Gilbarco FlexPay IV CRIND Installation and operation manual

MDE-5221J
October 2019
FlexPay™ IV CRIND® Start-up Manual

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MDE-5221J
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Table of Contents
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Intended Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
S E C T I O N 2 - I M P O R T A N T S A F E T Y I N F O R M A T I O N PAGES 3-4
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
S E C T I O N 3 - F L E X PAY I V S TA R T- U P PAGES 5-24
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
FlexPay IV Start-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuring CRIND (Side A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Secure Menu Configuration (CRIND Time, IP Addresses, and Activation) . . . . . . . . . . . . . . . . . . . . 11
Jumper Settings for DCM2.1/DCM2.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring CRIND IP Addresses for Units with SSoM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring CRIND IP Addresses for Units without SSoM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configuring CRIND (Side B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring Applause Media System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Completing Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
SECTION 4 - REFERENCE INFORMATION PAGES 17-18
SECTION 4 - REFERENCE INFORMATION PAGES 25-26
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Abbreviations and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SECTION 5 - APPENDIX PAGES 27-60
System Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Service Menu Start-Up Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
System Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Retrieve System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Device Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Application Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Selfcheck Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Cloud. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Secure Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Performing Maintenance Operations in Secure Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
S E C T I O N 1 - I N T R O D U C T I O N PAGES 1-2

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MDE-5221J
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1
SECTION 1 - INTRODUCTION
1
MDE-5221J
Purpose
This manual provides start-up instructions for FlexPay™ IV CRIND®. The FlexPay IV CRIND provides an
outdoor terminal platform that is EMV®-certified and Payment Card Industry PIN Entry Device 
(PCI-PED) certified.
For units with the Omnia board, use MDE-5369 FlexPay IV (with Omnia) Programming and Service Manual
for start-up instructions. For SmartCRIND units, use MDE-5366F SmartCRIND™ Installation and Startup
Manual for SmartCRIND for FlexPay IV CRIND (M7).
Intended Users
This manual is intended for Gilbarco®-trained and certified Authorized Service Contractors (ASCs).

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SECTION 1 - INTRODUCTION
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SECTION 2 - IMPORTANT SAFETY INFORMATION
2
Notes: 1) Save this Important Safety Information section in a readily
accessible location.
2) Although DEF is non-flammable, Diesel is flammable.
Therefore, for DEF cabinets that are attached to Diesel
dispensers, follow all the notes in this section that pertain
to flammable fuels.
This section introduces the hazards and safety precautions
associated with installing, inspecting, maintaining, or servicing this
product. Before performing any task on this product, read this safety
information and the applicable sections in this manual, where
additional hazards and safety precautions for your task will be found.
Fire, explosion, electrical shock, or pressure release could occur and
cause death or serious injury, if these safe service procedures are not
followed.
Preliminary Precautions
You are working in a potentially dangerous environment of flammable
fuels, vapors, and high voltage or pressures. Only trained or
authorized individuals knowledgeable in the related procedures
should install, inspect, maintain, or service this equipment.
Emergency Total Electrical Shut-Off
The first and most important information you must know is how to stop
all fuel flow to the pump/dispenser and island. Locate the switch or
circuit breakers that shut off all power to all fueling equipment,
dispensing devices, and Submerged Turbine Pumps (STPs).
Total Electrical Shut-Off Before Access
Any procedure that requires access to electrical components or the
electronics of the dispenser requires total electrical shut off of that
unit. Understand the function and location of this switch or circuit
breaker before inspecting, installing, maintaining, or servicing
Gilbarco equipment.
Evacuating, Barricading, and Shutting Off
Any procedure that requires access to the pump/dispenser or STPs
requires the following actions:
• An evacuation of all unauthorized persons and vehicles from the
work area
• Use of safety tape, cones, or barricades at the affected unit(s)
• A total electrical shut-off of the affected unit(s)
Read the Manual
Read, understand, and follow this manual and any other labels or
related materials supplied with this equipment. If you do not
understand a procedure, call the Gilbarco Technical Assistance
Center (TAC) at 1-800-743-7501. It is imperative to your safety and
the safety of others to understand the procedures before beginning
work.
Follow the Regulations
Applicable information is available in National Fire Protection
Association (NFPA) 30A; Code for Motor Fuel Dispensing Facilities
and Repair Garages, NFPA 70; National Electrical Code (NEC),
Occupational Safety and Health Administration (OSHA) regulations
and federal, state, and local codes. All these regulations must be
followed. Failure to install, inspect, maintain, or service this equipment
in accordance with these codes, regulations, and standards may lead
to legal citations with penalties or affect the safe use and operation of
the equipment.
Replacement Parts
Use only genuine Gilbarco replacement parts and retrofit kits on your
pump/dispenser. Using parts other than genuine Gilbarco
replacement parts could create a safety hazard and violate local
regulations.
Federal Communications Commission (FCC) Warning
This equipment has been tested and found to comply with the
limits for a Class A digital device pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own
expense. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate this
equipment.
Safety Symbols and Warning Words
This section provides important information about warning symbols
and boxes.
Alert Symbol
This safety alert symbol is used in this manual and on
warning labels to alert you to a precaution which must be followed to
prevent potential personal safety hazards. Obey safety directives that
follow this symbol to avoid possible injury or death.
Signal Words
These signal words used in this manual and on warning labels tell you
the seriousness of particular safety hazards. The precautions below
must be followed to prevent death, injury, or damage to the
equipment:
DANGER: Alerts you to a hazard or unsafe practice which will
result in death or serious injury.
WARNING: Alerts you to a hazard or unsafe practice that
could result in death or serious injury.
CAUTION with Alert symbol: Designates a hazard or unsafe
practice which may result in minor injury.
CAUTION without Alert symbol: Designates a hazard or
unsafe practice which may result in property or equipment
damage.
Working With Fuels and Electrical Energy
Prevent Explosions and Fires
Fuels and their vapors will explode or burn, if ignited. Spilled or
leaking fuels cause vapors. Even filling customer tanks will cause
potentially dangerous vapors in the vicinity of the dispenser or island.
DEF is non-flammable. Therefore, explosion and fire safety warnings
do not apply to DEF lines.
The EMERGENCY STOP, ALL STOP, and PUMP
STOP buttons at the cashier’s station WILL NOT
shut off electrical power to the pump/dispenser. This
means that even if you activate these stops, fuel
may continue to flow uncontrolled.
You must use the TOTAL ELECTRICAL SHUT-OFF
in the case of an emergency and not the console’s
ALL STOP and PUMP STOP or similar keys.
!
WARNING
!
Important Safety Information
!
!
!

