BT Contour 100 User manual

br
BT Contour 100
User guide
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 2

Everyday features
Making and answering calls
These instructions will tell you how to use the
payphone for making an answering normal calls,
an for making Owner calls.
If you want to make an Owner call – where you on’t
have to put in any cash an the calls you make are
charge to your normal phone bill – you will fin the
instructions on page 6.
Money
These instructions will tell you how to empty the cash
box, fin out the amount of money the payphone has
taken, an reset the counter to £0.00.
• page 4
• page 8
These are the most common features an functions,
which you will probably use most often. For any other
features, see the Extra features section on page 10.
3
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 3

4
Making a normal payp one call
1Lift the han set
The display will show
2Dial the number
The display will show the num er as you dial it.
3Wait for your call to be answere
4As soon as your call is answere ,
put your money in
You will need to insert coins to at least the value
shown on the display.
The payphone will accept 10p, 20p, 50p and £1 coins,
and any other coins or tokens you program it to accept
(see page 26 for instructions).
5As you talk, keep an eye on the isplay
The display will show how much money you have left.
20 seconds efore the money runs out, the display will
flash and you will hear a series of eeps. You can add more
money at any time during the call, ut remem er that the
payphone does not return any unused coins.
PLEASE DIAL
1
23
456
789
0
H
23
Before you make a normal payp one call, make sure
you have enough cash rea y. Put in the money as
soon as your call is answere or the call will be
isconnecte .
Everyday
features:
Making and
answering calls
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 4

5
To make anot er call with your remaining
money, on’t hang up
– Press NEXT CALL
– Dial the number
If you dial the num er incorrectly, press
NEXT CALL and dial the num er again.
– Wait for your call to be answere
– Press Sto speak.
To redial t e last number you dialled,
on’t hang up
– Press NEXT CALL when you hear
the engage tone
– Press REDIAL
23
56
789
23
56
89
Everyday
features:
Making and
answering calls
To call a pre-programmed
memory number, you
will nee to lift the han set
an press the appropriate
Memory button. Wait for
your call to be answere .
As soon as your call is
answere , put your
money in.
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 5

6
1Lift the han set
2Press S
The display will show
3Enter your PIN
4Press NEXT CALL
The display will show
5Dial the number – you o not nee to put any
money in when your call is answere
6To make another call, on’t hang up
– Press NEXT CALL
– Dial the number
When you have finished your calls, hang up.
The payphone will then e ready to make
normal payphone calls.
1Lift the han set
2Unlock the cash box an leave the key in
the lock
3Press NEXT CALL
4Lock the cash box an remove the key
The display will show
5Dial the number – you o not nee to put any
money in when your call is answere
6To make another call, on’t hang up
– Press NEXT CALL
– Dial the number
When you have finished your calls, hang up.
The payphone will then e ready to make normal
payphone calls.
owner call
owner call
pin
Making an Owner call
using your PIN
Making an Owner call
using your cas box key
3
56
89
Everyday
features:
Making and
answering calls
This feature
can be
activate by
following the
instructions
an using
either your PIN
or the cash box
key.
It is best to use
your PIN for
the features
where you
have a choice
of metho s, as
it is easier an
more secure.
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 6

7
Everyday
features:
Making and
answering calls
When your payphone rings, you just nee to lift
the han set to answer the call.
The caller will hear a series of beeps which will let
them know they are calling a payphone.
Answering calls
br
1
23
456
789
0
H
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 7

8
Emptying t e cas box
You will nee the cash box key
1Lift the han set an rest it on the table or floor
2Unlock the cash box an lift the cover
3Empty the cash box tray
4Replace the tray an lock the cash box
You should check that you have locked the cash ox
securely y trying to lift the cover.
Everyday
features:
Money
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 8

9
1Lift the han set
2Press S
The display will show
3Enter your PIN
4Press S66
The display will show
5Press Hto see how much money the payphone
has taken since it was last reset
6Press Hagain to see how much money the
payphone has taken
since it was first
use .
You will nee the cash box key
1Lift the han set
2Unlock the cash box an leave the key in
the lock
3Press S66
The display will show
If it does not, hang up,
lift the handset and try entering S66 again.
4Press Hto see how much money the payphone
has taken since it was last reset.
After t e last step of eit er met od, you can
reset t e amount to £0.00
Press 0, then H.
The display will flash once to confirm that you have
reset it to £0.00.
money
money
pin
C ecking t e total money
taken using your PIN
C ecking t e total money taken
using t e cas box key
Everyday
features:
Money
1
23
456
789
This feature
can be
activate by
following the
instructions
an using
either your PIN
or the cash box
key.
It is best to use
your PIN for
the features
where you
have a choice
of metho s, as
it is easier an
more secure.
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 9

