BT CONVERSE 1400 User manual

BT Converse 1400 – Edition 4 – 22.12.05 – 7097
User Guide
BT CONVERSE 1400 2-LINE

BT Converse 1400 – Edition 4 – 22.12.05 – 7097
■2Line speaker phone lets you
make and receive calls from
two separate telephone lines.
■200 Name and number
directory.
■Nine pre-set BT Calling
Feature numbers giving easy
access to, directory enquiries,
Call Diversion, Call Waiting
and the 1571 BTanswering
service.
■Headset socket lets you
make and receive calls
privately while keeping
your hands free.
■Handsfree button lets you
make and receive calls using
the built in loudspeaker and
microphone.
■Three-way conference calling
lets you combine both
telephone lines for a three-
way conversation.
■Hold a call on one or both
telephone lines.
■Secrecy lets you talk to
someone else close by
without your caller hearing.
■Providing you are connected
to a compatible switchboard,
or are a 1571 user, the voice
mail indicator lets you know if
you have messages on your
networks’ answering service.
■Data port lets you connect a
modem or similar products.
Welcome…
to your BT Converse 1400 corded
2line telephone

Section
BT Converse 1400 – Edition 4 – 22.12.05 – 7097
This User Guide provides you with all
the information you need to get the
most from your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
■Hearing aid friendly
The BT Converse 1400 is fitted with an inductive coupler
so it is compatible with hearing aids.
Got everything?
■BT Converse 1400
telephone
■Handset and cord
■Two telephone
line cords
■Power supply unit
■Stand for desk
mounting (fitted)
■Wall mounting plugs
and screws

Getting started
Location . . . . . . . . . . . . . . . . . . . . . . .5
Setting up . . . . . . . . . . . . . . . . . . . . . .5
Getting to know your phone
Buttons . . . . . . . . . . . . . . . . . . . . . . . .8
Using the phone
Making and ending calls . . . . . . . . . . .10
Receiving a call . . . . . . . . . . . . . . . . . .10
Headset . . . . . . . . . . . . . . . . . . . . . . .10
Handsfree . . . . . . . . . . . . . . . . . . . . . .11
Volume . . . . . . . . . . . . . . . . . . . . . . . .12
Redial . . . . . . . . . . . . . . . . . . . . . . . . .12
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .13
Holding calls . . . . . . . . . . . . . . . . . . . .14
Three-way conference call . . . . . . . . . .14
Message Waiting . . . . . . . . . . . . . . . . .16
Recall . . . . . . . . . . . . . . . . . . . . . . . . .16
Directory
Store a number in the directory . . . . . .17
Dial a number in the directory . . . . . . .17
Edit a directory entry . . . . . . . . . . . . . .18
Delete a directory entry . . . . . . . . . . .18
Delete all directory entries . . . . . . . . .18
Menu
Ringer volume . . . . . . . . . . . . . . . . . . .19
Ringer tone . . . . . . . . . . . . . . . . . . . . .19
Time & date . . . . . . . . . . . . . . . . . . . .20
Contrast . . . . . . . . . . . . . . . . . . . . . . .20
BT Calling Features
Caller Display . . . . . . . . . . . . . . . . . . .21
Calls list . . . . . . . . . . . . . . . . . . . . . . .22
View an entry in the Calls list . . . . . . . .22
Dial an entry in the Calls list . . . . . . . .22
Save an entry from the Calls list
to the directory . . . . . . . . . . . . . . . . . .23
Delete an entry in the Calls list . . . . . .23
Delete all entries in the Calls list . . . . .24
Menu options . . . . . . . . . . . . . . . . . . .25
BT Answer 1571 . . . . . . . . . . . . . . . . .25
118 500/118 707 . . . . . . . . . . . . . . . .25
Call Divert . . . . . . . . . . . . . . . . . . . . . .26
Reset your phone . . . . . . . . . . . . . . . .27
Help ..........................28
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . .29
Cleaning . . . . . . . . . . . . . . . . . . . . . . .29
Environmental . . . . . . . . . . . . . . . . . . .29
Guarantee . . . . . . . . . . . . . . . . . . . . . .31
How many telephones can you have? . .32
Switchboard compatibility . . . . . . . . . .33
R&TTE Directive . . . . . . . . . . . . . . . . .33
Wall mounting your phone .........34
4 In this guide
BT Converse 1400 – Edition 4 – 22.12.05 – 7097

Setting up
Connect the mains power supply and line cords
1. Plug the lead of the mains power cable into the POWER
socket on the underside of the phone and route the cable
as shown.
2. Plug the telephone line cords into the sockets marked
LINE 1 and LINE 2 on the underside of the phone and
route the cables as shown.
Optional
3. Your BTConverse 1400 is designed to run from a
power supply or batteries. Batteries are not supplied
with the unit, but if you want to fit them follow the
instructions on the following page.
If you are not using the power supply provided, batteries
are required for the idle display and for the message
waiting feature to work.
Getting started 5
BT Converse 1400 – Edition 4 – 22.12.05 – 7097
POWER
LINE 1
LINE 2
Location
You need to place your BT
Converse 1400 within 3 metres
of a telephone and mains power
socket so that the cables will
reach.
Your BT Converse 1400 can be wall
mounted, see ‘Wall mounting your
phone’ page 34.