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SECTION 2 - IMPORTANT SAFETY INFORMATION
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No Open Fire
Open flames from matches, lighters, welding torches, or
other sources can ignite fuels and their vapors.
No Sparks - No Smoking
Sparks from starting vehicles, starting, or using power tools, burning
cigarettes, cigars, or pipes can also ignite fuels and their vapors.
Static electricity, including an electrostatic charge on your body, can
cause a spark sufficient to ignite fuel vapors. Every time you get out
of a vehicle, touch the metal of your vehicle, to discharge any
electrostatic charge before you approach the dispenser island.
Working Alone
It is highly recommended that someone who is capable of rendering
first aid be present during servicing. Familiarize yourself with
Cardiopulmonary Resuscitation (CPR) methods, if you work with or
around high voltages. This information is available from the
American Red Cross. Always advise the station personnel about
where you will be working, and caution them not to activate power
while you are working on the equipment. Use the OSHA Lockout/
Tagout procedures. If you are not familiar with this requirement,
refer to this information in the service manual and OSHA
documentation.
Working With Electricity Safely
Ensure that you use safe and established practices in working with
electrical devices. Poorly wired devices may cause a fire, explosion,
or electrical shock. Ensure that grounding connections are properly
made. Take care that sealing devices and compounds are in place.
Ensure that you do not pinch wires when replacing covers. Follow
OSHA Lockout/Tagout requirements. Station employees and
service contractors need to understand and comply with this
program completely to ensure safety while the equipment is down.
Hazardous Materials
Some materials present inside electronic enclosures may present a
health hazard if not handled correctly. Ensure that you clean hands
after handling equipment. Do not place any equipment in the mouth.
In an Emergency
Inform Emergency Personnel
Compile the following information and inform emergency personnel:
• Location of accident (for example, address, front/back of
building, and so on)
• Nature of accident (for example, possible heart attack, run over
by car, burns, and so on)
• Age of victim (for example, baby, teenager, middle-age, elderly)
• Whether or not victim has received first aid (for example,
stopped bleeding by pressure, and so on)
• Whether or not a victim has vomited (for example, if swallowed
or inhaled something, and so on)
IMPORTANT: Oxygen may be needed at scene if gasoline has
been ingested or inhaled. Seek medical advice immediately.
Lockout/Tagout
Lockout/Tagout covers servicing and maintenance of machines and
equipment in which the unexpected energization or 
start-up of the machine(s) or equipment or release of stored energy
could cause injury to employees or personnel. 
Lockout/Tagout applies to all mechanical, hydraulic, chemical, or
other energy, but does not cover electrical hazards. 
Subpart S of 29 CFR Part 1910 - Electrical Hazards, 29 CFR Part
1910.333 contains specific Lockout/Tagout provision for electrical
hazards.
The pump/dispenser contains a chemical known to the
State of California to cause cancer.
WARNING
!
The pump/dispenser contains a chemical known to the
State of California to cause birth defects or other
reproductive harm.
WARNING
!
Gilbarco Veeder-Root encourages the recycling of
our products. Some products contain electronics,
batteries, or other materials that may require special
management practices depending on your location.
Please refer to your local, state, or country
regulations for these requirements.
Gasoline/DEF ingested may cause
unconsciousness and burns to internal organs.
Do not induce vomiting. Keep airway open.
Oxygen may be needed at scene. Seek medical
advice immediately.
!
DEF generates ammonia gas at higher temperatures.
When opening enclosed panels, allow the unit to air out to
avoid breathing vapors. If respiratory difficulties develop,
move victim away from source of exposure and into fresh
air. If symptoms persist, seek medical attention.
WARNING
!
WARNING
Gasoline inhaled may cause unconsciousness
and burns to lips, mouth, and lungs. Keep airway
open. Seek medical advice immediately.
WARNING
!
Gasoline/DEF spilled in eyes may cause burns to
eye tissue. Irrigate eyes with water for
approximately 15 minutes. Seek medical advice
immediately.
WARNING
!
Gasoline/DEF spilled on skin may cause burns.
Wash area thoroughly with clear water.
Seek medical advice immediately.
WARNING
!
DEF is mildly corrosive. Avoid contact with eyes, skin, and
clothing. Ensure that eyewash stations and safety
showers are close to the work location. Seek medical
advice/recommended treatment if DEF spills into eyes.
WARNING
!

