Canon IMAGERUNNER ADVANCE C5051 Instruction Manual

ENG
Store this guide next to the machine for future reference.
Frequently Asked Questions

11
Screen shots used in this manual may dier from the ones you actually see.*
Contents
Settings/Registration
Q1 I want to make a rush copy, but I cannot because of the long copy job. ...........................................................................3
Q2 Can I specify the scan settings from the computer and then store for the original loaded in the machine? .....................4
Q3 Can I make copies or send a facsimile of dierent size originals at the same time? ..........................................................5
Q4 I want to send the scanned originals via an e-mail. Which screen do I operate from? ......................................................6
Q5 Can a mark be applied to the document that has been scanned? ....................................................................................7
Q6 Do I need to enter the address of the recipient every time? .............................................................................................8
Q7 Can you give me information on how to send to the SMB server and specify its settings? ...............................................9
Q8 Can I move the Address Book registered on another Canon machine onto this machine? ............................................11
Q9 I want to check the IP address for this machine to run the Remote UI, but I do not know how to check it......................12
Q10 Can I forward the data received via fax/I-fax?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Q11 When sending a fax, can the machine be set so that the sender’s fax number and name be displayed?........................14
Changing the Settings
Q12 Can I change the language displayed on the touch panel display? ................................................................................15
Q13 Can I change the screen or the order that the functions are displayed on the touch panel display when the power is
turned ON? .....................................................................................................................................................................16
Q14 How do I change the default settings for the Copy from the Color mode to the Black mode? .......................................17
Q15 How do I change the default settings (scan settings and le format) of the Scan and Send Basic Features screen? .......18
Q16 Is there a way to prevent a transmission error when sending a facsimile to a new destination? ....................................19
Q17 Can I change the default settings of the printer driver?..................................................................................................20
Q18 When copying, the Scan screen for the next document is displayed. Is there a way to not display this screen? .............21
Q19 How do I change the storage period for the scanned le stored in the Mail Box?...........................................................22
Q20 Can I restrict the number of color copies/prints? ...........................................................................................................23
Output Results
Q21 When printing from the computer, booklet was not made even though saddle stitch booklet mode was set. .............24
Q22 The content of the reverse side appears on the copies. ..................................................................................................25
Q23 The quality of the image sent by fax is not good. ...........................................................................................................26
Q24 The printed paper appears dirty. Also, the color appears to be dierent from the original. ...........................................27

2
Loading Paper and Output Settings
Q25 Can I print on the reverse side of the preprinted paper? ................................................................................................28
Q26 Can I change the output location for the prints?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Q27 Can I print on envelopes? ...............................................................................................................................................30
Q28 What are the types of paper that I can use? ...................................................................................................................31
Cleaning/Troubleshooting
Q29 I cannot remove the toner cartridge after the toner replacement cover is opened. .......................................................32
Q30 What is the model number of the staple cartridge for the nisher or the stamp cartridge for the feeder? ....................33
Q31 A paper jam has occurred. How do I solve this problem?................................................................................................34
Q32 Numbers such as #009 and #850 are displayed on the touch panel display. What does this mean? ...............................35
Q33 I cannot print from the computer. Did the machine malfunction? .................................................................................36
Other Questions
Q34 It seems as though turning OFF the machine is dierent from the previous imageRUNNER. I am afraid that this may be a
wrong operation. ...........................................................................................................................................................37
Q35 The touch panel display becomes completely black automatically. ...............................................................................38
Q36 I have just sent an important document via facsimile. Can I check to make sure that it was sent correctly? ...................39
Q37 I had printed from the computer, but I did not nd the output. I am afraid that someone may have taken it by
mistake. ..........................................................................................................................................................................40
Q38 What is MEAP? ................................................................................................................................................................41

3
Settings/Registration
Q
1
I want to make a rush copy, but I cannot because of the
long copy job.
A
You can temporarily stop the current copy job and give priority to a rush copy by
using the Interrupt mode.
To set:
Press [Copy] →[Interrupt] →set the desired copy mode.
●
You can scan the original even if the machine is waiting or printing (Reserved Copying). For more information, see e-
Manual > Copy.
•

4
Settings/Registration
Can I specify the scan settings from the computer and then
store for the original loaded in the machine?
Q
2
A
It is possible if you are using Windows. Install the Network ScanGear Driver in your
computer, and then switch the network scan function to online.
To Install the Driver:
Install using the UFR II User Software CD-ROM that comes with the machine.
To Switch the Network Scan Function to Online:
Press [Scanner] →[Online].
●
●
For instructions on installing the Network ScanGear Driver, see the Network ScanGear User’s Guide on the UFR II User
Software CD-ROM.
•

5
Settings/Registration
Q
3
Can I make copies or send a facsimile of dierent size
originals at the same time?
A
You can make copies or send a facsimile of dierent size originals at the same time
by using the Dierent Size Originals mode.
The Dierent Size Originals mode enables you to copy or scan dierent size originals with the
same widths (11" x 17" and LTR, or LGL and STMT, etc.) or dierent widths (11" x 17" and LGL, or
LTR and STMT, etc.), together as one group by setting them in the feeder.
To set:
Press [Copy] or [Fax] →[Options] →[Dierent Size Originals] →select the type of dierent size originals →
press [OK].
*
●
For more information, see e-Manual > Copy, or Fax.•