10
Extra features
You can use these features to personalise your
BT Contour 100 Payphone for your precise nee s.
Type of feature Features Page
Barring Barring certain outgoing calls 12
Barring calls ma e with fake coins or tokens 13
Barring incoming calls 14
Setting the ringer switch 15
Barring ol coins from being use 16
Call han ling Withhol ing your number 17
Setting the i entification tone 18
Setting the Operator tone 19
Setting the privacy feature 20
Setting an automatic switchboar co e 21
Setting a manual switchboar co e 22
Removing a switchboar co e 23
Charging Setting call charges 24
Setting the minimum fee 25
Programming new coins or tokens 26
Programming exception co es 27
Cancelling exception co es 28
Charging for calls to Directory Enquiries 28
Payphone settings Setting the payment timer 29
Programming the memory buttons 30
Setting the time an ay 32
Using ifferent isplay languages 33
Changing your PIN 34
Setting the ialling mo e 34
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 10

11
Extra features:
How to get started
You will nee to use these instructions to
start the programming mo e when you
want to change any of the extra features.
Once you have starte the programming
mo e, you can change as many features as
you like as long as you on’t hang up. If you
hang up before you have finishe
programming, you will fin a iagram to
remin you how to start the programming
mo e in the left margin of every other page.
You will nee the cash box key
1 Lift the han set
2Unlock the cash box
an leave the key in
the lock
The display will show
3Enter your PIN
4Press H
The display will show
If it still shows
the PIN was incorrect
–try entering it again. If you enter the wrong PIN more
than once, contact the Helpdesk.
For contact details, see page 2.
5Choose the feature you want to program an
follow the instructions on the following pages.
PIN
Money
PIN
How to get started
456
789
0
H
VOLUME
br
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 11

12
Start
456
789
0
H
VOLUME
br
123
6
H
You can choose to prevent calls being ma e from
your payphone to certain types of numbers.
If a new phone code is launched and your payphone shows
BARRED when you dial the new code, it is ecause the
payphone does not recognise the code. You will need to
program the new code in as an exception code, using the
instructions on page 27.
If the payphone says a num er is arred when it shouldn’t e,
contact the Helpdesk. For contact details, see page 2.
For information about the types of calls you can bar
an the settings on your payphone when you first
get it, see the table on the right.
Start programming, if you haven’t alrea y
2Press S22H
The display will show
3Press Memory 1
to choose the
type of call you
want to bar or allow,
an keep pressing it
to scroll through the
choices
4Press Memory 3
to bar or allow calls
The display will show
the call type and whether
it is arred or un arred,
eg
to confirm the setting you
have chosen
5Press H
The display will flash once to confirm the arred and
un arred num ers have een set.
6Repeat steps 3 an 4 until you have finishe
7Program another feature or lock the cash box,
remove the key an replace the han set.
premium ✓
free ✓
1
Start
programming
456
789
0
H
VOLUME
br
123
6
H
Barring certain outgoing calls
Extra features:
Barring
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 12

13
Extra features:
Barring
Barring calls made wit fake coins
or tokens
If you’re having a problem with people using fake
coins or tokens, known as slugs, you can program
your payphone to reject them.
Start programming, if you haven’t alrea y
2Press S86H
The display will show
3Press HH
The display will show
4Insert the slug 8 times
The display will show
5Program another feature or lock the cash box,
remove the key an replace the han set.
slug ok
slug
token a 1
Call type barre ✗types of calls barre
unbarre ✓
FREE ✓Calls that are normally free,
eg 0800 an 0500 numbers
OPERATOR ✗Calls to the Operator on 100
an 151
DIR ENQ ✓Calls to Directory Enquiries on
192 or 153
WORLD ✓Calls to any other countries
ASIA ✓Calls to Australia, New Zealan ,
Singapore an Hong Kong
AMERICA ✓Calls to America, Cana a an
the Caribbean
EUROPE ✓Calls to Europe
EIRE ✓Calls to the Republic of Irelan
on numbers beginning with
00353
PREMIUM ✗Calls to information services,
eg numbers beginning with 090
MOBILE ✓Calls to mobile phones
NATIONAL ✓Calls outsi e your local area,
eg numbers beginning with
01 an 02
LOCAL ✓Calls to local phone numbers
an local rate numbers,
eg numbers beginning with
2 to 9, an 0845 numbers
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 13

