BS VX680 User guide

Description of functions
Changing the paper roll
Quick operation guide
To open the paper compartment, push down the lock
release lever. The paper compartment will spring open
and can be swung down. Remove the centre sleeve of
the old paper roll and clear the roll compartment of any
dust and paper debris. Insert a new thermal paper roll
(diameter up to 38 mm!) as shown in the illustration.
The end of the paper should be approx. 5 cm behind the
rubber roller. Close the paper compartment. The lock
must click shut audibly!
Unlocking the
paper compartment
Bidirectional
magnetic strip reader
Individual menu touch
fields for calling up
functions (blue)
Chip card reader
Colour touchscreen
Status indicator
Stylus for display
(Please pull out)
GPRS signal field strength
Thermal printer
paper compartment
Battery charge state
Mobile phone provider
Cancel key
Correction key
Confirmation key
Payment
clos
Reversal Refund
Favourites
Tip
Receipt copy
EUR
Contactless card
Hold the
contactless
card here to
be read
Please enter amount:

Power supply
Mains adapter
The battery symbol in several steps.
indicates the charge state of the battery
The status indicator has the following modes: Charging cable connection
1
2
Green, constant: Terminal in use Green, flashing: Terminal in standby mode
Orange, flashing: Charging flashing: Battery exhausted, please
charge or the paper roll has run out, please replace (display message)
Battery full: battery empty:
to
2
Exchanging the terminal Old terminal:
Closeout
New terminal: charge the
terminal battery
Initialisation Diagnose Diagnostics 7
6
Send receipts from non- transmitted offline payments to the following fax number: [phone]-
2 1
Mains cable
Payment
Enter amount
EUR

Customer signs
trader receipt
Purchase - via magnetic strip reader with signature (ELV)
Enter
amount
Receipt
printout
Swipe
card
OK
Key
Purchase
Cards with chip must in principle be authorised on this terminal via the chip.
In the case of a reading error, the terminal will automatically prompt you to retrieve the data
by swiping the magnetic strip reader, provided the bank has enabled the card for this.
In the case of credit cards with chip the decision is first made during the booking as to whet-
her the customer confirms the payment with signature or PIN number.
3
Blue: entries to be made by the customer.
Purchase - via chip with PIN
Enter
amount
Receipt
printout
OK
Taste
OK
Do not remove
card until
prompted!
Enter
PIN
Insert
card
Purchase - via chip with signature
Enter
amount
Receipt
printout
Do not remove
card until
prompted!
Customer
signs
trader receipt
Insert
card
Depending on the chip card being used, it is possible that additional entries are expected by
the terminal. For example, an additional confirmation of the amount by the customer or the
switch to another language. Please follow the relevant messages in the display.
OK
Key
OK
Key

4
Reversal / Refund / Tip
The factory setting for the cashier PIN is: 11 11 11 8
Storno
Enter TA no.
from purchase
receipt
Receipt
printout
Enter
cashier
PIN
Insert card –
OK Remove when
prompted
OK
Key
OK
Key
Field
A reversal is only possible when no closeout has taken place at the terminal since the booking
and no clearing has taken place by the card issuing bank (authorisation centre). Clearing is
normally carried out shortly after midnight, local time.
Swipe the card through the magnetic strip reader when the display prompts you to do so.
Enter
manager
PIN
Refund
Enter
amount
Receipt printout Do not remove
card until
prompted!
Insert
card
OK
Key
OK
Key
Field
The factory setting for the manager PIN is: 22 22 22
Please change the PIN numbers.
Enter TA
no. from
purchase receipt
Tip
Enter amount
of tip
Receipt
printout
OK
Key
OK
Key
Field
Depending on the chip card being used, it is possible that additional inputs are expected by
the terminal. For example, an additional confirmation of the amount by the customer or the
switch to another language. Please follow the relevant messages in the display.
The display in the field for calling up payment functions (Favourites) depends on the functions
enabled at the terminal. You can reach functions which are not shown in the default setting of
the display by clicking the field and scrolling further with the field.

