BT Synergy 3200 SMS User manual

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for registration to the BT Synergy 32 SMS base station. For SMS text
messaging to work you must register to the BT Synergy 32 SMS base station. It may also be registered
to other DECT GAP compatible bases with possible limited availability of some functions.
BT Synergy 3200 SMS
Handset and Charger
User
Guide
YOU MUST
SUBSCRIBE TO YOUR
NETWORK PROVIDER’S
*CA ER DISP AY AND *CA WAITING
SERVICES BEFORE THESE FEATURES WI
WORK. TO USE SMS YOU MUST SUBSCRIBE
TO A *CA ER DISP AY SERVICE AND YOU MUST
NOT WITHHO D YOU NUMBER.
NOTE: SOME OTHER NETWORK PROVIDER
INES MAY
NOT BE COMPATIB E WITH THIS SMS SERVICE.
*A QUARTER Y FEE IS PAYAB E

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
Please open this page for an ‘at a glance’
guide to your Synergy 3200 SMS

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
Please pen this page f r a further ‘at a
glance’guide t y ur Synergy 3200 SMS

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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SMS
Liquid Crystal Display
Display shows you incoming
caller’s details, the name and
number you have dialled and
status of the handset.
Also used to display SMS text
messages.
Secrecy/P wer butt n
In standby, press and hold
to switch off your handset.
During a call press to stop
your caller hearing you,
so you can talk to someone
close by.
Also used as a delete, edit
and exit button.
Talk butt n
Use to make, receive and
end calls.
Keypad
Handsfree butt n
Lets you make and receive
calls using the loudspeaker.
Up/D wn & v lume butt ns
Use to adjust the handset
earpiece speech volume and
handset ringer volume.
Also lets you access and scroll
through the directory, redial
and calls list, and enter a
pause when storing numbers
in the directory.
Menu butt n
Lets you open the menu and
confirm menu selections.
SMS butt n
Press to enter the SMS menu
or if you have new SMS
messages press this button to
access messages directly.
C nf/
#
butt n
Lets you select FasTxT
(predictive text).
Also enables you to hold
a 3-way conversation.
Recall/Int butt n
Lets you make internal calls.
Also used when connected to
a switchboard/PBX and with
some BT Select Services.
At a glance
Handset

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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Icon Meaning
Battery exhausted
Battery weak
Battery half-full
Battery full
Handset off-hook
EXT
External call
INT
Internal call
HANDSET+?
New number in Calls list
Keypad locked
Signal strength
Signal strength icon is permanently
displayed when the handset is registered
to the base.
Flashes when handset is not registered to
any base.
Flashes when you have new SMS messages.
Explanation of
the display icons
Signal indicator
New Calls
Messages
Time
Battery level
Date
Standby display
SYNERGY 2
?New calls: 1
Messages: 9
29 Jun 10:2
Synergy 3200 SMS
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Charging light
ON – Handset charging.
Charger

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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Quick Guide Information for the handset settings.
Function
Answer/End a call
Make a call
Redial a number
Store a number in the memory
Dial a number in the memory
Adjust the earpiece/handsfree volume
Secrecy on/off
Transfer call to another handset
Three way conversation
Access Redial and Calls list
Read New SMS message
*Read stored SMS message
*Send SMS message
Set handset ringer volume
Key combination
scroll through
to Ed. Phonebook enter name enter number
to continue or to end.
to Phonebook scroll to entry if necessary
During the call or until the required volume is reached.
During the call to switch on, press again to switch off.
enter handset number
Dial external phone no. enter handset number or to return to
external caller press
for 5 last numbers called. CALLS for details of 20 last calls received.
When is flashing to open first message.
select Inbox/Outbox to message you want to read.
select New message type message phone no.
to Handset Menu to Ring Volume
to set level
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Note
*If you have no unread messages you can press the SMS button as a short cut to the SMS functionality.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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SMS New Message
Inbox MSG I-N Message View Delete
Transfer
Send To
Phonebook
Edit
Message
Message Send To
Outbox MSG I-N Message View
Delete
Delete ll
Settings
Confirm?
Send
Receive
Terminal nr
0911235029
0161274599
(9)
Menu Structure
Phonebook
Ed Phonebook dd Entry Name? Number?
Edit Entry
Delete Entry
Keypad Lock Off
On
Warning TonesHandset Menu Key Press
Low Battery
Out of Range
Ring Volume Volume off
Volume 1-5
Babycall Off
On
Number
OffMonitor Mode
On
Important. If you make a mistake you
can return to the previous menu heading
by pressing the ✘button. If you press and
hold the ✘button at any time you will
return to the idle screen. After 30
seconds if no buttons are pressed the
handset will automatically return to the
idle screen.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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Volume offEar Volume
Volume 1-5
Int. Melody Melody 1-5
Ext. Melody Melody 1-5
uto nswer off
on
Handset Name
Language English
Francais
Deutsch
Italiano
Espanol
Setup Time setting DD/MM HH/MM
Base Volume Volume off
Volume 1-5
Base Melody Melody 1-5
Base Id
Select base utomatic
Base 1-4
Remove HS
PIN Code PIN Code?
Ring Priority Off
On
Def. Priority
Dialling Mode Pulse Mode
Tone Mode
Recall
P BX Setup P BX Code 1 PIN Code?
P BX Code 2
Pause Setup
Recall 1
Recall 2
PIN Code?
3 Seconds
5 Seconds
Default PIN Code? Confirm?
Registration Base 1-4 Code? Search 1-4

