Set the answer delay
For compatibility with BT 1571 or another voicemail service make sure the answer 
delay is set for your answer machine to answer before the voicemail service, e.g. 
for BT 1571 do not set to more than 4 rings.
Select Menu, Answer Phone is displayed, press Select.
Press   until Settings is displayed, press Select.
Press   to highlight either Ans. & record or Answer only and press Select.
Answer delay is displayed, use   and   to display the number of rings you want (0-9 or 
Time saver) and select Save.
For detailed instructions on all the answer machine features see the full user guide 
online at bt.com/producthelp
 4  Block calls
The BT6510 blocks numbers in two separate ways to help you avoid 
nuisance calls, firstly by type e.g withheld or international and also by your 
choice of specific numbers (you can store up to 10 numbers of your own choice). 
Select Menu, scroll   to Call control and press Select.
Follow the instructions to set your PIN for the first time and select OK.  
Incoming calls is displayed, press Select.
Press   to highlight Block calls and press Select. You now have 2 choices:
i) To block calls by type, when By call type is highlighted, press Select. Select Blocked 
or Allowed for each of the call types by highlighting each one:  International, 
Withheld number, No Caller ID and Payphone using   and  , then select Save.
ii) To block calls by a specific number, press   to highlight By number and 
press Select. You will enter the block calls list, highlight an Empty slot and select 
Add.  Enter the number you want to block (or you can select Options and select  
a number from your contacts or calls list) then select Save.
Calls from numbers stored in your blocked calls list cannot leave a message on your 
answer machine but calls blocked by call type can.
Please note, other products connected to the line are not compatible with this 
feature and will still ring.
 3  Go!
Making calls
Press   then dial the phone number. Press    to end the call.
Answering calls 
If you have subscribed to Caller Display, the caller’s details will be displayed before you 
answer (see below and also the full user guide online at bt.com/producthelp for details).
Lift the handset from the base or charger to answer incoming calls. If the handset is not 
on the base or charger, press  .
Mute
Select Mute by pressing the right option button during a call if you want to prevent the 
caller hearing anything from your end. Select Unmute to return to your caller.
Contacts
Storing new contacts (up to 200)
From the home screen, press  .
Select Options. Add contact is highlighted, press Select.
Enter the name using the letters on the keypad. You may need to press the same button 
a few times until the letter you want is displayed, for example, press   once for A, or 
twice for B.
Press   and enter the home phone number. Press   and enter a mobile number and 
then a work number if you want to. Select Save when you’ve finished. The display will 
show Contact saved.
Dialling a contact
From the home screen, press  . Scroll   or   to display the entry you want and 
press   to dial.
Or, search alphabetically using the keypad to enter the first letter of the name you want 
then scroll   or   to the exact entry and press   to dial.
Caller Display and the Calls list
For Block calls, Caller Display and the Calls list, you must subscribe to a Caller Display 
service for this feature to work. Your network provider may charge you for this service.
View and dial from the calls list (up to 50 incoming calls and 30 outgoing calls)
The number of new calls will be shown on the home screen when incoming calls have 
been missed e.g.  . You can clear the notification by viewing the calls list on any handset 
registered to the base. The   will show for missed calls,   will show for outgoing calls or 
 will show for incoming calls so that you can differentiate between the types of calls in 
the calls list.
Press  , then   or   to scroll through and view the list. To dial an entry, press   
when the entry is highlighted.
Save a Calls list entry to your contacts
Press  , then scroll   or   to highlight the entry you want and select Options. 
Highlight Save number and press Select. You have two options:
To save as a new contact: highlight New contact and press Select. Highlight the type of 
number, press Select. Enter the contact name and select Save. Or, 
To add to an existing contact: highlight Add to contact, press Select. Scroll to highlight 
the entry you want, press Select. Highlight the number type you want to save the 
number under (home, work or mobile) and press Select.
Answer machine
Your answer machine is on and ready to record messages. The controls are shown in the 
base diagram to the bottom left and the features can also be accessed via the handset 
Answer Phone menu.
