BT Inspiration User manual

BT InspirationTm
Quick Reference Guide
Answering and Making Calls
Transferring Calls
Deflecting Calls
Diverting Calls
Voicemail
Security Code
Group Working
Paging
Answering Machine
Speed Dialling
Conference Calls
Introduction to your Feature Phone
How to use your Standard Phone

Welcome
Your new BT Inspiration phone system can take you into a new and exciting world of
communications. This quick reference guide takes you through the many features
that you may wish to use on a more regular basis. Your BT Inspiration phone system
can be used with either a Standard Telephone or the highly featured BT Inspiration
Feature Phone. This guide helps you to use both types of phone.
BT Inspiration Feature Phone
To get the most from BT Inspiration we recommend that you use a the dedicated BT
Inspiration feature phone. To order more feature phones please contact your Account
Manager or call BT Sales FREE on 0800 800 152
Introduction to Featurephone

How to use your BT Inspiration Feature Phones
Answer a call using the handset
Select ● pick up handset
Answer a call using hands free
Select ●
Make an external call
Select ●
Select ● and dial the number.
Note: ● =Busy Line
Make an internal call
Select
● and then.
Select
●
OR Dial extension number (20-37), then pick up handset or press
Transfer external call to an internal extension
Select ● and then
Select
●
When the call is answered
Select ●
Transfer external call to external number
Select ● and then
Select
● then dial external number.
When the call is answered
Select ●
To make an external consultation call
Select ● and then
Select
● and dial the external number.
When the call is answered you can ‘switch’ between both calls by using
Select ●
To put an external call on hold
Select ● and then to retrieve the call.
Select
●
Deflect a call to another extension
Select ● and then
Select ●
To Deflect a call to your voicemail box
Select ● and then dial 38.
Deflect The Call
Extension No.
Deflect The Call
Return To Line
System Hold
Return And Hold
Free Line
External Consultation
Transfer
Free Line
External Transfer
Transfer
Extension No.
Internal Transfer
Extension No.
Internal Call
l
L
External Call
Answer Call
Answer Call
Answering and making calls
Deflecting calls
Transferring calls

To Divert a call on busy
Select ● and then
Select
● , dial the internal extension or 9 followed by the
external number that you wish to divert your calls to.
To cancel Divert a call on busy
Select ● and then
Select ● and the diversion is cancelled.
To Divert a call on no answer (after 4 rings)
Select ● and then
Select ● dial the internal extension or 9 then the external
number that you wish to divert your calls to.
To cancel Divert a call on no answer
Select ● and then
Select ● and the diversion is cancelled.
To Divert all calls
Select ● and then
Select
● then dial internal extension or 9 then the external
number that you wish to divert your calls to.
To cancel Divert all calls
Select ●
Entering a personal greeting
Press *then
Select
● and then input your extension, password and £
Select
● and then follow the text and voice prompts to enter and
check your greeting.
Turning on your Voicemail
Select ● and then
Select
● or
Select
● or
Select ● and then enter 38
Retrieving Messages from your Voicemail box
Select ● and then enter your extension number. You will
be prompted to enter your password followed by £and then
Select ●
Play
New Voice Messages
Divert all Calls
Divert On No Answer
Divert When Busy
Divert
Greetings
Messaging
Cancel Divert
Divert All Calls
Divert
Divert On No Answer
Divert
Divert On No Answer
Divert
Divert When Busy
Divert
Divert When Busy
Divert
Diverting calls
Voicemail

Retrieving Messages remotely from your Voicemail box
When your Voice Mail Answers press 88 followed by your extension number, then
your password and £
Press 1To playback messages
Press £To pause playback
Press 2Save message and move to next message
Press 3Erase message and move to next message
Press 4Go back to start of message
Press 5Go back to start of previous message
Press 6Erase all messages
Press 7Go back 10 seconds
Press 8Go forward 10 seconds
Press 91 Change the outgoing greeting
Press 92 Check the outgoing greeting
Press 93 Delete the outgoing greeting
Press 0 Change your password
Changing your security code
Each extension has the default password 1111 to setup your own personal
password press *then
Select
● and then enter your extension number. You will then
be prompted to enter your existing password followed by £
Select
● then enter your new password up to 8 digits long.
example: 12341234
Setting up Public Address (PA)
Select ● and then
Select
● make your announcement (maximum 15 seconds) do
not hang up if you want the PA Answerfeature to be available.
Answering Public Address
Select ● and respond to the extension that made the page.
Paging a single Featurephone
Select ● and then select the extension you wish to page and
then make your announcement.
Voice Call
Answer Page
Public Address
Paging
Change Password
Messaging
Voicemail (CONTINUED)
Voicemail Security code
Paging

