BT RELATE 1500 User manual

Relate 1500 Caller Display
& Call Waiting Telephone
For use with BT’s Caller Display and Call Waiting
User guide
Caller Display and Call Waiting Services requires set-up by BT or your
service provider and connection to a digital exchange.

12:30 27 8
00000040229311117
0
PM NEW
CALLS
CALL WAITINGEXTENSION IN USE
Please open this page for a further ‘at a glance’
guide to your Relate 1500 Caller Display.
Date of call
18 digits
16 alpha
characters
Number of calls
(1-30)
Answered/
unanswered
icon
Name of caller (if stored in
your directory) or a Network
text message
Time of
call/or
time of
day
Telephone
number
Indicates when
another extension
is in use
Indicates that
another person is
trying to call you
Relate 1500 Screen
Idle State
Screen Caller Display Screen Caller Display/Call Waiting Screen
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PM NEW
CALLS
12:30 27 8 1
PM CALL
00000048243011177
NEW
CALLS
12:30 27 8
0093203406901
PM CALL
CALL WAITING
2
NEW
CALLS

12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
REDIAL SERVICES CALLS DIRECTORY STORE
RECALL CLEAR
DIAL
MONITOR
PAUSE SECRECY
NO.
EXT.
Directory
Use to access numbers you
have stored in your directory.
Page 15
Incoming Call LED
Flashes, after calls
received.
Calls
Use to access the list
of numbers that have
called you.
Page 12
Services
Use to access
pre-programmed
BT Select Services.
Page 18
Redial
Allows you to redial
the last 3 different
numbers called.
Page 12
At a glance
Dial
Press to dial a number shown in the
display.
Page 10
Clear
Deletes numbers stored in the calls list,
directory and redial.
Pages 14,16
Display
Displays number information in the calls
list plus directory, redial and the number
dialled. Also shows battery low warning
for up to two weeks before the batteries
are drained.
Previous page
Store
Use when storing and editing
numbers in the directory.
Page 15
Monitor
Allows you to dial a number
without lifting the handset.
Page 11
Recall
For use with BT Select
Services and switchboards.
Page 11
¶ Ä scrolling buttons
Use to move up and down through the
calls list, directory or redial numbers.
§ © scrolling buttons
Use to move left and right to edit individual
characters of numbers/names stored in the
directory.
Timer
Provides a display starting
at 00.00 enabling you to
time the length of a call.
Page 20
Monitor Volume
Use to adjust the volume
of the call monitor loud speaker.
Page 8
Pause
For use with switchboards and
BT Select Services.
Page 17
Secrecy light
Comes on when the Secrecy
function is active.
Page 10
Secrecy
Allows you to talk to someone in the same
room without your caller being able to hear
your conversation.
Page 10
1
Edition 7 3rd October 97 Edition 7 3rd October 97
BT Helpline
0345 573464
Please call the BT Helpline if you
require further assistance with
your Relate 1500 Caller Display.

RINGER
VOLUME
HI
LOW
OFF
9v DC
Telephone line cord
Plug into the telephone
line socket
Telephone power cord
Plug into the mains power socket
Ringer volume
HI/LOW/OFF
Battery
compartment
At a glance
Rear view of the Relate 1500 Caller Display (without base stand)
3

4
At a glance 1
Introduction 5
Setting up 6
Using the phone 11
Additional features 19
Help 23
Maintenance 25
Technical information 26
Index 27
Hints and tips boxes
In this user guide we’ve included helpful tips and
useful notes. They are shown in a grey box.
In this guide
BT Helpline 0345 573464
Please call the BT Helpline if you require further
assistance with your Relate 1500 Caller Display
and Call Waiting Telephone.

