BT FREELANCE XB2500 User manual

User Guide
BT Freelance XB2500
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you print!
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navigate easily through the pages and allows
you to be directed straight to any websites
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Simply hover the cursor over the page number,
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2
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Got everything?
• BT Freelance
XB2500 handset
• BT Freelance XB2500
answering machine base
• 2 x NiMH AAA 500mAh
rechargeable batteries
(already tted)
• Mains power adaptor
(item code 040367)
• Telephone line cord
If you have purchased a
BT Freelance XB2500 multiple
pack you will also have the
following for each handset:
• BT Freelance
XB2500 handset
• BT Freelance
XB2500 charger
• 2 x AAA NiMH 500mAh
rechargeable batteries
(already tted)
• Mains power adaptor for the
charger (item code 045667)
This User Guide provides you with all the
information you need to get the most
from your phone.
You must rst set up your phone before
you can use it. This doesn’t take long as
it is easy to do. Just follow the simple
instructions on the next few pages.
Need help?
If you have any problems setting up or using your BT Freelance
XB2500, please call our Helpline on Freephone 0800 218 2182*
or email [e-mail]. Our dedicated advisors
are more likely to be able to help you than the retailer where you
made your purchase.
Alternatively, you may nd the answer in the ‘Help’ section at the
back of this guide or online at www.bt.com/producthelp.
Hearing aid?
Please note that the BT Freelance XB2500 works by sending radio
signals between the base and handset. These signals may interfere
with some hearing aids, causing a humming noise.
* Calls made from within the UK mainland network are free.
Mobile and International call costs may vary.

3
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Getting started
Location 5
Setting up 5
Set the date and time format 7
Location 8
Setting up the charger 8
Getting to know your phone
Handset 9
Handset display icons 10
Base 11
Navigating the menus 12
Handset menu map 12
Menu navigation 13
Default 13
Default settings table 14
Using the phone
Switch the handset on/off 15
Make a call 15
Preparatory dialling 15
End a call 15
Receiving calls 15
Volume 16
Handsfree 16
Make a call in handsfree 16
Answer a call in handsfree 16
Switch to handsfree during a call 16
Secrecy 16
Redial 17
To copy a redial number to the directory 17
To delete a number from the redial list 17
To delete the entire redial list 18
Keypad lock 18
Ringer volume on/off 18
Page the handset(s) 18
Making internal calls 19
Receiving internal calls 19
Transferring calls 19
3-Way conference calls 20
Directory
Store a number 21
Entering names 21
Dial/view a number 22
Edit a directory entry 22
Delete a directory entry 23
Delete all directory entries 23
Directory capacity 23
Handset settings
Ringer melody 24
Ringer volume 24
Handset tones on/off 25
Handset name 25
Display 26
In this guide

4
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Registering handsets 26
Select base 27
Alarm 27
Auto answer 27
Base settings
Change PIN code 28
Dial mode 28
Ringer melody 29
Ringer volume 29
Delete handset 29
Caller Display
Calls list 30
View/dial a number 30
To copy a Calls list number to the directory 30
Delete a number 31
Delete the entire Calls list 31
Answering machine
Switch on/off 32
Outgoing messages 33
Answer and Record 33
Answer Only 33
Select answer mode 33
Record your own outgoing message 34
Play/check outgoing message 34
Reinstate pre-recorded outgoing messages 35
Playing messages via the handset 35
Adjust volume for message playback 36
Delete all old messages 36
Playing messages via the base 36
To record a memo 37
To playback a memo 37
Memory full 37
Recording time 37
Answer delay 38
Remote access 38
Change security PIN code 38
Switch answering machine on 39
Check for messages 39
Remote access commands 39
Help
General information
Safety 42
Cleaning 42
Environmental 43
Product disposal instructions 43
Connecting to a switchboard 44
Switchboard compatibility 44
Dialling mode 44
Recall (R) 44
Guarantee 44
Returning your phone 45
Additional/Replacement items 45
How many telephones can you have? 46
R&TTE 46