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SECTION 3 - FLEXPAY IV START-UP
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Prerequisites
Before you proceed with the FlexPay IV startup:
1 Ensure that Windows® 7, Windows 8, or Windows 10 Operating Systems (OSs) are installed in the unit
to run the FlexPay IV Maintenance Tool.
2 If using a Passport™ Point of Sale (POS), ensure that you have a minimum software version of V10
Service Pack P or later to support FlexPay IV CRIND.
3 Ensure that you establish the Internet Protocol (IP) scheme for the entire site before startup.
• For information on CRIND IP scheme for units with Secure Systems on Module (SSoM), refer to
“CRIND IP Scheme for Units with SSoM” on page 16.
• For information on CRIND IP scheme for units without SSoM, refer to “CRIND IP Scheme for Units
without SSoM” on page 18.
• For information on units having Applause™ Media System, refer to “Completing Start-up” on
page 24.
4
Applies to kits only: Both the Universal Payment Module (UPMs) by default
have the same IP address. Unplug the UPM and the card reader Ethernet®
connection on side B before power up to prevent an IP conflict. For factory-built
units, the default IP addresses have already been set.
The CRIND IP scheme will match the default IP addresses for each
dispenser on the forecourt.
IMPORTANT INFORMATION
Version 42.06.11 or later allows the use of the Gilbarco Diagnostic Card to enter CRIND programming
(Maintenance Menu).

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SECTION 3 - FLEXPAY IV START-UP
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FlexPay IV Start-up
During any power cycle, ensure that you leave the power off for at least five
seconds before reapplying power. This gives all the devices time to fully shut
down.
IMPORTANT INFORMATION
Note: For kits, ensure that the side B UX300 and UPM Ethernet cable is disconnected.
1 Isolate the two-wire connection from POS and any Ethernet/network connections.
2 When ready, turn on power to the dispenser.
3 Ensure that the printer paper is loaded into the CRIND Universal Serial Bus (USB) printer.
4 Once the Gilbarco Veeder-Root® white screen is displayed, press 1 to enter setup (displayed in left
bottom portion of CRIND screen). After the blue System Online screen, when CRIND BIOS is running,
swipe the Gilbarco Diagnostic Card to enter CRIND programming.
Note: Version 42.06.11 or later allows the use of the Gilbarco Diagnostic Card to enter CRIND
programming (Maintenance Menu).
Figure 1: Software and Hardware Versions
Note: This is an example only; software version numbers will vary.
Software Version 42.06.XX
Software Version 42.11.XX/52.10.06 or Higher (PCI 5)
(i)
(ii)

