling 72
Polling receive .....................................................................................................72
Secure polling................................................................................................72
Delayed polling ..............................................................................................72
Sequential polling ..........................................................................................73
Polled transmit (black & white only).....................................................................74
Setup for polled transmit................................................................................74
Setup for polled transmit with a secure code.................................................74
11 Printing reports 76
Fax reports...........................................................................................................76
Transmission verification report.....................................................................76
Fax Journal....................................................................................................77
Reports ................................................................................................................77
How to print a report......................................................................................78

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Section III Copy
12 Making copies 80
How to copy .........................................................................................................80
Entering copy mode.......................................................................................80
Making a single copy .....................................................................................80
Making multiple copies ..................................................................................80
Stop copying..................................................................................................80
Copy options (temporary settings).......................................................................81
Enlarging or reducing the image copied ........................................................81
Improving copy quality...................................................................................82
Using the Options key ...................................................................................83
Double-sided ID Copy/Options ......................................................................84
Sorting copies using the ADF ........................................................................84
Adjusting Contrast, Color and Brightness......................................................84
Making N in 1 copies (page layout) ...............................................................85
Out of memory message .....................................................................................87
Section IV Direct printing
13 Printing photos from a digital camera (MFC-9320CW only) 90
Before using PictBridge .......................................................................................90
PictBridge requirements ................................................................................90
Using PictBridge ..................................................................................................90
Setting your digital camera ............................................................................90
Printing images ....................................................................................................91
DPOF printing................................................................................................92
Printing images with Secure Function Lock 2.0 enabled (MFC-9320CW only) ...92
Connecting a camera as a storage device ..........................................................94
Understanding the error messages .....................................................................94
14 Printing data from a USB Flash memory drive
(MFC-9320CW only) 95
Supported file formats..........................................................................................95
Creating a PRN or PostScript®3™ file for direct printing....................................95
Printing data directly from the USB Flash memory drive (MFC-9320CW only) ...96
Printing data directly from the USB flash memory drive with
Secure Function Lock 2.0 enabled (MFC-9320CW only) .................................97
Understanding the error messages .....................................................................99

vii
Section V Software
15 Software and Network features 102
How to read the HTML User’s Guide.................................................................102
Windows®....................................................................................................102
Macintosh ....................................................................................................103
Section VI Appendixes
A Safety and legal 106
Choosing a location ...........................................................................................106
To use the machine safely.................................................................................107
Important safety instructions........................................................................111
Disconnect device .......................................................................................112
LAN connection ...........................................................................................113
Radio interference .......................................................................................113
Legal limitations for copying ..............................................................................114
Libtiff Copyright and License .............................................................................115
Trademarks........................................................................................................116
B Options 117
Memory board....................................................................................................117
Installing extra memory ...............................................................................117
C Troubleshooting and routine maintenance 119
Troubleshooting.................................................................................................119
If you are having difficulty with your machine..............................................119
Improving the print quality ...........................................................................129
Setting Dial Tone detection .........................................................................136
Telephone line interference .........................................................................136
Error and maintenance messages.....................................................................137
Transferring your faxes or Fax Journal report .............................................143
Document jams............................................................................................144
Paper jams ..................................................................................................145
Routine maintenance.........................................................................................150
Cleaning the outside of the machine ...........................................................150
Cleaning the scanner glass .........................................................................151
Cleaning the LED heads..............................................................................152
Cleaning the corona wires ...........................................................................153
Cleaning the drum unit ................................................................................154
Cleaning the paper pick-up rollers...............................................................159
Calibration ...................................................................................................159
Auto Registration .........................................................................................160
Manual Registration.....................................................................................160

viii
Replacing the consumable items.......................................................................161
Replacing a Toner cartridge ........................................................................163
Drum units ...................................................................................................168
Replacing the belt unit .................................................................................172
Replacing the waste toner box ....................................................................176
Replacing periodic maintenance parts...............................................................181
Machine Information ..........................................................................................182
Checking the Serial Number........................................................................182
Checking the Page Counters.......................................................................182
Checking the remaining life of parts ............................................................182
Reset Functions...........................................................................................182
How to reset the machine............................................................................183
Packing and shipping the machine ....................................................................183
D Menu and features 188
On-screen programming....................................................................................188
Menu table...................................................................................................188
Memory storage...........................................................................................188
Menu keys .........................................................................................................188
How to access the menu mode ...................................................................189
Menu table .........................................................................................................190
Entering text.......................................................................................................209
E Specifications 211
General ..............................................................................................................211
Print media.........................................................................................................213
Fax.....................................................................................................................214
Copy ..................................................................................................................215
Scan...................................................................................................................216
Print ...................................................................................................................217
Interfaces ...........................................................................................................218
PictBridge (MFC-9320CW) ................................................................................219
Direct Print feature (MFC-9320CW) ..................................................................220
Computer requirements .....................................................................................221
Consumable items .............................................................................................222
Ethernet wired network ......................................................................................223
Ethernet wireless network (MFC-9320CW only)................................................225
Authentication and encryption for wireless users only.................................227
Wireless one-push configuration .................................................................229
F Glossary 230
G Index 233