5
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Warning
Do not place your BT Freelance
XB2500 in the bathroom or other
humid areas.
Handset range
The BT Freelance XB2500 has a
range of 300 metres outdoors
when there is a clear line of sight
between the base and the handset.
Any obstruction between the base
and handset will reduce the range
signicantly. With the base indoors
and handset either indoors or
outdoors, the range will normally
be up to 50 metres. Thick stone
walls can severely affect the range.
Signal strength
The symbol on your handset
screen indicates when you are in
range. When you are out of range,
the symbol ashes, and the
screen displays Searching. You
should move closer to the base
if this happens to ensure the full
functionality of your phone.
Important
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged
into the mains power at all times.
Which socket?
Power socket
Telephone line socket
Talk/Standby time
Under ideal conditions, fully charged
handset batteries should give about
10 hours talk time or 100 hours
standby time on a single charge.
Battery low warning
If the symbol is ashing, you
will need to recharge your handset
before using it.
Getting started
Location
You need to place your BT Freelance XB2500 base within
2 metres of a mains power and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Freelance XB2500 works by sending radio signals
between the handset and base. The strength of the signal
depends on where you site the base. Putting it as high as
possible ensures the best signal.
Setting up
1. Plug the mains power cable into the power socket on the
back of the base and secure the cable behind the retaining clip.
Plug the other end into the mains socket and switch on.
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
3. Place the handset on the base to charge the batteries for at
least 16 hours.
The main handset is pre-registered to the base as Handset 1.
This is shown on the display. When the handset is fully charged
the display shows the symbol.
Mains power cable

6
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Battery performance
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 16 hour charge).
New NiMH batteries do not reach
full capacity until they have been in
normal use for several days. Running
the batteries right down at least once
a week will help them last as long as
possible.
The charge capacity of rechargeable
batteries will reduce with time as
they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be
replaced. New batteries can be
obtained from the BT Freelance
Helpline 0800 218 2182*.
Batteries and handset may become
warm during charging. This is normal.
Under no circumstances use
non-rechargeable batteries.
Only use NiMH rechargeable batteries
with a capacity of 500mAh or higher.
Using inappropriate batteries will
invalidate your guarantee and may
damage the telephone.
IMPORTANT
Only use the power supply and
telephone line cord supplied with
your BT Freelance XB2500 otherwise
the telephone may not work.
4. After 16 hours, plug the telephone line cord into the
wall socket.
Note: if you ever need to remove the batteries, simply slide
open the battery compartment cover and insert your nger nail
under the end of the battery to pull it out.
Telephone line cable

7
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Set the date and time format
1. Press the Left soft key to open the main menu.
2. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
until the display shows hS SeTTingS and
press OK soft key. DaTe & TiMe is displayed, press the OK
soft key again.
3. DaTe FOrMaT is displayed, press the OK soft key and the
current format is displayed. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to change
between DD-MM-YY and MM-DD-YY. Press the OK soft key, you
will hear a conrmation tone.
4. Press
Redial
Vol.
Calls
and TiMe FOrMaT is displayed. Press the OK soft key
and the current format is displayed. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to change
between 24hr and 12hr. Press the OK soft key, you will hear a
conrmation tone.
5. Press and hold the Right soft key to return to standby.
Set the date and time
1. Press the Left soft key to open the main menu.
2. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
until the display shows hS SeTTingS and
press the OK soft key. DaTe & TiMe is displayed, press the OK
soft key again.
3. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
until the display shows SeT TiMe and press
the OK soft key.
4. The current time setting is displayed, enter 2 digits for the hour
and 2 for the minute using the 24hr format (eg for 10.54pm,
press
2AB
C
2AB
C
JK
L
GH
I
) and press the OK soft key, you will hear
a conrmation tone.
5. Press
Redial
Vol.
Calls
and SeT DaTe is displayed.
Press the OK soft key.
6. The current date setting is displayed, enter 2 digits for the day,
2 for the month and 2 for the year using the dd-mm-yy format
(eg for 23rd May 2009 press
2AB
C
DE
F
JK
L
WX
YZ
) and
press the OK soft key, you will hear a conrmation tone
7. Press and hold the Right soft key to return to standby.
Your BT Freelance XB2500 uses the
24 hour clock.
If you have more than one handset
registered to your base, you only
need to set the date and time on one
handset and the other handsets will
be automatically updated.

