Canon MultiPASS C20 Safety guide

MultiPASS™ C20
MultiPASS™
Desktop Manager for Windows
Version 2.1
Software User's Guide

ii Preface
Copyright
© 1996, 1997 by Canon, Inc. All rights reserved.
This manual may not be reproduced in any form, in whole or part, without
the prior written consent of Canon, Inc.
Trademark Acknowledgments
Adobe PageMaker® and Adobe Photoshop® are registered trademarks of
Adobe Corporation.
Canon and BJ are registered trademarks and MultiPASS and Bubble Jet are
trademarks of Canon, Inc.
Microsoft® and Windows® are registered trademarks of Microsoft
Corporation.
PhotoFinish™ is a trademark of Zsoft Corporation.
All other trademarks identified herein are the property of their respective
owners.

Preface iii
This CE Marking shows compliance of this equipment with Directive 73/23/EEC
and Directive 89/336/EEC (as amended by Directive 92/31/EEC), both as
amended by Directive 93/68/EEC.
SOFTWARE LICENSE AGREEMENT
Limited warranty: this material is provided strictly „as is”; Canon
disclaims all warranties of any kind, either express or implied, including
but not limited to the implied warranties of merchantability and fitness
for a particular purpose.
Liability: in no event will Canon be liable for any damages, including
any lost profits or other incidental or consequential damages arising out
of the furnishing, performance and/or use of this material.
Microsoft and MS-DOS are registered trademarks and Windows is a
trademark of Microsoft Corporation.
Information in this document is subject to change without notice.

iv Preface

Contents iii
Contents
Chapter 1 Introduction .........................................................................................................1-1
Desktop Manager Features: an Overview ..................................................1-2
Desktop Manager Software Package ...........................................................1-3
System Requirements ....................................................................................1-5
About This Guide ...........................................................................................1-5
Conventions Used in This Guide .......................................................... 1-6
Other User Assistance....................................................................................1-6
Chapter 2 Installing the Desktop Manager Software....................................................2-1
Installing the Software ...................................................................................2-2
Preparing for the Installation ................................................................ 2-2
Overwriting the C20 Options ................................................................2-4
Installing in Windows 3.1x ....................................................................2-5
Installing in Windows 95 ........................................................................2-7
Setting the Default Printer .......................................................................... 2-11
Changing the Printer Port ...........................................................................2-12
Chapter 3 Printing with the C20 ........................................................................................3-1
Printing a Document ......................................................................................3-2
Printing Envelopes ..................................................................................3-2
Changing the Printer Settings.......................................................................3-5
An Alternative Method for Changing Printer Settings .....................3-6
Setting Paper Options .............................................................................3-6
Setting Graphics Options .....................................................................3-10
Setting Other Print Options .................................................................3-14
Chapter 4 Using the Desktop Manager ............................................................................4-1
Desktop Manager: an Overview ..................................................................4-2
Features of the Desktop Manager Window ........................................4-3
Understanding Desktop Manager Folders..........................................4-6
System-Defined Folders .........................................................................4-6
User-Defined Folders..............................................................................4-8
Viewing Documents in the Desktop Manager ....................................4-9
Chapter 5 PC Faxing .............................................................................................................5-1
Faxing with Your Computer .........................................................................5-2

iv Contents
Sending a Fax from Your Computer (PC Faxing) ..............................5-2
Creating a Fax Memo............................................................................5-10
Receiving a Fax ......................................................................................5-12
Using the Fax Log .................................................................................5-14
Setting Up the Address Book .....................................................................5-16
Features of the Address Book..............................................................5-16
Working with Address Book Entries ..................................................5-17
Printing the Address Book ...................................................................5-22
Importing the Address Book ...............................................................5-23
Exporting the Address Book ...............................................................5-24
Designing a Fax Cover Page .......................................................................5-27
Features of the Cover Page Designer Window .................................5-28
Creating a New Cover Page ................................................................5-29
Editing an Existing Cover Page ..........................................................5-34
Deleting a Cover Page ..........................................................................5-35
Printing a Fax Cover Page ...................................................................5-36
Chapter 6 Scanning ...............................................................................................................6-1
Scanning with the Desktop Manager ..........................................................6-2
Reviewing Predefined or Creating Custom Scan Settings ...............6-4
Defining the Scan Options .....................................................................6-6
Scanning from a Windows Application ......................................................6-7
Reviewing Predefined or Creating Custom Scan Settings ...............6-9
Chapter 7 Working with Documents in the
Desktop Manager ..................................................................................................................7-1
Managing Your Documents in the Desktop Manager ..............................7-2
Selecting Documents in the Desktop Manager ..................................7-2
Printing a Document in the Desktop Manager................................... 7-2
Working with Jobs in the Out Box Folder ...........................................7-3
Creating a Folder .....................................................................................7-7
Moving a Document ...............................................................................7-7
Renaming a Document or Folder .........................................................7-8
Deleting a Document or Folder ............................................................7-9
Emptying the Trash Folder .................................................................... 7-9
Importing a Document .........................................................................7-10
Exporting a Document ......................................................................... 7-11
Attaching a Document to Electronic Mail (E-mail) ......................... 7-11
Annotating a Document ..............................................................................7-13
Features of the Document Viewer Window ......................................7-14
Adjusting Your View of the Document ..............................................7-17