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5 On the Maintenance Menu screen, the “Please enter password” message is displayed. Enter the last
six digits of the Product Part Number (PPN), for example, 028178 (printed on the UPM label).
Notes: 1) The PPN is displayed for about 10 seconds during the boot up process.
2) Main menu timeout is 10 minutes of inactivity. (An unused menu number can be pressed on
the keypad to reset the timer.)
Figure 2: Entering Password
(i)
Maintenance Menu
(ii)
Note: The PPN/Serial # can be found on
the label of the UPM.
Note: When starting up the system, there is a software version control in the UX300 card reader. If the
software version is not up-to-date, it will be updated during the boot up process when the card
reader IP address has been assigned (update can take up to 10 minutes). A yellow pop-up window
will be displayed (see Figure 3).
Figure 3: Secure Device Update in Progress

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SECTION 3 - FLEXPAY IV START-UP
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Configuring CRIND (Side A)
Note: Side A is where the calibration switch is located.
Note: The following steps are in an order as applicable for Software Version 42.06.XX. Information about
options for different versions of software is indicated in the following table:
Software Version Refer to the following instructions
42.06.XX (PCI 4) “Device Selection” on page 34.
42.11.XX (PCI 4) “Device Selection” on page 34.
52.10.XX (PCI 5) “Device Selection” on page 34.
To configure the CRIND, proceed as follows:
1 On the Device Selection screen, select <1> Contact Card Reader.
Note: When configuring devices or adding CRIND option kits (for example, adding contactless kits), run
a test in a Selfcheck menu, make sure the device is turned ON in the POS, and verify any network
configuration changes.
2 Press <2> UX300 Reboot. The options available are: scheduled/default. Scheduled means that the
Daily Check (DC) is performed at the local time set in steps 3 and 4. Default means that the DC is
performed by the unit 24 hours after the latest DC.
3 Press <3> UX300 Reboot Hour. The option available is: 00 to 23. This configuration option sets the hour
in local time when the DC will be performed on the UX300.
Note: Option 24 is not available.
4 Press <4> UX300 Reboot Min. The options available are: 00 - 15 - 30 - 45. This configuration option sets
the minutes of the hour in local time when the DC will be performed on the UX300.
5 Press <5> PRINTER PORT. The options available are: NONE/USB. This configuration option sets the
printer configuration. If no printer is available, the configuration must be set to NONE.
6 Press <6> BARCODE. The options available are: NONE/GVR-SCANNER. This configuration option sets
the 2D barcode scanner. The configuration must be set as GVR-SCANNER if a 2D scanner is present.
Note: M7 does not have a 1D scanner option.
7 Press <7> Bank Note Acceptor (BNA) DEVICE. The options available are: NONE/YES. This configuration
option sets the BNA. The configuration must be set as YES if a JCM or SODECO MEI is present.
8 Press OK to move to the next page.
(For kits only) - Ensure that the side B card reader and UPM Ethernet cable are
disconnected before configuring the CRIND. Factory-built dispensers have a
default IP set and do not require disconnecting the side B card reader and UPM
cables.
IMPORTANT INFORMATION

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Note: To return to the previous menu, press Cancel.
9 Press <1> Transmitter/Receiver in Dispenser (TRIND®) READER. The options available are: NONE/YES.
This configuration option is about the TRIND reader [specific for North America (NA) customization].
The configuration must be set as YES, 
if present.
Note: To return to the previous menu, press Cancel.
10 On the System Menu screen, select <3> APP CONFIG.
Note: For units in Canada with Software Version 42.06.14 or higher installed, the App Config menu is
present but functions are not available.
11 On the App Config screen, select <1> CRINDBIOS.
12 Press <1> CRIND.
13 In the CRIND menu, set CRIND MODE, CRIND ID (any numeric value entry requires pressing 
OK/Enter to accept the value), and set E700 Compatibility to ENABLE, leaving BAUD RATE at 4800 and
set Display Security check to ENABLE.
Note: If set to the incorrect BAUD RATE, POS communications will fail.
14 Follow instructions at the bottom of the screen, and then press CANCEL to exit.
• By default, Predictor is set to ENABLE. Change the setting to DISABLE.
• Leave personality screen set to default.
15 Select <3> DIAGNOSTICS.
16 In DIAGNOSTICS, leave LOG LEVEL to default setting “INFO”.
17 Leave TWO-WIRE DEBUG to default setting “Disable”.
18 Set PURGE to ENABLE (this purge will prepare for a clean POS download).
Note: Leave Factory Reset as disabled. If the screen displayed does not match the display size, then set
Factory Reset as Enable; You can re-program the CRIND BIOS settings after next restart.
19 Press CANCEL one time to go back to the CRIND BIOS screen.
20 Select <4> PUMP, <1> PUMP ID. Entering the pump ID prevents the card reader security screen 
from being displayed during fueling.
Note: The pump ID and CRIND ID do not always match.

