Bulls E-Stream Evo 45 AM G 18 Operating and maintenance manual

Maintenance and operating instructions EN
G18
34-03141 • 1.0 • 11.06.2018
E-Stream EVO 45 AM
S pedelec
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE FOR LATER REFERENCE
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Copyright
© ZEG Zweirad-Einkaufs-Genossenschaft eG
Distribution or reproduction of these operating instructions
and utilisation or communication oftheir content is prohibited
unless expressly approved. Any infringement will render the
offender liable for compensation. All rights reserved in the
event that a patent, utility model or industrial design is
registered.
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Table of contents
Table of contents
1 About these instructions 6
1.1 Manufacturer 6
1.2 Laws, standards and directives 7
1.3 Other valid documents 7
1.4 Subject to change 7
1.5 Identifying 8
1.5.1 Operating instructions 8
1.5.2 Vehicle 8
1.6 For your safety 9
1.6.1 Instruction, training and customer service 9
1.6.2 Basic safety notes 10
1.6.3 Warnings 10
1.6.4 Safety markings 11
1.7 For your information 11
1.7.1 Instructions for actions 11
1.7.2 Information on the type plate 11
1.7.3 Language conventions 12
1.8 Nameplate 14
2 Safety 15
2.1 Requirements for the rider 15
2.2 Personal protective equipment 15
2.3 Hazards for vulnerable groups 15
2.4 Duty of care 15
2.4.1 Rider 15
2.4.2 User 16
2.5 Proper use 17
2.6 Improper use 18
3 Description 19
3.1 Overview 19
3.2 Handlebars 20
3.3 Wheel and fork 21
3.3.1 Valve 21
3.3.2 Suspension 22
3.3.2.1 Fork structure 24
3.3.2.2 Rear frame damper structure 25
3.4 Brake system 26
3.5 Electric drive system 27
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Table of contents
3.5.1 Headlight 29
3.5.2 Horn 29
3.5.3 Display 30
3.5.3.1 USB port 31
3.5.3.2 Screen displays 31
3.5.4 Command console 34
3.5.5 Rear and brake light 35
3.5.6 Battery 35
3.5.6.1 Operating and charge status indicator 36
4 Technical data 37
4.1 Vehicle 37
4.2 Battery 37
4.3 Display 38
4.4 Emissions 38
4.5 USB port 38
4.6 Fork 39
4.7 Brake 41
4.8 Tyres 42
4.9 Headlight 42
4.10 Tightening torque 43
5 Transportation, storage and assembly 46
5.1 Transportation 46
5.1.1 Using the transport securing system 48
5.2 Storing 48
5.2.1 Break in operation 49
5.2.1.1 Preparing a break in operation 50
5.2.1.2 Carrying out break in operation 50
5.3 Assembly 51
5.3.1 Unpacking 52
5.3.2 Scope of delivery 52
5.3.3 Commissioning 53
5.3.3.1 Initial commissioning check list 54
5.3.3.2 Checking the battery 55
5.3.3.3 Sell vehicle 55
6 Adjust vehicle to rider 56
6.1 Saddle 56
6.1.1 Determining the seat height 56
6.1.2 Clamping the seat post 57
6.1.3 Adjusting the sitting position and saddle tilt 58
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Table of contents
6.2 Setting the handlebars 58
6.3 Brake lever 59
6.3.1 Adjusting the pressure point 59
6.3.2 Setting grip distance 60
6.4 Suspension and damping 61
6.4.1 Adjusting the suspension 61
6.4.1.1 Front wheel 62
6.4.1.2 Rear wheel 65
6.4.2 Setting the rebound damper 67
6.4.2.1 Front wheel 68
6.4.3 Setting the compression damper 70
6.4.3.1 Front wheel 70
6.4.3.2 Rear wheel 71
6.5 Retracting brake linings 71
7 Operation 72
7.1 Before each ride 74
7.1.1 Check list before each ride 75
7.2 Using the kickstand 76
7.2.1 Raising the kickstand 76
7.2.2 Parking the vehicle 76
7.3 Battery 77
7.3.1 Removing the battery 79
7.3.2 Inserting the battery 79
7.3.3 Charging the battery 80
7.3.4 Waking the battery 82
7.4 Electric drive system 83
7.4.1 Switching on the electric drive system 83
7.4.2 Switching off the electric drive system 83
7.5 Command console with display 84