Contents v
Adding Annotations to Your Document ...........................................7-20
Revising Your Annotations ..................................................................7-24
Exporting the Document ......................................................................7-28
Printing the Document .........................................................................7-29
Adjusting the Document Viewer Default Options ..........................7-30
Chapter 8 C20 Setup and Other Utilities in the Desktop Manager ...........................8-1
Setting Up C20 Options in the Desktop Manager .....................................8-2
Setting Up Preferences............................................................................ 8-4
Setting Up Send Fax Options ................................................................8-5
Setting Up Advanced Send Fax Options .............................................8-7
Setting Up Receive Fax Options .........................................................8-10
Setting Up Advanced Receive Fax Options ......................................8-12
Setting Up Speed Dial Assignments...................................................8-15
Making a Phone Call from the Desktop Manager ................................... 8-18
Using the Status Monitor ............................................................................8-19
Using the Minimized Status Monitor ................................................8-20
Using the Status Monitor Window .....................................................8-21
Status Messages .....................................................................................8-22
Closing the MultiPASS Background ..........................................................8-23
Preparing to Close the MultiPASS Background ...............................8-24
Closing the MultiPASS Background (Windows 3.1x) ...................... 8-24
Closing the MultiPASS Background (Windows 95) .........................8-25
Removing MultiPASS Background from StartUp ............................8-25
Restarting the MultiPASS Background ..............................................8-26
Adding MultiPASS Background to StartUp ..................................... 8-27
Disconnecting the C20 .................................................................................8-28
Using MultiPASS Diagnostics ....................................................................8-28
Uninstalling the Desktop Manager............................................................8-29
Uninstalling the Desktop Manager (Windows 3.1x) .......................8-30
Uninstalling the Desktop Manager (Windows 95)...........................8-30
Reinstalling the Desktop Manager .....................................................8-31
Chapter 9 Frequently Asked Questions ...........................................................................9-1
Faxes Are Not Being Sent Correctly............................................................. 9-2
Faxes Are Not Being Received Correctly. ...................................................9-3
Images Are Not Scanning Correctly. ...........................................................9-4
Documents Are Not Being Copied. .............................................................9-4
Documents Are Not Printing Correctly. .....................................................9-5
Paper Is Not Loading Correctly. ..................................................................9-6
The Print Quality Is Not Satisfactory. .........................................................9-7

vi Contents
Appendix A Fax/Phone Characters .................................................................................. A-1
Glossary ................................................................................................................................. G-1
Index......................................................................................................................................... I-1

Chapter 1 Introduction 1-1
Introduction
Chapter 1
Introduction
Welcome and congratulations on your purchase of the MultiPASS C20 and
accompanying MultiPASS Desktop Manager for Windows software
(hereafter referred to as the C20 and Desktop Manager, respectively).
With your C20, the Desktop Manager software package enables you to
perform a variety of tasks, meeting all your printing, faxing, and scanning
needs.
❏Desktop Manager Features: an Overview ..............................................1-2
❏Desktop Manager Software Package ......................................................1-3
❏System Requirements ...............................................................................1-5
❏About This Guide .....................................................................................1-5
Conventions Used in This Guide ....................................................1-6
❏Other User Assistance ..............................................................................1-6

