BURG WATCHER secuENTRY User manual

en Assembly and User Manual BURG-WÄCHTER KG
Altenhofer Weg 15
58300 Wetter
Germany
Elctronic door Lock
ENTRY Pincode · ENTRY Fingerprint · ENTRY Basic
Pincode
Fingerprint
Basic
www.burg.biz
BA/MA secuENTRY dp/sds 03/2016
Innovative door
acess - safely and
easily controlled via
your smartphone

secuENTRY
English | 2
Dear customer,
Thank you very much for your decision for the secuENTRY electronic lock
system manufactured by BURG-WÄCHTER.
This system has been developed and manufactured using the latest technical
potential and satises high security requirements.
The electronic cylinder can be used easily without any drilling in any door
prepared for prole cylinder up to a door thickness of 130 mm (67.5/62.5),
measured at the central detent bolt, and is perfectly appropriate for new
installation as well as for retrotting.
Depending on the specic system, various opening media are available. With
systems containing a keypad, user administration is additionally integrated.
You can nd out more on the following pages.
Attention! Just a light pressure by your nger is required to operate
the keypad, similarly to modern high quality touchscreen mobile
phones!
Important: Please read the entire User Manual before you start
programming. We hope you enjoy your new locking system.
General information about secuENTRY
secuENTRY is available in three versions:
• ENTRY BASIC
• ENTRY PINCODE
• ENTRY FINGERPRINT
In the set congurations ENTRY PINCODE and ENTRY FINGERPRINT, the
keypad is already registered in the cylinder.
Similarly, the attached transponders are already registered in the cylinder and
can be applied immediately.
Administrator code/QR code
The QR Code is required for both the setup of opening options using the
BURG-WÄCHTER KeyApp and for the subsequent attaching and registration
of a keypad or a cylinder.
In ENTRY Pincode and ENTRY Fingerprint, the administrator code is factory-
set to 1-2-3-4-5-6 (please never forget to change it).
Attention! In case you lose your administrator code and/or your QR
code, any reprogramming and any use of administrator functions
becomes impossible. Please store it carefully!
Our hint: The QR code can also be stored in an electronic form as a scanned
le or a photograph on a protected data carrier.
Examples of additional functions using the optional ENTRY 5750
software:
• User administration
• Assignment of authorisations
• History function
Power supply
• 2 x MIGNON LR6 AA ALKALINE for the keypad
• 1 x lithium battery (CR123A) for the cylinder
Illustration
On key
Activation of the keypad for the entry of opening code
Enter key
Selection of a menu item
Function key
The function key provides for a variety of actions depending on the
current status of the keypad. The display indicates, which function is
active
1) Acess to the meu for programming
When the "Func:M" symbol is displayed, the menu can be reached by
pressing the "Func"key. In the menu, the keys "1" and "2" can be
used as a scroll function to navigate through its stucture.
2) Deleting an entry action
When the “Func:C” symbol is displayed, the last entry can be cancelled
by pressing the “FUNC” key.
3) Entry to previous programming level/Back
When you are in the menu, the symbol “Func:<” is displayed. By
pressing the “FUNC” key, you return into the menu structure on the
next higher level.
Battery indicator
Battery full Battery empty
The display indicates battery statuses of the cylinder unit and the keypad
unit. The indication on the display concerns the batteries with the
lowest status. In case a battery is empty, the display indicates as follows:
Replace battery in keypad or replace battery in knob.
When the battery has been replaced and then the opening code
entered twice, the currently lowest battery status is displayed. When
only a single battery set is replaced, the display can still indicate an
“incomplete” status, despite the replacement. In case you do not
replace the batteries in spite of the replacement indication, you will have
to enter the valid opening code once more in order to open the door.
At the same time, the inner knob LED ashes 5 x 5 times. You can still
open the door in this way approx. 50 times. Then it can only be opened
using the administrator code.
Now the batteries must be replaced, otherwise the door cannot be
opened any more.
Fingerscan sensor
To open or register the particular nger.
Structure
secuENTRY Keypad FP

secuENTRY
English | 3
Optical signalling
Optical signalling in the form of a LED is incorporated in the knob on the
outer side of the door.
