BT HUDSON 1100 User manual

User Guide
BT Hudson 1100
This new interactive user guide lets you
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you to be directed straight to any websites
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Simply hover the cursor over the page number,
website or email reference and click when the
changes to the icon.
Think before
you print!

 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

 BT Hudson 1100 handset
 BT Hudson 1100 base
 2 x NiMH 550mAh
rechargeable batteries
(already tted)
 Battery compartment cover
 Mains power adaptor
(item code 039956)
 Telephone line cord
(pre-installed)
If you have purchased a
BT Hudson 1100 multiple
pack you will also have the
following items for each
handset:
 BT Hudson 1100
additional handset
 BT Hudson 1100 charger
 2 x NiMH 550mAh
rechargeable batteries
(already tted)
 Battery compartment cover
 Small mains power adaptor
(item code 039955)
This User Guide provides you with all the
information you need to get the most
from your phone.
Before you make your rst call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.

If you have any problems setting up or using your BT Hudson
1100 please call our free Helpline on 0808 100 6556*. Our
dedicated advisors are more likely to be able to help you than the
retailer where you made your purchase.
Alternatively, you may nd the answer in the ‘Help’ section at the
back of this guide.
Additional answers to Frequently Asked Questions are also
available from www.bt.com/producthelp


Please note that this equipment is not designed for making
emergency telephone calls when the power fails. Alternative
arrangements should be made for access to emergency services.
* Calls made from within the UK mainland network are free. Mobile and
International call costs may vary.

 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

Location 6
Setting up 6
Setting up for multiple packs 7
Set date and time manually 8

Handset 9
Handset display / display icons 10
Base 11
Navigating the menus 12
Menu map 13

Switch handset on or off 14
Make an external call 14
Preparatory dialling 14
End a call 14
Options during a call 14
Open the phonebook during a call 14
Receiving a call 15
Earpiece / handsfree volume 15
Mute (Secrecy) 15
Handsfree 15
Make a handsfree call 15
Answer a call handsfree 15
Switch to handsfree during a call 16
Redial the last number called 16
Redial a number from the redial list 16
Save a number from the redial list
to the phonebook 16
Delete a redial number 17
Delete entire redial list 17
Keypad lock 17
Find handset (paging) 17

Store a name and number 18
View an entry 18
Dial an entry 18
Edit a name and number 18
Edit the assigned ringer melody 19
Delete an entry 19
Delete phonebook 19
Copy the phonebook to another handset 20
Speed dial 20
Store or change a speed dial number 20
Dial a speed dial number 21
Delete a speed dial number 21

Handset settings 22
Ring volume 22
Handset ringer off/on 22
Ring melody 22
Keypad beep 23


 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 
Conrmation tone 23
Wallpaper 23
Backlight time 24
Dim mode 24
Auto hang up 24
Auto answer 25
Base settings 25
Ring volume 25
Ring melody 25

Set date / time 26
Set time format 26
Date format 26
Set alarm 27
Alarm tone 27
Alarm volume 27
Alarm snooze 28

Calls list 29
New Message and & Caller Display 29
View and dial from the Calls list 29
Save a number to the phonebook 30
Delete an entry 30
Delete entire Calls list 30

Change PIN 31
Call barring 31
Call barring on/off 32
Set call barring number 32
Reset 32
Handset default settings 33

Pre-stored BT Services numbers 34
Open the BT Services menu 34
Call Waiting 35
Activate/de-activate call waiting 35
Voicemail 35
To dial your voicemail 35
To change your voicemail number 35

Handset registration 36
De-register a Hudson handset 37
Select a base 37
Internal calls 37
Call another handset 37
Conference call 37
Conference on / off 37
Join a conference call 38
To invite another handset to start a
conference call 38
Put a caller on hold and make an internal call 38
Transfer a call 38

 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 
 39

Replacing the handset batteries 42
Safety information 42
Cleaning 43
Environmental 43
Product disposal instructions 44
Guarantee 44
Technical information 45
R&TTE 45
Declaration of Conformance 46
Connecting to a switchboard 46
Inserting a pause 46
Recall 46
User Guide formats 46

 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

Do not place your BT Hudson 1100 in
the bathroom or other humid areas.

The BT Hudson 1100 has a range
of up to 300 metres outdoors
when there is a clear line of sight
between the base and handset.
Any obstruction between the base
and handset will reduce the range
signicantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.

The icon on your handset
indicates when you are in range. If
moving out of range of the base, the
range indicator will ash. If you go
out of range, any call you are on will
be lost.

The base station must be plugged
into the mains power socket at all
times.
Do not connect the telephone line
until the handset is fully charged.
Only use the power and telephone
cables supplied with the product.


