Campbell Raven100 User manual

Raven100 CDMA
AirLink Cellular Modem
Revision: 3/08
Copyright © 2006-2008
Campbell Scientific, Inc.

Warranty and Assistance
The RAVEN100 CDMA MODEM is warranted by CAMPBELL
SCIENTIFIC, INC. to be free from defects in materials and workmanship
under normal use and service for twelve (12) months from date of shipment
unless specified otherwise. Batteries have no warranty. CAMPBELL
SCIENTIFIC, INC.'s obligation under this warranty is limited to repairing or
replacing (at CAMPBELL SCIENTIFIC, INC.'s option) defective products.
The customer shall assume all costs of removing, reinstalling, and shipping
defective products to CAMPBELL SCIENTIFIC, INC. CAMPBELL
SCIENTIFIC, INC. will return such products by surface carrier prepaid. This
warranty shall not apply to any CAMPBELL SCIENTIFIC, INC. products
which have been subjected to modification, misuse, neglect, accidents of
nature, or shipping damage. This warranty is in lieu of all other warranties,
expressed or implied, including warranties of merchantability or fitness for a
particular purpose. CAMPBELL SCIENTIFIC, INC. is not liable for special,
indirect, incidental, or consequential damages.
Products may not be returned without prior authorization. The following
contact information is for US and International customers residing in countries
served by Campbell Scientific, Inc. directly. Affiliate companies handle
repairs for customers within their territories. Please visit
www.campbellsci.com to determine which Campbell Scientific company
serves your country. To obtain a Returned Materials Authorization (RMA),
contact CAMPBELL SCIENTIFIC, INC., phone [phone]. After an
applications engineer determines the nature of the problem, an RMA number
will be issued. Please write this number clearly on the outside of the shipping
container. CAMPBELL SCIENTIFIC's shipping address is:
CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321-1784
CAMPBELL SCIENTIFIC, INC. does not accept collect calls.

Raven100 Table of Contents
PDF viewers note: These page numbers refer to the printed version of this document. Use
the Adobe Acrobat® bookmarks tab for links to specific sections.
1. General Description.....................................................1
2. Establish Cellular Service...........................................1
2.1 Raven100 Cellular Coverage/Service Requirements................................1
3. Specifications ..............................................................2
3.1 Raven100 Specifications ..........................................................................2
4. Configuration...............................................................2
4.1 Base Station Requirements for Raven100 ................................................2
4.2 Datalogger Site Equipment.......................................................................3
4.3 Power Considerations...............................................................................6
5. Program the Raven100 Modem ..................................6
5.1 Setup Wizard Installation .........................................................................6
5.2 Using the Setup Wizard to Provision and Activate the Modem...............6
5.3 Using Wireless Ace 3G to Configure the Modem..................................11
5.4 Configuring the Raven for Dynamic IP..................................................14
6. LoggerNet/PC400W Software Setup ........................15
7. Troubleshooting ........................................................18
Appendices
A. Wireless Ace Setup without Template File...........A-1
B. Configuring the Raven Modem for PPP................B-1
Figures
4.2-1. Modem Interface Options................................................................. 3-4
4.2-2. Antennas for Use with the Raven Modems..........................................5
7-1. Device Port Configuration.....................................................................20
7-2. Wireless Ace status page showing communications with modem........21
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Raven100 CDMA AirLink Cellular
Modem
1. General Description
This manual provides information for interfacing the AirLink Raven100
cellular modem to Campbell Scientific dataloggers. An AirLink CD ships with
the modem that includes AirLink manuals and software utilities. AirLink
manuals referenced in this manual include:
AirLinkSetupWizard_InstallationInstructions.pdf
WirelessAce3G_UserGuide2.00.pdf
Verizon_CDMA_Raven_UserGuide2.20b.pdf
Verizon_CDMA_Raven_QSG2.15.pdf
The Raven100 digital cellular modem is manufactured by AirLink for use on
the Verizon Wireless Code Division Multiple Access (CDMA)/1xRTT
network. The modem is accessed through the Internet using TCP/IP
communications protocol using a Static or Dynamic IP address.
