BT Converse 220 User manual

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Offices in Europe,
North America,
Japan and Asia Pacific.
The Telecommunications services described
in this publication are subject to availability
and may be modified from time to time.
Services and equipment are provided
subject to British Telecommunications plc’s
respective standard conditions of contract.
Nothing in this publication forms any part
of any contract.
Touchtone™is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 1998.
Registered Office: 81 Newgate Street,
London EC1A 7AJ.
Registered in England No. 1800000.
Printed in Malaysia. Issue No.1 (12/98). 4
Designed by The Art & Design Partnership Ltd.
CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC
(Low Voltage Directive)
APPROVED for connection to
telecommunication systems specified
in the instructions for use subject to
the conditions set out in them
Technical
information
Environment
Your Converse 220 should be
kept free of dust, moisture and
high temperatures.
Wipe the casing clean with a
damp, not wet, cloth.
Do not use spray or abrasive
cleaners as damage to the
internal components or polished
surfaces could result.
How many phones
can you have? (REN)
All items of telephone
equipment have a Ringer
Equivalence Number (REN),
which is used to calculate the
number of items which may be
connected to any one telephone
line. Your Converse 220 has a
REN of 1. A total REN of 4 is
allowed. If the total REN of 4 is
exceeded, the telephones may
not ring.
With different telephone types
there is no guarantee of ringing,
even when the REN is less than 4.
Connection information
Your Converse 220 may be
connected to public networks in
the United Kingdom.
It may also be connected to
compatible switchboards. If in
doubt, your switchboard
supplier or maintainer should be
able to offer help. Advice on
connection to BT switching
systems can be obtained by
dialling Freefone 0800 800 154.
It can be connected to Meridian
systems with Message Waiting.
The Message Waiting Indicator
responds to the series of line
reversals output by the Meridian.
If you do not have a compatible
switchboard, it cannot be
guaranteed that your Converse
220 will operate correctly under
all possible conditions of
connection.
Guarantee
If you own your Converse 220
under BT’s guarantee BT
guarantees the product for one
year provided that:
The goods have only been used
for their intended purpose and
have not been subjected to
misuse, or been wilfully or
accidentally damaged.
The goods have not been
tampered with or repaired by
anyone other than BT, its staff or
agents. If a fault does occur in
this product, and you bought the
unit yourself, provided that you
return it to the place of purchase
and produce your receipt, it will
either be repaired or replace
free of charge.
The terms and conditions of this
guarantee do not affect your
statutory rights.
If you own your Converse 220
outside guarantee:
If your Converse 220 needs
repair after the guarantee period
has ended, it must be repaired
so as to remain compliant with
the approval requirements for
connection to the telephone
network.
We recommend that you contact
BT on Freefone 0800 800 150
or visit your nearest BT shop
and you will be informed of our
recommended repair agents.
Userfriendly
Guide
Converse 220
Wall-
mounting
Your Converse 220 can be
wall-mounted using the
screws and wall plugs
provided.
Unclip the stand on the back
of the Converse 220.
Drill two holes in the wall
61mm vertically apart using
a 8mm drill bit.
Insert the wall plugs if
necessary, then insert the
screws leaving about 5mm
protruding from the wall on
which to hang the phone.
Rotate the handset clip 180˚
so that it protrudes upward.
This holds the handset in
place when wall mounted.
Hang the holes on the back
of the phone over the
screwheads and gently pull
the phone downward to
make sure it is securely in
place.
Hang the handset on the
handset clip.
Using BT
Select
Services
Please note
A switchboard can provide a
similar range of functions to
BT Select Services. If your
Converse 220 is connected to
a switchboard, you can simply
use it as a normal extension.
Your Converse 220 gives
you easy access to the
following range of BT Select
Services. Five of the one-
touch button have been pre-
set with phone numbers for
the following services:
•Call Return
(No charge)
•Call Diversion
(Quarterly subscription)
•Call Minder
(Quarterly subscription)
•Reminder Call
(Pay per call)
You can replace the pre-set
numbers with your own
numbers, if you wish.
Simply follow the steps
shown in ‘To store a one-
touch number’, page 4.
For further information, see
the Select Services User
Guide, supplied when you
subscribe to the services of
your choice.
If you are not connected to
the BT network, some of the
services may not be available.
Please contact your network
provider.
Call Return
Call Return tells you the
number of the last person
who called you and the time
and date the call was
received.
Lift the handset (or press
the Monitor button)
Press the Call Return one-
touch button.
The Call Return information
is announced.
Call Diversion
You can use your Converse
220 to request the network
to divert incoming calls to
another number.
You can choose to divert:
- all calls
- calls that you do not
answer within 5 rings
- calls when your line is
already engaged.
To switch Call Diversion
on and off
Lift the handset (or press
the Monitor button)
Press the Call Diversion
one-touch button.
Enter the number to which
you would like your calls
diverted.