6
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Turn the phone over and remove the battery
compartment cover. Insert 4 x AA batteries as shown
and replace the cover.
4. Fit the desk mounting plinth if required by positioning
the plinth over the lugs and pushing it down into place,
as shown by the black arrows.
5. Plug the mains power adaptor into the wall socket and
switch on.
6. Plug the telephone line cord(s) into the wall socket. The
display will show the default time and date.
Getting started
Battery low indicator
If you have batteries fitted and
they need replacing, the will
flash in the display.
Some features will not work
when using batteries only. It is
recommended that you use the
mains power adaptor supplied to
obtain the full benefits of the
product.
If a line is connected, and then
disconnected, the line LED will
flash until the phone is
manually reset.

7. Check the dial mode setting.
The Mode switch on the underside of your BT Converse
1400 is pre-set to TB for tone dialling with timed break
recall. If your phone does not work, try setting the
dialling mode to Por T.
If you are not sure which setting to use, please contact
your service provider or switchboard manager.
8. Your BT Converse 1400 has a data socket so you can
connect another product such as a modem. If required,
connect the device to the DATA port on the side of the
phone.
Your BT Converse 1400 is now ready for use.
7Getting started
BT Converse 1400 – Edition 4 – 22.12.05 – 7097
Data cable
P = Pulse dialling with earth recall.
T = Tone dialling with earth recall.
If you have a preferred outgoing
telephone number this should be
connected as line 1 because this is
the default line that your BT
Converse 1400 will connect to
when you lift the handset to dial
out (when both line 1 and line 2
are not in use).

Calls
Hold
Conference
Line 1
Line 2
Menu
Redial
BT Converse 1400 2-Line
12:18pm
01/01/05
Getting to know your phone 8
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Handset park
If the phone is wall-mounted, you can
hang the handset here if you need to
leave the phone during a call.
UP/DOWN
Lets you view the call or scroll through
options in the display, e.g. when you
have pressed the menu or
phonebook buttons.
(X) Clear
Deletes characters and numbers from
the directory and redial list.
Recall
For use with a switchboard and some BT
Calling Features, page 16.
Handsfree
Make and receive calls via the built-in
loudspeaker, page 11.
Volume + –
Adjust the volume
of your caller’s
voice, page 12.
Buttons

12:18pm
01/01/05
L1 L2 ON HOLD
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Call indicator
Flashes when you have an incoming call.
Message waiting indicator
Flashes when you have voice mail, page 16.
Directory
Opens the directory, page 17.
Menu
Use the access BT Services and set-up options.
✔(Select)
Selects and confirms displayed options and entries.
Dials the number entered.
Calls
Use to access the Calls list.
Dialling mode (underneath the phone)
Lets you set the dialling mode, page 7.
Hold
Lets you put a call on hold on one or both lines, page 14.
Conference
Lets you combine both phone lines for a three-way
conversation, page 14.
Line 1 & 2
Lets you select the line you want to use, page 10.
When answering a call, press the line button that is
flashing.
Secrecy & indicator
During a call, lets you talk to someone else close by
without your caller hearing you.
When active, the light is illuminated, page 13.
Redial
View and dial any of the last 10 numbers called, page 12.
Headset
Lets you make and receive calls when using a headset.
When active, the light illuminates, page 10.
Microphone
For use when using handsfree.
Display icons
Battery low
icon displayed
if you have
batteries fitted
and they need
replacing.
ON HOLD will be
displayed and will
flash when a call to L1
or L2 are put on hold.
Ringer’s
switched off
but Call
Indicator
light will still
flash.
Missed
Call.
More than one
call from the
same number
displayed.
Line 1/2 in use
when displayed.
L1 or L2 will
flash when either
line is on hold. Handset
in use.