1-2 Introduction Chapter 1
Desktop Manager Features: an Overview
The following list presents an overview of some of the features of the
Desktop Manager. For detailed information and instructions, refer to later
chapters in this guide.
❏Print a Document
The C20 can be configured as the default printer in Windows,
enabling you to print a document in a Windows application, or in the
MultiPASS Desktop Manager.
You can define print options that affect the output of your printed
document. When printing from a Windows application, you can print
in colour or black and white. When printing a document directly from
the Desktop Manager, you can print in black and white only.
❏Fax a Document
You can fax a document from your computer, from within a Windows
application or in the Desktop Manager. You can define options
enabling you to attach a fax cover page and to schedule the
transmission time for the fax. Predefined fax cover pages are available,
or you can design one of your own.
For associates to whom you repeatedly send faxes, you can set up an
Address Book, containing the predefined fax information for each
recipient (such as the fax number). When you send a fax from your
computer, the fax recipient information is readily available in the
Address Book.
You can also receive faxes from your business and personal contacts
directly into your PC.
Sent and received faxes are in black and white only.
❏Scan an Image
The TWAIN-compliant scan driver allows you to use the C20 to scan
documents, photographs, and other images into your Windows
applications or directly into the Desktop Manager. You can scan
images in black and white only.

Chapter 1 Introduction 1-3
Introduction
❏Import or Export a Document
You can import a document, saved in a .TIF file format, into the
Desktop Manager. The document can then be stored and managed
within the Desktop Manager.
You can export any document from the Desktop Manager as a graphic
in a .TIF file format.
❏Annotate a Document
You can annotate any document placed in the Desktop Manager—a
document produced from sending or receiving a fax, scanning an
image, or importing a .TIF file. You annotate a document by adding a
text annotation, stamp, highlighting, and simple drawn graphic.
❏Set C20 Options
Options that affect certain operations of your C20 can be set manually
in the C20 itself or in the Desktop Manager. These options include
parameters that affect the sending and receiving of faxes, and the
assignment of speed dial numbers. The option settings you define in
the Desktop Manager override the corresponding option settings you
may have previously defined manually on the C20.
Desktop Manager Software Package
The Desktop Manager software package includes the following device and
interface drivers, and utility programs. The drivers allow the C20 to
communicate with software on your computer.
The drivers and the utility programs are automatically installed on your
system when you install the MultiPASS Desktop Manager for Windows
software package.
❏MultiPASS Desktop Manager for Windows
The MultiPASS Desktop Manager for Windows coordinates the
sending of faxes from your computer (PC faxes), the receipt of faxes
into your computer, and the scanning of images. The Desktop
Manager enables you to store and manage the resulting documents.

1-4 Introduction Chapter 1
❏C20 Printer Driver
The C20 Printer Driver allows you to use the C20 as the default printer
in any Windows application that supports printing.
❏C20 Fax Driver
The C20 Fax Driver allows you to send a PC fax from any Windows
application that allows printing.
❏C20 Scan Driver
The C20 Scan Driver allows you to scan an image into the Desktop
Manager or any Windows application that supports TWAIN-
compliant scanning.
❏MultiPASS Background
The MultiPASS Background monitors and controls all the
communication between your computer and the C20. The MultiPASS
Background automatically starts when you start Windows or the
Desktop Manager, and begins monitoring the activity through the bi-
directional parallel port to which the C20 is connected.
❏MultiPASS Monitor
The MultiPASS Monitor is a utility that enables you to monitor the
status of the C20, and observe incoming and outgoing faxes, the
progress of print and scan jobs, and error conditions.
❏MultiPASS Cover Page Designer
The MultiPASS Cover Page Designer is a utility that enables you to
design your own fax cover page.
❏MultiPASS Diagnostic
The MultiPASS Diagnostic is a utility you can use to examine the
interface between your computer and the C20.
❏MultiPASS Uninstaller
The MultiPASS Uninstaller is a utility that enables you to remove the
Desktop Manager program files from your computer.

Chapter 1 Introduction 1-5
Introduction
System Requirements
To successfully install and operate the Desktop Manager with the C20,
your system must meet the following minimum requirements:
❏An IBM or compatible computer with a 486DX or faster processor
❏Microsoft Windows 3.1x or Windows 95
❏At least 8 megabytes (MB) of RAM (16 MB recommended)
❏At least 17 MB of available hard disk space
❏A bi-directional, Centronics-compatible parallel cable 6.6 feet (2
meters) in length or shorter. For help in purchasing the correct cable,
consult your dealer or retailer.
About This Guide
This guide assumes you have a familiarity with and basic understanding
of your Windows 3.1x or Windows 95 system. This includes
understanding how to start your system and navigate in your system. You
should be familiar with common Windows terms such as window, dialog
box, button, icon, menu, application, select, open, close, click, double-click,
drag, list box, and drop-down list box.
For assistance in familiarizing yourself with Windows, refer to your
Microsoft Windows user documentation.
A Windows 95 system was used to produce the illustrations used in this
guide. Although there are differences in the window title bar for Windows
3.1x, the contents of a Desktop Manager window or dialog box are the
same for both Windows 3.1x and Windows 95.

