BZB Gear BG-C2HA User manual

BG-C2HA
1080P Full HD USB 3.0 Full HD Video Capture Device/Box With
HDMI 2.0 Loop-Out & Audio
User Manual

BZBGEAR BG-C2HA PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 2

BZBGEAR BG-C2HA PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 6
Technical Specifications 6
Operation Controls and Functions 7
Troubleshooting 17
Usb Pin Definition 18
Application Example 19
Tech Support 20
Warranty 20
Mission Statement 20
Copyright 20
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 3

BZBGEAR BG-C2HA PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●Unpack the equipment carefully and save the original box and packing material for
possible future shipment.
●Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to
persons.
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●Do not dismantle the housing or modify the module.
●Using supplies or parts not meeting the products’ specifications may cause damage,
deterioration or malfunction.
●Do not put any heavy items on the extension cable in case of extrusion.
●Install the device in a place with fine ventilation to avoid damage caused by overheat.
●Do not twist or pull by force ends of the optical cable. It can cause malfunction.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Unplug this device during lightning storms.
●Do not use liquid or aerosol cleaners to clean this unit. Clean only with a soft dry
microfiber cloth.
●Always unplug the power to the device before cleaning.
●If an object or liquid falls or spills on to the housing, unplug the module immediately.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Installation and use of this product must strictly comply with local electrical safety
standards.
●Product specifications may be subject to technical upgrades without further notice.
●Unplug the power cord when left unused for a long period of time.
●Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 4

BZBGEAR BG-C2HA PRODUCT MANUAL
Introduction
The BG-C2HA is a USB 3.0 full HD video capture device with HDMI 2.0a loop out & audio
provides a professional way to capture HDMI video signals. It utilizes the USB 3.0 interface
to achieve high-speed transmission. Additionally, the HDMI input and loop out can support
up to 4K2K@60. With this device, users can connect to a 4K2K@60 source and capture Full
HD (1080p60) video. BG-C2HA also uses large volume image buffer technology which
effectively avoids video tearing. The high sampling rate and high sampling accuracy assure
images with high sharpness, rich details, and less color edges.
Features
●HDMI video and audio streams over USB 3.0
●UVC1.0
●Video resolutions up to 1080p@60Hz (Video stream over USB 3.0)
●HDMI input & loop out from 640x480 to 4K2K@60 (YUV 4:4:4), interlaced or
progressive
●Resolution downscaling from 4K2K to 1080p
●Line-in mix with HDMI audio
●HDMI audio extraction
●Auto-detection of video format to ensure plug-play operations
●Recording Video Format: H.264 (Software Compression)
●Works on multiple operating system platforms (Windows 7/8.1/10, Mac and Linux
OS)
●Compatible with most 3rd party software such as OBS Studio and AMCap
●USB 3.0 (MJPG/YUY2) and USB 2.0 (MJPG)
●Low Latency
Packing List
●1x BG-C2HA USB 3.0 Full HD Video
Capture Device
●1x USB 3.0 to A Cable (host to
device)
●1x DC 5V Wall Adapter
●1x User Manual
●1х Quick Start Guide
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 5

BZBGEAR BG-C2HA PRODUCT MANUAL
Technical Specifications
Technical
USB Compliance
3.0
Max. Data Rate
350 Mbps
Max. USB Resolution
1080p@60
Audio Support
2ch 16 bit PCM
ESD Protection
8 KV - Contact Discharge
15KV - Air Discharge
Mechanical
Housing Design
Metal
Casing Style
Portable
Power Connection
Micro-USB Port
Power Supply
5V DC, 2A
Power Consumption
5 watts (Max)
Operating Humidity
20-90% RH (no condensation)
Operation temperature
32~104°F / 0~40°C
Product Weight
0.3 lb [135g]
Package Weight
0.6 lb [270g]
Certifications
CE, FCC, RoHS
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 6

BZBGEAR BG-C2HA PRODUCT MANUAL
Operation Controls and Functions
1. HDMI IN: Connect to an HDMI source.
2. LED INDICATOR: Input signal indicator.
3. STEREO AUDIO IN: Embed audio to the HDMI out or USB using a 3.5mm stereo
mini cable.
4. Micro-USB Port: Connect to the +5V DC power supply unit.
5. STEREO AUDIO OUT: Extract audio from HDMI input using a 3.5mm stereo mini
cable.
6. USB OUT: Connect to a USB host device such as a PC, laptop, or MAC.
7. HDMI LOOPOUT: Connect to a HDMI display.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 7

BZBGEAR BG-C2HA PRODUCT MANUAL
Video Streaming
Create a Video Stream
Users can create video streams on their streaming service platform of choice. The steps
below show how to complete the video streaming settings for Twitch and YouTube.
Twitch
1. Browse the Twitch website (https://www.twitch.tv/) and log in, then select "Creator
Dashboard" from your account drop-down menu at the top right of the screen.
2. Find "Preferences" in the left menu, and click "Channel", then you will see "Primary
Steam key" on the screen. Copy the "Primary Steam key" and paste it into the "Stream
Key" field in the OBS, then click "Start Streaming" in the software.
* Please refer to steps 4-6 of the OBS software control program.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 8

BZBGEAR BG-C2HA PRODUCT MANUAL
3. Go back to Twitch and select "Channel" from your account drop-down menu.
4. At this point, you will see the player start live streaming.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 9

BZBGEAR BG-C2HA PRODUCT MANUAL
YouTube
1. Browse the YouTube website (https://www.youtube.com/) and log in, then lick "Go live"
from the "Create" icon menu at the top right of the screen.
* If your account is using YouTube for the first time to create a video stream, you need to
wait 24 hours to enable the function.
2. Click "Stream" in the left menu, and fill in the relevant information of the live video to
create a new stream.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 10