Press the #button and
listen for confirmation of
your instructions.
Replace the handset (or
press the Monitor button).
Call Minder
Call Minder gives you a
personal answering service
that takes calls when you do
not answer your phone or if
you are already on the line.
You can record your own
greeting or use a standard
greeting which asks each
caller to leave their message.
Call Minder gives you the
time and day of each
message and you can access
your messages from any
phone with a Touchtone™
keypad.
Details on how to use Call
Minder are provided when
you subscribe to the service.
To ring your Call Minder
service
Press the Call Minder one
touch button.
When Call Minder answers,
follow the voice prompts to
play back, save, delete and
skip forward or backward
through your messages.
Reminder Call
You can turn your Converse
220 into a 24 hour alarm
clock, that rings you back at
the exact time you specify.
To set a Reminder Call
Lift the handset (or press
the Monitor button).
Press the Reminder Call
one-touch button.
Use the keypad to enter the
time you want to be called
back. Use the 24 hour
clock, e.g. 0 7 3 0 books a
Reminder Call at 7.30 am
Press #and listen for
confirmation.
Replace the handset (or
press the Monitor button).
Other services
Three Way Calling - ideal for
family or business matters.
Three way calling lets you
speak to two other callers at
the same time.
Charge Advice - instantly
tells you the exact cost of
any call you have just
finished.
Call Waiting - If you’re
making a call, a discreet
‘beep’ lets you know another
call is waiting. You can put
your original caller ‘on hold’
by using the Rbutton and
switch to the new caller.
For information on these
and many other valuable
services, call BT on 152.
If you are not connected to
the BT network ask your
Telecom supplier for
information about their
services.
To re-set BT Select
Services buttons
If you have stored your own
numbers over the BT Select
Services one-touch buttons,
you can re-set them to the
original BT numbers.
Lift the handset (or press
the Monitor button).
Press the Store button.
Press twice, the one-touch
button you want to re-set.
Press the Store button.
Replace the handset (or
press the Monitor button).
Help
No dialling tone
Is the line cord plugged into
the telephone socket?
Nothing happens when
you dial
Check that the dialling
mode switch is set to the
correct position
The handset does
not ring
Is the ringer volume set
to OFF?
You may have too many
phones, fax machines
and/or answering machines
plugged in which might be
overloading the sockets.
(See ‘Ringer Equivalence
Number’, page 8).
WALL
WALL PLUG SCREW
61mm
Memory Service Code
location
6Call Return 1471
7Set Divert ✱21✱
Cancel Divert #21#
8Call Minder 1571
9Reminder Call on ✱55✱
10 Reminder Call off #55#
M6
M9
M7
M8
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Installing
your
Converse 220
Situating your
Converse 220
Situate your Converse 220
close enough to a phone
socket so that the cables
will reach.
Do not stand it on carpets
or other similar surfaces
that generate fibres.
Your Converse 220 can be
wall-mounted. See ‘Wall-
mounting’.
Warning
Your Converse 220 is only
designed to be operated in a
normal office or domestic
environment.
It should not be used in
bathrooms or near water.
Check your telephone
wall socket
If you do not have a modern
style socket, call Freefone
0800 800 150 and ask for
a BT engineer to come and
fit the correct socket. This
is a chargeable service.
Plug your Converse
220 into the phone
socket
Check the
dialling mode
Use the DIALLING MODE
switch on the underside of
your Converse 220.
Your Converse 220 should
be pre-set to TB which gives
you Tone dialling. This
ensures the phone will work
with all modern digital
exchanges.
If your phone does not
work, try setting the
dialling mode to P.
If you are connecting to a
switchboard, check with
your switchboard operator
or communications manager
which dialling mode you
need. Your Converse 220 is
approved for all compatible
switchboards. If you would
like a list of compatible
switchboards, please
contact BT on Freefone
0800 800 154.
Your Converse 220 is
now ready for making
and receiving calls.
P
T
TB
MODE
Using
your
Converse 220
Emergency calls
The emergency services can be
contacted by dialling 999 or
112.
If your Converse 220
is connected to a
switchboard or PBX, you
might have to dial another
number before 999 112 in
order to get an outside line.
On some switchboards, you
may not be able to get an
outside line if the power
fails. Check with your
switchboard operator or
communications manager.
To make a call
Lift the handset off the base.
Dial the number you want.
At the end of your call,
replace the handset.
To use the monitor
You can dial a number and
hear the dialling and ringing
tones of your call without
lifting the handset.
Press the Monitor button.
You hear the dialling tone.
Dial the number you want.
When your call is answered,
lift the handset and speak.
Using a headset
Converse headsets(RJ11 jack)
are available separately
from BT shops or by calling
Freefone 0800 800 150.
Plug the headset into the
socket marked HEADSET on
the underside of the base.
To make a call, press the
Headset button.
Dial the phone number.
To end the call press the
Headset button.