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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In this guide
At a glance
Handset 1
Charger 2
Display icons 2
Quick Guide 3
Menu structure 4
Introduction 8
Unpacking your Synergy 3200
SMS Handset Charger 8
For your records 8
Safety information 9
Setting up 10
Plan the location 10
Using the Synergy 3200
SMS handset 14
Making and receiving calls 14
Call timer 14
Handsfree 16
Redial 16
Secrecy 17
Internal calls 17
Transferring calls 17
Name and number
Phonebook 18
Caller Display and Call Waiting 21
Baby call 21
Room monitor mode 22
Handset settings 24
Help 31
General infor ation 34
Guarantee 34
Technical information 34
Switchboard compatibility 35
Switchboard external line
access code 35
Recall 35
Index 38
Note
For instructions on SMS text messaging, please refer to your main Synergy 3200 SMS “Using SMS” user guide.
Note
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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INTRODUCTION
Introduction
Your Synergy 3200 SMS Handset and Charger has been designed
for ease of use and made to the high standards set by BT.
Please read the instructions carefully before
use and keep this user guide for future
reference.
DECT
By purchasing the Synergy 3200 SMS
Handset and Charger you now own a product
which combines the advantages of cordless
operation with the performance of a high
quality corded telephone. It complies with
the Digitally Enhanced Cordless
Telecommunications (DECT) standard and
offers unparalleled quality and features.
If you have purchased a Synergy 3200 base
station you can use up to 5 handsets with it
without the need for additional wiring.
Digital Clarity
DECT
Page
Power/In use Charging
Synergy 3100
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This user guide applies to both single and
multiple handset systems. The internal call
functions described in this guide apply only
to Synergy 3200 base stations with more than
one handset connected.
Important
If you wear a hearing aid, please note that the
Synergy 3200 works by sending radio signals
between the base station and the handset. These
signals may interfere with some hearing aids,
causing a humming noise.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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INTRODUCTION
Unpacking your Synergy 3200 SMS
Handset and Charger
For your records
If anything is missing, please contact your
place of purchase immediately.
One Synergy 3200 SMS
charger
One Synergy 3200 SMS
handset
2 x NiMH AAA
re-chargeable batteries
One power supply for
the charger
One belt clip
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
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INTRODUCTION
General
Only use the power supply included with
the product. Using an unauthorised power
supply will invalidate your guarantee and
may damage the telephone. The item code
for the mains power supply is 003313.
Do not open the handset or charger.
This could expose you to high voltages or
other risks. Contact the Synergy Helpline
08706 058 047 for all repairs.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
It is recommended that advice from a
qualified medical expert be sought before
using this product in the vicinity of
emergency/intensive care medical
equipment.
It is recommended that if you have a
pacemaker fitted you check with a medical
expert before using this product.
Your product may interfere with other
electrical equipment, e.g. TV and radio
sets, clock/alarms and computers if placed
too close. It is recommended that you
place your product at least one metre away
from such appliances to minimise any risk
of intereference.
Never dispose of batteries in a fire.
There is a serious risk of explosion and/or
the release of highly toxic chemicals.
Cleaning
Simply clean the handset and charger with
a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will
damage the product. Never use a dry cloth
as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the battery
pack is being recharged. This is normal.
However, we recommend that you do not
place the product on antique/veneered
wood to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free flow
of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in damp
conditions, such as bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the power
and telephone line cord for the duration of
the storm.
Safety information