8
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Helpline
If you are having any difculties
setting up or using your
BT Freelance XB2500, please
call the BT Freelance Helpline on
0800 218 2182* or email
[e-mail]
BT Freelance XB2500 multiple pack
owners only
Location
You need to place your BT Freelance XB2500 charger close
enough to a mains power socket so that the cable will reach.
Setting up the charger
1. Plug the power adaptor cable into the underside of the charger,
plug the other end into the mains wall socket and switch the
power on.
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
3. Place the handset on the charger and charge for at least
16 hours.
Your BT Freelance XB2500 is now ready for use.
Mains power cable

9
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Getting to know your phone
Handset
Up/Calls list
Press to display the Calls list,
page 30, and to move up
menu options.
Use to increase the volume.
Left soft key
Use with icons displayed
above the key.
Talk
Press to make and receive
phone calls, page 15.
Down/Redial list
Press to display the Redial
list, page 17 and to move
down menu options.
Use to decrease the volume.
2 /
Press to play and
stop playback.
4 /
Press to replay the
message or skip to the
previous message.
*/
Press and hold to lock/
unlock the keypad, page 18.
Handsfree
Press to activate handsfree
(loudspeaker) mode,
page 16.
Display
With amber backlight.
Right soft key
Use with icons displayed
above the key.
End call /
Press to end the call in
progress, page 15.
Press and hold to turn the
handset off, page 15.
5 /
Press to delete the message.
6 /
Press to skip to the
next message.
0
Press to insert a Pause in
the number to be dialled,
page 21.
#/
Press and hold to turn the
ringer on/off, page 18.
Recall
Used when connected to a
switchboard/PBX, and with
some BT Calling Features.
Phonebook
Press to open the directory,
page 21.
2AB
C
GH
I
JK
L
TU
V
MN
O
DE
F
PQ
RS
WX
YZ
1
Redial
R
Vol.
Calls

10
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Handset display icons
These are the symbols you will see on your handset’s display.
Battery
On – battery full
On – battery
needs charging
Flashing – low battery
Flashing – charging
Handset
On – handset in use
Flashing – incoming call
Internal (top row)
On – internal
call connected
Flashing – incoming
internal call from
another handset
Int (bottom row)
Make an internal call
Handsfree
Handsfree on
Answer machine
On – answer
machine on
Flashing – new
message received
Alarm
On – alarm set
Flashing – alarm
time reached
Keypad lock
Keypad lock on
Ringer
Ringer turned off
Antenna
On – in range
Flashing – edge
of range
Left/right
Characters off the
display to the left/right
Up/down
Menu options exist
above/below those
shown on the display
Skip forward/backward
Use when playing
messages to skip to
previous/next message
New call
Indicates a new call in
the calls list
Clear
Mute/unmute a call.
Clears characters when
in entry screen.
Stops the alarm
Back
Return to
previous menu
OK
Conrm menu selection
Menu
Open the main menu

11
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Base
Vol.-/Vol.+
Adjust speaker
volume during
playback, page 36.
Find
Press to page/
locate a handset,
page 18.
Delete
Delete messages
during playback,
page 36.
Find
Vol.
Vol.
Delete
Play
Skip Skip
<<Skip
Repeat current
message, page 36.
Skip>>
Skip forward during
message playback,
page 36.
Ans on/off
Switch answering
machine on/off,
page 36.
Play
Play/Stop
message playback,
page 36.

12
Ifyouexperienceanyproblems,pleasecalltheHelplineonFreephone08002182182*oremail[e-mail]
Navigating the menus
YourBTFreelanceXB2500handsetfeaturesaneasytousemenu
system.Havealookatthemenumapbelow.
Whenthehandsetisswitchedonandinstandby:
1. PresstheLeftsoftkey toopenthemainmenuandselect
thefunctionyouwantbypressingthe
Redial
Vol.
Calls
or
Redial
Vol.
Calls
button.
2AB
C
GH
I
JK
L
TU
V
MN
O
DE
F
PQ
RS
WX
YZ
1
Redial
R
Vol.
Calls
Handset menu map
Ans Machine
PlayMessage
DeleteAll
Memo
AnsOn/Off
AnsSettings
Call List
StoreNumber
Delete
DeleteAll
Details
Directory
Add
View
Edit
Delete
DeleteAll
Capacity
BS Settings
BaseRinger
RingVolume
DeleteHS
DialMode
ChangePIN
HS Settings
Date&Time
Alarm
Ringer
Tones
HSName
Display
AutoAnswer
SelectBase
Registration Reset
Left soft key
Right soft key
Up and Down keys

