BT HALO User manual

BT HALO
®
USER GUIDE
You need a Caller Display service from your network provider to use Call Blocking and other Caller Display
enabled features. Charges may apply.

Pull out and keep
To switch BT Call Blocking on/o
When BT Call Blocking is set to On, it is On for whichever mode you’re using
(e.g. Announce mode). If you turn Call Blocking O, all calls will be allowed
through, even if they are already on your blocked list.
1. In idle mode, press .
2. On/O is displayed. Press OK and then scroll and select either On or O and
press OK.
BT Call Blocking
To switch BT Call Blocking on/o
When BT Call Blocking is set to On, it is On for whichever mode you’re using
(e.g. Announce mode). If you turn Call Blocking O, all calls will be allowed
through, even if they are already on your blocked list.
1. In idle mode, press .
2. On/O is displayed. Press OK and then scroll and select either On or O and
press OK.

3
The phone that keeps you connected.
It’s a useful bit of kit that lets you take
your mobile calls through your home
phone using Bluetooth. It blocks
nuisance calls too.
The phone’s set-up wizard will help you
get started. Read this guide for more on
using your phone. Or for more help,
go to bt.com/producthelp or get in
touch with us on 0800 145 6789*.
Welcome to your new BT Halo®
* Calls made from within the UK mainland network
are free. Mobile and international call costs may vary.

4Quick set-up
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 16 hours before use.
2
Activate batteries
and charge
1. Pull plastic tab away from
bottom of handset.
2. BT logo will appear on screen
then the set-up wizard screen.
Plug in
1. Plug mains power adaptor
into base.
2. Plug other end into wall socket
and switch on.
3. Phone line cord is already tted
but do not plug other end into
wall socket yet.
1
Set up
OK
Please set the
time and date
to start using
your telephone

Quick set-up 5
3Connect phone
line cord
1. Plug phone line cord into
phone socket.
4Follow set-up wizard
1. The set-up wizard will show
you how to set the time and
date, record your outgoing
message, add some contacts
and pair your mobile with your
BT Halo®using Bluetooth.
Set up
OK
Please set the
time and date
to start using
your telephone

6Getting to know your phone
The handset buttons
Up/Down
scroll up or down through
menu options.
in idle, Up adjusts ringer volume
and Down enters Calls list
Right Option button
use to select option on the
screen above.
Recall
can be used with some
calling features.
Scroll right
OK
access the main menu when the
phone is idle.
If there are event reminders on
the home screen, pressing OK will
open the selected event.
Red button
end calls.
exit from menu back to
home screen.
can be used to power on/o
when held for 3 seconds.
hold down to lock the phone.
Block button
gives you access to your call
blocking features. See page 10.
Left Option button
use to select option on the
screen above.
Contacts
gives you access to
saved numbers.
Scroll left
Green button
make and answer calls.
press again during a call
for handsfree.
hold down to turn the handset
ringer on or o.

Getting to know your phone 7
Answer Phone View messages Messages
Outgoing msg Ans. & record
Answer only
Record memo
Answer mode Answer on/o
Answer mode
Settings Text alert
Ans. & record
Answer only
Call screening
Auto on/of
Remote access
Call control
Calls List
BT Call Blocking
Do Not Disturb
Outgoing calls
VIP list
Change PIN
Save number
Allow number
Block number
Delete call
Send text
Delete all
Blocking settings
Announce msg
Block numbers
Allow numbers
On/O
VIP calls
Mobile calls
International
Premium rate
All dialled calls
Add VIPs
Remove VIPs
VIP ringtone
Clock/Alarm Alarm Alarm
Time
AM/PM
Melody
Time and date Time
AM/PM
Date
Time format 12 Hours or 24 Hours
Text Messages Write message
Inbox
Drafts
Sent folder
Templates
Settings
Speed Dial List 1. 1571 2-9 Empty
Calling Features Call Diversion
Cancel Ringback
Call Waiting
Bluetooth Paired Devices Rename Devices
Ringtone
Delete device
Pair new device
Bluetooth name
Bluetooth PIN
Settings Sounds Ringing
Alert tones
Handset tones
Display Colour theme
Wallpaper
Contrast
Screen saver
Handset name
Call settings Auto answer
Auto end call
Auto join calls
First ring
Base settings Ringing
PBX Code
S/ware version
Registration Register
De-register
Change Sys. PIN
Reset H/set settings
Base settings
Clear user data
Contacts menu
Accessed by pressing the
button, then press
the Left option button
for the sub menu options
Add contact
Edit contact
Delete
Memory status
Calls list menu
Accessed by pressing the Right option
button or pressing Down on the
button on the idle screen
* This option is only oered if the caller
left a message on the answer machine.
Play message*
Save number
Allow number
Block number
Delete call
Send text
Delete all
Menu map
(This is only available if a message has been left)

