BZB Gear BG-UPTZ-ND 12X User manual

BG-UPTZ-ND
12X/20X/30X Universal PTZ NDI/HDMI/SDI/USB 3.0 RS232/485 Live
Streaming Camera Series
User Manual

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 2

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 6
Specifications 7
Operation Controls and Functions 8
Interfaces and Connection 9
Mounting Brackets 10
RS-232 Interface 13
Remote Control 15
Network Configuration 20
Serial Port Communication and Control 23
Maintenance and Troubleshooting 31
Tech Support 32
Warranty 32
Mission Statement 32
Copyright 32
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 3

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Do not expose the product to rain or moisture.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Installation and use of this product must strictly comply with local electrical safety
standards. The power supply of the product is ±12V, the max electrical current is 2A.
●Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the
lens and affecting the image.
●Do not rotate the camera head aggressively, otherwise it may cause mechanical failure.
●This product should be placed on a stable desktop or on a horizontal surface. Do not
install the product obliquely, otherwise it may display an inclined image.
●Ensure there are no obstacles within the rotation circumference of the holder.
●Do not power on until cabling installation is complete for proper operation and
synchronizing.
●Electromagnetic fields at specific frequencies may affect the video image. This product
is Class A. It may cause radio interference in household application. Appropriate
measure is required.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 4

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Introduction
The BG-UPTZ-ND series of cameras are packed with features, superior performance, and
multiple simultaneous outputs. With its crisp 1080p60 imaging, simultaneous USB 3.0,
HDMI, 3G-SDI and IP streaming capabilities these cameras perform well in a wide array of
scenarios. The BG-UPTZ-ND features advanced ISP processing algorithms, offering vivid
and high-resolution video with a strong sense of depth and fantastic color rendition. It also
supports H.264/H.265 encoding for more fluid motion under low bandwidth conditions.
The BG-UPTZ-ND also features NDI® (Network Device Interface) technology which
provides the ability for multiple video systems to communicate via a local area network
(LAN) and eliminates the requirement for video cables like HDMI, DVI, and SDI for
streaming, providing convenience and versatility. The technology was developed by
NewTek™ to simplify remote connections, streaming, capture/playback, replay, and
production.
NDI cameras support bi-directional communication featuring ultra-low latency and
ultra-high video streams on shared connections. To function properly the network needs to
support 1GB throughput using at least CAT5/6 cables for connectivity. Software programs
offering NDI capture will also typically require a NDI plugin to be installed.
Note: NDI streams use more bandwidth than most streaming devices using standard video
cables and capture devices. For this reason, it is recommended when using more than two
NDI cameras simultaneously it is a good idea to implement VLANs. VLANs provide the
ability to divide and segment network bandwidth to optimize streaming without sacrificing
quality of the stream or possible streaming interruptions from other devices connecting to
the network. If you are having issues with streaming smoothly, this may be caused by
network traffic and a lack of bandwidth on the LAN.
EXAMPLES of standard NDI versus NDI|HX streaming bandwidth usage:
●1920×1080@30 fps: NDI stream requires a minimum of 125 Mbps of dedicated
bandwidth.
●1920×1080@30 fps: NDI|HX stream requires a minimum of 8 to 20 Mbps of
dedicated bandwidth.
Features
●Full HD Resolution: 1/2.8-inch-high quality CMOS sensor. Resolution is up to
1920x1080 with frame rates up to 60 fps.
●Multiple Optical Zoom Lens: 12X/20X/30X optical zoom lens options available.
●Leading Auto Focus Technology: Fast, accurate, and stable auto focusing
technology.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 5