Place your BT Hudson 1100 within 2 metres of the mains power
socket and telephone socket so that the cables will reach. Make
sure it is at least 1 metre away from other electrical appliances to
avoid interference.
Your BT Hudson 1100 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Setting up
. Plug the mains power adaptor (item code 039956) into the
socket marked on the underside of the base and plug the
other end into the mains power wall socket and switch the
power on.
 The base emits a beep and the indicator lights up.

 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

The icon ashes in the handset
display when you have only a
few minutes talk time remaining.
Recharge the handset before you
can use it again. You also hear a low
battery warning beep if the battery
is low and needs recharging. During
charging, the icon will scroll in the
display.

In ideal conditions, a fully charged
battery should give up to 10 hours
talk time or 100 hours standby time
on a single charge.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
To keep the battery in the best
condition, leave the handset off the
base for a few hours at a time.
Running the battery right down at
least once a week will help it last as
long as possible.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less talk/
standby time. Eventually they will
need to be replaced. New batteries
are available from the BT Hudson
1100 Helpline on 0808 100 6556*.
After charging your handset for the
rst time, subsequent charging time
is about 6–8 hours a day. Batteries
and handset may become warm
during charging. This is normal.


If this product is to be used on a
broadband line then you must
ensure that it is connected via an
ADSL microlter. Using this product
on a Broadband line without an
ADSL microlter may cause
problems with this product and
your Broadband service.
Additional BT ADSL microlters can
be purchased from www.shop.bt.com
. Remove the protective lm from the handset screen and activate
the batteries by pulling the plastic tab away from the back of
the handset.

Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
. Place the handset on the base to charge for at least 24
hours. When the handset is fully charged the icon
will be displayed.
. After 24 hours, plug the telephone line cord into the
telephone wall socket.
Note: if you ever need to remove the batteries, simply slide open
the battery compartment cover and insert your nger nail under
the end of the batteries to pull them out.
Setting up for multiple packs
If you have purchased a BT Hudson 1100 multiple pack, you will
need to prepare any additional handsets and chargers for use.
For each additional handset and charger:
. Insert the power adaptor with the  connector (item code
039955) into the underside of the charger. Plug the other end
into the mains wall power socket and switch on.
. Remove the protective lm from the handset screen and
activate the batteries by pulling the plastic tab away from the
back of the handset.
. Charge the handset for at least 24 hours. When the handset is
fully charged the icon will be displayed.
Any additional handsets supplied as part of a multipack are
pre-registered to the base so, once charged, are ready for use.
The handset number is shown in the display.

 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

Providing you have subscribed to
your network’s Caller Display service,
the date and time is set automatically
for all handsets when you receive
your rst call.
If you do not have a Caller Display
service you can set the date and
time manually.

You can set the time format to the 12
or 24 hour clock but when changing
the clock you must enter using the
24 hour mode i.e. for 2.30pm enter
14:30. You can also change the date
format to present the day or the
month rst, see page 26.

When setting the time and date on
one handset, any other handsets
registered to the base are also
updated automatically.





. Press Menu, scroll to CloCk & AlArM and
press SeleCt.
. Set DAte/tiMe is highlighted. Press SeleCt.
The current date and time setting is displayed.
. Use the keypad to enter the correct time (using the 24 hour
mode) and date. Press ok to conrm.
. Press BACk until you return to standby.


 
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

Handset

In standby, press to open the
Redial list, page 16.
In a menu, press to scroll up
through the options.
During a call, press to
increase the volume.

In standby, press to open
the main menu.
Select options displayed
on screen.
During a call, press to open the
phonebook, page 14.

In standby mode, press to make
and receive calls, page 14.
Press again to switch between
handset and handsfree mode,
page 15 – 16.

Press and hold to switch the
handset ringer on or off.

For use with switchboard/PBX
and BT Calling Features.

In standby, press to call
another handset.
During a call, press to put a
caller on hold and to make an
internal call, page 38.

In standby, press to open the
Phonebook, page 18.
Moves back up a menu.
During a call, press to switch
Mute on or off, page 15.

In standby, press to open
and scroll through the
Calls list, page 29.
In a menu, press to scroll
through the options.
During a call, press to
decrease the volume.

Press to end a call, page 14.
In standby, press and hold to
switch the handset off/on,
page 14.
In menu mode, press to return
to standby.


