Canon PIXMA MX870 Series User manual

Make sure to read this manual before using the machine. Please keep it in hand for future reference.
Getting Started
Read Me First
Ofce All-In-One
series

Model Number: K10348 (MX870)
Symbols Used in This Document■
Informational notes.
Instructions including important information.
Operations that take some time to complete.
Indicates operations in Windows.
Indicates operations in Macintosh.
Prohibited actions.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Macintosh, Mac, and AirPort are trademarks of Apple Inc., registered in the U.S. and other countries.
Bonjour is a trademark of Apple Inc., registered in the U.S. and other countries.
•
•
•
•
•
•
In this guide, Windows 7 operating system is referred to as Windows 7 and Windows Vista operating system as Windows Vista.

1
This machine contains both printed manuals and on-screen manuals to be viewed on a computer.
The on-screen manuals are included on the Setup CD-ROM and are installed during the software installation.
Describes how to set up and use
your machine. Introduces the
machine and its functions, the
included manuals and application
software.
Getting Started
(this manual)
•
Network Setup
Troubleshooting
•
Describes basic operations
and media, and gives
an introduction to other
functions available.
Describes various operating
procedures to make full use
of machine.
Describes troubleshooting
tips for problems you may
encounter when using the
machine.
Basic Guide Advanced Guide Troubleshooting
For details on opening the on-screen manuals, refer to page 57.
On-Screen Manuals
Printed Manuals

2
Contents■
9 Install the Software (USB Connection)..................................
8 Select Connection Method ....................................................P.21
6 Load Paper............................................................................
4 Install the Print Head .............................................................
3 Turn the Power On ................................................................
2 Connect the Telephone Line..................................................
1 Check the Included Items......................................................P.5
P.6
P.7
P.9
P.15
P.22
P.28
P.29
P.33
P.36
7 Set Up for Fax Reception ......................................................P.18
Wireless Setup Using Easy Setup...................................................
Wireless Setup Using WPS (Wi-Fi Protected Setup) ......................
Wireless Setup Using WCN (Windows Connect Now)....................
10 Wireless Setup ......................................................................
13 Use from Additional Computers.............................................
Try Copying .....................................................................................
Print Photos from a Computer.........................................................
Send Faxes .....................................................................................
14 Try Using the Machine...........................................................
P.56
P.58
P.60
P.61
P.57
15 Specications ........................................................................P.63
5 Install the Ink Tanks...............................................................P.12
P.41 11 Wired Setup...........................................................................
P.45 12 Install the Software (Network Connection) ............................
P.45
P.50
P.54
Install the Software..........................................................................
Install the Software (Registration) ...................................................
Install the Software (Information) ....................................................

3
Network Connection
Wireless Connection
USB Connection Using from Additional
Computers
Machine Preparation
Fax Reception Setup
Machine Installation Flow■
P.4 - 17
P.18 - 20
Software Installation
P.56
P.45 - 55
Software Installation
P.21 - 27
Machine Wireless
Setup
P.21, 28 - 40
Software Installation
P.45 - 55
Machine Wired
Setup
P.21, 41 - 44
Installation Complete
Try Using the Machine P.57 - 62
Wired Connection
(when the machine is already
connected to the network and
you want to add computers
from which to use the machine)

4
Devices Required for Wireless/Wired Connection■
Wireless Connection
When using the machine over a wireless/wired connection, the following devices are required depending on the connection method.
Wired Connection
Router, etc.
A commercial access point or router that supports IEEE802.11b/g is required. A commercial network device (router, etc.) and Ethernet cable are required.
Ethernet cableAccess point or wireless
router

1
A
5
Remove all orange tape and
protective materials from the inside
and outside of the machine.
Preparation□
1
The Print Head is placed inside of
the Paper Output Tray (A). Open the
Paper Output Tray and take it out.
2
Ink tanks
(5: BK, M, Y, PGBK, C)
Print Head Power cord
Other documents
Manuals
Telephone line cable
Setup CD-ROM (containing the
drivers, applications and on-screen
manuals)
Check that all the items shown below are included in the box.
Check the Included Items
A USB cable is necessary to
connect the machine with your
computer (USB connection only).
•