Hold card in
front of
display
Hold card
in front
of display
5
Receipt
printouts
Purchase - over limit with signature
Enter
amount
OK
Key
Customer signs
trader receipt
Enter
amount
OK
Key
The current limit is 25,00 €.
Purchase - below limit
Receipt
printouts
(optional)
Receipt
printouts
Purchase - over limit with PIN
Enter
PIN
Enter
amount
OK
Key
Key
OK
Reversal
Enter TA no.
from purchase
receipt
Receipt
printouts
Enter
cashier PIN
Field
OK
Key
OK
Key
Field
Refund
Enter
amount
Receipt
printouts
Enter
cashier PIN
OK
Key
OK
Key
Contactless
Hold card
in front of
display
Hold card
in front of
display
Hold card
in front of
display
The configuration of the card can demand that it is additionally inserted into the terminal.

Reports
6
The end of day closeout should be performed once daily. Please note that it will no longer be
possible to reverse a previously made payment after the closeout!
End of day / closeout
End of day statement
is printed
Field Field
Enter
cashier PIN
OK
Key
Field
Total sales is a printed statement of the transactions since the last closeout.
It is purely informative and is not a substitute for the end of day statement!
Total sales (all receipts)
Total sales statement
is displayed
Total sales statement
is printed out
Enter
cashier
PIN
OK
Key
Field Field
Field
Field
Field
Field Field
Field
Subtotal is a printed statement of the transactions since the last subtotal or closeout
(cahier shift statement)
Subtotal
Subtotal statement
is displayed
Subtotal statement
is printed out
Enter
cashier PIN
OK
Key
Last printout / duplicate copy
Enter
cashier PIN
OK
Key
The last printout
is printed out once
more as duplicate.
Field

7
System functions
The extended diagnostics has two functions:
1. To test the electronic connection to the network server.
2. To synchronise data between the terminal and the network server, e.g. adjust from
summer to winter time.
Extended diagnostics
Upon successful completion,
the diagnostics report is
printed out
Field Field Field Enter
cashier PIN
OK
Key
Field
Field
Initialisation logs the terminal onto the network server.
Initialisation
Initialisation protocol
is printed out
Field Field Enter
cashier PIN
OK
Key
Field
Switch the terminal on
Key
4 seconds
Wait until the
display prompts you to
enter a payment amount.
Switch the terminal off
4 seconds
Taste Wait until the terminal
has switched itself off.
(Display will go dark)

Field
Field
8
Change cashier PIN
Change manager PIN
Field
Field
Enter
cashier PIN
Enter
manager PIN
Enter
cashier PIN
Enter
manager
PIN
OK
Key
OK
Key
Terminal PIN numbers
Field
Cashier PIN
Field
Manager-PIN
Field Field
OK
Key
Enter
cashier PIN
new
Re-enter
cashier PIN
new
OK
Key
OK
Key
Back to
main menu
K e y
Enter
manager PIN
new Re-enter
manager PIN
new
The factory setting for the manager PIN is: 22 22 22
Because the manager PIN can also be used as the cashier PIN, it must be changed from
the factory setting at least once even if it remains otherwise unused.
OK
Key
OK
Key
OK
Key
Back to
main menu
K e y
System functions
Terminal PIN numbers
Field
System
Field
System
Field
Administration
Field
Administration
Field
The factory setting for the cashier PIN is: 11 11 11
The PIN should be changed every 90 days for security reasons!
Should a field not be displayed in the menu, scroll the field further through the list.