1-6 Introduction Chapter 1
Conventions Used in This Guide
The following types of formatting identify specific types of information
provided in this guide.
Italicized text Used to stress the importance of a word
or phrase, or to refer to the title of another
guide. For example:
You cannot access the dialog box ....
—or—
...the Microsoft Windows User’s Guide....
Text in quotation marks Used to refer to the title of a section
within the guide. For example:
...the “Installing the Software” section....
Click, double-click Use of the word click or double-click
provides instructions for selecting or
choosing a command or option, generally
with a mouse.
Monospaced text Used for commands you might type
when installing the software, or system
messages that may display on your
screen. For example:
A:\SETUP
Other User Assistance
In addition to this guide, the following user assistance provides
information and instructions on using the C20 and Desktop Manager.
❏MultiPASS Desktop Manager On-line Help
The on-line help includes context-sensitive help about a dialog box
and step-by-step instructions for Desktop Manager tasks.

Chapter 1 Introduction 1-7
Introduction
❏MultiPASS C20 User’s Guide
This guide offers detailed information on how to set up and operate
your C20 unit. The guide includes initial setup procedures, fax
operations, daily maintenance, and troubleshooting.

1-8 Introduction Chapter 1

Chapter 2 Installing the Desktop Manager Software 2-1
Installing the
Desktop Manager
Software
Chapter 2
Installing the Desktop Manager
Software
This chapter contains information and instructions for installing the
Desktop Manager software, and setting the default printer and port.
❏Installing the Software .............................................................................2-2
Preparing for the Installation ..........................................................2-2
Overwriting the C20 Options ..........................................................2-4
Installing in Windows 3.1x ..............................................................2-5
Installing in Windows 95 .................................................................2-7
❏Setting the Default Printer .................................................................... 2-11
❏Changing the Printer Port .....................................................................2-12

2-2 Installing the Desktop Manager Software Chapter 2
Installing the Software
When you install the printer driver and Desktop Manager, you are also
installing the fax and scan drivers; the Desktop Manager Background; and
the Desktop Manager utility programs.
The Desktop Manager software is installed in the C:\MPASS drive and
directory on your local hard disk, unless you specify another drive and/or
directory during the installation process. The installation process changes
some of your system files.
During the installation, you are prompted to enter certain fax setup
information. This information can later be changed in the Desktop
Manager, as described in a later chapter.
nThe fax setup information you enter during the installation adjusts
corresponding settings in your C20. Therefore, any fax information you
may have set manually in the C20 is replaced by the information you enter
when installing the Desktop Manager.
During installation, the MultiPASS Background is automatically added to
your Windows StartUp group. This setup enables your system to
automatically start the MultiPASS Background each time you start
Windows.
Preparing for the Installation
Before you actually begin the installation, take some time to prepare the
system, software diskettes, and fax setup information for the process.
❏Connect the C20 to the parallel port on your computer.
The selected parallel port must be a dedicated port. The C20 does not
operate with a redirected or virtual parallel port.

Chapter 2 Installing the Desktop Manager Software 2-3
Installing the
Desktop Manager
Software
If you have Windows 95, the system automatically detects the C20 as a
new device, displaying a detection message allowing you to respond
appropriately. For details on how to proceed when the device is
detected, refer to the “Installing in Windows 95” section in this
chapter.
❏Make a backup copy of the printer driver and Desktop Manager
diskettes provided in the package.
For more information about backing up disks, refer to your Windows
user documentation.
❏Prepare the following fax setup information, entered during
installation:
Your Preferred Mode for Receiving Faxes with the C20
Automatically switching between a telephone and fax calls,
automatically receiving fax calls only, requiring you to manually
receive fax calls, or handling incoming calls with the answering
machine you connected directly to the C20.
A series of questions displayed during the installation enables you
to specify your preference.
Fax Heading
The name you want to appear in the fax header (your name or
company name), which appears at the top margin of each page of
a fax transmission.
Fax Number
The number for the fax line connected to your C20. This
information is printed in the fax header, which appears at the top
margin of each page of a fax transmission.
Company
Name of your company. This information is available for printing
on a fax cover page.
Outside Dialling Prefix
If applicable, the number for accessing an outside line through
your office phone system (typically the number 9).