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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SETTING UP
Setting up
Follow these steps to set up your Synergy 3200 SMS Handset and
Charger ready for use.
Plan the location
Position your Synergy 3200 SMS within 2
metres of a power socket otherwise extension
cables will be required.
Make sure it is at least 1 metre away from
other electrical products to avoid interference.
Do not place your Synergy 3200 SMS product
in the bathroom or other humid areas.
Plug the power adaptor into the mains power
socket on the underside of the charger.
Plug the adaptor into the mains power supply
and switch on. The green Power/In use light
comes on.
Note
The charger must be plugged into the mains power
socket at all times.
2 x NiMH AAA rechargeable batteries are
supplied.
Install the batteries as shown.
Slide the battery compartment cover into place
(the battery cover may be found in the
packaging with the batteries).
2Install the batteries
1Connect the power supply to
the charger

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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SETTING UP
Before you use your Synergy 3200 SMS for
the first time, it is important to have the
handset batteries fully charged. The batteries
need to charge continuously for
at least 16
hours to reach full charge.
Place the handset in the charger. The red
charging light will come on.
Once the handset is fully charged, the display
shows a full battery symbol.
BATTERY EVE S
WEAK HA F-FU FU
3Charge the handset batteries
for at least 16 hours
Battery low warning
If the handset battery symbol is empty and flashing,
and you hear a warning beep every 10 seconds,
you will need to recharge your handset before you
can use it.
Battery performance
Under no circumstances should non-rechargeable
batteries be used. Only use the approved batteries,
type: rechargeable Nickel Metal Hydride (NiMH);
Size AAA; Capacity 550 mAh; 1.2V. Using
unapproved batteries will invalidate your guarantee
and may damage the telephone.
To keep your batteries in the best condition, leave
the handset off the base station for a few hours at
a time (after the initial 16 hour charge). Fully
discharging the batteries at least once a week will
help them last as long as possible.
However, charge capacity of rechargeable batteries
will reduce with time as they wear out, so reducing
talk/standby time of the handset. Eventually they will
need to be replaced. New batteries can be obtained
from the BT Synergy Helpline on 08706 058 047.
After charging your handset for the first time,
subsequent charging time for the battery is
approximately 6-8 hours a day. Batteries and handset
may be come warm during charging. This is normal.
Under ideal condition the handset batteries should
give about 14 hours talk time or 350 hours standby
on a single charge. (This does not mean you can
unplug the base station or leave it for this length of
time without charge.)
Please note however, that new NiMH batteries
do not reach full capacity until they have been in
normal use for several days.
Note (cont.)
The handset has a range of 300 metres outdoors
and up to 50 metres indoors. The stated range of
this product is measured in open field conditions.
Walls, ceilings and metal structures will reduce
the maximum range.
Note
The symbol on your handset display indicates
when you are in range of the base station. If the
symbol flashes and you hear a warning beep, you
are out of range and will need to move closer to
the base station.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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SETTING UP
Note
Your 4 digit PIN number is 0000 unless you have
already allocated a new PIN number as explained
in your main base station user guide.
Note
Please note that if you are registering your
handset to a different make of base station,
you should put the base into registration mode
following the instructions in the base station
user guide. Please ensure the base is GAP
compatible.
At the base:
Press and hold the base PAGE
button for at least 10 seconds, until
you hear the validation tone (two
beeps), then release the button.
At the handset:
Press the button to enter the
menu.
Press the UP or DOWN button to
scroll to Registration and press
the button.
The display will show ase 1-4.
There will be a tick to indicate the
other bases that the handset is
already registered to.
Enter the base number (1-4) that
you want to register the handset to.
Enter your 4-digit PIN (original
setting OOOO) and press the
button.
The display will show ase search
1, 2, 3, 4 and the symbol will
flash as the handset tries to locate
the base.
When the handset locates the base,
the handset will be automatically
selected and shown on the display.
(If the handset does not locate the
base, the handset will return to the
previous menu. Try to register again
by using a different base number.
Ensure that you are close to the base).
Press the button to confirm. The
handset is registered.
4Register your handset to the
Synergy 3200 SMS base
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Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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SETTING UP
Your Synergy 3200 SMS is now ready for use.
Customer Helpline
If you have any difficulties setting up your
Synergy 3200 SMS please call the Helpline on
08706 058 047.
5Attach the belt clip (optional)
Fit the belt clip onto the back of the handset
if required.
Slot