Introduction Your Relate 1500 is designed for ease of
use and made to the high standards set by BT
We thank you for making the right choice and
expect that your Relate 1500 will give you many
years of quality service.
Please read the instructions carefully before
use and keep this user guide for future
reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the telephone)
Purchase price:
For warranty purposes, proof of purchase is
required, so please keep your receipt.
5

6
Check that your Relate 1500 is complete.
When you unpack you should have:
• Relate 1500 with telephone line cord attached.
• 13 amp mains power adaptor plug.
• Stand.
• 2 screws and 2 wallplugs for wall mounting.
Setting up Follow these steps to get your Relate1500
ready for use
Plan where you will put your Relate 1500. It should
be within 2 metres of a phone socket and within 3
metres of a mains power socket..
Are you connecting to a cable telephone
network?
Your Relate 1500 is designed to work with both BT
and other UK networks.
The operation of the phone is the same for all
networks. On some UK networks the caller’s
information will not be displayed until after the
first ring.
BT’s Caller Display and Call Waiting Services
Your Relate 1500 receives and displays caller
display information transmitted over the BT
network. In most cases this information
includes the caller’s phone number and the
date and time the call was received.
The Relate 1500 will also display the caller’s
details while you are engaged on another call.
For your Relate 1500 to display this information,
you must first subscribe to BT’s Caller Display
and Call Waiting Services.
For more information, call BT on:
Freefone 0800 800 150 for residential
customers.
Freefone 0800 800 152 for business
customers.
Other UK networks
For your Relate 1500 to display the information
you must subscribe to your network providers
Caller Display and Call Waiting Services.
For more information call your network provider.
If you do not have a modern phone socket,
call Freefone 0800 800 150 and ask for a
BT engineer to come and fit the correct socket.
There is a charge for this service.

1 Insert batteries
If there is a power failure and you do not have
batteries fitted, the telephone will operate
normally but the caller display function will not
work and the idle screen will go blank.
Information stored in the calls list and in the
directory will be lost.
To install the batteries, remove the stand if
fitted and open the battery cover on the
underside of your Relate 1500. You need 4
AA Alkaline batteries.
If there is a power failure
As long as batteries are installed and are in good
condition, information stored in the calls list and
directory will not be lost. When the handset is lifted
the display will show NO MAINS POWER.
If the phone is only powered by the batteries the
display will remain blank until the handset is lifted.
Please note, that if batteries only are fitted, the
screen will remain blank until the handset is lifted.
Setting up
Warning
1Do not try to use any power supply other than
the one provided, item code 871057. If you
do, you may permanently damage your Relate
1500 which will result in non-compliance and
invalidate its approval.
2There is a slight chance that your Relate 1500
could be damaged by an electrical storm.
We recommend that you unplug the base unit
from the mains power supply during storms.
RINGER
VOLUME
HI
LOW
OFF
9v DC
+-
AA Alkaline +- AA Alkaline
+-
AA Alkaline +- AA Alkaline
Battery low indication
When the batteries are about two weeks away from
being exhausted the display will show BATT LOW
along the bottom of the screen. When the
batteries are fully drained, the display will show
CHANGE BATTERIES.
Battery compartment door
7

8
2 Fitting the mains power
adaptor and the stand
• With your Relate 1500 face down, feed
the telephone line cord and power line cord
through the hole in the stand.
• Plug the power line cord into the base of the
Relate 1500.
• Guide the two lugs on the stand into their
respective slots, as shown. Then swing the
stand down to meet the underside of the
base unit and allow the clip on the stand to
click into its slot.
RINGER
VOLUME
HI
LOW
OFF
9v DC
POWER LINE CORD
POWER LINE
PLUG (connected)
• Press the telephone line cord and power line
cord into their guiding grooves to allow the
stand to sit flat when the Relate 1500 is
positioned upright.
You will need to plug the telephone line cord
and power line cord into their respective wall
sockets.
Setting up

3 Set the ringer volume
The ringer switch is located on the bottom of
the unit. There are 3 settings.
HI a loud ring. Your Relate 1500 is pre-set
to this position.
LOW a quiet ring.
OFF no ring.
4 Adjusting the contrast of the
display screen
You can use the ¶or Äbuttons to make the
screen lighter or darker.
To adjust the contrast of the display screen
•Press and hold down the ¶button and at the
same time press the Ä button repeatedly to
alter the screen to a suitable setting.
RINGER
VOLUME
HI
LOW
OFF
5 Setting the call monitor volume
The 3 position volume switch is located on the
front edge of the Relate 1500 and you should
set it to an audible level so that you can hear
dial tone when you press the monitor button.
6 The date and time is set
automatically
When you have subscribed to the Caller Display
service, the date and time on your Relate 1500
are set automatically after your first incoming
call.
You can also set the time manually - see page 22.
MONITOR
VOLUME SWITCH
LOW MEDIUM HIGH
Setting up
9