To use the
Secrecy button
You can prevent your caller
from hearing you while you
talk to someone else close by.
Press the Secrecy button.
The red Secrecy light comes
on. Your caller cannot hear
you.
To resume your conversation,
press the Secrecy button
again. The secrecy light
goes off.
To redial the
last number
You can redial a number up
to 31 digits long.
Lift the handset.
Press the Redial button.
The last number you called
is redialled.
Visual ring indicator
When you have an incoming
call the Visual ring indicator
will flash in time with the
ringing signal. Lift the
handset to answer the call.
Message Waiting
indicator
This feature is for Meridian
switchboard users only.
When you have Voice mail
messages waiting the
Message Waiting indicator
will flash at regular constant
intervals.
To adjust the
ringer volume
Use the RINGERVOLUME
switch on the underside of
your Converse 220.
Set the volume switch to the
setting you want: HI, LOW
or OFF.
The call indicator light will
flash when you have an
incoming call with all three
settings.
To adjust the
ringer tone
Use the RINGERTONE
switch on the underside of
your Converse 220.
Set the ringer tone switch
to the setting you want:
R1 for a low pitch ring or R2
for a high pitch ring.
To adjust the callers
speech volume
During a call, you can make
your caller’s voice louder.
When using Monitor:
Press the VOL + or VOL -
button to increase or
decrease the volume of your
caller’s voice.
When using the handset or
a headset:
Press the Amplify button.
Press the VOL + or VOL -
button to increase or
decrease the volume of your
caller’s voice.
To store a number
Your Converse 220 has 10
one-touch directory buttons
for your most frequently
dialled numbers. A stored
number can be up to 21
digits long and can include
the * and # buttons. Use the
labels next to the one-touch
buttons to keep a note of
each stored number.
Press the Monitor button (or
lift the handset).
Press the Store button.
Press the one touch memory
button under which you
want to store the number.
Dial the phone number you
want to store
Press the Store button.
Press the Monitor button (or
replace the handset).
The number is stored.
To change a stored number,
repeat the steps shown above.
The new number will replace
the existing one-touch number.
To store a number
longer than 21 digits
Store the first 21 digits as
shown above, then repeat
the steps to store the
remaining digits under
another one-touch number.
To dial a
one-touch number
Lift the handset (or press
the Monitor button) and
press the one-touch button
you want. The number is
dialled.
IMPORTANT
Check that your
Converse 220 is
complete. When you
unpack you must have:
Converse 220
phone with
telephone line
cable attached
Screws and wall
plugs for wall
mounting
✓
Thank you for making the right choice. You can expect your Converse 220 to provide many years of
quality service. Please read the instructions carefully before use and keep this user guide for future reference.
Voice amplification
Amplifies your callers
voice when using the
handset or headset.
Monitor
Lets you hear the
dialling and ringing
tones of your call,
without lifting the
handset.
Headset
Used in conjunction
with a headset.
At a glance
Handset clip
Holds handset in place
when wall mounted. Visual ring indicator
Flashes when you
have an incoming call.
✓
To dial a one-touch
number of more than
21 digits
Lift the handset (or press
the Monitor button)
Press the one-touch button
which contains the first 21
digits.
Press the one-touch
button which contains the
remaining digits.
The number is dialled
automatically.
To store a pause in a
one-touch number
A pause is sometimes
required with switchboards
and network services.
A pause simply gives the
switchboard a couple of
seconds to pick up the
outside line before dialling
the phone number you want.
Using the Pbutton, you can
store a pause in numbers in
the one-touch directory.
Press the Monitor button (or
lift the handset).
Press the Store button.
Press the one touch memory
button under which you
want to store the number.
Enter the phone number
you want. Where you want
to add a pause, press the P
button.
Press the Store button.
Press the Monitor button (or
replace the handset).
The number is stored.
Recall button
The Recall button is for use
with switchboard services
and some BT Select Services.
Five minute memory
back-up
If you unplug your Converse
220 from the telephone
socket, it will keep all
numbers you have stored
under the one-touch buttons
for about five minutes.
If your phone is unplugged
for longer, the stored
numbers may be lost.
Pre-programmed BT Select
Services numbers will not
be affected.
R1
R2
RINGER
HI
LOW
OFF
RINGER
VOLUME
M1
Message Waiting indicator (for
Meridian Switchboard users only)
Flashes when there is
Voice Mail.
Store
Lets you store numbers in the
one-touch directory.
Recall
For use with switchboard services
and some BT Select Services.
Pause
Stores a pause in a one-touch
directory number.
Secrecy (and light)
Allows you to talk to someone in
the same room without your caller
being able to hear the
conversation.
Phone number label
Lift the plastic cover to remove
the label.
One touch directory buttons
Press to dial a stored number.
Buttons M6 to M10 are pre-
programmed with Select Service
codes.
Volume
Adjusts the volume of your
caller’s voice.
Redial
Redials the last number called.
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