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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USING THE HANDSET
sing the Synergy 3200
SMS handset
To switch the handset on and off
Press and hold the POWER button
to switch the handset off.
To switch the handset on, press and
hold the POWER button again.
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Making and receiving calls
To make an external call
Press the TA K button.
Enter the number you want.
Preparatory dialling
Enter the number to be dialled.
The number is shown in the display.
If you make a mistake, press the ✘
button to remove the incorrect digit.
When you have entered the number
correctly, press the TA K button to
dial the number.
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Call timer
Your handset will automatically time the
duration of all external calls.
The handset display shows the call duration
both during your call and for a few seconds
after it is complete.
End of call
10:25

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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USING THE HANDSET
To end a call
Press the TA K button.
Or
Place the handset back on the base.
To receive a call
When the phone rings the display
will show External Call and the
EXT symbol will flash.
If you have subscribed to a Caller
Display Service, the number of the
caller (and name if stored in the
phonebook) will be displayed.
Press the TA K button to answer
the call.
Or
If the handset is on the base, simply
lift it up and speak.
To adjust the earpiece/handsfree
volume
During a call:
You can adjust the earpiece/
loudspeaker volume. There are 5
levels to choose from.
Press the UP or DOWN
button until you reach the required
level.
In standby mode:
Press the button.
Press the DOWN button until you
reach Handset Menu.
Press the button.
Press the DOWN button until you
reach Ear Vol.
Press the button.
Press the DOWN button to select
the volume required 1-5.
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Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
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USING THE HANDSET
To use handsfree
To make a call, answer a call or
during a call you can switch to
handsfree mode.
Press the HANDSFREE button.
Display shows the icon to indicate
handsfree is active.
To switch handsfree off, press the
HANDSFREE button again.
To end the call, press the TALK
button.
Handsfree allows you to talk to your caller
without holding the handset. It also enables
other people in the room to listen to your
conversation.
Handsfree
You can redial up to 5 of the last numbers
called. They are stored in the redial list. If
you have stored a name to go with a number
in the phonebook, the name will be displayed
instead. See ‘Name and Number Phonebook’,
page 18.
Redial
To dial a number from the redial list
Press the REDIAL button to enter
the redial list.
Continue pressing the UP button to
view the next number. The most
recently dialled numbers are shown
first.
Press the TALK button when the
number (or name) you want to call
is displayed. The number is dialled
automatically.
To redial the last number alled
Press the TALK button.
Press the UP button. The last
number is redialled.
(Please note that if you press the UP
button again it will adjust the
earpiece volume.)
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Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686
17
USING THE HANDSET
To switch secrecy on / off
During a call, press the ✘button.
The display will show Secrecy on.
Your caller cannot hear you.
Press the ✘button again to resume
your call.
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Internal calls
If you have more than one handset registered
to the base you can make internal calls
between handsets.
To make an internal call to
another handset
Press and hold the INT button until
Internal Call is displayed.
Enter the number of the handset
you wish to call, (1- ). The handset
will be called.
To end the call, press the TALK
button.
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Transferring calls
You can transfer an external call to another
handset registered to the base.
To transfer an external call
between handsets
During an external call:
Press and hold the INT button until
Internal Call is displayed.
Enter the number of the handset
that you want to transfer the call to
(1- ).
Your caller will be put on hold.
When the internal handset is
answered, (if you want to you can
talk to the handset user first), press
the TALK button. The call will be
transferred.
If the call to the second handset is
not answered you can speak to your
caller again by pressing and holding
the INT button.
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When on a call, you can talk to someone in
the same room without your caller hearing.
Secrecy
Other manuals for Synergy 3200 SMS
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