This LED informs you on the following:
• 1 x brief: cylinder coupled
• 2 x brief: cylinder uncoupled
• 1 x brief, 1 × long, 2 sec pause, repeating: lock in programming mode
• 5 × briey, 2 sec pause, repeating at 20 sec: battery in cylinder empty
Technical data
Blocking times After 3 × wrong code is entered 1 minute, then
always 3 minutes
Display Adjustable to 12 languages
Permissible
ambient
conditions*
15 °C / +50 °C/ up to 95 % rel. air humidity
(noncondensing);
as a result of extreme temperature changes, the
display can react slowly or darken.
Protection class Protection class keypad PINCODE IP65
Protection class keypad Fingerprint IP55
Protection class cylinder IP65
* In case the temperature exceeds the specied range, a corresponding warning message is indicated on the display. Provide
for an appropriate corrective action!
These are the different QR codes:
SN: 10:0F:00:34
30:42:25:00:00:25
12
45 : 99 : 15 : 70 : 70 : A0 : A5 : 51 :
87 : D7 : 56 : 05 : 62 : B5 : F2 : 0E
MAC:
AES:
TYPE:
SN: 10:2D:00:3E
30:42:25:00:00:60
123456
E1 : 25 : F3 : E2 : DB : 86 : C0 : 70 :
F7 : EA : 04 : 93 : 17 : 2E : BF : 9E
MAC:
AES:
ADM:
UID:
2
75 : BF : 1A : 32 : 99 : AC : CF : 3E :
06:50:EC:3A:31:1E:BA:A3
BW:
Type:
1 2 3
04 : 32 : 37 : EA : 64 :
3A:80:00:00:00
1 Keypad (SN; MAC; AES; Type)
2 Cylinder (SN; MAC; AES; ADM)
3 Transponder (UID; BW; Type)
Attention! If you have purchased the ENTRY Basic set, the “Type”
eld contains the number of the corresponding transponder.
Opening
secuENTRY can be operated, depending on the equipment conguration,
using a 6 digit numerical code, the BURG-WÄCHTER KeyApp, with
ngerprints or by a transponder.
Opening with PIN code
• Activate the keypad using the key
• Enter the 6 digit PIN code (factory-set to 1-2-3-4-5-6). The display indicates
“Please use rotating knob!” and the LED integrated in the cylinder ashes
once when the opening is successful.
• Turn the cylinder knob
Opening with transponder
• Hold the transponder from the front at no more than 1 cm from the
cylinder knob. The LED integrated in the cylinder ashes once when the
opening is successful.
• Turn the cylinder knob
Bitte beachten Sie, dass die Tastatur bei dem Öffnungsvorgang mit einem
Transponder vorher nicht über die -Taste eingeschaltet werden darf!
Opening with ngerprint
• Schalten Sie die Tastatur über die Taste ein
• Move the registered nger from the top to the bottom centrally over the
sensor. The display indicates “Please use rotating knob!” and the LED
integrated in the cylinder ashes once when the opening is successful.
• Turn the cylinder knob
Opening with BURG-WÄCHTER KeyApp
• Hold your smart device in front of the cylinder knob and press the opening
button of the KeyApp.
• The LED integrated in the cylinder ashes once when the opening is
successful.
• Turn the cylinder knob
BURG-WÄCHTER KeyApp
ou can download the BURG-WÄCHTER KeyApp from the App Store or
the Google Play Store. For this purpose, simply enter the search item
“secuENTRY” or “KeyApp”.
Compatible with Samsung Galaxy S4, S4 mini, S5 and S5 mini from Android
4.3 KitKat or 5.0 Lollipop, Apple iPhone 4S, 5, 5S, 6, 6P from IOS 8.1.3.
Please check under:
www.burg.biz/secuentry/GTC/DE
whether other Smartphones are compatible with the app.
ENTRY Pincode
General information
The electronic cylinder is operated by entering a PIN code. Additionally,
the lock can also be operated using the BURG-WÄCHTER KeyApp or a
transponder.
