Brother DCP-J525W Operating and maintenance manual

BASIC USER’S GUIDE
DCP-J525W
DCP-J725DW
Version 0
ARL/ASA/NZ

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-J525W and DCP-J725DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2011 Brother Industries, Ltd.

i
User's Guides and where do I find it?
1DCP-J725DW only
2Visit us at http://solutions.brother.com/.
Which manual? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Basic User's Guide Learn the basic Copy, Scan and PhotoCapture
Center™ 1operations and how to replace
consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide Learn more advanced operations: Copy,
printing reports and performing routine
maintenance.
PDF file / CD-ROM
Software User's Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™ 1,
Web Services (Scan), and using the Brother
ControlCenter utility.
PDF file / CD-ROM
Network Glossary This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
PDF file / CD-ROM
Network User's Guide This Guide provides useful information about
wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your
machine and detailed troubleshooting tips.
PDF file / CD-ROM
Mobile Print/Scan Guide This Guide provides useful information about
printing data from your mobile phone and
transmitting scanned data from the Brother
machine to your mobile phone.
PDF file / Brother
Solutions Center 2

ii
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation .................................... 1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ...................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows®)................................................................ 3
Accessing Brother Support (Macintosh) ................................................................4
Control panel overview ..........................................................................................5
LCD screen indications....................................................................................6
Status LED (DCP-J725DW only).....................................................................6
Basic Operations .............................................................................................7
Favourite Settings..................................................................................................8
Registering Favourite Settings ........................................................................8
Changing Favourite Settings ...........................................................................9
Deleting Favourite Settings .............................................................................9
Recalling Favourite Settings ............................................................................ 9
Beeper Volume................................................................................................9
LCD display .........................................................................................................10
Setting the backlight brightness.....................................................................10
2 Loading paper 11
Loading paper and other print media...................................................................11
Loading envelopes and postcards.................................................................14
Loading photo paper (DCP-J725DW only) ....................................................16
Printable area ................................................................................................18
Paper settings......................................................................................................19
Paper Type ....................................................................................................19
Paper Size ..................................................................................................... 19
Acceptable paper and other print media..............................................................20
Recommended print media ...........................................................................20
Handling and using print media .....................................................................21
Choosing the right print media.......................................................................22
3 Loading documents 24
How to load documents .......................................................................................24
Using the ADF (DCP-J725DW only)..............................................................24
Using the scanner glass ................................................................................25
Unscannable area .........................................................................................26

iii
4 Making copies 27
How to copy ......................................................................................................... 27
Stop copying.................................................................................................. 27
Copy settings.................................................................................................27
Paper Options................................................................................................ 28
5 Printing photos from a memory card or USB Flash memory drive
(DCP-J725DW only) 29
PhotoCapture Center™ operations (Photo mode)............................................... 29
Using a memory card or USB Flash memory drive .......................................29
Getting started ..................................................................................................... 30
Print Images.........................................................................................................32
View Photos................................................................................................... 32
PhotoCapture Center™ print settings.................................................................. 32
How to scan to a memory card or USB Flash memory drive............................... 33
6 How to print from a computer 34
Printing a document.............................................................................................34
7 How to scan to a computer 35
Scanning a document..........................................................................................35
Scanning using the scan button........................................................................... 35
Scanning using a scanner driver ......................................................................... 36
Scanning using the ControlCenter....................................................................... 36
A Routine maintenance 37
Replacing the ink cartridges ................................................................................ 37
Cleaning and checking the machine.................................................................... 40
Cleaning the scanner glass ...........................................................................40
Cleaning the print head .................................................................................41
Checking the print quality .............................................................................. 41
Checking the print alignment ......................................................................... 42
B Troubleshooting 43
Error and Maintenance messages.......................................................................43
Error animations display ................................................................................ 49
Document jam (DCP-J725DW) ..................................................................... 49
Printer jam or paper jam ................................................................................ 50
Troubleshooting ..................................................................................................55
If you are having difficulty with your machine ................................................ 55
Machine Information ............................................................................................ 60
Checking the serial number........................................................................... 60
Reset functions .............................................................................................. 60
How to reset the machine.............................................................................. 60

iv
C Menu and features 61
On-screen programming......................................................................................61
Menu table ...........................................................................................................62
Entering Text .......................................................................................................75
Inserting spaces ...........................................................................................75
Making corrections ........................................................................................ 75
Repeating letters ...........................................................................................75
D Specifications 76
General ................................................................................................................76
Print media...........................................................................................................79
Copy ....................................................................................................................80
PhotoCapture Center™ (DCP-J725DW only)......................................................81
PictBridge (DCP-J725DW only)...........................................................................82
Scanner ...............................................................................................................83
Printer ..................................................................................................................84
Interfaces .............................................................................................................84
Computer requirements .......................................................................................85
Consumable items ...............................................................................................86
Network (LAN) .....................................................................................................87
E Index 88