8 Getting to know your phone
Syncing your mobile to your BT Halo®using Bluetooth
Using Bluetooth, you can sync all your contacts between your mobile and
BT Halo®, and make and take your mobile calls. When following the set-up wizard,
you can only pair one mobile, but you can pair another later. You’ll need the
mobile handy when you’re going through the steps.
Pair your phones using the BT Halo®set-up wizard
1. On your mobile phone, go to the Bluetooth Settings menu. Wait for the list of
available devices to load, then tap BT Halo to pair.
2. Select your BT Halo®phone name from the list of available devices on your mobile.
Then type 0000 and press the relevant button on your mobile to start pairing.
3. A message will show on your BT Halo’s screen to let you know when it’s done. If
you want to you can change the display name for your mobile. This can be up to 10
characters long. Then press Save.
4. You’ll be asked if you want to import your contacts from your mobile. Press Yes
and the import will start. Press Stop at any time if you change your mind.
5. When it’s nished, you’ll get a message on your screen letting you know how
many contacts have been imported. Only contacts with telephone numbers will
be imported.
If you chose not to use the set-up wizard to add a mobile, follow the
instructions below:
1. When you’re on the home screen of your phone, press Menu.
2. Use to scroll through to Bluetooth on the main menu and press OK.
3. Use to get to Pair new device and press Select.
4. Then follow steps 2 to 5 above to nish o.

9Getting to know your phone
Base at a glance
USB charging port 1 and 2
You can use these ports
to attach your charging
cables for any devices
e.g. your smartphone.
Output per port: 1A
Play button
The Play button will
ash when there is a
message waiting, use
this button to play or
pause your messages.
Delete button
Deletes messages if you
press it when listening
to them.
Find button
Use to nd (page)
a handset(s)
Handset stand

10 Getting to know your phone
The Block button
The block button can be used in three ways to block nuisance calls to
your phone.
• Incoming call – when you get a call, it’ll show on the display screen.
Pick up the handset to hear the caller’s announcement. If you don’t want to
take the call, press . The caller will be advised that their call is not accepted and
the call will be disconnected.
• During a call – if you’ve already answered an unwanted call, press .
If the number is displayed, you’ll be asked if you want to block it from
calling again. Pressing Yes will end the call and add the number to the Blocked list.
Press No to go back to your caller.
• In idle mode – use to get to the Call Control menu.
Please note: The Block button cannot be used to block incoming calls from saved
contacts or speed dial numbers.

11Using your phone
Making calls
To make a call, press , and then dial the number when you hear the tone. Or, you
can enter the number you want to dial and then press . If you’ve pre-dialled the
number or dialled from the phonebook, your BT Halo®will ask which device you want
to use to make the call. Choose it and your call will begin from the device you selected.
When you get incoming calls, the line it’s coming in to will show on the digital display
screen. To pick it up, press .
Make an internal call between handsets (if you have more than one handset)
1. From the idle screen, press to open your contact list.
2. Press up to scroll through and display the handset you want to call, press .
3. The receiving handset will ring and your handset name will be displayed on the screen.
To answer, they need to press . The call will be presented for 30 seconds.
4. Press to end the call.
End a call
1. Press . Or, press to end the call and add the caller to the Blocked list.
Please note: Incoming calls from saved contacts or speed dial entries cannot be blocked.
Make a handsfree call
1. Enter the number then press twice. is displayed. You hear your call over the
handset loudspeaker.
2. Press to switch the call between the earpiece and the loudspeaker.
3. Press to end the call.
Mute
1. During a call, select Mute by pressing the Right option button. The display shows
Call muted and your caller can’t hear you.
2. Select Unmute to return to your caller.