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
●Low Noise and High SNR: High SNR image is achieved with low noise CMOS.
Advanced 2D/3D noise reduction technology further reduces image noise while
ensuring high clarity.
●Multiple Video Output Interfaces: HDMI, 3G-SDI, USB, LAN (NDI).
Simultaneously output audio and video signal on all four outputs.
SDI output capable of sending signals of 1080P@60fps up to 100M.
●Multiple Audio/Video Compression Standards: Support H.264/H.265 video
compression, up to 1920×1080 resolution 60 fps; support AAC, MP3 and G.711A
audio compression, 8000,16000,32000,44100,48000 sampling frequencies.
●Built-in Gravity Sensor: Supports PTZ auto-flip functionality for simple installation.
●Multiple Network Protocols: Support NDI, ONVIF, GB/T28181, RTSP, RTMP /
RTMP(s) protocols; Supports RTMP push mode, connectable to streaming servers
(Wowza / FMS); Supports RTP multicast mode; Supports full command VISCA /
VISCA IP control protocol.
●Control Interface: RS485, RS232 (cascade connection)
●Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols;
Supports automatic identification protocols.
●Quiet Pan / Tilt Movement: Designed with high accuracy step driving motor,
camera pans and tilts quietly and smoothly.
●Multiple presets: Up to 255 presets (10 presets via remote control).
●IR / Wireless Remote Control: Users can choose IR remote control or wireless
remote control according to different conditions (Sold Separately). The 2.4G wireless
remote control is unaffected by angles, distance, or infrared interference.
●Multiple Application: Online-education, lecture capture, webcasting, video
conferencing, tele-medicine, unified communication, emergency command and
control systems, etc.
Packing List
●1x BZBGEAR BG-UPTZ-ND Camera
●1x 12V/1.5A Power Supply
●1x RS232 Control Cable
●1x IR Remote Control
●1x User Manual
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 6

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Specifications
Model
12X
20X
30X
Camera Parameters
Optical Zoom
12X
f＝3.9-46.8mm
20X
f＝5.2-104mm
30X
f＝4.3-129mm
Sensor
1/2.8-inch high quality HD CMOS sensor
Effective Pixels
16: 9, 2.07 megapixel
Video Format
HDMI/SDI video format
1080P60/50/30/25/59.94/29.97, 1080I60/50/59.94, 720P60/50/30/25/59.94/29.97
USB3.0 interface video format:
Main-Stream: YUY2/MJPEG/NV12/H.264/H.265:
1920×1080P30,1280×720P30,1024×576P30,960×540P30,800×448P30,720×480P30,640×360P30,
640×480P30,320×176P30
Sub-Stream: YUY2/NV12: 640×360P30,640×480P30,320×176P30
MJPEG/H.264/H.265: 1920×1080P30,1280×720P30,
1024×576P30,960×540P30,800×448P30,720×480P30,640×360P30, 640×480P30,320×176P30
View Angle
72.5° (W)
6.3°(T)
54.7° (W)
3.3°(T)
65.1°(W)
2.34°(T)
AV
F1.8 – F2.4
F1.5～ F3.0
F1.6 – F4.7
Digital Zoom
12X/20X/30X
Minimum Illumination
0.5Lux (F1.8, AGC ON)
DNR
2D & 3D DNR
White Balance
Auto / Manual/ One Push/ Specify color temperature (range: 2400k-7100k)
Focus/Aperture/
Electronic Shutter
Auto/Manual/One Push Focus
Iris
Auto/Manual
Shutter
Auto/Manual
BLC
ON/OFF
WDR
OFF/ Dynamic level adjustment
Video Adjustment
Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR
>50dB
Input/output Interface
Interface
HDMI, 3G-SDI, LAN (NDI), USB 3.0, RS232-IN/OUT, RS422 (compatible with RS485), 3.5mm
Stereo LINE-IN, rotary DIP switch, DC 12V port, power switch
Video Output
HDMI, SDI, LAN (NDI), USB 3.0
Video Stream
Dual stream output
Video Compression
Format
LAN Interface: H.265, H.264, Dual stream output
USB 3.0 Interface: YUY2, MJPEG, H.264, NV12, H.265
Audio Input Interface
Stereo 3.5mm linear input
Audio Output Interface
HDMI, SDI, LAN, USB 3.0
Audio Compression
Format
AAC/MP3/G.711A
Control Interface
RS232, RS485
Control Protocol
VISCA / Pelco-D / Pelco-P, Baud Rates: 115200/9600/4800/2400bps
Power Interface
HEC3800 outlet (DC12V)
Input Voltage
DC12V±10%
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 7