•A Static IP address is permanently assigned to a particular account and
will always be used whenever the Raven connects to the Internet.
•A Dynamic IP address is assigned on a “need to have” basis. A dynamic
IP address is used with a service such as IP Manager (Section 5.4) to
translate a dynamic IP address to a domain name, so that the Raven can be
contacted by name as if it had a static IP.
A Verizon account can be setup for a Static or Dynamic IP address; a Static IP
is preferred. Generally, there is a one-time per customer charge to activate a
Static IP account. Once activated, additional Static IP accounts may be added
at no additional charge.
2. Establish Cellular Service
2.1 Raven100 Cellular Coverage/Service Requirements
What you need:
Verizon Wireless CDMA/1xRTT coverage at the datalogger site. For a
coverage map, refer to:
www.verizonwireless.com/b2c/mobileoptions/nationalaccess/serviceAvailability.jsp).
CDMA/1xRTT Static IP or Dynamic IP account established at Verizon
Wireless. Verizon’s National Access Plan (Internet APN) is recommended.
To setup an account you will need the ESN number of the modem. The ESN
number is listed on a label on the modem, and also on the box. To setup an
account with Verizon Wireless, call:
888-384-1775 for Business Sales
888-256-4646 for Personal Sales
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Raven100 CDMA AirLink Cellular Modem
What you receive from Verizon:
10-digit Mobile Directory Number (MDN)
Mobile Identification Number (MIN)
System Identification Number (SID)
IP address (for a Static IP account only)
The MDN and MIN are typically the same number, but make sure you get both
numbers.
3. Specifications
3.1 Raven100 Specifications
AirLink Raven100 models C3210, C3211
RF Output: 224 mW (+23.5 dBm)
CDMA Modes Supported: CDMA2000 1X, IS-95B Circuit Switched CDMA,
and SMS
Dual-band Support: 800 MHz cellular, 1.9 GHz PCS bands
Packet Mode (1xRTT) Data Rates: up to 153.6 kbps (forward channel),
76.8 kbps (reverse channel)
RS-232 Data Rates: 1200 bps to 115.2 kbps
Input Voltage: 10 to 28 Vdc
Input Current: 50 to 250 mA
Typical Current Drain at 12 Vdc: 40 mA dormant connection (idle for 10 to 20
seconds), 200 mA while receiving, ~200 mA during transmission
Operating Temperature Range: -30° to +70°C (10% duty cycle limit above
60°C)
Operating Humidity: 5% to 95% non-condensing
Serial Protocols: AT Commands, PPP, SLIP, UDP, TCP
Serial Interface: RS-232, DB-9F
RF Antenna Connector: 50 Ohm TNC
Status LEDs: Power, Channel Acquired, Link Status, Network Registration,
RSSI, Transmit/Receive, Block Errors
Dimensions: 3"W x 1"D x 5.1"L (5.8"L w/connector), 7.6 W x 2.5 D x
13 L cm (14.7 L cm w/connector)
Weight: < 1 lb (<0.5 kg)
4. Configuration
4.1 Base Station Requirements for Raven100
PC running Campbell Scientifics’ LoggerNet or PC400 software, with access
to the internet.
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Raven100 CDMA AirLink Cellular Modem
4.2 Datalogger Site Equipment
•Raven modem with power cable (included with modem).
•Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,
CR3000, CR800.
•SC105 or SC932A Interface—connects the modem to the 21X, CR510,
CR10(X), CR7, or other dataloggers’ CS I/O port.
If you have a black SC12 cable that is not Rev 1 or newer (as
indicated on cable), it is a CS I/O cable only and will not work
for RS-232. Connect the black SC12 cable between the
datalogger and the SC932A. Use a 9-pin serial cable or a blue
ribbon cable between the phone and the SC932A.
NOTE
•PN 18663 Null Modem Cable—connects the modem to the CR23X,
CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port.
SC105 interface connects the modem to a datalogger’s CS I/O port;
recommended for dataloggers with the Pakbus Operating System.