2
A
2
1
B
21
6
To use the machine as a fax,
a telephone line needs to be
connected.
This section describes the
basic method of telephone line
connection.
When using as both a fax and
telephone:
When using as a fax only:
When not using as a fax:
Go to "3 Turn the Power
On" on page 7.
only
Connect the machine with a
telephone line using the supplied
telephone line cable (A).
Remove the Cap (B) (1), then connect a telephone
with the telephone line cable (2).
When using as a fax only:
Go to "3 Turn the Power On" on
page 7.
Do not connect the machine and a telephone
in parallel to the same telephone line using a
distribution adapter. The machine may not operate
properly.
•
Only when connecting a telephone:
For other connection methods,
refer to the on-screen manual:
Basic Guide.
Connect the Telephone Line
If you cannot send
faxes after installing
the machine, check the
telephone line type.
For details, refer to
"Conrming the Telephone
Line Connection" in the
on-screen manual: Basic
Guide.
•
Do not turn the
power on yet.

31 2
A
B
7
Turn the Power On
Do not install the machine
where an object may fall
on it. The object may
fall inside the machine,
resulting in malfunction.
Do not place any object on
top of the machine. It may
fall into the machine when
opening covers, resulting
in malfunction.
•
•
Insert the power cord into the
connector on the left side at the back
of the machine and into the wall
outlet.
Press the ON button (B) to turn on the machine.
Do NOT connect the USB cable or
Ethernet cable at this stage.
Make sure that the Document
Cover (A) is closed.
•
•
The machine may make some operating noises.
This is normal operation.
•

3 4
C
D
E
1 2
A
8
Turning the power off□
1. Press the ON button (A) to turn off the machine.
2. Make sure that all the lamps on the Operation Panel
are not lit.
Operating noise may continue for up to 30 seconds until the
machine turns off.
3 Turn the Power On
Use the {or }button (C) on the Operation Panel
to select the language for the LCD (Liquid Crystal
Display) (D), then press the OK button.
If an unintended language is displayed on the LCD, press the Back button (E) to
return to the Language selection screen.
•
Make sure that the
above screen is
displayed and go to the
next step.
When removing the power plug, make sure that all the
lamps on the Operation Panel are not lit before removing
the plug. Removing the power plug while all the lamps on
the Operation Panel light up or ash may cause drying and
clogging of the Print Head, resulting in poor printing.
•
If your machine is used as fax
Removing the power plug deletes all faxes stored
in memory. Send or print faxes as necessary before
removing the power plug.
•
Be sure to follow the procedure below.

41 2 3
A
B
C
D
F
D
E
G
9
Install the Print Head
Do not touch the buttons or LCD (E) on the Operation Panel (F). May result in unintended operation.
When opening the Scanning Unit (Cover), the Print Head Holder (G) moves automatically.
The Print Head Holder makes a noise as it moves. This is normal operation.
If the Print Head Holder does not move, make sure that the machine is turned on.
•
•
•
•
Open the Paper Output
Tray (A).
Lift the Scanning Unit (Cover) (B) and x it with the Scanning Unit Support
(C).
Make sure that the Print
Head Holder moves to
the installation position.
Go to the next
page.
Close the Document Cover (D) and lift it with the Scanning Unit (Cover).

4 65
H
I
JK
10 4 Install the Print Head
Firmly lift the part (H) of the Print Head Lock Lever in the Print Head Holder
until it stops.
Do not touch the inside of the Print Head Holder (I). The machine may not print
properly if you touch it.
•
Remove the Print Head from the
silver package.
Remove the orange protective cap.
Handle the Print Head carefully. Do not drop or apply excessive pressure to it.
Do not touch the inside (J) or metal parts (K) of the Print Head. The machine may
not print properly if you touch them.
There may be some transparent or light blue ink on the inside of the bag the Print
Head comes in, or the inside of the protective cap - this has no effect on print
quality. Be careful not to get ink on yourself when handling these items.
•
•
•
The Print Head Lock Lever may feel heavy.

7 8
11
4 Install the Print Head
Tilt the Print Head forward and set it in place as shown. Hold the Print Head Lock Lever rmly and lower it completely.
Do not knock the Print Head against the sides of the holder.
Install in a well-lit environment.
•
•
Once you have installed the Print Head, do not remove it
unnecessarily.
If the Scanning Unit (Cover) is left open for more than 10 minutes,
the Print Head Holder moves to the right. In this case, close and
reopen the Scanning Unit (Cover).
•
•

51 2 3
A
B
C
D
12
Install the Ink Tanks
1. Remove the orange tape
completely.
2. Remove the protective lm
completely.
Handle the ink tanks carefully.
Do not drop or apply excessive
pressure to them.
Be sure to use the supplied ink
tanks.
•
•
Hold the ink tank with the orange
protective cap (A) pointing up while
being careful not to block the L-shape
air hole (B).
If the orange tape remains on the L-shape air hole, ink may splash or the machine may not print
properly.
If you push the sides of the ink tank with the L-shape air hole blocked, ink may splash.
Do not touch the inside (C) of the orange protective cap or the open ink port (D). The ink may stain
your hands if you touch them.
•
•
•
Slowly twist the orange protective cap 90 degrees
horizontally to remove it off.
Do not push the sides of the ink tank.