13
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Menu navigation
Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to scroll through the menu options.
Press Left soft key OK to select an option.
Press Right soft key to go back to the previous display screen.
Press and hold Right soft key to return to the standby
display screen.
Default
You can reset your BT Freelance XB2500 back to the
default settings.
This will not delete your directory entries.
1. Press the Left soft key to open the main menu.
2. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
until the display shows reSeT and press OK.
3. Pin? is displayed, enter the PIN and press OK.
4. cOnFirM? is displayed, press OK.
The default PIN setting is 0000.

14
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Default settings table
Handset Default Value Base Default Value
Redial List Empty System PIN (4-digit) 0000
Call List Empty Base Ringer Melody 2
External Ringer Melody Melody 1 Ringer Volume Volume 3
Internal Ringer Melody Melody 3 Dial Mode Tone
Ringer Volume Volume 5
Earpiece Volume Volume 4 Answer Machine Default Value
Speaker Volume Volume 4 Answer Machine ON/OFF ON
Handset Name HANDSET Answer Mode ANS & REC
Key Beeps ON OGM Default OGM
Battery Low ON Answer Delay 6 Rings
Out of Range Tone OFF Record Time 180 SEC
Auto Answer On/Off ON BS Screening ON
Date Format DD/MM/YY Remote Access ON
Date 01/01/09 Remote Access PIN (4-digit) 0000
Time Format 24 hr
Time 00:00
Alarm OFF
Key Lock OFF

15
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Call timer
Your handset automatically displays
the duration of every external call.
The call time will remain on the
display until 2 seconds after the call
has ended.
Using the phone
Switch the handset on/off
1. Press and hold to switch the handset on and off.
Make a call
1. Press .
Enter the telephone number and the number is dialled.
Preparatory dialling
Use preparatory dialling to see and check the number on the
display before you dial out. The display can only show 12 digits at
a time, if you enter a number with more than 12 digits, will be
displayed to the left of the number to indicate more digits.
1. Enter the number rst then press or to dial.
End a call
1. Press or place the handset back on the base.
Receiving calls
When you receive an incoming call, the telephone will ring and
the icon will ash. If the ringer is set to off, the phone will not
ring but you will hear one short beep tone to alert you.
1. If the handset is not in the base/charger, press or to
answer the call.
2. To turn the handset ringer off when receiving a call press the
Right soft key c. The display will briey show VOLUMe OFF.
Or
If the handset is on the base/charger, lift the handset to answer
the call.
Press Right soft key c to delete an
incorrect digit.
If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number
is withheld the display will show
WiThheLD. If an exact number
match is found in the Directory, the
name will be displayed instead of
the number. See page 30 for more
information.
Internal calls
When you receive an internal call, the
calling handset number will be shown
on the handset display.
If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The
internal call has to be ended before
the external call can be answered.

16
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
Volume
Adjust the volume during a call:
To increase the volume
Press
Redial
Vol.
Calls
.
To decrease the volume
Press
Redial
Vol.
Calls
.
Handsfree
Make a call in handsfree
1. Dial the number then press .
2. Press to end the call.
Answer a call in handsfree
When the phone rings:
1. Press and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press the call is transferred to the loudspeaker.
2. Press to toggle between Handsfree and the handset.
3. Press to end the call.
Secrecy
During a call, you can talk to someone nearby without your caller
hearing.
1. Press Right soft key c. The display shows MUTe and your caller
cannot hear you.
2. Press Right soft key c again to return to your caller.
The earpiece volume can only be
changed when you are on a call.
Handsfree
Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen to your conversation over the
loudspeaker.

