Brother HL-2595DW User manual

Reference Guide
Brief explanations for routine operations
HL-2595DW
!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

To create a better environment
Please cooperate.
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic
policy which is to concern about the earth environment, including any
workflow from product development to discard. The local citizen should be
responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention
to environment protection points as below while discarding used
consumables.
1. Please deliver the used package materials to relevant waste disposal
office for recycle.
2. When you discard used consumables, please follow and carry on relevant
local regulations properly.
3. When the machine need replacing parts for the maintenance and repair,
please discard used circuit boards, used electrical parts and products as
disposed electrical materials.
4. The power consumption is 0 W after you turn off the machine and unplug
it from the AC outlet.
5. Some parts in the machine can be used on the same series model
machines which are produced in the same factory.
Note: If you want to replace the parts, please contact Brother Authorized
Service Centers.
6. Machines with an LWAd > 63.0 dB(A) are recommended to be set up in
separate rooms due to their noise emissions.
7. The machine can use recycled paper.
8. Ensure that during use the machine is used in a well ventilated area.
9. Brother will accept machines and consumables for recycling. For details of
the return scheme please refer to the webpage
www.brother.cn/company/info/declaration/20090304.html.
© 2017 Brother Industries, Ltd. All rights reserved.

User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the Full Driver &
Software Package for the operating system
and connection type you are using.
Printed / In the box
Reference Guide Learn the basic operations and basic
machine maintenance. See troubleshooting
tips.
On Brother
Installation Disc / In
the Box
Online User's Guide In addition to information about the Print
operations, mobile device functions,
troubleshooting, and other useful information
is included about using the machine on a
network.
Brother Solutions
Center 1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device when
connected to a Wi-Fi® network.
Brother Solutions
Center 1
1Visit support.brother.com/manuals.
i

The Online User's Guide Helps You Get the Most
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive Format!
Every topic in one guide
Simplified Layout!
Step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
ii

Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
•Provides several ways to search
•Displays related questions for more information
•Receives regular updates based on customer feedback
©2017 Brother Industries, Ltd. All rights reserved.
iii

1General Information ............................................................................................ 1
Control Panel Overview.............................................................................................1
Status Messages .......................................................................................................2
2Load Paper........................................................................................................... 4
Load Paper in the Paper Tray ...................................................................................4
Load Paper in the Multi-purpose Tray (MP Tray) ......................................................4
ATroubleshooting .................................................................................................. 5
Identify the Problem...................................................................................................5
Error and Maintenance Messages.............................................................................6
Paper Jams ...............................................................................................................7
Solutions for Wireless Connection.............................................................................7
Wireless LAN Report Error Codes.............................................................................7
BAppendix ............................................................................................................ 10
Supplies...................................................................................................................10
Print Using Your Mobile Device ...............................................................................12
Table of Contents
iv

Control Panel Overview
The control panel will vary depending on your model.
1. LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine.
Wireless Models:
A four-level indicator shows the wireless signal strength if you are using a wireless
connection.
0 Max
2. Power On/Off Button
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays [Shutting Down]
for a few seconds before going off.
3. Network Buttons
WiFi
Press the WiFi button and launch the wireless installer on your computer. Follow the on-
screen instructions to set up a wireless connection between your machine and your
network.
1General Information
1General Information
1

When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the
process of connecting to a wireless access point.
4. Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to
the previous menu level.
Back
• Press to go back one level in the menu.
• Press to select the previous digit when setting numbers.
a or b ( + or -)
• Press to scroll through menus and options.
• Press to enter a number or to increase or decrease the number. Press and hold down a
or b to scroll faster. When you see the number you want, press OK.
5. Go Button
• Press to clear certain error messages. To clear all other errors, follow the control panel
instructions.
• Press to print any data remaining in the machine's memory.
• Press to select the displayed option. After you change a setting, the machine returns to
Ready mode.
• Press and hold Go for about two seconds to cancel a print job.
6. Near Field Communication (NFC) (available only for certain models)
If your Android™ device supports the NFC feature, you can print from your mobile device by
touching it to the NFC symbol on the control panel.
Status Messages
LCD language is not available for Chinese. Read the following explanation for your reference.
Machine Status
Message
Meaning
Cooling Down The machine is cooling down.
Wait for a few seconds until the inside of the machine has cooled down.
Cancel Printing The machine is cancelling the job.
Ignore Data The machine is ignoring data processed using the PS driver.
Please Wait The machine is warming up.
Printing The machine is printing.
Ready The machine is ready to print.
2

Machine Status
Message
Meaning
Sleep In Sleep Mode (Power Save Mode), the machine acts as if it is turned
off, but it can still receive data. Receiving a print job will wake the
machine and it will start printing.
Deep Sleep In Deep Sleep Mode (lower power consumption than Sleep Mode), the
machine acts as if it is turned off, but it can still receive data. If the
machine does not receive data for a certain length of time while it is in
Sleep Mode, it enters Deep Sleep Mode. Receiving a print job will wake
the machine and it will start printing.
1General Information
3