Making and ending calls
Using auto-line selection:
Your BT Converse 1400 will choose a line for you.
1. Lift the handset and wait for the dial tone. Dial the
number you want.
Or
Choose a specific line yourself:
1. Press or then lift the handset. When you hear
the dial tone dial the number you want.
2. Replace handset to end the call.
Receiving a call
1. When the phone rings the call indicator light and line
button will flash. Simply pick up the handset. Or, if both
lines are ringing, press the line button you want to
answer.
Headset
Headsets are not supplied with your BTConverse 1400.
However, you can buy headsets (with RJ11 jack plug) by
calling 0870 243 0126 or online at www.bt.com/shop
Line 2
Line 1
Auto-line selection
If both lines are not in use, line 1
will automatically be chosen as it
is the default line. This will not
happen if the telephone is powered
by batteries only.
If both lines are ringing and you
pick up the handset you will
automatically answer line 1 in
preference to line 2. Press
if you would rather answer line 2
before lifting the handset.
Line 2
Using the phone 10
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11
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Transferring the call to the
handset or headset
During a handsfree conversation
you can transfer the call to the
handset just by lifting the handset
or to the headset by pressing .
You may have to adjust the volume.
Making a headset call
1. Plug the headset (not supplied) into the socket marked
HEADSET on the underside of the base.
2. Press and dial the number. When the headset is in
use, the headset indicator light is illuminated.
3. Press to end the call.
Receiving a headset call
1. When the phone rings and the headset is plugged in,
press to answer.
2. When the call is finished, press to end the call.
Handsfree
Make and receive calls without lifting the handset.
Making a handsfree call
1. Press . You will hear the dial tone.
2. Dial the number you want. When your call is answered,
speak as normal (or if you wish to speak to your caller
privately, pick up the handset).
3. Press to end the call.
Using the phone

12
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Receiving a call handsfree
1. When the phone rings, press and speak.
2. Press to end the call.
Volume
Whether using the handset, headset or handsfree, you
can adjust the volume of your caller’s voice.
1. During a call, press or to adjust the volume.
Redial
You can redial any of the last 10 numbers you have
called on both lines. Each redial number can be up to
30 digits long.
Redial the last number
1. Lift the handset or press or
2. Press .
Redial one of the last 10 numbers
1. Press then scroll or until the number you
want is displayed.
2. Lift the handset or press , or .
The number on screen is dialled.
Using the phone
Default volume levels
Earpiece –Level 1
Handsfree – Level 3
Headset – Level 1

Save a number from the redial list to the directory
When reviewing the redial list you can store a number to
the directory. Numbers can be no longer than 28 digits
and can include pause, and .
1. Press then scroll or until the number you
want is displayed, then press . (when you store your
very first entry in the directory you will not need to
press ).
2. Display shows
Save Number .Press .
3. Display shows
Enter Name :Enter the name and press .
4. Display shows
Edit Number :Edit the number if required
and press . The display shows
Entry Saved .
Secrecy
During a call, you can talk to someone nearby without
your caller hearing you.
1. During a call, press . The red secrecy light is
illuminated and your caller cannot hear you although you
will still be able to hear them.
2. Press again to return to your caller. The red secrecy
light will switch off.
Using the phone 13
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Secrecy works in handset, headset
and handsfree modes.

The hold feature works in handset,
headset and handsfree modes.
Holding calls
You can put a call on hold on one or both lines at the
same time. Please note that held calls take precedence
over new incoming calls. For example, if a call is held
on line 1 and then line 2 starts to ring, if you lift the
handset, press or , you will be returned to the
held caller, you will not be answering the new ringing
call.
Put a call on hold
1. During a call, press . The Line button will flash and
the display will flash
On Hold to indicate that your caller
is on hold. The display will also show the duration time
of the call.
2. Press or to return to your caller.
Three-way conference call
You can hold a three-way conference call between
yourself and two external callers. You can only start a
three-way call when either one line is held and one is
active or if both lines are held.
1. Dial the number of the first person you want to talk to.
Once you have spoken to them, press . The line will
flash and the display will show
L1/L2 and ON HOLD .
Hold
Line 2
Line 1
Hold
14 Using the phone
BT Converse 1400 – Edition 4 – 22.12.05 – 7097

2. Seize the idle line and dial the number of the second
person you want to talk to.
3. Once you have spoken to the second person, press
to connect the two lines. You can now all talk to each
other.
If you wish to end the call with one of your callers but
want to continue talking to the other, press the Line
button that you want to stop talking to.
4. Toend the call, replace the handset.
Holding a line during a three-way call:
If you press during a three-way call, Lines 1 and 2
will be put on hold. To return to your callers, press .
If you are in handsfree or headset mode when you press
,to return to your callers, press or .
If both lines are held but you wish to return to only one
of the callers, press either or depending on
who you wish to return to. The other line will still be
on hold.
If you press either or during a three-way call,
you will end the call with the caller on that line but you
will still be connected to the other line.
Line 2
Line 1
Line 2
Line 1
Hold
Conference
Hold
Conference
15Using the phone
If you wish to conduct the three-
way call in handsfree or headset
modes, press either or
once you are all connected.
BT Converse 1400 – Edition 4 – 22.12.05 – 7097