6
Settings/Registration
Q
4
I want to send the scanned originals via an e-mail. Which
screen do I operate from?
A
You can send an e-mail from [Scan and Send] on the Main Menu screen.
To set:
Press [Scan and Send] →[New Destination] →[E-Mail] →enter the e-mail address →press [OK].
●
If frequently used e-mail addresses are stored in the Address Book, you can specify the address quickly. For more
information, see p. 8 in this manual.
•

7
Settings/Registration
Q
5
Can a mark be applied to the document that has been
scanned?
A
The machine can print a stamp on the scanned document by using the Stamp mode.
Position at which
stamp is applied
Position at which
stamp is applied
Vertical Placement Horizontal Placement
To set:
Press [Scan and Send] or [Fax] →[Options] →[Finished Stamp] →[OK].
●
After the original is sent, you can also send a job done notice to the specied e-mail address (Job Done Notice). For more
information, see p. 39 in this manual.
•

8
Settings/Registration
Q
6
Do I need to enter the address of the recipient every time?
A
You can store frequently used destination in the Address Book. If the destination is
stored beforehand, you do not need to enter the destination every time.
Storing from the Remote UI:
Press [Address] →[Address Book] →[Register New
Destination] →select type of destination →enter necessary
items →press [OK].
Storing from the Touch Panel Display:
Press [Scan and Send] or [Fax] →[Address Book] →[Register] →[Register New Dest.] →enter information
following the instructions on the touch panel display →press [OK].
●
●
You can also store frequently used destination as a one-touch button on the Scan and Send Basic Features screen or the
Fax Basic Features screen. For more information, see e-Manual > Scan and Send, or Fax.
•

9
Settings/Registration
Q
7
Can you give me information on how to send to the SMB
server and specify its settings?
A
You can specify the settings using the following method.
Setting the Shared Folder on the Computer-Side:
For Windows XP, right-click the new folder →press [Sharing and
Security] →[Share this folder] →[Permissions] →delete everyone
and add the users you want to authorize access →select [Allow]
for [Full Control] →click [OK] →[OK].
For Windows 2000, right-click the new folder →press [Sharing] →[Share this folder] →[Permissions] →
delete everyone and add the users you want to authorize access →select [Allow] for [Full Control] →click
[OK] →[OK].
For Windows Vista, right-click the new folder →press [Sharing] →[Advanced Sharing] →[Share this folder]
→[Permissions] →delete everyone and add the users you want to authorize access →select [Allow] for
[Full Control] →click [OK] →[OK].
The item names may dier, depending on the type of operating system you are using. For more information, check the
manual documentation for the personal computer operating system you are using.
●
*

10
Settings/Registration
Specifying the File Server on the Touch Panel Display:
Specifying the File Server by Host Search:
Press [Scan and Send] →[New Destination] →[File] →from the protocol drop-down list, press
[Windows (SMB)] →press [Search Host] →on the search criteria screen, enter the IP address for the
computer you are using →press [Start Searching] →specify the le server →conrm the settings →
press [OK].
Specifying the File Server by Browsing:
Press [Scan and Send] →[New Destination] →[File] →from the protocol drop-down list, press
[Windows (SMB)] →press [Browse] →select the work group name and le server →specify each
settings →[OK].
●
•
•
If you want to conrm the IP address for the computer you are using, on the [Start] menu →click [Run] →enter ‘cmd’
→click [OK] →enter ‘ipcong’ →press [Enter] on the keyboard. (The procedures may dier, depending on the type of
operating system you are using.)
•

11
Settings/Registration
Q
8
Can I move the Address Book registered on another Canon
machine onto this machine?
A
You can use the import and export mode of the Remote UI to move the Address
Book.
Exporting the Address Book from Another Canon Machine:
Press [Settings/Registration] →[Import/Export] →[Address Book] →[Export] →select the Address Book →
[Start Export] →specify the location to store the le.
The key names may dier, depending on the type of the model you are using.
Importing the Address Book:
Press [Settings/Registration] →[Management Settings] →[Data Management] →[Import/Export] →
[Import/Export Address Book] →[Import] →select the le you want to import →[Start Import].
●
*
●
To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security.
You can also export and import forwarding settings. For more information, see e-Manual > Remote UI.
•
•

12
Settings/Registration
Q
9
I want to check the IP address for this machine to run the
Remote UI, but I do not know how to check it.
A
You can check the IP address from the touch panel display of this machine.
Checking the IP Address of This Machine:
Press (Settings/Registration) →[Preferences] →[Network] →[TCP/IP Settings] →select [IPv4 Settings]
or [IPv6 Settings] →[Use IPv4] or [Use IPv6] →[On] →press [IP Address Settings] (IPv4) or [Manual Address
Settings] (IPv6).
Starting the Remote UI:
Run the Web browser for the computer →enter‘http://<IP address of the machine>‘ into [Address].
●
●
If the Remote UI does not run, check the settings for this machine. If [Remote UI] is set to 'O' in License/Other in
Management Settings (Settings/Registration), the Remote UI does not run.
•

