Brother P-Touch E850TKW User manual

User's Guide
E850TKW
Read the whole guide before using your product and keep it for later
reference. Version A
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i
Introduction
Important Notice
The contents of this document and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publications.
Screen images in this document may differ depending on your computer's operating system, your product
model and, the software version.
Before using the P-touch, make sure you read all documents included with the P-touch for information
about safety and proper operation.
Not all options and the consumables such as TZe tape, FLe label, and HSe tube are available in all
countries.
The available options and supplies may vary depending on the country.
Available Manuals
Visit the Brother Solutions Center at support.brother.com and click Manuals on your model page to download
the latest manuals.
1Printed manual in the box
2PDF manual on the included CD-ROM
Product Safety Guide 1This guide provides safety information; read it before you use the
P-touch.
Quick Setup Guide 1This guide provides basic information about using the P-touch along
with troubleshooting tips.
User's Guide 2This guide provides additional information about the P-touch settings
and operations, network connection and settings, troubleshooting
tips, and maintenance instructions.

ii
Symbols Used in This Guide
The following symbols are used throughout this guide:
Tells you what to do to avoid the risk of injury.
Tells you about procedures you must follow to avoid minor personal injury or
damage to the P-touch.
Important Indicates information or directions that should be followed. Ignoring them may result
in damage, or failed operations.
Note Indicates notes that provide information or directions that can help you better
understand and use the product more efficiently.
WARNING
CAUTION

iii
IMPORTANT NOTE
This product is approved for use in the country of purchase only. Do not use this product outside the
country of purchase as it may violate the wireless telecommunication and power regulations of that
country.
Windows Vista®in this document represents all editions of Windows Vista®.
Windows®7 in this document represents all editions of Windows®7.
Windows®8 in this document represents all editions of Windows®8.
Windows®8.1 in this document represents all editions of Windows®8.1.
Windows®10 in this document represents Windows®10 Home, Windows®10 Pro, Windows®10
Enterprise, and Windows®10 Education.
Windows®10 in this document does not represent Windows®10 Mobile, Windows®10 Mobile Enterprise,
or Windows®10 IoT Core.
Windows Server®2008 in this document represents all editions of Windows Server®2008 and Windows
Server®2008 R2.
Windows Server®2012 in this document represents all editions of Windows Server®2012 and Windows
Server®2012 R2.
Not all models are available in all countries.
©2016 Brother Industries, Ltd. All rights reserved.

iv
Table of Contents
Section I Basic Operations
1 Setting Up the P-touch 2
General Description ...................................................................................................................................2
Front/Back ...........................................................................................................................................2
Inside...................................................................................................................................................3
Attaching the Keyboard LCD Unit..............................................................................................................4
Connecting the Power Supply ...................................................................................................................5
Inserting a Tube.........................................................................................................................................6
Inserting a Ribbon Cassette ......................................................................................................................7
Inserting a Tape Cassette..........................................................................................................................8
Turning Power On/Off................................................................................................................................9
Feeding Tape ..........................................................................................................................................10
2 Printing a Tube or Label Using the P-touch Keyboard 11
Keyboard LCD Unit Description...............................................................................................................11
Key Names and Functions ................................................................................................................11
LCD ...................................................................................................................................................12
Editing a Tube or Label............................................................................................................................17
Opening the Tube or Label Creation Screen .....................................................................................17
Entering Text from the Keyboard.......................................................................................................17
Inserting Text.....................................................................................................................................17
Adding a New Line ............................................................................................................................17
Deleting Text .....................................................................................................................................18
Using Text Reminder.........................................................................................................................19
Inserting a Tab (Labels Only) ............................................................................................................20
Using the Tab Key to Set Multiple Copies (Tubes Only) ...................................................................21
Adding a New Block (Labels Only) ....................................................................................................21
Adding a New Page...........................................................................................................................21
Entering Accented Characters...........................................................................................................21
Entering Symbols ..............................................................................................................................22
Entering a Serialised Tube or Label ..................................................................................................24
Creating a Barcode Label (Labels Only) ...........................................................................................31
Using the Time Stamp Function ........................................................................................................33
Setting Character Attributes ..............................................................................................................36
Setting Frames (Labels Only)............................................................................................................37
Using Auto Format Layouts (Labels Only).........................................................................................38
Cable Label Type ..............................................................................................................................39
Printing a Tube ........................................................................................................................................45
Tube Cutting Options.........................................................................................................................45
Tube Adjustment ...............................................................................................................................46
Tube Preview.....................................................................................................................................48
Printing Tubes ...................................................................................................................................49
Interrupt Printing Function .................................................................................................................51
Printing a Label........................................................................................................................................52
Feeding Tape ....................................................................................................................................52