7.5.1 Display 84
7.5.1.1 Removing the display 84
7.5.1.2 Attaching the display 84
7.5.2 Using the USB port 85
7.5.3 Using the push assist 85
7.5.4 Selecting the level of assistance 86
7.5.5 Switching journey information 86
7.5.6 Changing the system information 87
7.6 Gear shift 88
7.6.1 Using the gear shift 88
7.7 Brakes 89
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Table of contents
7.7.1 Braking 90
7.8 Horn 90
7.8.1 Sounding the horn 90
7.9 Suspension and damping 91
7.9.1 Fork 91
7.9.1.1 Locking the fork lock 91
7.9.1.2 Opening the fork lock 92
7.10 Rear frame damper 92
7.10.1 Activating the threshold setting 92
7.10.2 Activating the lock setting 92
7.1.1 Wheel 94
7.1.1 Closing the quick release 95
8 Maintenance 97
8.1 Cleaning and servicing 99
8.1.1 After every ride 99
8.1.1.1 Cleaning the fork 99
8.1.1.2 Cleaning the pedals 99
8.1.2 Basic cleaning 100
8.1.2.1 Cleaning the frame 101
8.1.2.2 Clean rear frame damper 101
8.1.2.3 Cleaning the wheel 101
8.1.2.4 Cleaning the drive elements 101
8.1.2.5 Cleaning the chain 102
8.1.2.6 Cleaning the battery 102
8.1.2.7 Cleaning the brake 103
8.1.2.8 Cleaning the display 103
8.1.3 Servicing 104
8.1.3.1 Servicing the frame 104
8.1.3.2 Servicing the fork 104
8.1.3.3 Servicing the drive elements 104
8.1.3.4 Servicing the pedal 104
8.1.3.5 Servicing the chain 104
8.1.3.6 Servicing the drive elements 104
8.2 Maintenance 105
8.2.1 Checking the wheel 105
8.2.1.1 Checking tyre pressure 105
8.2.1.2 Checking the tyres 105
8.2.1.3 Checking the rims 106
8.2.2 Checking the brake system 106
8.2.2.1 Checking for damage 106
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Table of contents
8.2.2.2 Checking the brake linings for wear 106
8.2.2.3 Checking the pressure point 107
8.2.2.4 Checking the brake discs for wear 107
8.2.3 Checking the electrical cables and brake cables 107
8.2.4 Checking the gear shift 107
8.2.5 Checking the chain tension 108
8.2.6 Checking the handlebar grip position 108
8.2.7 Checking the USB port cover 109
8.3 Service 110
8.4 Adjusting and repairing 111
8.4.1 Use original parts and lubricants only 111
8.4.2 Rear frame damper 112
8.4.3 Fork 114
8.4.4 Wheel quick release 115
8.4.4.1 Setting the clamping force 115
8.4.5 Brake 116
8.4.6 Lighting 117
8.4.6.1 Replacing the lighting 117
8.4.6.2 Setting the headlight 117
8.4.7 Tyre 117
8.4.7.1 Adjust tyre pressure 117
8.4.7.2 Puncture and protect tyre 118
8.4.8 Repair by the specialist dealer 119
8.4.9 System messages 120
8.4.9.1 First aid 121
8.4.9.2 Specific error eradication 121
8.4.10 First aid 122
8.4.10.1 Electrical drive system does not start 122
8.5 Accessories 124
9 Recycling and disposal 125
10 Appendix 127
10.1 Parts and repair list 127
10.2 Table of figures 130
10.3 List of tables 132
10.4 Index 133
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About these instructions
1 About these instructions
Read these operating instructions before
commissioning the vehicle to ensure you use all the
functions correctly and safely. They are not a
substitute for personal training by the supplying ZEG
specialist dealer. The operating instructions are an
integral part of the vehicle. Therefore, if it is re-sold at
a later time, they must be handed over to the
subsequent owner.
These operating instructions are mainly intended for
the rider and user of the vehicle, who tend to be non-
professionals.
Staff at all ZEG specialist dealers have specialist
training and qualifications. They are thus capable of
identifying risks and preventing hazards which may
arise during maintenance, servicing and repairs on the
vehicle. Information for specialist staff does not
require non-professionals to take any action.