Contents of the delivery
1QR code keypad 11 Rubber shell
2Keypad 12 Assembly aid
3Adapter set 13 Disconnecting pliers
4Inner knob 14 Tx (size 8)
5QR code transponder 15 Forend screw
6Transponder 16 Allen key (size 3)
7Fixing materials keypad 17 QR code cylinder
18 cylinder
8Fixing materials keypad
(adhesive pads)
19 Wall mounting plate
20 Sight protection lm
9Cylinder extension
10 Adapter screws
Functions
• Total number of users: up to 50
• A transponder can also be assigned to every PIN code user (except
administrator)
1
17
5
2
8
911
1516
12 13
20
19
6
3
18
4
710
14

secuENTRY
English | 4
ENTRY Fingerprint
General information
The electronic cylinder is operated using a scanned nger. Up to 24 ngers
can be programmed using the keypad. The users are created separately
(USER XXX_FP). If a code and/or an transponder should be additionally
assigned to a user, it is to be created separately. Additionally, the lock
can also be operated using a PIN code, the BURG-WÄCHTER KeyApp or a
transponder.
Contents of the delivery
1QR code keypad 11 Rubber shell
2keypad 12 Assembly aid
3Adapter set 13 Disconnecting pliers
4Inner knob 14 Tx (size 8)
5QR code Transponder 15 Forend screw
6Transponder 16 Allen key (size 3)
7Fixing materials 1 keypad 17 QR-Code Zylinder
18 Cylinder
8 Fixing materials 2 keypad (adhesive
pads)
19 Wall mounting plate
20 Sight protection lm
9Cylinder extension
10 Adapter screws
Attention! The ngerprint sensor must not be cleaned with
detergents. Please use a slightly moistened cloth for this purpose.
Functions:
• Total number of users: up to 50, out of whom number of ngerprints: up
to 24
• A transponder can also be assigned to every PIN code user (except
administrator)
1
17
5
2
8
911
1516
12 13
20
19
6
3
710
14
18
4
ENTRY Basic
General information
The electronic cylinder is operated using a transponder. The transponder
should be positioned in front of the cylinder knob.
Subsequent programming of additional transponders can be done using
a secuENTRY keypad or the ENTRY software. The operating range of a
transponder is up to 1 cm.
Contents of the delivery
1Adapter set 11 Assembly aid
2Inner knob 12 Disconnecting pliers
3QR code transponder 1 13 Rubber shell
4Transponder 1 14 QR code cylinder
5QR code transponder 2 15 Cylinder
6Transponder 2
7Cylinder extension
8Adapter screws
9Allen key
10 Forend screw
Functions
• Total number of users: up to 50
Optional locking media:
• ENTRY KP PIN
• ENTRY KP FP (up to 24 ngerprints possible)
14
13
10911 12
5
6
3
1
15
2
8
74
Basic indication of the menu functions
When the “Func:M” symbol is displayed, the menu can be reached by
pressing the “FUNC” key. In the menu, the keys “1” and “2” can be used
as a scroll function to navigate through the menu structure. The (Enter) key
can be used to reach the next menu level.
Structure of the menu
Code change menu
Sprache/Language menu
Administrator menu
Create user menu
Create: Code
Create: Transponder
Create: Fingerprint
Assign transponder menu
Delete menu
Additional functions menu
Date adjustment not available in the standard version
Time adjustment => not available in the standard version
Setup menu
Register
Reorganise
FP reset menu
Info menu
Description of the menu
The following text described the functions for the products ENTRY Pincode
and ENTRY Fingerprint.
Menu Code change
Changing the administrator code and the user codes
• Activate the keypad using the key
• Then press FUNC
'Menu/Code Change' is
• Conrm your selection using
• Now you can use the keys 1 or 2 to scroll until the administrator / user,
whose user code should be changed, is displayed
• Conrm with
• Enter the code valid so far (existing code) and press
• Enter the new code and conrm it with
• Repeat your entry and conrm it again with .