v
Tape Cutting Options.........................................................................................................................52
Label Adjustment...............................................................................................................................55
Label Preview ....................................................................................................................................56
Printing Labels...................................................................................................................................57
Mirror Printing ....................................................................................................................................58
Interrupt Printing Function .................................................................................................................59
Using the File Memory.............................................................................................................................60
Storing a Tube or Label in the File Memory ......................................................................................60
Opening/Printing a Stored Tube or Label File ...................................................................................61
Deleting a Stored Tube or Label File.................................................................................................61
Registering a Program.............................................................................................................................62
Registering a New Program ..............................................................................................................62
Recalling and Using a Registered Program ......................................................................................62
Deleting a Program............................................................................................................................63
3 Using the Data Transferred to the P-touch 64
Transferring Data from the Computer......................................................................................................64
Transferred Symbols ...............................................................................................................................64
Printing the Transferred Template...........................................................................................................64
When the Template has No Object to be Edited ...............................................................................64
When the Template has an Object to be Edited................................................................................65
When the Template is Linked to the Database and will not be Edited ..............................................66
Using Transferred Database Data...........................................................................................................67
Searching the Database....................................................................................................................69
Editing the Database .........................................................................................................................71
Deleting the Transferred Data .................................................................................................................74
Deleting Transferred Symbols ...........................................................................................................74
Deleting Templates............................................................................................................................74
Deleting Databases ...........................................................................................................................74
4 Printing Using the Computer 75
Installing the Printer Driver and Software ................................................................................................75
Connecting the P-touch to a Computer ...................................................................................................75
Connecting Using USB......................................................................................................................76
Connecting Using Wi-Fi.....................................................................................................................76
Printing from a Computer.........................................................................................................................82
Available Applications........................................................................................................................82
Printing from Your Computer.............................................................................................................83
Attaching Labels ................................................................................................................................86
5 Printing Using the Mobile Device 87
Installing Applications for Use with Mobile Devices.................................................................................87
Available Applications........................................................................................................................87
Connecting the P-touch to a Mobile Device.............................................................................................88
Turning the Wireless Function On or Off...........................................................................................89
Printing from a Mobile Device..................................................................................................................90
Printing from Your Mobile Device......................................................................................................90
Using a Mobile Device to Print Templates Created on a Computer ..................................................92
Attaching Labels ................................................................................................................................93

vi
6 Changing the P-touch Settings 94
Printer Setting Tool..................................................................................................................................94
Before Using the Printer Setting Tool ................................................................................................94
Using the Printer Setting Tool..................................................................................................................95
Communication Settings..........................................................................................................................97
Settings Dialog Box ...........................................................................................................................97
Menu Bar ...........................................................................................................................................99
General Tab.....................................................................................................................................102
Wireless LAN Tab............................................................................................................................104
Wireless Direct Tab .........................................................................................................................108
Applying Setting Changes to Multiple Printers ................................................................................109
Device Settings......................................................................................................................................110
Settings Dialog Box .........................................................................................................................110
Menu Bar .........................................................................................................................................112
Basic Tab.........................................................................................................................................114
Label Settings Tab...........................................................................................................................115
Tube Settings Tab ...........................................................................................................................116
Applying Setting Changes to Multiple Printers ................................................................................118
Changing Settings When Printing from a Mobile Device.......................................................................119
7 Other Functions 120
Confirming the P-touch Settings............................................................................................................120
Printing Labels Distributed to Multiple Printers (Label Only) .................................................................121
Distributed Printing ..........................................................................................................................121
Printing Labels in High Resolution Mode...............................................................................................125
Printing Labels in High Speed Mode .....................................................................................................126
Mass Storage Mode...............................................................................................................................127
Description.......................................................................................................................................127
Using the Mass Storage Mode ........................................................................................................127
Section II Application
8 Using P-touch Software 130
Installing P-touch Software....................................................................................................................130
9 How to Use Cable Label Tool 131
Starting Cable Label Tool ......................................................................................................................131
Creating a Cable Label..........................................................................................................................132
Faceplate.........................................................................................................................................132
Cable Wrap......................................................................................................................................133
Cable Flag .......................................................................................................................................134
Patch Panel .....................................................................................................................................135
Punch-Down Block ..........................................................................................................................135
Die-cut Flag .....................................................................................................................................136
PVC Tube........................................................................................................................................136
Heat Shrink Tube.............................................................................................................................137
Linking a Database................................................................................................................................137