17
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
If a redial number is stored in the
Directory, the caller’s name will be
displayed instead of the number.
If there are no redial numbers stored,
LiST eMPTY will be displayed.
If you dial the same number on more
than one occasion, only the most
recent call details will be stored, any
previous occurrence will be deleted.
Redial
Your BT Freelance XB2500 stores the details of the last 10 calls
made into a redial list. Stored redial numbers can be up to 20
digits long.
1. Press
Redial
Vol.
Calls
to display the Redial list.
2. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to select any of the last 10 numbers called.
3. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to dial the number displayed.
To copy a redial number to the directory
1. Press
Redial
Vol.
Calls
to display the Redial list.
2. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to display the number you want and press
Left soft key to select.
3. STOre nUMBer is displayed, press Left soft key OK to select.
4. naMe is displayed. Enter a name using the keypad and press
Left soft key OK to conrm.
5. The number is displayed, press Left soft key OK to conrm.
6. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to select a ringtone to associate with the
name/number and press Left soft key OK to conrm.
7. Press Right soft key to return to standby.
To delete a number from the redial list
1. Press
Redial
Vol.
Calls
to display the Redial list.
2. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to display the number to be deleted and press
Left soft key .
3. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to display Delete and press Left soft key OK
to select.
4. Press Right soft key to return to standby.
For help with entering names see
page 21.

18
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is
re-activated.
IMPORTANT
Emergency calls CANNOT be made
when the keypad lock is on.
To delete the entire redial list
1. Press
Redial
Vol.
Calls
to display the Redial list.
2. With any of the redial numbers displayed, press Left soft
key .
3. Press
Redial
Vol.
Calls
or
Redial
Vol.
Calls
to display DeLeTe aLL and press Left soft key
OK to select.
4. cOnFirM? is displayed, press Left soft key OK again to conrm.
5. LiST eMPTY is displayed. Press Right soft key to return to
standby mode.
Keypad lock
You can lock the keypad to prevent accidentally dialling numbers
while carrying the handset around.
1. Press and hold for 1.5 seconds until the icon is displayed.
2. To unlock the keypad, press and hold again.
Ringer volume on/off
1. Press and hold for 1.5 seconds to switch the ringer
on or off.
If you switch the ringer off, the icon will be displayed.
Page the handset(s)
You can alert handset users that they are wanted or locate a
missing handset.
1. Press
Find
on the base. The handset(s) will beep and display
Paging.
2. Press
Find
on the base again or press on the handset to
stop the handset beeping.
You cannot answer the beeping
handset as you would a call.
Stopping the beep at a handset stops
the beep at that handset only.

19
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
If you only have two handsets you
do not need to enter the handset
number to call.
Making internal calls
If you purchased a BT Freelance XB2500 multi-pack, you can
make internal calls between handsets.
1. Press the Right soft key and enter the number of the
handset you want to call. The other handset will ring and
display your handset number to let the handset user know
who is calling. When the other handset answers hold your
conversation as normal.
2. Press to end the call.
Receiving internal calls
When you receive an internal call, the calling handset number will
be shown on the handset display.
1. Press or to answer the call,
Transferring calls
If using a BT Freelance XB2500 multi-pack, you can transfer an
external call to the other handset.
1. During an external call, press Left soft key .
2. inTernaL will appear in the display, press the Left soft key OK
to conrm.
3. Enter the number of the handset you want to call. The other
handset will ring and display your handset number to let the
handset user know who is calling. The external caller will be put
on hold.
4. When the other handset answers, press to transfer the call.
If two handsets are engaged on
an internal call and an external
incoming call is received, beeps will
be emitted at both internal handsets.
The internal call has to be ended
before the external call can
be answered.
If you only have two handsets you
do not need to enter the handset
number to call.

20
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]
If you only have two handsets you
do not need to enter the handset
number to call.
3-Way conference calls
If using a BT Freelance XB2500 multi-pack, you can hold a
3-way conference call with an external caller and the other
internal handset.
1. During an external call, press the Left soft key and the
display will show inTernaL. Press the Left soft key OK
to conrm.
2. Enter the number of the other handset you wish to join the call.
The other handset will ring.
3. The other handset answers the call by pressing .
4. Press and hold the key for 2 seconds, the display shows
cOnFerence. The external call, and the two internal handsets
are all connected to the conference.
5. Any caller can leave the conference by pressing .