Load Paper in the
Paper Tray
Use the paper tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Thick paper
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
For more information, see the Online User's
Guide: Load Paper in the Paper Tray.
Load Paper in the Multi-
purpose Tray (MP Tray)
Use the MP tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Bond paper
Thick paper
Labels 1
Envelopes 1
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
1Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.
For more information, see the Online User's
Guide: Load and Print Using the
Multi
‑ purpose Tray (MP Tray).
2Load Paper
4

Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• (For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the machine's status on your machine or in Brother Status Monitor on your computer.
Find the Error Find the Solution
Using the Status Monitor
• Double-click the icon in the task tray.
• (Windows®) If you select the Load Status
Monitor on Startup check box, the Status
Monitor will launch automatically each time
you start your computer.
• A green icon indicates the normal stand-by
condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A grey icon indicates the machine is
offline.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
ATroubleshooting
ATroubleshooting
5

Find the Error Find the Solution
Using the LCD 1. Follow the messages on the LCD.
2. If you cannot resolve the error, refer to the
following:
Online User's Guide: Error and
Maintenance Messages
FAQs & Troubleshooting page at
support.brother.com
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User's
Guide.
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
6

Paper Jams
An error message indicates where the paper is stuck in your machine.
1
2
3
4
Error messages:
1. Jam Rear
2. Jam 2-sided
3. Jam Tray
4. Jam Inside
See the messages in Brother Status Monitor on your computer.
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
•Online User's Guide: Print the WLAN Report
•Quick Setup Guide: Alternative wireless setup
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
Wireless LAN Report Error Codes
If the Wireless LAN Report shows that the connection failed, check the error code on the printed
report and see the corresponding instructions in the table:
Error Code Problem and Recommended Solutions
TS-01 The wireless setting is not activated, change the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and change the
wireless setting of your machine to ON.
ATroubleshooting
7

Error Code Problem and Recommended Solutions
TS-02 The wireless access point/router cannot be detected.
1. Check the following two points:
• Unplug the power to your wireless access point/router, wait for 10
seconds, and then plug it back in.
• If your WLAN access point/router is using MAC address filtering,
confirm that the MAC address of the Brother machine is allowed in the
filter.
2. If you manually entered the SSID and security information (SSID/
authentication method/encryption method/Network Key), the information
may be incorrect.
Reconfirm the SSID and security information and re-enter the correct
information as necessary.
This device does not support a 5 GHz SSID/ESSID and you must select a
2.4 GHz SSID/ESSID. Make sure the access point/router is set to 2.4 GHz
or 2.4 GHz/5 GHz mixed mode.
TS-04 The Authentication/Encryption methods used by the selected wireless access
point/router are not supported by your machine.
Change the authentication and encryption method of the wireless access
point/router. Your machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
TKIP or AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may
be incorrect. Confirm the wireless network settings.
TS-05 The security information (SSID/Network Key) is incorrect.
Confirm the wireless security information (Authentication method/Encryption
method/Network Key).
TS-06 The machine cannot detect a WLAN access point/router that has WPS
enabled.
Confirm the wireless security information (Authentication method/Encryption
method/Network Key).
8

Error Code Problem and Recommended Solutions
TS-07 The machine cannot detect a WLAN access point/router that has WPS
enabled.
If you want to connect with WPS, you must operate both your machine and the
WLAN access point/router. Confirm the connection method for WPS on WLAN
access point/router and try starting again.
If you do not know how to operate your WLAN access point/router using WPS,
see the documentation provided with your WLAN access point/router, ask the
manufacturer of your WLAN access point/router or ask your network
administrator.
TS-08 Two or more WLAN access points that have WPS enabled are detected.
• Confirm that only one WLAN access point/router within range has the WPS
method active and try again.
• Try starting again after few minutes in order to avoid effects from other
access points.
ATroubleshooting
9

Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will
appear on your machine's control panel or in the Status Monitor. For more information about the
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother
dealer.
• The supply model name will vary depending on your country and region.
Toner Cartridge
Supply Model Name Approximate Life (Page
Yield)
Applicable Models
Standard Toner:
TN-2412
Approximately 1,200 pages 1 2 HL-2595DW
High Yield Toner:
TN-2425
Approximately 3,000 pages 1 2 HL-2595DW
Super High Yield Toner:
TN-2448
Approximately 4,500 pages 1 2 HL-2595DW
1Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2A4/Letter simplex pages
Drum Unit
Supply Model Name Approximate Life (Page Yield) Applicable Models
DR-2450 Approximately 12,000 pages 1 HL-2595DW
1Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be
affected due to a variety of factors including but not limited to media type and media size.
BAppendix
10

If you are using Windows®, double-click the Brother Creative Center icon on your
desktop to access our FREE website designed as a resource to help you easily create and print
customised materials for business and home use with photos, text and creativity.
Mac users can access Brother CreativeCenter at this web address:
www.brother.com/creativecenter
BAppendix
11

Print Using Your Mobile Device
Brother iPrint&Scan for Mobile allows you to use features of your Brother machine directly from
your mobile device, without using a computer. The Mobile Print/Scan Guide for Brother
iPrint&Scan contains information on printing from your mobile device. Go to your model's
Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
12

Visit us on the World Wide Web
www.brother.com
This machine is approved for use in the country of purchase only. Local Brother
companies or their dealers will support only machines purchased in their own countries.
CHN-ENG
Version 0