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If the Coordinated Universal Time (UTC) local Date and Time is set in the secure menu, then skip the next
step and proceed to step 22. Timezone setting must be set to default Etc/UTC.
21 Set up the time zone using the keypad function; it is recommended to select the time zone value
based on the installation location. If a time zone is not set, the default setting is UTC.
Figure 4: Timezone Menu
22 Press CANCEL several times until the unit goes through a complete warm-start.
Note: If no configuration changes stop at System Menu screen, then proceed with “Secure Menu
Configuration (CRIND Time, IP Addresses, and Activation)” on page 11.
23 Press 1 on the white Gilbarco screen to enter setup again once the unit reboots. Proceed to “Secure
Menu Configuration (CRIND Time, IP Addresses, and Activation)” on page 11.

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Secure Menu Configuration (CRIND Time, IP Addresses,
and Activation)
Notes: 1) Unit will be shipped from the factory with UPM and card reader deactivated. It is important to
follow the procedure for best results.
2) Secure Menu timeout is 60 seconds in case of inactivity. Pressing a number that is not on the
Secure Menu (for example 9) will reset the timer back to 60 seconds.
3) For information on IP scheme, refer to the following:
• “CRIND IP Scheme for Units with SSoM” on page 16 for units with SSoM
• “CRIND IP Scheme for Units without SSoM” on page 18 units without SSoM
• “Configuring Applause Media System” on page 21 for units with Applause Media System
To configure the Secure Menu, proceed as follows:
1 Press <1> to enter setup (if not in the System Menu); the System Menu is displayed.
2 From the System Menu, select <8> SECURE MENU.
Notes: 1) The screen border color is orange in secure screens.
2) From the Secure Menu, set the CRIND Time and Date, IP addresses, and System Activation.
Figure 5: Secure Menu Login

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SECTION 3 - FLEXPAY IV START-UP
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3
Write down the verification code number on the worksheet provided in the
manual (refer to “Completing Start-up” on page 24). It can be reused before
system activation (usable for 10 secure screen entries within a 12-hour period).
Once the activation is compete, any entry into a secure screen will require a
new verification code from Gilbarco.
IMPORTANT INFORMATION
Call Gilbarco Support Center at 1-800-800-7498 (or use the Gilbarco Online Activation Tool) and obtain
a verification code. Provide Gilbarco with a challenge number and the check digit after verifying that
the check digit matches with the one on the screen. Provide the eight-digit PPN. Gilbarco will provide a
verification code.
Note: Place the worksheet in an accessible location for a future visit.
4 To set the time manually, press 1. To set the time and date from the NTP Server (if instructed by the
customer), select enabled and enter the IP address of the NTP server.
Figure 6: Date and Time Menu
Software Version 42.06.XX/52.10.06 or Higher (PCI 5)
Note: Pressing Enter will tab to the next field.
5 Pess OK to save changes.
6 Select <3> to perform System Activation. Follow instructions on the CRIND screen to perform the
activation. You will see three modules on the CRIND screen.
Note: To perform a system activation, the UPM and card reader should have a paired IP address. The
card reader will have an IP + 1 of the UPM.
The following are typical results before activation (displayed on the screen):
• Display Module: Enabled
• UPM Security Module: Disabled
• Reader Security Module: Disabled