Press and hold to lock/unlock the
keypad, page 17.
When storing a number, press and
hold to enter a Pause, page 18.
When entering text, press and
hold to switch between upper and
lower case letters.
MENU NAMES
1 JUL 15:30
Hudson 1

10
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
MENU NAMES
8 AUG 12:30
Hudson 1
Handset display
TimeDate
Handset name Handset number
Display icons
Shows handset battery status.
Scrolls when the handset is charging.
Flashes when less than 15 minutes talk
time is left.
Flashes when receiving a call.
On during a call.
Flashes when you have missed calls in
the Calls list†.
On while you are reviewing the Calls list†.
Alarm set.
Handsfree is in use.
Handset ringer is switched off.
On - Handset in range of base.
Flashing -Out of range or not
registered to base.
On - during an internal call with
another handset.
Flashes when you are being called by
another handset.
The keypad is locked.
† For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 
Base
BT Hudson

Press to ring all registered
handsets, helpful for nding a
missing handset, page 17. Also
used during registration, page 36.
In use LED indicator. Battery charging LED indicator.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

Press to select the option displayed
on screen.
SELECT BACK
If no button is pressed for 30 seconds,
the handset returns to standby
automatically.

Your BT Hudson 1100 has an easy to use menu system.
Each menu has a list of options which you can see on the menu
map on the following page.
When the handset is switched on and in standby:
. Press Menu to open the main menu.
. Press or to scroll through the available options.
. Press SeleCt to select a menu option or BACk to return to
the previous screen.
. To exit a menu and return to standby, press .
Main menus & icons
Phonebook
Handset settings
Base settings
Clock and Alarm
Advanced Set
Network Services





 







 
 










 

 





 





 










If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 
When you make a call, the In use light
on the base ashes.

Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during and for a few
seconds after your call.

When the handset goes out of range
of the base, ashes. If you are on
a call, the line will hang up. Move
back within range. The handset will
automatically re-connect to the base.
Press and hold CleAr to delete the
whole number and return to standby.
Press SAve to add the number to the
Phonebook, see page 18.



. Press and hold until the handset switches off, after about
5 seconds.

. Press and hold until the handset switches on.

. Press .
. When you hear the dial tone, dial the number.

. Dial the number rst. If you make a mistake press CleAr to
delete the last digit.
. Press to dial.

. Press .

. During a call, press optionS to open the in-call menu.
. Scroll and between the two options phoneBook or
StArt 2nD CAll:

. During a call, you can check entries in the Phonebook.
Press optionS then select phoneBook.
. Scroll or to the entry you want.
. Press SeleCt to see the number.
. Press BACk to return to the previous menu level.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

As long as you have auto answer
set to ON you can answer a call by
lifting the handset off the base.
If you have switched auto answer off,
you will need to press as well.
Auto answer ON is the default setting.
See page 25.

When the phone rings the display shows the caller’s number
if available or the caller’s name if it matches an entry in the
phonebook. If you do not have a Caller Display service, the screen
shows externAl CAll.
. Press to answer the call.
Or lift the handset off the base or charger.

During a call you can adjust the volume of the earpiece or handset
loudspeaker. There are 5 levels.
. Press or to increase or decrease the volume.
Mute (Secrecy)
During a call, you can talk to someone nearby without your
caller hearing.
. Press Mute. Your caller cannot hear you. Mute on is shown
on the handset screen.
. Press unMute to return to your caller.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to your
conversation over the loudspeaker.

. Dial the number then press twice. You hear your call
over the handset loudspeaker. Press again to switch the
call between the loudspeaker and the earpiece.

. Press twice. The call is transferred to the handset
loudspeaker.
During a handsfree call, press or
to change the volume.
Auto answer is set to ON as the
default, see page 25. If you lift the
handset to answer and then press
the button the loudspeaker will
be activated.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 
For tips on entering names and text,
see page 18.

. During a call: press to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece,
press again.
Redial
Up to the last 20 telephone numbers called are saved in the redial
list. You can then select any of the numbers to redial, delete or
copy to the phonebook.

. Press the last number you called is displayed.
. Press to dial.

. Press , the last number you called is displayed.
. Press or to scroll to the number you want.
. Press to dial.

. Press then scroll to the number you want.
. Press SeleCt to select the number, then press Menu to enter
the sub menu. SAve nuMBer is highlighted.
. Press SeleCt. Use the keypad to enter the name and press
ok. If you make a mistake, press CleAr.
. The number is displayed. Press ok.
. Press or to choose the melody you want to ring when
this number calls you and press SeleCt to save the entry.
. Press BACk to return to the previous menu level.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

If the keypad is locked you will be
able to dial the emergency numbers
999 and 112.
When the keypad is locked you
can still answer incoming calls and
operate the handset as normal. When
the call is ended, the keypad lock
comes on again.
Paging calls only ring the handsets,
they cannot be answered as a
voice call.
Press Silent to stop a particular
handset ringing. Other handsets will
still ring if you have multiple handsets
so this could help you nd them.

. Press .
. Scroll or to the number you want.
. Press SeleCt, then when the entry is selected, press Menu
and scroll to Delete and press SeleCt, then press ok.
. Press BACk to return to standby.