SC932A interface connects the modem to the CS I/O port;
recommended for dataloggers with the Mixed-Array Operating System.
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Raven100 CDMA AirLink Cellular Modem
PN 18663 null modem cable connects the modem to a datalogger's
RS-232 port (not compatible with the 21X, CR510, CR10X,
or CR7 dataloggers).
FIGURE 4.2-1. Modem Interface Options.
•PN 13493 Raven Mounting Kit—includes mounting hardware for securing
the modem to below referenced environmental enclosure and a 9-pin male
to 9-pin female cable.
•Antenna—the following antennas are available from Campbell
Scientific. Contact a Campbell Scientific Applications Technician for
help in determining the best antenna for your application.
oThe 18285 1 dBd omnidirectional antenna. This antenna is dual
band, covering both the 800 MHz and 1.9 GHz bands, and is
strongly recommended where cellular coverage is strong. The
18285 includes 10 feet of cable fitted with a TNC male connector
for attachment to the Raven, and a mount/u-bolt assembly for
attaching the antenna to a mast, post, or crossarm up to 1.5" (3.8
cm) in diameter.
oThe 14454 9dBd Yagi Antenna is a higher gain antenna that
should be "aimed" at the service provider's antenna. The 14454
includes 10 feet of cable fitted with a TNC male connector for
attachment to the CDMA modem, and a bracket/u-bolt assembly
for attaching the antenna to a mast or post. This antenna is
recommended for fringe areas that require a higher gain antenna.
oThe 14453 Half-Wave Dipole Whip Antenna is a lower gain
antenna used in transmitting short distances. It is an 800 MHz
cellular antenna that terminates in a TNC Female connector for
attachment to the Redwing modem. This antenna is intended for
use inside the enclosure. Please note that the backplate of the
enclosure is a grounded plane. If it is interposed between the
antenna and the cell tower, it may attenuate the strength of the
transmission signal. Simply turning the enclosure 90 to 180
degrees on its mounting mast may solve weak transmission
issues.
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Raven100 CDMA AirLink Cellular Modem
PN 18285 1 dBd Omni Directional Antenna
PN 14454 9dBd Directional Yaggi Antenna
PN 14453 Half-Wave Dipole Whip Antenna
FIGURE 4.2-2. Antennas for Use with the Raven Modems
•Power Supply (see power considerations).
•Environmental Enclosure— ENC 10/12, ENC 12/14, or ENC 16/18.
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Raven100 CDMA AirLink Cellular Modem
4.3 Power Considerations
•A power cable included with the modem connects to the datalogger's 12 V
or switched 12 V terminal. Connection to the switched 12 V terminal
allows the datalogger to switch power to the modem during scheduled
transmission intervals if desired.
•When using the switched 12 V terminal, the modem can typically be
powered with a BP12 battery, CH100 charger/regulator, and MSX10 solar
panel.
5. Program the Raven100 Modem
The following software is used to program the modem:
Airlink's SetupWizard, which provisions and activates the modem.
Airlink's Wireless Ace 3G, which is used to configure settings in the modem
and load Campbell Scientific's Raven CDMA template file. The Setup Wizard
and Wireless Ace 3G utilities are available from Airlink’s website
(www.airlink.com/support). The CD that ships with the modem includes the
Wireless Ace 3G utility (but not the Setup Wizard) and the Airlink manuals.
Campbell Scientific’s “Raven CDMA Template 115200” file is for dataloggers
that support 115200 baud (e.g. CR1000), the “Raven CDMA Template 9600”
file is for dataloggers that support a maximum baud rate of 9600 (e.g. CR10X).
The template file configures the modem to be compatible with CSI dataloggers.
Template files are available from Campbell Scientific’s Website:
www.campbellsci.com/downloads.
5.1 Setup Wizard Installation
The Setup Wizard is used to provision and test the modem, and perform
firmware updates where necessary.
The Setup Wizard utility is available from AirLink
(http://www.airlink.com/support). Once the application has been installed, it
can be run from the Windows Start menu or from the desktop icon.