v
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
IMPORTANT NOTE
Memory storage
Setting Daylight Saving Time
(MFC models only)
Sleep Mode
Auto Power Down (DCP models only)
LCD display
Mode Timer (MFC models only)
2 Security features
(MFC models only)
TX Lock
3 Sending a fax
(MFC models only)
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
(MFC models only)
Memory Receive (Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialling and storing numbers
(MFC models only)
Additional dialling operations
Additional ways to store numbers
6Printingreports
Fax reports (MFC models only)
Reports
7 Making copies
Copy settings
8 Printing photos from a
memory card or USB Flash
memory drive (MFC-J625DW
and DCP-J725DW only)
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a
camera (MFC-J625DW and
DCP-J725DW only)
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex

vi

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide, and Network
Glossary 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features of the
Copy, PhotoCapture Center™
(DCP-J725DW only), Printer, Scanner, and
Network. When you are ready to learn
detailed information about these operations,
you can read the Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide, and
Network Glossary that are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(Windows®)1
To view the documentation, from the Start
menu, select Brother, DCP-XXXX (where
XXXX is your model name) from the
programs list, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
General information 1
Bold Bold typeface identifies
specific buttons on the
machine’s control panel, or on
the computer screen.
Italics Italicized typeface emphasizes
an important point or refers
you to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shocks.

Chapter 1
2
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
dClick Documentation.
eClick PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.
Viewing Documentation
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the Documentation icon.
cDouble-click your language folder.
dDouble-click top.pdf.
If the country screen appears, choose
your country.
eAfter the list of User’s Guides appears,
choose the guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides (DCP-J725DW only)
(Windows®users)
(Not available in Hong Kong and Taiwan)
The complete ScanSoft™
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help
section in the ScanSoft™
PaperPort™12SE application.

General information
3
1
Presto! PageManager User’s Guide
(Windows®users)
(Hong Kong and Taiwan users only)
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help section in the
Presto! PageManager application.
Presto! PageManager User’s Guide
(DCP-J725DW only)
(Macintosh users)
Note
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
uu page 4 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
network.
Basic setup instructions
uuQuick Setup Guide
If your wireless access point or router
supports Wi-Fi Protected Setup or
AOSS™uu Quick Setup Guide
Network setup uuNetworkUser’sGuide
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/),
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.

Chapter 1
4
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
(DCP-J725DW only)
To download and install Presto!
PageManager, click
Presto! PageManager.
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.

General information
5
1
Control panel overview 1
The DCP-J525W and DCP-J725DW have the same control panel keys.
1 LCD (Liquid Crystal Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
Also, you can adjust the angle of the screen by
lifting it.
2
Lets you return to the Ready mode.
3 Start keys:
Mono Start
Lets you start making copies in
monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the scan setting in the
ControlCenter software).
Colour Start
Lets you start making copies in full colour.
Also lets you start a scanning operation (in
colour or mono, depending on the scan
setting in the ControlCenter software).
4
You can turn the machine on and off.
Press to turn the machine on.
Press and hold down to turn the machine
off. The LCD will show Shutting Down and
will stay on for a few seconds before going off.
If you turn the machine off using the
button, it will still periodically clean the print
head to maintain print quality. To prolong print
head life, provide the best ink cartridge
economy, and maintain print quality, you
should keep your machine connected to the
power at all times.
5 Stop/Exit
Stops an operation or exits the menu.
Note
Most of the illustrations in this User’s Guide
show the DCP-J525W.
132
5 4

Chapter 1
6
LCD screen indications 1
The LCD shows the current machine status
when the machine is idle.
1Menu
Lets you access the main menu.
2Photo (DCP-J725DW only)
Lets you access the PHOTO mode.
3sor t
Press to display the previous or next page. The
Up and Down arrow buttons do not light up
when there is only one page.
4
If the Information button lights up, you can
press it to view information about machine
functions or error messages.
5
Press to recall present Favourite settings.
These buttons are always lit, even when you
have not registered your Favourite settings.
Press a Favourite button to display instructions
about how to set up a Favourite.
6
Press to go back to the previous menu level. It
does not light up when its performance is
rejected.
7 Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
8Scan
Lets you access the SCAN mode.
9Copy
Lets you access the COPY mode.
10 Ink indicator
Lets you see the available ink volume. Also,
lets you access the Ink menu.
The warning icon appears when there is
an error or maintenance message. For
details, see Error and Maintenance
messages uu page 43.
Status LED (DCP-J725DW
only) 1
When you turn the machine on, the status
LED lights up.
When the memory card or USB Flash
memory drive is being read or written to, the
status LED blinks.
When the machine is in Sleep Mode, the
status LED will be off.
0Max
134
8
5
6
7
910
2

General information
7
1
Basic Operations 1
To operate the Touchscreen, use your finger
to press the Menu or option button directly on
the Touchscreen. To display and access all
the screen menus or options in a setting,
press sor tto scroll through them.
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
aPress Menu.
bPress sor tto display
General Setup.
cPress General Setup.
dPress sor tto display Paper Type.
ePress Paper Type.
fPress sor tto display
Inkjet Paper.
gPress Inkjet Paper.
Note
Press to go back to the previous level
if necessary.
hPress Stop/Exit.