10
7 Wall mounting (optional)
Before you start, make sure that the telephone
is in easy reach of the power supply and a
telephone socket, and that the wall can support
the weight of your Relate 1500 Caller Display.
• Drill 2 holes for the screws and insert the
wallplugs provided (if you need them).
• Insert the screws leaving about 2-3 mm
sticking out to hang the telephone from.
WALL
WALLPLUG SCREW
A stencil is printed at the back of this guide (page 29)
which you can use to mark where you will put the
screws into the wall.
Attach the Relate 1500 Caller Display
by hooking it over the screws protruding
from the wall.
Setting up

Making calls
To make a call
Check the screen to make sure that the
EXTENSION IN USE icon is not indicating that
another phone is in use.
• Lift the handset.
• Dial the number.
To check a phone number before you dial
Your Relate 1500 enables you to key in a
telephone number, then check and edit it if
necessary before you dial.
• Without lifting the handset, enter the phone
number using the keypad. The number is
shown in the display. You can now check that
the number is correct.
• To edit the number, press the §or ©buttons
to move the cursor through the number.
Then use the keypad to change the number
underlined by the cursor.
• Press the DIAL button and the number is dialled.
• When the call is answered, lift the handset
and speak as normal.
Using the phone
DIAL
Using the monitor button
By using the MONITOR button you can keep
your hands free while waiting for a call to be
answered.
To monitor a call
• Press the MONITOR button. You will hear the
dial tone. The display shows MONITOR and
the red indicator lights up.
• Dial the telephone number.
• When the call is answered, lift the handset
and take the call as normal.
Remember, to hear a dial tone, the monitor volume
control – on the front edge of the Relate 1500 –
must be set to an audible level.
MONITOR
11

12
Call Waiting
When you are on a call and another person
tries to call you, your Relate 1500 lets you know
by displaying CALL WAITING on the screen and
any associated number and text message. You
will also hear a series of soft beeps, repeated
every few seconds. Call Waiting enables you to
put the first caller on hold and answer the new
call, and also to switch between the two calls.
To use Call Waiting
• The display shows CALL WAITING and you
hear a soft beep:
• Press the RECALL button to put the current
call on hold and talk to the new caller. The
screen display shows r.
You can switch between the two callers using
the RECALL button.
•Press the RECALL button again to switch
back and forth between the two callers.
•When one of your callers hangs up, you are
automatically switched back to the remaining
caller.
RECALL
Using the phone
Receiving calls
Your Relate 1500 rings – unless you have
switched the ringer volume switch to OFF.
The display shows information about the call,
see ‘Using the calls list’, page 13.
To answer the call, pick up the handset and
speak as normal.
Using the secrecy button
During a conversation you can speak to
another person in the room without the caller
hearing you.
• Press and release the SECRECY button.
Your caller will not be able to hear your
voice while you talk to someone else in the
room.
Press and release the SECRECY button and
your caller can hear you again.
SECRECY

Redialling a number
Your Relate 1500 automatically stores the last 3
different numbers dialled.
To redial the last number
• Press the REDIAL button. The display shows
the last number you dialled.
• Press the DIAL button and the number is
dialled.
To redial one of the last 3 numbers called
• Press the REDIAL button. The display shows
the last number you dialled.
• Press the ¶or Äbuttons to scroll
through the last 3 numbers dialled. Each
number is displayed on screen.
• If the number matches one in the directory
then the text alternates between REDIAL/NAME.
• Press the DIAL button and the number
displayed is dialled.
REDIAL
DIAL
REDIAL
DIAL
Using the phone
Using the calls list
As your Relate1500 receives calls, it automatically
stores the caller’s phone number and other
information in the calls lists, including the time
and date of each call.
If your caller is one of the people whose
name and number has been stored in your
Relate 1500’s phone directory, their name will
also be displayed in the calls list.
Your Relate 1500 stores information on the last
30 calls received. When the list is full and new
calls are received, the oldest ones are
discarded.
12:30 27 8
00000040229311117
0
PM NEW
CALLS
CALL WAITING
Date of call
18 digits
16 alpha
characters
Number of calls
(1-30)
Answered/
Unanswered
Icon
Name of caller (if stored in
your directory) or a Network
text message.
Time of
call
Telephone
number
Indicates that
the call was a
Call Waiting
13