13
Settings/Registration
Q
10
Can I forward the data received via fax/I-fax?
A
If you specify the forwarding settings, you can forward received documents that
matches the previously set conditions to the Condential Fax Inbox of this machine,
other machines, or the le server.
Condential
Fax Inbox
Forward
To set:
Press (Settings/Registration) →[Function Settings] →[Receive/Forward] →[Common Settings] →
[Forwarding Settings] →[Register] →specify the forwarding conditions →press [OK].
●
To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security.
If frequently used e-mail addresses are stored in the Address Book, you can specify the address quickly. For more
information, see p. 8 in this manual.
•
•

14
Settings/Registration
Q
11
When sending a fax, can the machine be set so that the
sender’s fax number and name be displayed?
A
After registering the sender’s name, you can specify to print the TX Terminal ID when
sending a fax.
03/03/2009 TUE 15:00 Atlanta oce 001/001
Date Time
I-Fax Address
or
Fax Number Page Number
Destination
Name
FAX (404)XXX-XXXX CANON SALES
Sender's
Name (TTI)
Sender Information
Registering the Sender's Name:
Press (Settings/Registration) →[Function Settings] →[Send] →[Fax Settings] →[Register Sender Name
(TTI)] →the enter sender's name →press [OK].
Displaying/Printing the TX Terminal ID:
Press [Fax] →[Options] →[Sender Name (TTI)] →select the sender’s name →press [OK].
●
●
For more information, see e-Manual > Settings/Registration.•

15
Changing the Settings
Q
12
Can I change the language displayed on the touch panel
display?
A
You can change the language displayed from [Language/Keyboard Switch] in
(Settings/Registration).
Displayed Language: English Displayed Language: Other
To set:
Press (Settings/Registration) →[Preferences] →[Display Settings] →[Language/Keyboard Switch On/
O ] →[On] →[OK] →[Language/Keyboard Switch] →select the language to display →press [OK].
●
If you press on the Main Menu screen →[Other Main Menu Settings] →enable the [Display Language/Keyboard
Switch] setting, the shortcut button for changing the displayed language is displayed on the Main Menu screen. For more
information, see e-Manual > Basic Operations.
•

16
Changing the Settings
Q
13 Can I change the screen or the order that the functions are
displayed on the touch panel display when the power is
turned ON?
A
You can change the layout or the number of buttons on the Main Menu from [Default
Screen at Startup] in (Settings/Registration). You can also change the order that
the functions are displayed or the layout from [Main Menu Button Display Settings]
in .
Setting the Default Display That Appears after the Machine Is Turned ON:
Press (Settings/Registration) →[Preferences] →[Display Settings] →[Default Screen at Startup] →select
the settings →press [OK].
Changing the Displayed Function:
Press →[Main Menu Button Display Settings] →select the layout or the order to display the function
key →press [OK].
●
●
You can also recall the settings that are previously stored as settings for frequently used functions from (Quick
Menu). For more information, see e-Manual > Quick Menu.
•

17
Changing the Settings
Q
14
How do I change the default settings for the Copy from the
Color mode to the Black mode?
A
You can store the current settings as the default settings from [Change Default
Settings] in on the Copy Basic Features screen. If the Black mode is set as the
default settings, you can reduce the printing cost.
Color Selection: Full Color Color Selection: Black
To set:
Changing the Color Mode to the Black Mode:
Press [Copy] →[Select Color] →[Black].
Setting the Color Mode as the Default:
Press →[Change Default Settings] →[Register] →[Yes].
●
•
•
You can also save paper by using the Image Combination mode or Two-sided Copy mode. For more information, see
e-Manual > Copy.
•

18
Changing the Settings
Q
15
How do I change the default settings (scan settings and le
format) of the Scan and Send Basic Features screen?
A
You can store the current settings as the default settings from on the Scan and
Send Basic Features screen.
Before Change After Change
To set:
Specify the scan settings and the le format →press →[Change Default Settings] →[Yes].
●
For more information on each le format, see e-Manual > Scan and Send.•

19
Changing the Settings
Q
16
Is there a way to prevent a transmission error when
sending a facsimile to a new destination?
A
If [Conrm Entered Fax Number] in (Settings/Registration) is set, a screen to enter
the number for conrmation is displayed. By entering the number again, you can
reduce the risk of transmission error.
To set:
Press (Settings/Registration) →[Function Settings] →[Send] →[Fax Settings] →[Conrm Entered Fax
Number] →[On] →[OK].
●
To perform this procedure, you must have administrator privileges. For more information, see e-Manual > Security.
You can also restrict sending to a destination that is not stored in the Address Book. For more information, see e-Manual
> Security.
•
•