Using your phone12
BT Call Blocking
BT Call Blocking lets you block nuisance calls by the press of a button. You’ll need
to subscribe to Caller Display from your network provider (charges may apply).
When someone calls your BT Halo®they will hear a message that asks them
to say their name and then press #. The phone will then ring through to you
and announce the caller. You then need to follow the instructions in the
announcement.
Your BT Halo®has four Blocking modes to help you manage incoming calls:
• Announce – asks any callers not in your contacts, Allowed or VIP lists to
say their name. Callers from your Blocked list won’t get through.
• International – international callers will need to say their name.
All other calls will get through.
• Ans. phone – any callers on your Blocked list or not in your contacts,
Allowed or VIP lists are sent to the answer phone.
• Custom – lets you choose your own Blocking settings.
To switch BT Call Blocking o or to one of the above:
1. Press when you’re on the home screen.
2. Follow any instructions on the screen asking you to set or conrm your PIN.
3. When you see BT Call Blocking, press OK.
4. Use up and down on the button to scroll through to the BT Call Blocking mode
you want to choose. When you’ve found it, press Save.

Using your phone 13
How do I accept, block or send a call to the answer phone?
When a call comes through and is announced:
• Press – Accept the call from this number once
• Press – Always accept calls from this number
• Press or –Block all calls from this number
• Press –Send the call to answer machine
• or if you don’t want to take the call, press the red button.
Switching it on and o
When BT Call Blocking is switched on, it’s on for whichever mode you’ve chosen.
When it’s o, all calls will get through.
To switch o BT Call Blocking:
1. Press when you’re on the home screen.
2. BT Call Blocking is PIN protected, so it’ll ask you to set or conrm your PIN.
When you’ve done that, press OK.
3. You’ll see BT Call Blocking. Press Select or OK.
4. When Blocking settings is highlighted, press Select or OK again.
5. Use to scroll between on and o. Choose the option you want and press Save.

Using your phone14
My Blocked and Allowed lists
Your Blocked and Allowed lists are the numbers that BT Call Blocking should
either block or always let through. Your BT Halo®phone’s saved contacts are
automatically allowed. You can add numbers to a list as they come through or by
using the Call Control menu. To do that:
1. When you’re on the home screen, press .
2. Go through the steps shown on the display to set or conrm your PIN and press OK.
3. You’ll see BT Call Blocking. Press OK again.
4. Use to nd either Block numbers to add a number to the Blocked list or Allow
numbers for the Allowed list and press OK.
5. When Add number is displayed, press OK.
6. Then type the full number you want to Block or Allow and hit Save.
You can delete the lists by following steps 1 to 4 above and then choosing Delete
all. But if you do, any calls you previously blocked or allowed will have to go back
through BT Call Blocking.
Outgoing call control
You can block outgoing calls by type. To do that:
1. When you’re on the home screen, press .
2. You’ll be asked for your access PIN. Type it in and then press OK.
3. Use to get to Outgoing calls and press OK.
4. You can then change the outgoing call control for all Mobile calls, International,
Premium rate or All dialled calls. When you’re done, press Save.
Please note: If a barred number is dialled, you can enter the access PIN to make
that call.

Using your phone 15
Do Not Disturb
When Do Not Disturb is switched on, your calls will get through and show on the
screen but your handset won’t ring and the handset display won’t light up. Here’s
how to switch it on:
1. When you’re on the home screen, press .
2. Type in your access PIN and then press OK.
3. Use to scroll through to Do Not Disturb and press Select.
4. Use to choose whether you want it on, o or timed. If you choose timed,
you’ll be asked to set the time.
5. Choose whether you want calls from VIP numbers (see below) to be allowed or
barred and then press Save.
The VIP list (allows certain calls through on Do Not Disturb)
You can give your contacts VIP status. That means when Do Not Disturb is switched
on, your phone will ring as normal when they call. It’ll only work if you’ve got the
VIP list set to Allowed. If you’ve got it set to Barred, their calls will ring silently.
1. To give VIP status to a contact, press when your phone is on the home screen.
2. Type in your PIN and press OK. Then use the to nd the VIP list and press OK.
3. Follow the instructions on the screen by pressing Info and then Yes. Your contact
list will show.
4. Find the contact you want and press OK. If you want to add more than one, repeat
the steps above to nd the contacts.
5. Press Options and then Add selected. Press Select and all the contacts you’ve
picked will be added to the VIP list.