1.1 Manufacturer
The vehicle manufacturer is:
ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
Tel.: [phone]
Fax: [phone]
E-mail: [email protected]
Website: www.zeg.de
Text passages which are expressly intended for
specialist staff (e.g. bicycle mechanics) are clearly
marked with a tool symbol.
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About these instructions
1.2 Laws, standards and directives
These operating instructions comply with the essential
requirements from:
• EC Directive No. 168/2013
• Electromagnetic Compatibility Directive 2014/30/EU,
• EN 82079-1:2012, Preparation of instructions for
use – Structuring, content and presentation – Part 1:
General principles and detailed requirements,
• EN ISO 17100:2016-05, Translation Services –
Requirements for translation service.
1.3 Other valid documents
These operating instructions are only complete in
conjunction with the other applicable documents. The
following document applies for this product:
• Charger operating instructions and
• assembly and repair instructions.
No other information is also applicable. The constantly
updated lists of approved accessories and parts are
available to ZEG specialist dealers.
1.4 Subject to change
The information contained in these operating
instructions are the approved technical specifications
at the time of printing. Any significant changes will be
included in a new version of the operating instructions.
You will find any changes to these operating
instructions at:
www.bulls.de/service/downloads
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About these instructions
1.5 Identifying
1.5.1 Operating instructions
The identification number of these operating
instructions is made up of the document number, the
version number and the release date. It can be found
on the cover page and in the footer.
1.5.2 Vehicle
These BULLS operating instructions refer to the model
year 2018. They were issued in April 2018. The
production period is from April to December 2018.
The operating instructions are an integral part of the S
pedelec.
Identification number 34-03141_1.0_11.06.2018
Table 1: Identification number of the operating instructions
Type number Model
G 18 E-Stream Evo 45 AM
Table 2: Type number and model categorisation
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About these instructions
1.6 For your safety
The vehicle's safety concept comprises four elements:
• rider and/or user instruction, and vehicle maintenance
and repair by the ZEG specialist dealer,
• the chapter on general safety,
• the warnings in these instructions and
• the safety marking on the type plates.
1.6.1 Instruction, training and customer service
The ZEG specialist dealer and supplier provides
customer service. Contact details can be found on the
back page of these operating instructions and in the
data sheet. If you are unable to contact your specialist
dealer, you will find further ZEG specialist dealers on
www.zeg.de. They will also be able to attend to your
customer service needs.
The rider or the user of the vehicle will be instructed in
person on the vehicle functions when the supplying
ZEG specialist dealer hands over the vehicle, if not
before. This instruction particularly covers the
vehicle's electrical functions and correct use of the
charger.
Each rider to whom this vehicle is provided must
receive instruction on the vehicle's functions. These
operating instructions must be submitted to each rider
in printed form and must be acknowledged and
adhered to.
The ZEG specialist dealer commissioned to perform
repairs and maintenance work receives regular
training.
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About these instructions
!
!
1.6.2 Basic safety notes
1.6.3 Warnings
Hazardous situations and actions are marked with
warnings.Thewarnings in theseoperatinginstructions
are shown as follows:
The following pictograms and signal words are used in
theoperatinginstructionsforwarningsand information
notices:
These operating instructions have a chapter with
general safety notes [Chapter 2, page 15]. The
chapter stands out because of its grey background.
Type and source of the danger
Description of the danger and the consequences.
Measures
SIGNAL WORD
Will lead to serious or even fatal injuries if ignored.
High-risk hazard.
May lead to serious or even fatal injuries if ignored.
Medium-risk hazard.
May lead to minor or moderate injuries. Low-risk
hazard.
May lead to material damage if ignored.
Table 3: Meanings of the signal words
DANGER
!
DANGER
!
WARNING
!
CAUTION
!
NOTICE
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About these instructions
1.6.4 Safety markings
The following safety markings are used on the
charger's type plate:
1.7 For your information
1.7.1 Instructions for actions
Instructions for actions are structured in accordance
with the following pattern:
Requirements (optional)
Instruction for action
Result of the action (optional)
1.7.2 Information on the type plate
Alongside the warnings, product type plates also
contain other important information on the vehicle:
General warning
Adhere to the instructions for use
Table 4: Safety markings on the product
Read the instructions
Separate collection of electrical and electronic
devices
Separate collection of batteries
Must not be thrown into fire (burning prohibited)
Table 5: Information on the type plate
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About these instructions
1.7.3 Language conventions
The vehicle described in these operating instructions
may be equipped with alternative components. The
vehicle equipment is defined by the respective type
number. If applicable, the notes alternative equipment
and alternative version make reference to the use of
alternative components.