. Press .
. Press SeleCt on any entry, then press Menu and scroll
to Delete All and press SeleCt. Delete All?
is displayed.
. Press ok to conrm or BACk to cancel.
. Press BACk to exit and return to standby.
Keypad lock

. Press and hold until the display shows keypAD loCkeD.

. Press and hold to unlock the keypad.
Find handset (Paging)
You can ring a handset to help locate it.
. Press on the base. All handsets registered to the base
will ring. The display shows pAging and the icon ashes.
. Press on the base again to stop the ringing or press any
button on any handset.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

Use the keypad letters to enter
names, e.g. to store Tom:
Press once to enter T.
Press three times to enter o.
Press once to enter m.

Press CleAr to delete the last
character or digit.
Press or to move backwards
or forwards through character/digits.
Press and hold to switch between
upper, lower or sentence case. The
in the bottom of the screen will
change accordingly to indicate what
case you are using.
Press to insert a space.
Use and/or for other
punctuation characters.
You must enter a name to go with
a number, or the entry will not be
stored.


When storing a number press and
hold and a P will be displayed.
For more information on pauses, see
page 46.

When the phonebook is full, the
display shows MeMory full! when
you try to add a new entry. You must
delete entries before you can add
new ones.

You can store up to 100 names and numbers in the phonebook.
Names can be up to 14 characters long and numbers up to
24 digits.

. Press Menu. phoneBook is displayed, press SeleCt,
new entry is displayed, press SeleCt.
. Enter the name and press ok.
. Enter the number and press ok.
. Scroll or to select the ringer melody you want to
assign to the entry. Press SeleCt.
. Press BACk to return to the previous menu level.

. In standby, press nAMeS.
The entries are listed in alphabetical order.
. Scroll or to the entry you want.
. Press SeleCt to see the number.
. Press BACk to return to the phonebook list.

. Press nAMeS, scroll or to the entry you want
(or search alphabetically).
. Press . The number is dialled.

. Press Menu. phoneBook is displayed. Press SeleCt.
. Scroll to eDit entry and press SeleCt.
. Press or to select the entry you want to edit and press
SeleCt.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

Press the relevant keypad button,
e.g. for the entries beginning with 
press once then scroll or
through the entries.
Use the or buttons to move
the cursor if required.
. Press CleAr to delete the name, if required, and enter the
new name. Press ok.
. Press CleAr to delete the phone number, if required, then
enter a new number. Press ok.
. Press or to choose a melody, and press SeleCt.
. Press BACk to return to the previous menu.

. Press Menu. phoneBook is displayed. Press SeleCt.
. Scroll to SeleCt MeloDy and press SeleCt.
. Scroll or to the entry you want and press SeleCt.
. Scroll or to the melody you want. A sample is played.
Press SeleCt to conrm.
. Press BACk to return to the previous menu.

. Press nAMeS. Scroll to the entry you want and
press SeleCt.
. Press Menu and scroll to Delete entry and press
SeleCt, then ok to conrm.
. Press BACk to return to standby.

. Press Menu. phoneBook is displayed. Press SeleCt.
. Scroll to Delete All and press SeleCt.
. Delete All? is displayed press ok to conrm or BACk
to cancel.
. Press BACk to return to the previous menu.


If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 
Memory 1 is set as 1571.

. Press Menu. phoneBook is displayed, press SeleCt.
. Scroll to pBk trAnSfer and press SeleCt.
. A list of available handsets registered to the base will be
displayed. Press or to highlight the handset you want
and press SeleCt.
. The display will show Copying while the entries are being
transferred. If an entry matches an existing entry you will
be prompted on whether to overwrite it or not by selecting
either yeS or no on the receiving handset. If you do not
select yeS or no, the copy process will time out and show
trAnSfer error. You can cancel the transfer at any time
by selecting CAnCel.
Once copying is nished, the display will show CoMpleteD!
Press BACk to exit.
Speed dial
You can assign a number from the Phonebook to a 2-9 button
and dial that number just by pressing and holding the button.

. Press Menu. phoneBook is displayed. Press SeleCt.
. Scroll to SpeeD DiAl and press SeleCt.
. Scroll or to the 2-9 button you want and
press SeleCt.
. no nuMBer is displayed. Press Menu then select eDit.
The Phonebook list is displayed.
. Scroll or to the entry you want and press SeleCt to
show the entry detail and press SeleCt again to assign it to
the speed dial number. The display returns to the Speed dial
menu and shows the new entry.
. Press BACk to return to the previous menu level.
A new entry will overwrite an
existing entry.
If the handset you are copying
to becomes full, the transfer will
stop and the handset will return
to idle mode.
Transfer will be terminated if any of
the following occurs: power fails to
the base, handset goes out of range,
handset is paged or there is a call to
the handset.