vii
Numbering Function (Serialised Number) Printing ................................................................................138
Printing with Cable Label Tool ...............................................................................................................138
Transferring Templates from Cable Label Tool to the P-touch..............................................................139
10 How to Use P-touch Editor 140
Starting P-touch Editor...........................................................................................................................140
Printing with P-touch Editor ...................................................................................................................142
Express mode..................................................................................................................................142
Professional mode...........................................................................................................................142
Snap mode ......................................................................................................................................143
Printing tubes...................................................................................................................................143
11 How to Use P-touch Transfer Manager 144
Transferring the Template to P-touch Transfer Manager ......................................................................144
Transferring Templates or Other Data from the Computer to the P-touch ............................................147
Backing up Templates or Other Data Saved in the P-touch ..................................................................152
Deleting All the P-touch Data.................................................................................................................153
Creating a BLF File ...............................................................................................................................154
12 How to Use P-touch Library 155
Starting P-touch Library.........................................................................................................................155
Opening and Editing Templates ............................................................................................................157
Printing Templates.................................................................................................................................158
Searching for Templates........................................................................................................................159
13 Transferring Templates with P-touch Transfer Express 161
Preparing P-touch Transfer Express .....................................................................................................161
Transferring the Template to P-touch Transfer Manager ......................................................................162
Saving the Template as a Transfer Package File (.pdz)........................................................................163
Distributing the Transfer Package File (.pdz) and P-touch Transfer Express to the User .....................165
Transferring the Transfer Package File (.pdz) to Your P-touch .............................................................166
14 How to Update P-touch Software 169
Updating Cable Label Tool and P-touch Editor .....................................................................................169
Updating the Firmware ..........................................................................................................................171
Section III Wireless Network
15 Introduction 175
Network Features ..................................................................................................................................175
16 Changing Your P-touch Network Settings 176
Changing Your P-touch Network Settings
(IP Address, Subnet Mask and Gateway) ..........................................................................................176

viii
Using the BRAdmin Light Utility.......................................................................................................176
Other Management Utilities ...................................................................................................................178
Using Web Based Management (Web Browser).............................................................................178
Using the BRAdmin Professional Utility...........................................................................................178
17 Web Based Management 179
Overview................................................................................................................................................179
Configuring the Printer Settings Using Web Based Management (Web Browser) ................................180
Section IV Appendix
18 Resetting the P-touch 182
Resetting All Settings to the Factory Settings Using the P-touch Buttons.............................................182
Resetting Data Using the Settings in the Home screen.........................................................................183
Resetting Data Using the Printer Setting Tool.......................................................................................183
19 Maintenance 184
Cleaning the Unit ...................................................................................................................................184
Cleaning the Print Head.........................................................................................................................184
Cleaning the Label Roller ......................................................................................................................185
Cleaning the Tape Cutter Unit ...............................................................................................................185
Cleaning the FLe Sensor.......................................................................................................................186
Replacing or Cleaning the Tube Cutter and Tube Cutter Board............................................................186
Replacing the Tube Cleaner..................................................................................................................187
Replacing the Rollers for Tubes ............................................................................................................188
Replacing the Platen Roller and Conveyance Rollers.....................................................................188
Replacing the Coin Cell Battery.............................................................................................................189
20 Useful Settings 191
Auto Power-Off Time .............................................................................................................................191
Adjusting the LCD Settings....................................................................................................................192
LCD Contrast...................................................................................................................................192
Backlight ..........................................................................................................................................192
Setting Language and Unit ....................................................................................................................193
Language.........................................................................................................................................193
Setting Unit......................................................................................................................................193
21 Using the Rechargeable Li-ion Battery/Battery Base
(Optional: PA-BT-4000LI/PA-BB-003) 194
Installing the Rechargeable Li-ion Battery.............................................................................................194
Removing the Rechargeable Li-ion Battery...........................................................................................195
Charging the Rechargeable Li-ion Battery.............................................................................................195
Stopping Rechargeable Li-ion Battery Charging ...................................................................................196
Notes on Using the Rechargeable Li-ion Battery...................................................................................196
Rechargeable Li-ion Battery Characteristics .........................................................................................196
Product Specifications ...........................................................................................................................197