The following terms are used for better legibility:
The following conventions are used in these operating
instructions:
Must not be thrown into water (immersed)
Device of protection class II
Only suitable for use indoors
Fuse (device fuse)
EU conformity
Recyclable material
Table 5: Information on the type plate
Term Meaning
Vehicle S pedelec
Motor Drive motor
Table 6: Simplified terms
Convention Use
Italics Entry in the index
Table 7: Conventions
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About these instructions
SPACED Displays on the display
screen
[Example, page
numbering]Cross references
• Bulleted lists
Convention Use
Table 7: Conventions
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About these instructions
1.8 Nameplate
The nameplate is located on the frame. The nameplate
features the following information:
Figure 1: Type plate, example
1 EU type-approval number
2 Manufacturer
3 Vehicle class
4 Vehicle identification number
5 Motor power
6 Design-related top speed
7 Permitted total weight
8 Stationary noise
ZEG Zweirad-Einkaufs-
Genossenschaft eG
L1e-B
e1*168/2013*00095*00
WZEG18101JV000001
- - - dB(A) — - - - min
0,25 kW 45 km/h max 115 kg
-1
1
2
3
4
5 67
8
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Safety
!
!
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!!
!
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2 Safety
2.1 Requirements for the rider
Unless any other statutory requirements apply to the
rider, we recommend that riders be at least 15 years
old and hold an AM category driver's licence as a
minimum.
2.2 Personal protective equipment
Wearing a helmet is compulsory (moped motor cycle
helmet). We also recommend that you wear typical,
close-fitting cycling clothing, sturdy footwear and
gloves.
2.3 Hazards for vulnerable groups
The battery and the charger must be kept out of the
reach of children.
2.4 Duty of care
Vehicle safety can only be assured if all necessary
measures are taken.
2.4.1 Rider
The rider:
• receives instruction before the first ride. They can
clarify any questions relating to the operating
instructions with the user or the ZEG specialist dealer.
• wears personal protective equipment.
• assumes all the user's obligations if the vehicle is
passed on to someone else.
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Safety
!
!
!
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!!
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2.4.2 User
The user has the duty of care and responsibility for
scheduling these measures and checking that they are
implemented.
The user:
• makes these operating instructions available to the
rider for the duration of vehicle usage. If necessary,
they translate the operating instructions into a
language which the rider understands.
• familiarises the rider with the vehicle's functions
before the first ride. Only riders who have received
instruction may be allowed to ride.
• instructs the rider on proper use and the wearing of
personal protective equipment.
• employs only specialist staff for maintenance and
repair of the vehicle.
The EU type-approval number printed on the type
plate is only valid if the vehicle remains intact in its
original state. As soon as the user makes any relevant
modifications or additions, they legally become the
manufacturer. They must carry out the conformance
procedure with Commission Implementing Regulation
(EU) No. 901/2014 again under their own
responsibility.
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Safety
!
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2.5 Proper use
The vehicle must only be used in perfect, fully
functional condition. National requirements may apply
to the vehicle which differ from the standard
equipment. The general laws and regulations for the
prevention of accidents and environmental protection
in the respective country of use must be observed.
Proper use also includes all instructions for actions
and check lists in these operating instructions.
Approved accessories can be installed by specialist
staff.
The vehicle is designed for daily, convenient use on
asphalted roads and paths. The vehicle is suitable for
use in road traffic. For riding on public roads, some
special regulations apply in relation to running light,
reflectors and other components.
The vehicle is not a sports bicycle. If used for sports,
the rider can expect reduced riding stability and
diminished comfort. The vehicleis unsuitableforriding
on off-road terrain.
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Safety
!
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2.6 Improper use
Failure to adhere to the proper use poses a risk of
personal injury and material damage. The vehicle is
not suitable for the following uses:
• manipulating hardware and software,
• riding on cycle paths,
• riding with a damaged or incomplete vehicle,
• riding over steps,
• riding through deep water,
• lending the vehicle to untrained riders,
• carrying further passengers,
• riding with excessive luggage,
• riding with no hands,
• riding on ice and snow,
• improper servicing,
• improper repair,
• demanding areas of use, such as professional
competition, and
• stunt riding or acrobatics.
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