“Code change accomplished” is displayed after a correct entry

secuENTRY
English | 5
Language menu
Language set up
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the above menu item
• Conrm with
• Use the keys 1 or 2 to scroll until the required language is displayed
• Conrm with
Menu administrator
Various submenus are available under the Administrator menu
Submenu create user with code
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the 'Administrator menu'
• Conrm with . The “Create User” menu item appears
• Conrm with
• Scroll using the 2 key till reaching the “Create User: Code" item
• Conrm with
• Enter the administrator code in order to acquire the authorisation for
programming
• The next free memory cell is indicated (e.g. USER.003)
• Enter the 6 digit code and conrm it 2 × with
• “Data has been saved” is displayed
Submenu create user with transponder
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the 'Administrator menu'
• Conrm with . The “Create User” menu item appears
• Conrm with
• Scroll using the 2 key till reaching the “Create User: Transponder" item
• Conrm with
• Enter the administrator code in order to acquire the authorisation for
programming
• Hold the transponder in front of the knob
• “Data has been saved” is displayed
Submenu create user with Fingerprint
(This function is only active with ENTRY Fingerprint and with the ENTRY KP
FP keypad)
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the 'Administrator menu'
• Conrm with . The “Create User” menu item appears
• Conrm with
• Scroll using the 2 key till reaching the “Create User: Fingerprint" item
• Conrm with
• Enter the administrator code in order to acquire the authorisation for
programming
• “Register nger” is displayed
• Move the nger to be registered several times centrally over the sensor (the
number of moves is indicated on the display)
• “User_XXX_FP successfully registered” is displayed
Submenu assign transponder
Using this function, you can subsequently assign a transponder to an already
existing user. For this purpose, proceed as follows:
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the 'Administrator menu'
• Conrm with
• Scroll using the 2 key till reaching the “Assign Transponder" item
• Enter the administrator code in order to acquire the authorisation for
programming
• Scroll till reaching the user, to whom you intend to assign a transponder,
and conrm 2 × with
• Hold the transponder directly in front of the knob and use the keypad to
conrm with
• “Data has been saved” is displayed
Submenu Delete
Using this menu, you can delete a user or a transponder.
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the 'Administrator menu'
• Conrm with
• Scroll using the 2 key till reaching the “Delete" item
• Enter the administrator code in order to acquire the authorisation for
programming
• Scroll till reaching the user or the identication medium (transponder) you
wish to delete and conrm your selection 2 × with
• “Data has been deleted” is displayed
Time Functions submenu (Premium only)
This is intended for setting the time and date
Setting the time:
Not available as a standard function.
Setting the date:
Not available as a standard function.
Setup submenu
General system settings
Register
After a replacement of the cylinder or the keypad, the two units have to be
newly aligned, so that they can resume communication. Attention! Before
registering a keypad, the ENTRY cylinder must be awakened. This is
done by opening the lock once with a transponder. Then you have
1min time for the login process.
Registration of a keypad
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 1 or 2 key till reaching the 'Administrator menu'
• Conrm with
• Scroll using the 1 or 2 key until reaching the “Setup" menu item
• Conrm with
• Enter the admin code of the unit to be registered
• “Data has been saved” is displayed after a successful registration
Attention! Make sure that no other powered secuENTRY unit is
placed within a direct reach of the device when registering a new
keypad or a new cylinder, as such unit could be mistakenly addressed
instead of the intended one. When in doubt, disconnect such units
from power before the registration (remove batteries).
Reorganise
The use of this function is recommended when several users have been
deleted.
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the 'Administrator menu'
• Conrm with
• Scroll using the 2 key until reaching the “Setup" menu item
• Conrm with
• The “Reorganise” menu item appears
• Conrm with
• Enter the administrator code in order to acquire the authorisation for
programming
• “Reorganisation in progress” is displayed
Submenu FP Reset
(This function is only active with ENTRY Fingerprint and with the ENTRY
KP FP keypad) All the stored ngerprints are deleted, however, the
corresponding users are retained. Please select this menu and follow the
instructions on the display in case of repeated error functions related to the
use of ngerprints.
Info menu
The version and serial number of the system are displayed using this
function.
For security reasons, the complete serial number is indicated only in the
administrator mode.
• Activate the keypad using the key
• Then press FUNC, 'Menu/Code Change' is displayed
• Scroll using the 2 key till reaching the 'Info' menu
• Conrm with . The serial numbers of the keypad (EA) and of the cylinder
(AA) are displayed.
Remark: For security reasons, the serial number (AA) of the cylinder is not
completely displayed before the entry of a valid administrator code.

secuENTRY
English | 6
Installation instructions for the secuENTRY cylinder
Please read these Installation Instructions carefully before the assembly and
then store them at a safe place.
Remark:
The base size of the cylinder is 30 mm per side. When shipped, the cylinder
has, on its inner side, the base length of 30mm, with the outer knob
already mounted.The cylinder is provided with an adapter set allowing for
adaptation of the cylinder to door thicknesses of up to 130 mm (67.5/62.5)
measured at the central detent bolt). The adapter set provides appropriate
screws for different adapter lengths.