5.2 Using the Setup Wizard to Provision and Activate the
Modem
1. Connect the modem to the computer’s serial port using a serial cable.
2. Connect the power cable to 12 V, and the antenna to the modem.
3. Run the Setup Wizard from the Windows Start menu (Start>All
Programs>AirLink Communications>Setup Wizard>Setup Wizard).
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Raven100 CDMA AirLink Cellular Modem
Follow the prompts from the Setup Wizard and enter the information as
described below:
Click Next.
Select “Connected to Serial Port”, select the COM port from the pull down
menu, and check “Auto Detect Port Settings”.
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Raven100 CDMA AirLink Cellular Modem
This window should show the details for your modem. If the incorrect modem
is displayed, press the Reset Button on your modem.
Click Next to get the following screen. Check all boxes except the “Setup
DUN Connection”, and click Next.
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Raven100 CDMA AirLink Cellular Modem
Click on “Check for Updates”. While checking for updates, the Setup Wizard
needs to use the Internet connection on your computer to connect to the
AirLink server. Your modem is not connected to the wireless network for this
process. AirLink frequently releases updates to the firmware for your modem.
These updates can include new features as well as bug fixes. To make sure
your modem is at optimal performance, it is recommended to Check for
Updates and Update Now.
Click Next to activate modem.
Older modems will prompt for the Carrier Mobile Directory Number (MDN)
and Carrier Mobile Identification Number or Mobile Subscriber ID
(MIN/MSID). The MDN and MIN/MSID numbers may be different.
Newer modems get these numbers, and the rest of the data required for
activation automatically from the cellular network using Internet Over The Air
(IOTA).
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Raven100 CDMA AirLink Cellular Modem
If the RSSI is insufficient to provision the modem, change the antenna or
relocate the modem and try again. Once you have entered these settings, the
modem will begin “provisioning” and setting the configuration into memory,
which may take a few minutes.
Using the Verizon cellular network, the modem’s connection to the Internet is
tested. Green checks in the boxes indicate the tests were successful and the
modem is functioning properly.
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Raven100 CDMA AirLink Cellular Modem
The tests, depending on the strength of your signal, may take a few minutes.
Initially, while the tests are being performed, there may be red Xs in the boxes.
At this point your modem is configured and activated to work on the Verizon
network.
The figure below shows how the modem lights should appear when it is
registered on the network. The RSSI light shows the strength of the signal and
may be solid (strong) or flashing (weaker). The Tx (transmit) and Rx (receive)
lights will flash as data is transferred to and from the modem on the network.
If the Reg light on the modem is not lit, double-check your device activation
information and return to the Activate Modem steps to reconfigure your
modem.
5.3 Using Wireless Ace 3G to Configure the Modem
After the Raven has been provisioned with the Setup Wizard (Section 5.2),
certain settings have to be changed for the modem to be compatible with CSI
dataloggers. The recommended way to change the settings is to send a
template file to the modem using the AirLink Wireless Ace 3G utility.
The Wireless ACE 3G utility is on the CD that ships with the Raven modem,
and is also available from AirLink (http://www.airlink.com/support).
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Raven100 CDMA AirLink Cellular Modem
To install Wireless ACE 3G from the AirLink CD, click on the “Wireless ACE
3G” link under Modem Utilities and follow the prompts. Once the application
has been installed, it can be run from the Windows Start menu, or from the
icon on the desktop.
Campbell Scientific’s “Raven CDMA Template 115200” file is for dataloggers
that support 115200 baud (e.g. CR1000), the “Raven CDMA Template 9600”
file is for dataloggers that support a maximum baud rate of 9600 (e.g. CR10X).
The template file configures the modem to be compatible with CSI dataloggers.
Template files are available from Campbell Scientific’s Website:
www.campbellsci.com/downloads.
Connect the Raven to a com port on the PC with a direct RS-232 cable. Also
connect the antenna, and 12V power.