Message Waiting switch
Your Converse 1400 is preset to
work with BT’s 1571 on normal
exchange lines. If your telephone is
connected to a switchboard you
may need to change the switch
setting on the base of the phone.
Try it on setting 1571, then, if it
doesn’t work, try the other
settings.
Typically, position MW1 is for an
ISDX type switch, but if the light
stays on permanently use MW2.
Typically, position MW3 is for an
SX 2000 type switch.
Message waiting
1. If you subscribe to your network’s answering service (e.g.
BT’s 1571) and you have new messages, your Message
Waiting indicator will flash.
Toaccess your messages, either:
2. Lift the handset (or press or ) and dial
.
Or
Press . Display shows BT Service ,press .
Display shows
BT Answer 1571 ,press again. 1571 will
be dialled in handsfree mode.
Lift the handset or press to listen to your messages
privately.
Recall
The Recall button is used to access a range of
switchboard services, for example, to transfer calls and
with some BT Calling Features.
16 Using the phone
BT Converse 1400 – Edition 4 – 22.12.05 – 7097
IMPORTANT
If you are not using the power
supply provided, you will need to
fit batteries (pages 5-6) to use the
message waiting feature.
If your BT Converse 1400 is
connected to a switchboard, this
feature only works with compatible
models.

Store your 200 most frequently used names and
numbers in the directory for easy dialling. Each name can
be up to 16 characters long and each number up to 28
digits long. The number can include a Pause, ,
or .
Store a number in the directory
1. Press then .
(When you store your very first entry in the directory you
will not need to press ).
2. Display shows
Add New Entry .Press .
3. Display shows
Enter Name :Enter the name and press .
4. Display shows
Enter Number :Enter the number and press
.The display shows
Entry Saved .
Dial a number in the directory
1. Press and scroll or to the number you want.
2. Lift the handset or press or .
Or
1. Lift the handset or press or .
2. Press .The first number in the directory is displayed.
Scroll or to the number you want.
3. Press to dial.
You can store a number during a
call or while the phone is in standby.
Entries are automatically stored in
alphabetical order.
Entering names
Use the keypad letters to enter
names, e.g. to store Tom:
Press once to enter T.
Press three times to enter O.
Press once to enter M.
Writing tips
If you make a mistake, press
to delete the last character or digit.
Press to insert a space
Press to enter a pause.
Batteries must be installed in order
to view and add directory entries
when the phone is standby.
If you are using the power supply
then no batteries are needed.
Directory 17
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Edit a directory entry
1. To change a directory entry, press .
2. Scroll or to the entry you want and press .
3. Scroll or to display
Edit Entry and press .
4. Edit the name and press .
5. Edit the number and press to confirm. Display shows
Entry Saved .
Delete a directory entry
1. To delete a directory entry, press .
2. Scroll or to the entry you want to delete and
press .
3. Scroll or to display
Delete Entry and press .
4. Display shows
Are you sure? Press again to
confirm. Display shows
Entry Deleted .
Delete all directory entries
1. Press ,then .
2. Scroll or to display
Delete All and press .
3. Display shows
Are you sure? .Press again to confirm.
Display shows
Entry Deleted .
Directory

Use the menu to adjust your phone’s settings to your
preference.
Ringer volume
There are 4 volume settings for both lines: 1, 2, 3
and Off.
1. Press and scroll or to display
Ringer Volume .
2. Press .
3. Scroll or to the setting you want.
4. Press to confirm. Display shows
Saved .
5. Press to return to standby.
Ringer tone
There are 3 tones to choose from – Tone 1, Tone 2 and
Tone 3 for each line.
1. Press and scroll or to display
Ringer Tone .
2. The display shows
L1 scroll to either Line 1 or Line 2 and
press .
3. Scroll or to the setting you want.
4. Press to confirm. Display shows
Saved .
Menu 19
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MMM =ringer off
mmm =ringer volume 3

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5. Press to return to standby.
Time and date
1. Press and scroll or to display Set Time & Date .
2. Press .
3. Use the keypad to enter the time using the 24 hour
format HH:MM, e.g. for 9.15am
4. Press to confirm.
5. Enter the date using the format DD:MM:YY
e.g. for 6th November 04
6. Press to confirm. Display shows
Saved .
7. Press to return to standby.
Contrast
You can adjust the display contrast to suit your preference.
There are 5 levels and your BT Converse 1400 is pre-set
to level 2.
1. Press and scroll or to display
Contrast .
2. Press .
3. Scroll or to the setting you want, level 1-5.
4. Press to confirm. Display shows
Saved .
5. Press to return to standby.
Menu