Turning on the Answering machine
Select ● from extension number 20
Turning off the Answering machine
Select ● from extension 20
Programming your personal directory - numbers only
Press Pthen
Select
● and then select the location you want to
programme, enter the number and then
Select
● if you do not wish to enter a name as well then
Select
● and then Press to finish.
Programming your personal directory - numbers and names
After you have entered the number and confirmed that it is correct press 2once for
A, twice for B, three times for C; press 3once for D, twice for E, three times for F;
and so on. Wait two seconds for the screen cursor to move on before entering the
next letter.
Select
● on completion of name
Press to finish.
Dialling a number from your personal Directory
Press &then
Select
● and then
Select
● and the number will be dialled.
Internal conference - up to 3 people
While on a call
Select
● and then select the extension to be included in
the conference, when the extension answers
Select ●
External conference - up to 3 people
While on a call
Select
● and then select a free line and dial the external
number. When the call is answered
Select ●
Conference
External Conference
Conference
Internal Conference
Number/Name
Personal Directory
Confirm
Cancel
Confirm
Personal Speed List
Answering Machine
Answering Machine
Answering machine
Conferencing calls
Speed dialling

How to use a Standard Phone on your BT Inspiration
Answer a call using the handset
When phone rings, lift handset
Answer a call using hands free
Use handsfree if available on your telephone
Make an external call
Lift handset, or use handsfree if available
Obtain free line by dialling 9. OR Dial extension number (50-58, 81-83)
Make an internal call
Lift handset, or use handsfree if available
Dial extension number (20,37). OR Dial 0 for Operator
Transfer external call to an internal extension
Press the Recall key and dial the extension number and replace handset
To put an external call on hold
Press the Recall key. Replace handset to continue to use phone. Call held 30
seconds when phone idle. If busy will ring when handset replaced.
To Divert a call on busy
Dial 152 followed by number
To cancel Divert a call on busy
Dial 152 followed by number
To cancel Divert a call on no answer
Dial 153 followed by number
To Divert all calls
Dial 151 followed by number
To cancel Divert all calls
Dial 151 followed by number
R
R
Answering and making calls
Diverting calls

Turning on your Voicemail
Enter 151, 152 or 153 followed by 38.
Entering a personal greeting
The code to access a voice box is 88 followed by your extension number,
password and £. Press 91 to enter greeting. Press 92 to check greeting.
Press 93 to delete greeting.
Retrieving Messages from your Voicemail box
Basic phones give no indication of incoming messages so check Voicemail often.
The code to access a voice box is 88 followed by your extension number,
password and £. Press 1to playback.
Changing your security code
The code to access a voice box is 88 followed by your extension number, password
and £. Press 0 followed by your new password up to 8 digits long.
example: 12341234
Setting up Public Address (PA)
Press 47
Answering Public Address
Press 45
Paging a single Featurephone extension
Press 43 followed by Featurephone extension number.
Voicemail
Paging

Programming your personal directory
Dial 62 then enter location (0-9) where you want to store desired number (Dial the
number to store. Go on hook)
Dialling your personal directory - numbers
Dial 61 then enter location (0-9) of the number required. Number automatically dialled
Dialling a number from the system Directory
Dial System Speed Numbers (7001-7200).
Internal conference - up to 3 people
From a standard phone press when on call, place the second call and when
answered dial
External conference - up to 3 people
From a standard phone press when on call, place the second call and when
answered dial 3R
R
3R
R
Speed dialling
Conferencing calling

Offices Worldwide
The telecommunications services described in this publication are subject to availability and may be
modified from time to time.
Services and equipment are provided subject to British Telecommunications plc’s respective standard
conditions of contract.
Nothing in this publication forms any part of any contract. © British Telecommunications plc 1999.
BT and the Piper logo are trademarks of British Telecommunications plc. Registered Office: 81
Newgate Street, London EC1A 7AJ.
Registered in England No: 1800000. Printed in England PHME 33601
Printed on paper that meets international environmental standards 01/99
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