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Input Electric Current
Maximum: 1A
Power Consumption
Maximum: 12W
Network Protocols
TCP/IP, RTSP, RTMP, ONVIF, GB/T28181
Network VISCA control protocol.
Supports remote upgrade, reboot and reset
USB Communication
UVC (Video)，UAC (UAC)
PTZ Parameter
Pan/Tilt Rotation
±170°, -30°～+90°
Pan Control Speed
0.1 - 60°/sec
Tilt Control Speed
0.1- 30°/sec
Preset Speed
Pan: 60°/sec, Tilt: 30°/sec
Preset Number
255 presets (10 presets via remote control)
Other Parameter
Stored Temperature
-10℃~+60℃
Storage Humidity
20%~95%
Working Temperature
-10℃~+50℃
Working Humidity
20%~80%
Dimension
178mmX115.5mmX150.9mm
Weight
1.38KG
Attachment
Package
12V/1.5A Power supply, RS232 control cable, IR Remote Control, User Manual
Optional Accessories
Ceiling / wall mount (additional cost)
Operation Controls and Functions
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 8

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Interfaces and Connection
No.
Name
1
HDMI Output
2
USB 3.0 Output
3
SDI Output
4
3.5mm Audio Input Interface (Line-in)
5
Rotary DIP Switch
6
RS232 Control Interface (input)
7
RS232 Control Interface (output)
8
RS422 Interface (Compatible with
RS485)
9
Network Interface (NDI)
10
DC12V Input Power Supply Socket
11
Power Switch
Wiring Diagram
1. After powering on and system self-check, the camera will automatically return to the
preset (0) position if it has been pre-set.
2. The default address for the IR remote control is 1.
If restored to factory defaults, the remote control address will be restored to 1.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 9

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Mounting Brackets
Notes: Ceiling or wall mounting brackets should only be installed on sturdy walls rated to
support mounted objects. For safety reasons, plasterboard is not recommended.
●Wall Mounting:
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 10

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 11

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
●Ceiling Mounting
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 12

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
RS-232 Interface
RS-232 Interface Definition
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 13

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
RS232 Mini-DIN 8-pin: Port Definition
NO.
Port
Definition
1
DTR
Data Terminal Ready
2
DSR
Data Set Ready
3
TXD
Transmit Data
4
GND
Signal Ground
5
RXD
Receive Data
6
GND
Signal Ground
7
IR OUT
IR Commander Signal
8
NC
No Connection
RS232 (DB9) Port Definition
NO.
Port
Definition
1
DCD
Data Carrier Detect
2
RXD
Receive Data
3
TXD
Transmit Data
4
DTR
Data Terminal Ready
5
GND
System Ground
6
DSR
Data Set Ready
7
RTS
Request to Send
8
CTS
Clear to Send
9
RI
Ring Indicator
VISCA networking as shown below:
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 14

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Rotary DIP Switch
Dial-up
Video Format
Dial-up
Video Format
0
1080p60
8
1080p59.94
1
1080p50
9
1080i59.95
2
1080i60
A
1080p29.97
3
1080i50
B
720p59.94
4
1080p30
C
720p29.97
5
1080p25
D
720p29.97
6
720p60
E
720p29.97
7
720p50
F
Set by menu
Note: You must reboot the camera for settings to
take effect when the video format is switched
using the Rotary DIP Switch.
Remote Control
Match Code for Wireless Remote Control
One-to-One Code Matching:
Press the "set" and "*" keys combined for 3 seconds, LED indicator
starts flashing. Camera will receive the signal and power on. The LED
indicator will turn off if the code matching is successful. The camera
can be controlled by the wireless remote control only after one to one
code pairing.
If one-to-one code matching fails, the red LED light flashes for 20
seconds and then will go off. The camera will halt code matching and
activate sleep mode; Hold the power for 3 seconds to wake the camera
up and re-match code.
Note: Upon matching code successfully, please select the camera’s
address to control it.
Clear Code:
Press the "set" and "*" keys combined for 3 seconds, the LED indicator
will start flashing. Camera will power off and on and the LED indicator
will go off if the code clearing is successful.
Sleep Mode and Wake Up:
Press and hold the power button for 3 seconds to wake up the camera
from sleep mode.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 15