14
Start
programming
456
789
0
H
VOLUME
br
123
6
H
Barring incoming calls
You can stop your payphone accepting any
incoming calls.
Start programming, if you haven’t alrea y
2Press S46H
The display will show
if incoming calls are arred,
or
if incoming calls are allowed.
3Press Memory 3
to change the setting
4Press H
The display will show
if incoming calls are allowed
or
if incoming calls are arred.
5If you have barre incoming calls, switch the
ringer volume to Off – see next page for etails
If you leave the ringer volume on High or Low, the
payphone will ring every time someone calls even if you
have arred incoming calls, ut you will not e a le to
answer.
6Program another feature or lock the cash box,
remove the key an replace the han set.
SET RIN ER SWITCH Off
SET RIN ER SWITCH ON
ANSWER ✓
ANSWER ✗
Start
programming
456
789
0
H
VOLUME
br
123
6
H
Extra features:
Barring
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 14

Extra features:
Barring
15
Setting t e ringer switc
You can switch the ringer off or switch the volume
between high an low.
You will nee the cash box key
1Unlock the cash box an lift the cover
2Switch the ringer to the volume you
want – you can choose high, low or off
3Close the cover an lock the cash box.
HIGH LOW OFF
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 15

16
Start
programming
456
789
0
H
VOLUME
br
123
6
H
Extra features:
Barring
You can stop a coin from being use to make calls,
for instance if the esign changes or it is with rawn
from circulation.
Start programming, if you haven’t alrea y
2Press S26H
The display will show
to show that 10p coins are allowed.
3Press Memory 1
to choose the coin
you want to bar
4Press Memory 3
to stop the coin
being use
The display will show
to show that the coin is arred.
5Press H
The display will flash once to confirm the coin has
een arred.
6Repeat steps 3 to 5 until you have finishe
7Program another feature or lock the cash box,
remove the key an replace the han set.
coin 1op ✗
coin 1op ✓
Barring old coins from being used
1
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 16

Extra features:
Call handling
17
Wit olding your number
If your payphone is not on a payphone line, it may
isplay your number to people you are calling.
You can withhol your number to stop it from being
available for people to call the payphone back.
T is service is not available on payp one lines.
Start programming, if you haven’t alrea y
2Press S23H
The display will show
if your num er is withheld
or
if your num er is not withheld.
3Press Memory 3
to change the setting
4Press H
The display will flash once to confirm this service is set.
5Program another feature or lock the cash box,
remove the key an replace the han set.
withheld ✗
withheld ✓
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 17

18
Start
programming
456
789
0
H
VOLUME
br
123
6
H
Extra features:
Call handling
Callers to your payphone will hear a tone to tell them
that they are calling a payphone. BT Operators will
recognise this tone an will not connect reverse
charge calls. You can choose to turn this tone off,
although BT recommen that you leave it on.
Start programming, if you haven’t alrea y
2 Press S43H
The display will show
if the tone is on
or
if the tone is off.
3 Press Memory 3
to change the
setting
4 Press H
The display will flash once to confirm the setting
has een changed.
5 Program another feature or lock the cash box,
remove the key an replace the han set.
PID tone ✗
PID tone ✓
Setting t e identification tone
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 18

Extra features:
Call handling
19
Setting t e Operator tone
When anyone ials 100 from the payphone, the
Operator will hear a tone which tells them that the
call is from a payphone so they won’t irectly
connect or transfer calls for the caller. You can
choose to turn this tone off, although BT
recommen that you leave it on.
Start programming, if you haven’t alrea y
2Press S67H
The display will show
if the tone is on
or
if the tone is off.
3Press Memory 3
to change the setting
4Press H
The display will flash once to confirm the Operator tone
has een changed.
5Program another feature or lock the cash box,
remove the key an replace the han set.
op tone ✗
op tone ✓
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 19

20
Start
programming
456
789
0
H
VOLUME
br
123
6
H
Extra features:
Call handling
If you have another phone connecte to the same
line as your payphone, you can transfer calls
between them, but this also means that it’s possible
for calls ma e on one phone to be overhear on the
other.
If you on’t want to transfer calls an you woul
prefer that people can’t overhear calls on the
payphone, switch the privacy feature on. The factory
setting for the privacy feature is off.
If you want to transfer calls to the payphone, make sure the
payphone handset is lifted efore you put down the handset
on the other phone.
Start programming, if you haven’t alrea y
2Press S77H
The display will show
if privacy is on
or
if privacy is off.
3Press Memory 3
to change the setting
4Press H
The display will flash once to confirm the privacy feature
is set.
5Program another feature or lock the cash box,
remove the key an replace the han set.
Private ✗
Private ✓
Setting t e privacy feature
2305 c100 User Guide 3.9br 23/10/2001 5:04 pm Page 20