9
Card-related error messages come from the authorisation system for the card being used.
Only the institute that has issued the card can substantiate the accuracy of the message.
If a transaction is declined, always check the additional text provided by the card issuer.
This may contain important information on how to proceed.
Next stepsMessage
Payment not possible
Invalid card
Incorrect PIN
Ask customer to use an alternative payment method.
Ask customer to use an alternative payment
method.
Ask customer to check PIN, then start transaction
again.
Card declined
PIN entered incorrectly too
many times
Transaction declined
Reversal not possible
System error
Transaction not possible
Ask customer to use an alternative payment
method.
Customer needs to contact his/her financial
institution to arrange for the card to be unlocked.
Please check printout for clarifying message,
otherwise call B+S Hotline.
Check the input data, then start transaction again.
Please check printout for clarifying message from
authorising system.
Card cannot be processed at the moment. Please
try again later. Repeat the process later if necessary.
System messages

10
Security
Checklist for merchant at POS
Always compare the signature on the receipt with the one on the card.
Please check the validity period of the card with the embossed dates. If only one date is
given, this represents the date of expiry.
Use the UV security features on credit cards: if no UV security features are visible under
UV light, it is highly probable that the card is a fake.
Always ask the customer to check the amount or at least do this yourself to identify any
keypad input error before the card payment goes through.
Ensure that your customers are able to concentrate on entering their PIN correctly and
without anyone else seeing.
Take all reasonable steps to avoid retaining receipts or card details. Dispose of old
receipts in such a way that the data on them can not come into the possession of third
parties.
Outside hours of business, store your terminal in a safe place.
Do not allow unauthorised persons to have access to the terminal.
If you suspect that the terminal may have been tampered with, please report this
immediately to the police and to B+S.
Ensure that that you keep the merchant copy of the receipt for all card transactions
(purchase, reversal, refund). This is the only record containing important data for any
subsequent charges or for identifying the cardholder.
For additional information about security, please visit our website:
www.bs-card-service.com

11
B+S terminal security seal
Safe use of equipment
Your terminal actually constitutes an element within the money cycle and should therefore be
handled with as much care as a €500 note.
Criminals are constantly attempting to open POS terminals in order to gain access to card
details and the personal identification numbers (PINs) of cardholders.
We can confirm that all B+S Card Service terminals comply with the current guidelines of the
German banking industry (DK). But at B+S, we have gone one step further by including a
visual safeguard.
All terminals are supplied with a security seal. This label is located on the side of the terminal,
usually spanning the upper and lower sections of the casing. Any unauthorised attempt to
open the casing will destroy the seal.
Check your terminal every day and make sure that the security seal is intact.
B+S terminal security seal
Caution! The terminal should only be operated with its original power supply unit. Any att-
empt to open the terminal housing will cause the integrated electronics to be de-
stroyed and all sales data to be deleted.

Technische Änderungen vorbehalten
© Das Urheberrecht an den Texten und Bildern liegt bei der B+S Card Service GmbH
Vervielfältigungen sind nur nach schriftlicher Genehmigung durch die B+S Card Service GmbH statthaft
B+S Card Service GmbH
Lyoner Straße 9
60528 Frankfurt am Main
Telefon: [phone]
Fax: [phone]
[e-mail]
www.bs-card-service.com
12
B+S Card Service · BSTZ1130 Phase F Stand 06/2015· Version 5.0 · ·
Fragen
Hilfe Genehmigungsdienst
B+S Card Service [phone]
Wichtige Telefonnummern
B+S Card Service
Kundenservice
[phone]
Ihre Terminal ID
Bitte immer angeben
Subject to technical changes
© All texts and images copyright B+S Card Service GmbH
No part of this document may be reproduced without the express written approval of B+S Card Service GmbH.
B+S Card Service GmbH
Lyoner Strasse 9
60528 Frankfurt am Main
Germany
[e-mail]
www.bs-card-service.com
12
B+S Card Service · BSTZ1130 · Version 5.0 · Phase F · 06/2015
Questions
Help Authorisation services
Important telephone numbers
B+S Card Service
Customer service
Your terminal ID
Always quote this number
B+S Card Service [phone]
0800 068 5949
[phone]