M 4x 6
M 4x 12 M 4x 16 M 4x 20
M 4x 30
M 4x 25
M 4x 35
M 4x 40 M 4x 45
Fig. 1: Illustration of the adapter and corresponding screws (1:1 illustration
on a separate sheet)
Adapter No
Adapter
1234
Dimension
A; B
<=
29mm
29,5 –
34mm
34,5 –
38,5mm
39 –
42,5mm
43 –
47,5mm
Screw M4 x 6 M4 x 12 M4 x 16 M4 x 20 M4 x 25
Adapter 5678
Dimension
A; B
48 –
52,5mm
53 –
57,5mm
58 –
62,5mm
63 –
67,5mm
Screw M4 x 30 M4 x 35 M4 x 40 M4 x 45
Tab. 1: Required adapters
Attention! Attention shall be paid to prevent the inner knob from
being bumped, as the knob can break in such case. The lock shall not
be greased or oiled.
Proceed as follows to assemble the system:
Attach the cylinder to the door in order to determine whether an adapter is
required. Alternatively, the door incl. ttings can be measured (dimensions
A; B). When using rubber shells for prole cylinder holes, you should always
add 2mm to the actual size.
Mounting for doors with thickness incl. ttings which are less than
29mm per side and for which the cylinder can be moved from outside
to inside through the prole cylinder hole.
1 Slide the cylinder from outside to inside through the prole cylinder hole.
2Fix the cylinder using the forend screw.
3Put the inner knob on the cylinder or on the appropriate adapter and
fasten it with the corresponding screw. Table 1 provides the required
dimensions.
4 Push the sleeve on the inner knob and snap it in.
Mounting for doors which thickness incl. ttings exceeds 29mm per
side.
1Use the disconnecting pliers to push the knob latches together and pull
the sleeve off.

secuENTRY
English | 7
2 Carefully pull off the plug.
3 Remove the screw.
Attention! Be careful not to
damage the circuit board or the
cable!
4 Pull the knob from the cylinder and slide the cable from the sleeve.
5 Choose the appropriate adapter for the outside and snap it on. Table 1
provides the required dimensions.
6 Slide the assembly aid on the plug and, together with the cylinder and the
adapter, slide it from inside into the mortise lock.
uaitgzigf
Attention! Do not pinch or
damage the cable!
7Fix the cylinder using the forend screw.
8 If required, install the cylinder extension (inside/outside) and mark it where
aligned with the tting. The cylinder extension prevents a stress on the
cylinder.
9 Remove the cylinder extension, use a saw to shorten it to the required
length and mount it back nally.
10 Use the assembly aid to slide the cable through the outer knob.
Attention! Do not pinch or damage the cable!
11 Snap the adapter onto the cylinder.
12Hold the cable tight and lead it through the nut.
Attention! The cable must not
overlap and must be completely
stowed in the pocket!
13 Use the attached Allen key to fasten the appropriate screw.
Attention! Do not pinch or
damage the cable!
14 Connect the cable with the plate using the plug and stow the remaining
cable in the side pocket intended for this purpose.
15 Inset the battery with the correct polarity and snap on the sleeve.
Please remember: The xing is possible in just one position!
16 Put the inner knob on the cylinder or on the appropriate adapter and
fasten it with the corresponding screw. Table 1 provides the required
dimensions.
17 Place the sleeve and snap it in.

secuENTRY
English | 8
Installation instructions for secuENTRY keypad
The keypad is only included in ENTRY Pincode and ENTRY Fingerprint sets.
Attention! Please remember that the keypad should not be attached
to the door itself, otherwise it would transmit shocks when the door
is being shut.
The membrane afxed to the keypad rear side should not be sealed
with glue and/or any other substance under any circumstances!
Exchange of air must also be possible after the installation!
• Determine the installation place for the keypad. For that purpose, enter the
opening code (e.g. PIN code, ngerprint, ...) at the desired mounting place
and check whether the lock opens.
• Place the keypad correspondingly.
You can then decide whether you want to glue the wall holder directly on
the wall or whether you prefer having it screwed on. The slotted holes in the
wall holder provide for an exact alignment.