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7 Select <1> UNIT ACTIVATION (in a few seconds, the unit displays the message, “All dismounting sensors
enabled - unit activated”. The following are typical results after successful activation (displayed on the
screen):
• Display Module: Enabled
• UPM Security Module: Enabled
• Reader Security Module: Enabled
After you have a successful activation, a new verification code is required from Gilbarco to enter the
Secure Menu again.
In case the following error messages are displayed, refer to the action/explanation provided against
them for troubleshooting.
8 Once the unit is successfully activated, proceed to configuring IP addresses for the peripherals of the
unit:
• To configure IP addresses for units with SSoM, refer to “Configuring CRIND IP Addresses for Units
with SSoM” on page 16.
• To configure IP addresses for units without SSoM, refer to “Configuring CRIND IP Addresses for Units
without SSoM” on page 18.
• Refer to “Configuring Applause Media System” on page 21 for units with Applause Media System.
Symptom Action/Explanation
Reader Security Module shows “ERROR” This does not necessarily mean the card reader is defective. It can take up to 2-3
minutes for the card reader and the UPM to sync after the card reader IP is set. The
main thing to look for is the pop-up screen that says “All dismounting sensors
enabled-unit activated”.
“Disabled” status is displayed on any of the
three modules
Troubleshoot and restart the activation process. Look for dismount switch problem on
the UPM or card reader, or look for a display cable problem if 
Display Module = disabled.
Error message is displayed in any one of
the three modules
Refer to MDE-5223 FlexPay IV CRIND Service/Troubleshooting Guide.

MDE-5221J
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Jumper Settings for DCM2.1/DCM2.2
The following table describes jumper settings for Dispenser Communication Module (DCM)2.1/DCM2.2:
Jumper ON OFF Function
J3 XHigh-speed connection active. P304 A/B disabled.
XHigh-speed connection inactive. P304A and P304B connects to Category 5 (CAT5)
running through the conduit for high speed connection (if used).
J4 XUnit is connected to a Passport POS Major Oil Company (MOC)
X Unit is connected to a third party POS (Generic)
J5 XVLAN is enabled (DCM2.2 only)
XVLAN is disabled (DCM2.2 only)
J6 BInstall the Jumper on the B position for the 45 mA Current loop (DCM2.2 only)
Figure 7: M15399A001 DCM2.1
J3 and J4

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SECTION 3 - FLEXPAY IV START-UP
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MDE-5221J
Figure 8: M15737A001 DCM2.2 Assembly
J6-B: 45mA
Current
J12: SmartCRIND
J4: Generic and MOC
Mode Selection
J3: High Speed HomePlug J5: VLAN

MDE-5221J
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Configuring CRIND IP Addresses for Units with SSoM
To configure CRIND IP addresses for units with SSoM, proceed as follows:
1 Press <2> to go to the Network Menu. Press <1> to set CRIND IP addresses according to the following
IP scheme.
Notes: 1) Pressing Enter moves the cursor to the next field.
2) IP scheme may vary depending on the customer’s IP scheme requirements.
3) The Gilbarco Systems on Module (GSoM) IP Addresses can only be configured from Side A 
(see Figure 28 on page 55).
CRIND IP Scheme for Units with SSoM
Internal IP Scheme for Units with SSoM
The following “Internal” CRIND IP scheme must be set for units equipped with DCM2.1 or later.
Unit IP Address
UPM Side A 172.16.100.1
CR Side A 172.16.100.2
UPM Side B 172.16.100.3
CR Side B 172.16.100.4
GSoM Side A 172.16.100.5
GSoM Side B 172.16.100.6
Applause Site Server IP 10.5.55.66
Notes: 1) These IP Addresses are subject to change based on the direction of the site’s IT personnel.
2) The SSoMs communicate to the backroom hardware via two external IPs (one IP per side).
These IPs will match the backroom network IP scheme, i.e. 10.5.55.XX. The SSoMs IP addresses
will be configured from the SSoM application. For more details, see MDE-5314 Remote
Management Installation, Start-up and Service Manual.
Internal IP Scheme FlexPay II/FlexPay IV
Fueling
Position Side
CRIND IP
Address Default Gateway
1/2 A 172.16.100.1 172.16.100.254
B 172.16.100.3 172.16.100.254
3/4 A 172.16.100.1 172.16.100.254
B 172.16.100.3 172.16.100.254
5/6 A 172.16.100.1 172.16.100.254
B 172.16.100.3 172.16.100.254
7/8 A 172.16.100.1 172.16.100.254
B 172.16.100.3 172.16.100.254
9/10 A 172.16.100.1 172.16.100.254
B 172.16.100.3 172.16.100.254
11/12 A 172.16.100.1 172.16.100.254
B 172.16.100.3 172.16.100.254
Etc. Etc. Etc.
Note: The table shows IP addresses that are used for
FlexPay II and FlexPay IV.