16 Common questions
How do I charge my phone?
To charge your BT Halo®, place it on the base. You can place your phone into the
base facing either way, so you can see the digital display or so it’s facing the base.
How do I add a contact?
1. When you’re on the home screen, press .
2. Select Options and then Add contact.
3. Type your contact’s name and press down on the button.
4. Then add their home and mobile number and press Save.
How many contacts can I save?
Your phone has 3 phonebooks and you can save 1000 contact numbers
in each book.
How do I change my access PIN?
1. When you’re on the home screen, press .
2. Type in your current PIN and press the Left option button .
3. Then use the to scroll to Change PIN on the menu and press OK.
4. A message will pop up on the screen. Read it and then press OK again.
5. Type in your old PIN and press OK. Enter your new 4-digit PIN and press the Left
option button . It’ll ask you to type it in again. When you’ve done that, press
OK again and your PIN will be saved.

Common questions 17
How do I play my answer phone messages?
You can either press the on the base or use the handset:
1. If you’ve got a message, open the main menu and then use to scroll through
to the answer phone icon and press OK.
2. When you see View messages, press Select.
3. Your messages will show, with the most recent at the top. Use the button
to scroll through the list and highlight the one you want. Press OK to play it.
Or to play all your messages, press the Left option button , Play all is
highlighted, press Select.
How do I set an answer delay?
You can set the number of rings you will hear before the call goes to the
answer phone.
1. Choose Menu by pressing the Left option button .
2. Use to get to Answer Phone and press Select.
3. Use the arrow buttons again to get to either Ans. & record or Answer only and
press Select again.
4. When you see Answer delay, scroll to display the number of rings you want to
delay by and then press Save.
For compatibility with BT Answer 1571
Make sure your answer delay is set for your answer phone to pick up the call
before the voicemail service does. For BT Answer 1571, don’t set your answer
delay to more than ve rings.

Common questions18
How do I view, dial or save from my calls list?
You’ll only be able to call from the list of numbers that have called, or been called
on your home phone line (not your mobile). Here’s how to look at them:
1. Press down on the button or choose Calls. Then use up or down to scroll
through the list of calls.
2. If you want to call the number, press when the number you want is
highlighted.
3. To save it, press Options and then use the arrow buttons to nd Save number.
Press Select.
4. You can then save the number as a new contact or add to an existing one.
a. To save it as new, use the arrow buttons to nd New contact and press Select.
b. To add to an existing contact, nd Add to contact and press Select. Then use the
arrows to nd the contact and press Select again, then follow the instructions on
the screen.
How many numbers can I block?
You can block up to 1000 numbers.
What’s the talk and standby time?
Under ideal conditions, the handset batteries should give up to 21 hours talk time
or 240 hours standby on a single charge. Please note this doesn’t mean you can
unplug the base.

19
For information on safety instructions, cleaning,
technical details or connecting to a switchboard, please
have a look at the ‘General information’ section in the
full user guide at bt.com/producthelp
Guarantee
Your BT Halo®is guaranteed for a period of 12 months
from the date of purchase. Subject to the terms listed
below, the guarantee will provide for the repair of, or at
BT’s or its agent’s discretion the option to replace the BT
Halo®, or any component thereof (other than batteries),
which is identied as faulty or below standard, or as a
result of inferior work quality or materials. Products over
28 days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee only applies to defects that occur
within the 12-month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents. This guarantee does not aect your
statutory rights.
To nd out what to do, if your phone is in or outside of
the 12-month guarantee, please look in the full user
guide at bt.com/producthelp
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical
or electronic equipment, so DO NOT put it
in your normal rubbish bin.
It’s all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in
the best way – to be kinder to the planet, get rid of
dangerous things more safely and bury less rubbish in
the ground.
You should contact your retailer or supplier for advice
on how to dispose of this product in an environmentally
friendly way.
Warning
You won’t be able to call 999 from this phone if there’s a
power cut, so make sure you’ve got another way to call
for help in an emergency.
R&TTE Directive & Declaration
of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC). For a copy of the Declaration of
Conformity please have a look at bt.com/producthelp
General info

Ofces worldwide
© British Telecommunications plc 2017.
Registered Ofce: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
Written and designed by Muse Publishing and The Art and Design Partnership Ltd.
BT Halo®is a registered trade mark of British Telecommunications plc.
Available in other formats including braille, large print or audio CD.
If you would like a copy, please call 0800 145 6789*.
BT Halo®(03/17) Issue 1
Free Technical Help & Support
bt.com/producthelp
Call us or go online if you have any
difficulties with your phone
0800 145 6789*