Chapter 1
8
Favourite Settings 1
You can register the copy and scan settings
you use most often by setting them as your
Favourite Settings. Later you can recall and
apply those settings quickly and easily. You
can register three Favourites.
The following settings can be included in a
copy or scan Favourite:
Copy
Quality
Paper Type
Paper Size
Enlarge/Reduce
Density
Stack/Sort 1
Page Layout
Duplex Copy 1
Scan (Scan to Media)1
Quality
File Type
File Name
1DCP-J725DW only
Registering Favourite
Settings 1
aPress Menu.
bPress sor tto display
Favorite Settings.
Press Favorite Settings.
cPress a Favourite displayed as
”-Blank-”.
Note
Each Favourite button will show the word
”-Blank-” next to it before you register it.
dPress Next to display the modes Copy
and Scan.
ePress Copy or Scan for the mode you
want to register.
fPress sor tto display the available
settings for the mode you chose in
step e, and then press the setting you
want to store.
gPress sor tto display the available
options for the setting, and then press
the option you want.
Repeat steps fand guntil you have
chosen all the settings for this Favourite.
hWhen you finish, press OK.
iUse the buttons on the Touchscreen to
enter a name for the Favourite. (To help
you enter letters, see Entering Text
uu page 75.)
Press OK.
jTo finish and register the settings for this
Favourite, press Yes.
kPress OK to confirm.
lPress Stop/Exit.

General information
9
1
Changing Favourite Settings 1
You can change the settings registered to a
Favourite.
aPress Menu.
bPress sor tto display
Favorite Settings.
Press Favorite Settings.
cPress the Favourite (1, 2, or 3) you want
to change.
dPress Change, and then Yes to confirm.
ePress sor tto display the available
settings, and then press the setting you
want to change.
fPress sor tto display the available
options, and then choose your new
option.
Repeat steps eand fto change other
settings as needed.
gPress OK when you are finished
changing settings.
hTo edit the name, hold down to
delete the current name, and then enter
a new name by pressing the buttons on
the Touchscreen. (To help you enter
letters, see Entering Text uu page 75.)
Press OK.
iTo finish and register the settings for this
Favourite, press Yes.
jPress OK to confirm.
kPress Stop/Exit.
Deleting Favourite Settings 1
You can delete a Favourite.
aPress Menu.
bPress sor tto display
Favorite Settings.
Press Favorite Settings.
cPress the Favourite (1, 2, or 3) that you
want to delete.
dPress Delete to delete the Favourite
that you chose in step c.
Press Yes to confirm.
ePress Stop/Exit.
Recalling Favourite Settings 1
Buttons for each Favourite are always
displayed on the screen. To recall a
Favourite, simply press its button.
Beeper Volume 1
When the beeper is on, the machine will beep
when you press a key, or make a mistake.
You can choose from a range of beeper
volume levels, from High to Off.
aPress Menu.
bPress sor tto display
General Setup.
cPress General Setup.
dPress sor tto display Beeper.
ePress Beeper.
fPress Low, Med, High or Off.
gPress Stop/Exit.

Chapter 1
10
LCD display 1
Setting the backlight
brightness 1
If you are having difficulty reading the LCD,
try changing the brightness setting.
aPress Menu.
bPress sor tto display
General Setup.
cPress General Setup.
dPress sor tto display
LCD Settings.
ePress LCD Settings.
fPress sor tto display Backlight.
gPress Backlight.
hPress Light, Med or Dark.
iPress Stop/Exit.

11
2
2
Loading paper and
other print media 2
Note
(DCP-J725DW only)
To print on Photo (10 ×15 cm) or Photo L
(89 ×127 mm) paper, you must use the
photo paper tray. (See Loading photo
paper (DCP-J725DW only) uu page 16.)
Load only one size of paper and one type of
paper in the paper tray at any one time.
aPull the paper tray completely out of the
machine.
Note
If the paper support flap (1) is open, close
it, and then close the paper support (2).
bLift the output paper tray cover (1).
cWith both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper 2
2
1
1
3
1
2
3

Chapter 2
12
Note
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray. (Only available for some
countries.)
dFan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled or wrinkled.
eGently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
Note
When there are only a few sheets of paper
left in the paper tray, the machine may
start to misfeed. Load at least 10 sheets of
paper into the paper tray.
1