ix
22 Troubleshooting 198
Overview................................................................................................................................................198
LCD Problems .................................................................................................................................199
Printing Problems ............................................................................................................................199
Version Information .........................................................................................................................205
Network Setup Problems.................................................................................................................206
P-touch Cannot Print over the Network
P-touch Is Not Found on the Network Even after Successful Installation ...................................207
Security Software Problems ............................................................................................................207
Checking the Operation of Network Devices...................................................................................208
Error Messages .....................................................................................................................................209
LED Indicators .......................................................................................................................................210
Indicator Warnings...........................................................................................................................215
23 Product Specifications 216
P-touch Specifications ...........................................................................................................................216
Operating Environment..........................................................................................................................218
24 Notes on Using P-touch Transfer Manager 219
Notes on Creating Templates................................................................................................................219
Notes on Transferring Templates ..........................................................................................................219
Notes on Transferring Data Other Than Templates ..............................................................................219
25 Network Terms and Information 220
Supported Protocols and Security Features ..........................................................................................220
Types of Network Connections and Protocols.......................................................................................221
Types of Network Connections........................................................................................................221
Configuring Your P-touch for a Network ................................................................................................223
IP Addresses, Subnet Masks and Gateways ..................................................................................223
Wireless Network Terms and Concepts ................................................................................................225
Security Terms ................................................................................................................................225
26 Symbols/Characters/Styles 230
Symbols.................................................................................................................................................230
Accented Characters .............................................................................................................................232
Character Attribute.................................................................................................................................233
Frames (Labels Only) ............................................................................................................................236
Auto Format (Labels Only).....................................................................................................................237
Template..........................................................................................................................................237
Block Layout ....................................................................................................................................240
Barcodes (Labels Only) .........................................................................................................................242
Barcode Settings Table ...................................................................................................................242
Special Character List .....................................................................................................................242
Time & Date...........................................................................................................................................244
Time & Date Format Options Table.................................................................................................244

Section I
Basic Operations I
Setting Up the P-touch 2
Printing a Tube or Label Using the P-touch Keyboard 11
Using the Data Transferred to the P-touch 64
Printing Using the Computer 75
Printing Using the Mobile Device 87
Changing the P-touch Settings 94
Other Functions 120

2
1
1
General Description 1
Front/Back 1
Front
Back
1 Tube exit slot
2 Handle
3 Cover open button
4 Tube insert slot
5 Top Cover
6 Tape exit slot
7 (Tube) indicator
8 (Label) indicator
9 (Battery) indicator
10 (Power) button
Setting Up the P-touch 1
1
2
3
4567
8
9
10
11
12
13
16
15
4
14
17

Setting Up the P-touch
3
1
11 (Feed and Cut) button
12 (Wi-Fi) button
13 Keyboard LCD unit
14 Keyboard LCD unit interface socket
15 Cable holder (holder for the keyboard LCD unit cable)
16 USB port
17 AC adapter socket
Inside 1
1 Tube release lever
2 Tube half-cut adjuster
3 Tube cutter board
4 Tube cutter
5 Tube exit slot
6 Platen roller
7 Print head (for tube)
8 Coin cell battery holder
9 Ribbon cassette compartment (for tube)
10 Tape exit slot
11 Tube cleaner
12 Tube insert slot
13 Tape cassette compartment
14 Print head (for tape)
15 Tape cutter unit
1
9
6
7
10
11
14
13
15
12
8
234
5

Setting Up the P-touch
4
1
Attaching the Keyboard LCD Unit 1
aSlide the cover on the bottom of the keyboard LCD unit to remove it, and then connect the keyboard LCD
unit cable.
Install the cover.
bConnect the USB cable on the keyboard LCD unit to the socket on the side of the P-touch.
Note
• When you turn the P-touch on, the keyboard LCD unit is also turned on.
• The keyboard LCD unit can be installed on the P-touch by sliding it on the top cover.
When storing the keyboard LCD unit, turn it upside down and install it to the top cover to prevent it from
becoming dusty or dirty.
• You can place the excess cable in the cable holder.

Setting Up the P-touch
5
1
Connecting the Power Supply 1
Use the AD9100ESA (AC adapter) for this P-touch. Connect the AC adapter directly to the P-touch.
aInsert the plug on the AC adapter cord into the AC adapter socket marked DC IN 24 V on the P-touch.
bInsert the plug on the power supply cord into the AC adapter.
1 AC adapter
2 Power supply cord
cInsert the power supply plug into a standard electrical socket.
Important
• Turn the P-touch off before disconnecting the AC adapter.
• Do not pull or bend the AC adapter cord and power supply cord.
• After the power supply plug is inserted into the electrical socket, it may take a few seconds until the
(Power) button is enabled.
Note
To safeguard and backup the P-touch memory, when the power supply is unplugged it is recommended
to leave the rechargeable Li-ion batteries (optional: PA-BT-4000LI), installed in the P-touch.
1
2