BZBGEAR BG-C2HA PRODUCT MANUAL
3. You will see "Stream key" from the “STREAM SETTINGS” below. Copy the "Stream key"
and paste it into the "Stream Key" field in the OBS, then click "Start Streaming" in the
software.
* Please refer to steps 4-6 of the OBS software control program.
4. Next, go back to YouTube, and then wait for 30-60 seconds, the player will display the
live preview. At the same time, the "GO LIVE" button at the top right will turn blue, please
press this button.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 11

BZBGEAR BG-C2HA PRODUCT MANUAL
5. The player on YouTube will start live streaming.
Stream and record videos with OBS
OBS is a popular USB capture freeware and has excellent compatibility. Please start with
OBS if users are not familiar with USB capture devices.
Download the software
Browse the download page of the OBS official website (https://obsproject.com/download),
then select the suitable computer operating system and start downloading.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 12

BZBGEAR BG-C2HA PRODUCT MANUAL
Start the software control program
After downloading the software, please open it and follow the below steps to complete the
video streaming settings.
1. First, find the "Scenes" window, click "+" in the lower left corner, and then enter the
name of the scene to create a new scene.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 13

BZBGEAR BG-C2HA PRODUCT MANUAL
2. Find the "Source" window, click "+" in the lower left corner, and then select "Display
Capture" or "Video Capture Device" to create a new source.
3. Next, you can set display capture properties. If you select "Display Capture" in step 2,
you can select the primary monitor or other extended monitor as the display source. If you
select "Video Capture Device" in step 2, you can select a USB video device as the display
source. After all settings are completed, click “OK”.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 14

BZBGEAR BG-C2HA PRODUCT MANUAL
4. Click "Settings" and then select "Stream" to perform streaming settings. Users can
choose service providers, including Twitch, YouTube, etc.
5. Paste the stream key provided by the service provider into the "Stream Key" field, then
click "Apply" and "OK" after setting. In addition, users can lick "Get Stream Key" at this
step to open the service provider website.
6. Please click "Start Streaming". At this time, the screen after clicking "Start Streaming"
will be displayed in the live video.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 15

BZBGEAR BG-C2HA PRODUCT MANUAL
7. On the other hand, users can also click "Start Recording" to record videos with OBS.
Besides, you can click "Settings" and then select "Output" to set “Recording Path” and
“Recording Format”.
Note: The procedures the manual demonstrates are based on the interface that each
website provides at the time when the manual is written. The most recent method of live
streaming should be similar to the above procedures but is subject to change by the
website interface update from the social media platforms.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 16

BZBGEAR BG-C2HA PRODUCT MANUAL
Troubleshooting
Our USB device has been subjected to rigorous testing before shipping. Most of the
incompatibilities we have experienced are not from the USB capture device itself, but from
the sophisticated software and hardware combinations of PCs or laptops. Please try the
following suggestions:
1. OBS is a popular USB capture freeware and has excellent compatibility with most
devices. Please download it and start with OBS if users are not familiar with USB capture
devices.
https://obsproject.com/download
2. Due to the complexities of OS and computer hardware, different USB ports on PCs or
laptops may have different performance or limitations. Please try all USB ports to see if
there are any differences.
3. Please use the included USB cable. We do not guarantee the overall performance when
the USB capture box is connected with other USB cables.
4. SDI cable quality may also play an essential role when capturing. Please be sure the SDI
cable is capable of 1080P@60 SDI signal transmission or better. Try different cables when
the device is not able to work as expected.
5. If audio has noise, please adjust sampling frequency setting on PC or laptop. If the
default sampling rate is 48000 Hz, please select 44100 Hz and vice versa. The path of
setting sampling frequency on windows 10 is:
Start → Setting → System → Sound → Device properties → Additional device properties → Advanced
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 17

BZBGEAR BG-C2HA PRODUCT MANUAL
Usb Pin Definition
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 18

BZBGEAR BG-C2HA PRODUCT MANUAL
Application Example
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 19

BZBGEAR BG-C2HA PRODUCT MANUAL
Tech Support
Have technical questions? We may have answered them already!
Please visit BZBGEAR’s support page (bzbgear.com/support) for helpful information and
tips regarding our products. Here you will find our Knowledge Base
(bzbgear.com/knowledge-base) with detailed tutorials, quick start guides, and step-by-step
troubleshooting instructions. Or explore our YouTube channel, BZB TV
(youtube.com/c/BZBTVchannel), for help setting up, configuring, and other helpful how-to
videos about our gear.
Need more in-depth support? Connect with one of our technical specialists directly:
Phone
1.888.499.9906
Email
[e-mail]
Live Chat
bzbgear.com
Warranty
BZBGEAR Pro AV products and cameras come with a three-year warranty. An extended
two-year warranty is available for our cameras upon registration for a total of five years.
For complete warranty information, please visit bzbgear.com/warranty.
For questions, please call 1.888.499.9906 or email [e-mail].
Mission Statement
BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment
ranging from AVoIP, professional broadcasting, conferencing, home theater, to live
streaming solutions. We pride ourselves on unparalleled customer support and services.
Our team offers system design consultation, and highly reviewed technical support for all
the products in our catalog. BZBGEAR delivers quality products designed with users in
mind.
Copyright
All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed
to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual
contains no guarantee, standpoint expression or other implies in any form. Product
specification and information in this manual is for reference only and subject to change
without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: [phone] ·Email: [e-mail] 20