4 5 6
13
5 Install the Ink Tanks
Tilt the ink tank, then insert it under the label and
against the back end of the slot.
Install in a well-lit environment.•
Press the PUSH mark on the ink tank rmly until it
clicks.
When the installation is completed properly, the Ink lamp
lights red.
Install all the other ink tanks in the same way
according to the color order indicated on the label.
Make sure all the Ink lamps light red.
Once you have installed the ink tanks, do not
remove them unnecessarily.
•
Make sure that the color of the label matches the ink
tank.

8
E
F
G
7
H
14 5 Install the Ink Tanks
1. Lift the Scanning Unit (Cover) (E) slightly.
2. Fold the Scanning Unit Support (F) towards the left.
3. Close the Scanning Unit (Cover).
Do not touch the buttons or LCD (G) on the Operation Panel (H). May result in unintended operation.•
Make sure that the LCD changes as shown in the
illustration and go to the next step.
It takes about 4 minutes before the LCD changes.
The machine may make some operating noises when
preparing to print. This is normal operation.
•
•
If an error message is displayed on the LCD, make
sure that the Print Head and the ink tanks are correctly
installed.
•
The LCD will turn off if the machine is not operated for
about 5 minutes. To restore the display, press any button
except the ON button.
•
Load plain paper in the Cassette by referring to “6 Load Paper”
on page 15 and press the OK button.

61 32
A
B
C
D
15
Load Paper
Close the Paper Output
Tray (A).
Pull out the Cassette (B). Move the Paper Guides (C) and (D)
to both edges.
The Cassette supports plain paper only. To load specialty paper
including photo paper, refer from on page 17.
•

4 65 7
1
2
E
16 6 Load Paper
Load plain paper.
Load paper with the printing side facing
down.
Slide the Paper Guide to align with
the actual size of the paper.
The Paper Guide will click and stop when
it aligns with the corresponding mark of
paper size.
A slight space between the Paper Guide
and the paper stack is acceptable.
Align the paper to the right side of
the Cassette (1), and slide the Paper
Guide against the left edge of the
paper (2).
Make sure that the height of the paper
stack does not exceed the line (E).
Insert the Cassette slowly into the
machine until it clicks into place.

8 9 10 11
F
G
H
I
17
6 Load Paper
Prepare the Paper Support (F).
1. Open it.
2. Withdraw it upwards.
3. Tilt it back.
Move the Paper Guides
(G) to both edges.
Load paper in the center of the Rear
Tray (H).
Load paper in portrait orientation with the
printing side facing up.
Slide the left and right Paper Guides
against both edges of the paper.
Make sure that the height of the paper
stack does not exceed the line (I).
Load specialty paper including
photo paper in the Rear Tray.
•For details on how to handle
paper, refer to “Loading Paper”
in the on-screen manual: Basic
Guide after installation is
complete.
•

7
18
Set Up for Fax Reception
Read this section only when
using the machine as a fax.
If not using the machine as a
fax, go to "8 Select Connection
Method" on page 21.
Intended Use
The following four modes are available for receiving faxes. Select a receive mode according
to your needs. You can change the receive mode any time. Refer to the on-screen manual:
Basic Guide.
Receive Mode
Want to use a dedicated fax
line.
Want to use as a fax only.
•
•
Want to use a telephone line
for voice calls and faxes.
Want to prioritize fax call
reception over voice call
reception because there are
more opportunities to receive
faxes.
•
•
Want to use a telephone line
for voice calls and faxes.
Want to prioritize voice
call reception over fax call
reception because there are
more opportunities to receive
voice calls.
•
•
FAX only mode
TEL priority mode
Voice calls cannot be received unless a
telephone is connected.
FAX priority mode
If you use Distinctive Ring
Pattern Detection (DRPD)
service
•
DRPD