Recording your own outgoing message
Select Menu, Answer Phone is displayed, press Select.
Press   until Outgoing msg is displayed, press Select.
Press   or   to highlight the outgoing message mode you want: Ans. & record or 
Answer only and press Select.
Record message is highlighted, press Select. Follow the voice prompt to record your 
message and select Save when you’ve finished. Your message will be played back to you. 
Select OK if you’re happy with it (or delete it by selecting Delete).
Your phone
Handset
Base
The answer machine handset controls on buttons     and   will only 
work when a message is being played on the handset.
Menu Calls
Left option button
Press to enter the main menu,  
access sub menus and confirm 
options shown on the display  
above the button.
Move up through menu options.
Increase incoming speech volume. 
Access your stored Contacts.
From the home screen, press 
to access a highlighted event 
on the display: missed calls, 
answer phone or text messages.
In standby mode  
make/receive phone calls.
In talk mode switch handsfree on/off. 
Enter Calls list, decrease incoming 
speech volume and move down 
through menu options.
In standby, press and hold to 
dial BT 1571 or your stored 
speed dial number.
When answer machine message 
playing, press to repeat message 
from the beginning.
When answer machine 
message playing, press to skip 
back to previous message.
Right option button
Press to confirm the option 
displayed on the screen above the 
button, to delete or go back to the 
previous screen.
In answer machine mode, deletes 
current message playing.
Turn eco mode on/off.
R (Recall) used when connected to 
a switchboard/PBX and with some 
BT Calling Features.
  
From the home screen, press to move 
left or right to highlight new events. 
During menu navigation, use to 
change settings. In text entry mode, 
use to move the cursor.
 
End a call.
Press and hold to turn handset on/off.
When answer machine message 
playing, press to delete message.
When answer machine message 
playing, press to delete message.
Press and hold to lock/unlock keypad.
Toggle between upper and lower  
case characters.
Press and hold to turn the ringer  
on or off.
Green In use light 
On when base is connected to power. 
Flashes when phone rings, during a call  
and registration. 
Green light on the button flashes  
when there are new messages.
Press to play messages.
Red charging light
On when handset is in the 
base charging.
 to   Speed dial buttons
In standby, press and hold to dial a stored speed dial number.
Adjust base ringer volume 
and speaker volume during 
voice message playback.
Turn answer machine on/off.
Red light on the button is  
on when the answer machine 
is on.
Press to locate handsets. During playback, press to 
delete message playing.
In idle, press to delete 
all old messages.
Skip forward to start  
of next message  
during playback.
Repeat current message.
Press twice to skip to 
previous message. 
Stop message  
during playback. Find out more
•  Frequently Asked Questions are available at bt.com/producthelp
•  If you’d like more detailed instructions, a full user guide is available to 
download from bt.com/producthelp
•  If you cannot find the answer to your problem in the full online user guide, then 
please call our free Helpline on 0800 145 6789*. Our dedicated advisors are more 
likely to be able to help you than the retailer where you made your purchase.
•  This document is also available in other formats, such as Large print, Braille 
and Audio CD. If you would like a copy, please call 0800 145 6789*.
Help
Most problems can be fixed with a few simple checks. 
Problem Solution
No dial tone or line cord error 
message displayed on-screen
Only use the cables and batteries supplied. 
Make sure both the mains power adaptor cable and 
telephone line cord are plugged into the correct sockets. 
Poor speech quality Make sure the product is not located too close to other 
electrical appliances. This can also help improve the 
handset range from the base.
Battery icon flashing 
and Battery low 
displayed on screen
The battery charge is very low. Make sure you charge the 
batteries for 24 hours before use to ensure maximum 
battery performance.
Using broadband on the same 
phone line?
Make sure you plug the phone into the wall 
socket via an ADSL microfilter (not supplied), 
otherwise you may have problems with  
this product and your broadband service.
If you use BT Infinity, you will not need to use an ADSL microfilter.
For other types of broadband, please check with your 
provider if a microfilter is required.
Battery
Low
ADSL 
microfilter