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Keys Introduction for IR Remote Control
●In this manual, “press the key” means a click rather than a long-press, and a special
note will be given if a long-press for more than one second is required.
●When a key-combination is required, do it in sequence. For example, 【*】+【#】+【F1】
means press “【*】” first and then press “【#】” and last press “【F1】”.
1. Standby Key
The camera enters standby mode if the power button is pressed for 3 seconds.
Press and hold power for 3 seconds to wake up the camera and it will perform the
system self-check again and return to the HOME position (If preset (0) position is set,
the camera will return to the preset (0) position).
2. Camera Selection
Select the camera’s address to control it.
3. Focus Control
Auto: Auto focus mode
Manual: Manual focus mode
Focus + (near): Press【FOCUS +】 key (Valid only in
manual focus mode)
Focus - (far): Press【FOCUS -】 key (Valid only in
manual focus mode)
Press and hold the keys, focusing will continue and
stop based on the key being pressed and released.
4. Zoom Control
ZOOM +: press【ZOOM +】key to zoom in
ZOOM - : press 【ZOOM -】key to zoom out
Press and hold the keys, the action of zoom will
continue until the key is released.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 16

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
5. Set and Clear Presets
Set Preset: press 【SET PRESET】 button, and then press
the number key 0-9 to set preset positions.
Note: 10 presets are available via the remote control.
Call Preset: Press a number key (0-9) to call a preset
position.
Clear Preset: Press【CLEAR PRESET】and then press the
number key 0-9 to clear the preset position.
Note: press the【#】 key three times to clear all presets.
6. Pan/Tilt Control
Up: press Down: press
Left: press Right: press
Back to middle position: press【HOME】
Press and hold the up/down/left/right key, the pan/tilt
movements will keep running, from slow to fast, until it
runs to the endpoint; the camera will stop as soon as the
key is released.
7. Menu Setting
【MENU】: Open / close the OSD menu
【HOME】: Camera lens back to the middle position;
Confirm button; Enter next menu
【↑】【↓】：Choose item
【←】【→】：Modify values
【BLC ON/OFF】：Turn on or off the back light
compensation
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 17

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
8. Camera Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
9. Key Combination
1) 【#】+【#】+【#】: Clear all presets
2) 【*】+【#】+【6】: Restore factory defaults
3) 【*】+【#】+【3】: Menu set to Chinese
4) 【*】+【#】+【4】: Menu set to English
5) 【*】+【#】+【9】: Flip switch
6) 【*】+【#】+Auto: Enter aging mode
7) 【#】+【*】+Auto: Exit aging mode
8) 【*】+【#】+Manual: Restore the default username, password, and IP
address
9) 【#】+【#】+【0】: Switch the video format to 1080P60
10)【#】+【#】+【1】: Switch the video format to 1080P50
11)【#】+【#】+【2】: Switch the video format to 1080I60
12)【#】+【#】+【3】: Switch the video format to 1080I50
13)【#】+【#】+【4】: Switch the video format to 720P60
14)【#】+【#】+【5】: Switch the video format to 720P50
15)【#】+【#】+【6】: Switch the video format to 1080P30
16)【#】+【#】+【7】: Switch the video format to 1080P25
17)【#】+【#】+【8】: Switch the video format to 720P30
18)【#】+【#】+【9】: Switch the video format to 720P25
Note: If the address of the former remote control is not address 1, the
camera will restore to address 1 when the unit is restored to factory
defaults. Users need to change the remote control address to address
1 to control the camera again.
Menu Introduction
Note: Users must exit the Menu for settings to apply.
1. Menu Control
【MENU】: Enter / exit the OSD menu or return to the previous menu
【HOME】: Enter next menu
【↑】【↓】：Choose item
【←】【→】：Modify values
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 18

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
2. Menu Tree
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 19

BZBGEAR BG-UPTZ-ND PRODUCT MANUAL
Network Configuration
Network Connection
Connection Modes
Direct connection: Connect the camera directly to the computer using an ethernet cable.
Internet connection mode: Connect the camera and computer to a router or switch and
access via the local area network (LAN).
Note: Ensure power and network connections are secured to prevent video issues
caused by poor connection quality.
The computer must be on the same subnet as the camera to connect successfully. The
device will not be accessible otherwise. The camera default IP address is 192.168.5.163,
therefore the computer must be connected to the 192.168.5.x subnet.
To connect to the camera, open the Local Area Connection Properties on the computer.
For Windows users right-click on the internet connection in the lower right corner of the
desktop.
Select “Open Network & Internet Settings”.
Select “Change Adapter Options”.
Right-click on your connection (Wi-Fi or Ethernet) and select “Properties”.
Select “Internet Protocol Version 4 (TCP/IPv4) as shown below and click “Properties”.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 20