Setting Up the P-touch
6
1
Inserting a Tube 1
aPress the cover open button to open the top cover.
bPull the tube release lever up.
cPass the tube as shown in the illustration so that the end of the tube reaches the “ ” mark on the
P-touch, and then push the tube release lever down.
dClose the top cover.
Note
• When using the P-touch, position it so direct sunlight does not enter the P-touch through the tube exit slot.
• You can use the tube half-cut adjuster to adjust the depth of half cuts to one of three settings.
• If the tube is jammed or not cut completely, use the (Feed and Cut) button to manually cut the tube
completely. Press and hold the button for 2 to 10 seconds until the (Power) indicator changes from
being lit in green to flashing in green, and then release it. The tube will be cut when the button is released.

Setting Up the P-touch
7
1
Inserting a Ribbon Cassette 1
aPress the cover open button to open the top cover.
bInsert the ribbon cassette into the ribbon cassette compartment, and then push down evenly until the
ribbon cassette is installed correctly.
cClose the top cover.

Setting Up the P-touch
8
1
Inserting a Tape Cassette 1
The TZe tape, FLe label, and HSe tube cassettes can be used in your P-touch.
Important
If the new tape cassette has a cardboard stopper, be sure to remove the stopper before inserting the
cassette.
aCheck that the end of the tape is not bent and that it passes through the tape guide. If it does not, pass
it through the tape guide as shown in the illustration.
1 End of tape
2 Tape guides (The actual shape may be different depending on the tape width.)
bPress the cover open button to open the top cover.
cInsert the tape cassette into the tape cassette compartment with the end of the tape facing the P-touch
tape exit slot, then push down evenly until the tape cassette is installed correctly.
1 Tape exit slot
1
22
1
1

Setting Up the P-touch
9
1
Important
• When inserting the tape cassette, make sure that the tape and ink ribbon do not catch on the print head.
• Make sure that there is no slack in the tape, and then carefully insert the tape cassette. If there is slack in
the tape, the tape will catch on the protrusion (2) when the cassette is inserted and become bent or
wrinkled, causing the tape to jam. To fix the slack in the tape, refer to the illustration in step aand pull
the tape outside of the tape guide.
• When removing the tape cassette, make sure that the tape does not catch on the protrusion (2).
dClose the top cover.
Important
Store tape cassettes in a cool dark location, away from direct sunlight and high temperature, high humidity,
or dusty locations. After opening the sealed package, use the tape cassette as quickly as possible.
Turning Power On/Off 1
On: Press the (Power) button to turn the P-touch on. The (Power) indicator lights in green.
Note
When the P-touch is turned on for the first time, the language selection screen appears. Select the
language you want using the or key. The language setting can also be changed later. (See Setting
Language and Unit on page 193.)
Off: Press and hold the (Power) button again to turn the P-touch off. The (Power) indicator may light in
orange until the power is off.
Important
When turning the P-touch off, do NOT remove the battery or disconnect the AC adapter until the
(Power) indicator turns off.
2

Setting Up the P-touch
10
1
Feeding Tape 1
Important
• Be sure to feed tape to remove any slack in the tape and ink ribbon after inserting the tape cassette.
•Do not pull the label when the P-touch is ejecting it from the tape exit slot. Doing so will cause the
ink ribbon to be discharged with the tape. The tape may no longer be functional after the ink ribbon
discharges.
• Do not block the tape exit slot during printing or when feeding tape. Doing so will cause the tape to jam.
Feed and Cut 1
The Feed and Cut function feeds approximately 22.3 mm of blank tape, and then cuts the tape.
aPress the (Feed and Cut) button.
[Feed & Cut?] appears on the LCD.
bSelect [Feed & Cut] using the or key, and then press the OK or Enter key. The message [Feeding
Tape... Please Wait] appears while the tape is fed, and then the tape is cut.
Note
To exit or cancel this function press the Esc key.
Feed Only 1
This function will eject the tape approximately 22.3 mm, resulting in a blank label sticking out of the tape
cassette. This action is recommended when using Fabric tapes, which should be cut using scissors.
aPress the (Feed and Cut) button.
[Feed & Cut?] appears on the LCD.
bSelect [Feed Only] using the or key, and then press the OK or Enter key. The message [Feeding
Tape... Please Wait] appears while the tape is fed.
Note
To exit or cancel this function press the Esc key.