14
New Calls indicator
The NEW CALLS message is shown on the
display and the red new calls indicator flashes
to tell you that new calls have been received
since you last viewed the calls list.
To set the calls list
You can set your Relate1500 to indicate that it
has received calls either for all incoming calls, or
just for unanswered calls. The factory setting is
to indicate all calls received. To change this
setting:
• Press and hold the CALLS button for
approximately six seconds until the display
shows SET LIST TYPE. The display will then
change to UNANSWERED § © ALL with the
current setting flashing.
• Press the §and ©buttons to switch between
the two settings. The selected setting flashes
in the display.
Choosing UNANSWERED sets your Relate 1500
to indicate calls that are unanswered.
Choosing ALL will set your Relate 1500 to
indicate all incoming calls received.
• Press the STORE button to confirm the
setting. Your Relate 1500 displays your
selection and then returns to idle screen
mode.
Using the phone
To read the calls list
• Press the CALLS button. The display shows
details of the most recently received call.
• Press the Äbutton to display the next call
until the display shows END OF LIST.
• Pressing the ¶button moves you back up
the call list at any time.
To dial a number shown in the calls list
• Press the CALLS button.
• Press the ¶or Äbuttons to display
the number you want to dial.
• Press the DIAL button. The number is shown
on the display and is dialled automatically.
When your call is answered pick up the
handset.
To delete an individual call from the calls list
• Press the CALLS button.
• Press the ¶ Ä buttons to display the call
information you want to delete.
• Press the CLEAR button twice in quick
succession (within one and a half seconds).
CALLS
CALLS
DIAL
CLEAR
CALLS

To delete all calls from the calls list
• Display any call from the calls list.
• Press and hold the CLEAR button for
approximately 6 seconds until the display
shows LIST EMPTIED.
To copy numbers stored in the calls list to
the directory
Numbers stored in the calls list can be copied
to your Relate 1500’s directory.
• Press the CALLS button.
• Press the ¶or Äbuttons to display
the call number you want to store.
• Press the STORE button.
• Display shows ENTER NAME THEN PRESS
STORE.
• Enter the name using the keypad.
(Refer to ‘To store a name and number in the
directory’ on page 16).
• Press the STORE button. The name and
number are now stored in your directory.
CLEAR
CALLS
STORE
Using the phone
Caller Display text messages
Your Relate 1500 can also display text messages
sent via the Caller Display service. These
messages let you know more about the type of
call you have received. With some calls, the
telephone number of the caller cannot be
displayed.
INTERNATIONAL Call received from outside
the UK.
UNAVAILABLE The caller’s exchange/
network/switchboard does
not operate a caller display
service.
WITHHELD The caller has stopped their
number from being sent.
OPERATOR The call is sent via the
operator.
PAYPHONE The caller is ringing from a
payphone.
RINGBACK The telephone number that
you have set on Ring Back is
now free to receive your call.
15

16
Using the Directory
Your Relate 1500 can store up to 30 names and
numbers in its directory. You can store them
by using the keypad or copying them from the
calls list (see ‘Copying numbers stored in the
calls list to the directory’, page 15).
To store a name and number in the directory
• Press the STORE button. The display shows
STORE.
• Press the DIRECTORY button. The display
shows the number of entries eg. ENTRIES 1
followed by ENTER NUMBER THEN PRESS
STORE.
• Use the keypad to enter the phone number.
• Press the STORE button. The display shows
ENTER NAME THEN PRESS STORE.You can
nter a name of up to 16 characters.
• Use the keypad to type in letters. Press the
number button containing the letter you
want until that letter is shown in the display.
When a call is received, if the number matches with
a number in your directory, the name will be
automatically shown on the display.
STORE
DIRECTORY
Using the phone
For example, to enter the name JOHN:
• Press the 5button until the display shows J.
• Press the 6button until Ois shown.
• Press the 4button until His shown.
• Press the 6button until Nis shown.
If you need to use a letter on the same button
you have just pressed, press ©button to
advance to the next space, then key in the
desired letter.
If you make a mistake, use the §and ©buttons
to move the cursor forward and backward
through the name until the character you want
to change flashes.
• When the name has been entered, press the
STORE button. The display shows SORTING
followed by STORED. The name and
number is displayed for a few seconds and
the entry is stored alphabetically.
5
J
K
L
6
M
N
O
6
M
N
O
4
G
H
I
STORE