If you decide for gluing the wall holder, please be sure to provide for clean
surfaces free from fat, oil and silicon lms and any other impurities. Remove
completely the protective lm from the included adhesive pads, attach all
the pads on the wall holder and then press it rmly to the required position.
When mounting in colder temperatures, please remember that the full
adhesive force cannot be achieved before 72 hours in 20°C, with warmth
accelerating the process (e.g. in 65°C, the full adhesive force will be achieved
in one hour).
When attaching the holder plate on the coloured sight protection lm, the
above described conditions relating to cleanliness of surfaces and rmness of
the adhesive pad should be observed.
To provide for a bubble-free application of the colour sight protection lm,
please proceed as follows:
• Pour some water with a couple of drops of dishwashing detergent into a
glass,
stir it cautiously free of foam, and then use it to moisture gently the
surface,
on which the lm is to be applied.
• Start pulling off the white protective sheet from 1 cm of lm and
straighten it out. To change the position, lift this surface carefully and
attach it again as required.
• Then swipe the adhesive lm, e.g. with a plastic spatula, out from the
contact surface in the direction of protective sheet still attached.
Attention! Do not use more liquid than absolutely necessary.
• Slide the keypad in from above until the locking
peg of the mounting plate engages into the
keypad housing. In this way, the keypad is
protected against undesired removal.
• Perform a function test of the unit with the door
open. For this purpose, enter repeatedly a valid
opening code (e.g. PIN code, ngerprint, ...).
Battery replacement for secuENTRY keypad
• Remove the housing cover on the bottom side by loosening the 2 screws
(Torx 8).
• Pull the battery compartment lid downwards until it disengages and
replace the batteries.
When inserting the new batteries, be careful to observe the correct
polarity as indicated on the housing.
• To close the battery compartment, rst press the battery compartment lid
close to the screw holes to make them slide into the recesses, then snap
the bottom side into position by pressing on it.
• Fasten the battery compartment lid with screws.
Attention! Make sure that no moisture enters the keypad when
replacing the battery.
Cleaning instruction for secuENTRY keypad
The surface nish of the keypad prevents adherence of impurities. Dust or
dirt can be removed from the surfaces using a damp cloth. No alcohol-
based detergents (spirit, SIDOLIN® etc.) or aggressive detergents
(acetone etc.) may be used, as they can damage the surface or the
sensor.

secuENTRY
English | 9
Battery replacement for secuENTRY cylinder
• Use the included tool to push the knob latches together and pull the knob
sleeve off.
• Replace the battery while carefully adhering to correct polarity.
• Slide the knob sleeve carefully back to the position.
Please remember: The xing is possible in just one position!
Attention! Make sure that the
cable is not squeezed. Make sure
that the O-ring sits in the correct
position.
• Let the sleeve snap back into place.
Dismantling of the secuENTRY keypad from
the wall holder
• Remove the housing lid on the bottom side by loosening the 2 screws
(Torx 8).
• Pull the battery compartment lid downwards until it disengages.
• Press the latch using a narrow tool (e.g. at-bladed screwdriver)
downwards and slide the keypad upwards.
Interference with Bluetooth devices
Bluetooth devices use the same frequency band (2.4GHz) as WiFi devices.
This can cause interference leading to errors or even to communication
failure. In such case, any devices not required should be kept disconnected
from power.
Warranty
In order to be able to provide you with perfectly awless and high quality
products and an optimal support when you need servicing or repair, we
need you to present faulty or defective devices to your vendor together with
a valid administrator code and the QR code(s), with the original purchase
document attached.
When you return a device component based on your right of withdrawal
from the purchase agreement, such component must be adjusted to factory
settings and the seal on the cylinder and on the knob must be intact. In case
of noncompliance with this, the warranty becomes invalid.
Disposal of the device
Dear customer,
Please help us avoid unnecessary waste. Should you ever intend to dispose of
this device, please bear in mind that many components of the device contain
precious materials, which can be recycled.
Please be aware that electrical and electronic equipment
and batteries shall not be disposed of as household waste,
but rather collected separately. Please obtain information on
the collecting points for electrical waste from the
responsible authority of you municipality.
If you have any questions concerning the EC declaration of
conformity, please use [email protected]
Errors and changes reserved.