Run Wireless Ace 3G to get the following screen:
Click the Connect icon in the Configuration Panel to open the connection
options dialogue box. Select PPP, and the COM port the modem is connected
to. Do not change the Password (the default password is 12345). Click OK to
continue.
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Raven100 CDMA AirLink Cellular Modem
Click the Load icon in the Configuration Panel. When prompted for a
template file name, select ravencdma_115200.xml or ravencdma_9600.xml file
(downloaded from the CSI website). The following screens show the settings
for the Miscellaneous and Serial settings after the template file has been
loaded.
Click the Write icon to save the changes made by the template file.
Click the Reset icon to restart the modem. The other ways to reset the modem
are by pressing the reset button on the front of the modem or removing the
power from the modem.
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Raven100 CDMA AirLink Cellular Modem
Unless you Write the commands, the changes made in
New Value will not be sent to the modem. For some
commands unless you Reset the modem, the newly
written values will not take effect.
WARNING
Click the Disconnect icon to terminate communications with the modem.
5.4 Configuring the Raven for Dynamic IP
Dynamic IP addresses are granted only when a modem or other device is
connected and can change each time the modem or device reconnects to the
network.
IP Manager is a free service provided by AirLink for the Raven to translate a
dynamic IP address into a fully qualified domain name so it can be contacted
directly on the Internet. IP Manager translates a dynamic IP address to a fully
qualified domain name so you can contact your Raven by name as if it had a
static IP.
If the Raven is configured for Dynamic IP, when the Raven first connects to
the Internet, it sends an IP change notification to IP Manager. IP Manger will
acknowledge the change and update the DNS record. The changed IP address
will then be the address for the Raven’s configured name. Once the Raven’s IP
has been updated in IP Manager, it can be contacted via name.
Wireless ACE 3G is used to configure the Dynamic IP settings in your Raven
so that it will use IP Manager as described below.
Connect with modem using Wireless Ace 3G. Select the Dynamic IP group to
configure your modem to use IP Manager.
To configure your AirLink modem to be addressed by name, the modem needs
to have four elements configured.
Enter names in the New Value fields for MODEMNAME, DOMAIN,
IPMANAGER1, and IPMGRUPDATE1.
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Raven100 CDMA AirLink Cellular Modem
1. Modem name: A unique name for the modem (the 10-digit MDN number
is recommended).
2. Domain: The domain name to be used by the modem (eairlink.com).
3. IP Manager IP Address: The IP or domain name of the dynamic DNS
server which is running IP Manager (eairlink.com).
4. IP Manager update interval: How often you want the address sent to IP
Manager. If this is set to zero, the modem will only send an update if the
IP changes (i.e. if the modem is reset or is assigned a different IP).
Restrictions for Modem Name
•Must begin with a letter or number
•Can include a hyphen (-)
•Cannot contain spaces
•Must be no longer than 20 characters total
Click the Write icon to save the changes.
Click the Reset icon to restart the modem.
Click the Disconnect icon to terminate communications with the modem.
6. LoggerNet/PC400W Software Setup
The Device Map is configured from the “Setup” button on the
LoggerNet/PC400W Toolbar. Configure the Device Map as described below.
1. Selet Add Root | IPPort.
2. Add a datalogger to the IPPort (Pakbus dataloggers, e.g. the CR1000,
require a PakBusPort).
3. On the IPPort page, add the IP address/domain name and the Port number
(the Raven template file configures the port to be 3001).
4. For PakBus dataloggers, leave the default settings on the PakBusPort page
(Extra Response Time may be needed).
5. For PakBus dataloggers, set the PakBus address to match that of the
datalogger (default address in the datalogger is 1).
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Raven100 CDMA AirLink Cellular Modem
LoggerNet Device Map
Preceding zeros are not entered in the Internet IP Address (e.g.
070.218.074.247 is entered as 70.218.74.247).
For a Dynamic IP using AirLink’s IP Manager, enter the internet IP address as:
xxxx.yyyy:3001, where xxxx is the modem name, yyyy is the Domain name,
and 3001 is the port number.
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