To dial a number stored in the directory
• Press the DIRECTORY button. The display
shows the last viewed name/number in the
list.
• Press the Äor ¶buttons repeatedly until the
entry you want is displayed.
• Press the DIAL button. The number is dialled
automatically.
To delete an entry from the directory
• Press the DIRECTORY button. Display shows
the last name/number viewed in the list.
• Press the Äor ¶buttons until the
entry you want to delete is displayed.
• Press the CLEAR button twice in quick
succession (within 1 seconds).
The specific directory entry is deleted.
DIRECTORY
DIRECTORY
DIAL
CLEAR
Using the phone
To edit a number and/or name stored in the
directory
• Press the DIRECTORY button.
• Press the Äor ¶buttons until the entry you
want to edit is displayed.
• Press the STORE button. The display shows
EDIT NUMBER. The cursor will underline the
first digit of the number and flash it.
• This digit can now be changed:
to enter a new digit press the one you want
on the keypad. This overwrites the existing
digit.
to delete the digit press the CLEAR button.
to move the cursor press the §or ©buttons.
• To edit the name, press the STORE button.
The display shows EDIT NAME.
• This character can now be changed:
to enter a new character press the one you
want on the keypad. This overwrites the
existing character.
to delete the character press the CLEAR
button.
to move the cursor press the §or ©buttons.
• Press the STORE button. The display shows
SORTING followed by STORED. The revised
entry is displayed for a few seconds.
DIRECTORY
STORE
CLEAR
It is also possible to skip directly to your desired
entry by using the keypad. If you know the first
letter of the name you require eg. Pfor Paul, press
the Directory button and then the number button
with Pon it (in this instance the 7button). The
display will skip to the first of the entries beginning
with the letter P. If the name you require is not the
first on that particular letter press the Äbutton
until the display skips to the desired name.
1
2
17

18
To put a PAUSE in the memory
For some services such as home banking,
you may need to use the PAUSE function.
Storing this in the directory is simple. Start
programming in your number as described in
‘To store a name and number in the directory’ -
page 15. Where you want to enter a pause,
press the PAUSE button. This is shown as Pon
the display. It is only possible to enter three
consecutive pauses.
PAUSE
Using the phone

To set Call Minder
Call Minder acts as a message service allowing
callers to leave messages for you if you are
unavailable to receive the call. You can then
listen to these messages at a later date.
• Lift the handset or press the MONITOR button.
• Press the SERVICES button.
• Press the ¶or Äbuttons to display CALL
MINDER. The display shows 1571.
• Press the DIAL button. Call Minder will tell
you how many messages you have and ask if
you want to hear them, repeat them, remove
them or save them.
• Answer Yes or No. You can then go on to
review your answering options. You can end
the call at any time by hanging up.
Symbols you will see
Using the SERVICES button
BT offers a range of Select Services available
to anyone connected to a modern digital
exchange. The access codes for 5 of the most
popular services are pre-programmed into
your Relate 1500’s services directory. These
services are:
Call Minder
Set Diversion
Cancel Set Diversion
Reminder Call
Withhold Number
Certain Select Services carry a small charge.
Some Select Services also need to be set up by
BT and depend on being connected to a
modern digital exchange.
Additional features
If you experience difficulty with BT Select Services,
call BT on Freefone 0800 800 150 (residential
customers) or Freefone 0800 800 152 (business
customers).
Symbols display shown as
The PAUSE button = P
The RECALL button =
The #button =
The ✱button =
SERVICES
DIAL
19