Canon LASER CLASS 730i User manual

REVISION 1
COPYRIGHT © 2002 CANON INC. CANON LASER CLASS 730i/720i/710 NOV. 2002
HY8-19AZ-010
NOV. 2002
LASER CLASS 730i H12-2292 120V USA
LASER CLASS 720i H12-2302 120V USA
LASER CLASS 710 H12-2282 120V USA
Printer Kit III H11-5582 120V USA
Network Kit III H11-5592 120V USA
Dual-line Upgrade Kit III H11-5602 120V USA
Verification Stamp Unit 1 H12-3162
Yellow Ink to refill for H12-3372
Verification Stamp
FXL-CASSETTE FEEDER 7 H12-3862
(LTR/250)
FXL-CASSETTE FEEDER 6 H12-3872
(LTR/500)
HANDSET KIT 8 (CW) H12-3882 120V USA

I
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
Mark Meaning
States a precaution to be taken to prevent danger to personnel, damage to
the product, or damage to electronic components by discharge of static
electricity. for example.
States a precaution to be taken to prevent damage to electronic
components by electrostatic discharge.
If the following mark is used, following the directions given.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before
starting an operation.
Gives useful information to understand descriptions.
Indicates sections to be read to obtain more detailed information.
NOTE
REFERENC
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II
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the
product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very
important, so please read it.
Chapter 2: Technical Reference
This part explains the technical theory the product.
Chapter 3: Assembly and Disassembly
This part explains the assembly and disassembly of the product.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for adjustment and troubleshooting and
service operations and service switches.
Chapter 5: Appendix
This part explains the informations of the optional products and user data flow.
• For more details of user operations and user reports, see the separate
volume of USER'S GUIDE .
• Detailed description of each SSSW/parameter is not given in this manual
except the new SSSWs/parameters added to this model.
See G3 Facsimile Service Data Handbook (supplied separately) for
details them.
• See the G3/G4 Facsimile Error Code List (Rev.2, supplied separately)
for details of the error codes not shown in this manual.
REFERENC
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III
III. REVISION HISTORY
REVISION CONTENT
0 Original
1 Added to the subject matter of the LASER CLASS 730i/720i.
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IV
IV.TABLE OF CONTENTS
Page Chapter 1: General Description
1- 1 1. FEATURES
1- 1 1.1 Overview
1- 1 1.1.1 Facsimile overview
1- 1 1.1.2 Option overview
1- 3 2. SPECIFICATIONS
1- 3 2.1 General Specifications
1- 4 2.2 Communication Specifications
1- 6 2.3 Scanner Specifications
1- 8 2.4 Printer Specifications
1-11 2.5 Copy Specifications
1-12 2.6 Functions
1-15 2.7 Printer Specifications
1-16 3. OVERVIEW
1-16 3.1 External View
1-19 3.2 Operation Panel
1-26 3.3 Option
1-27 3.4 Consumables
1-27 3.4.1Toner Cartridge
1-28 3.4.2Print media
Chapter 2: Technical Reference
2- 1 1. COMPONENT LAYOUT
2- 1 1.1 Parts Layout
2- 6 2. SCANNER MECHANISM
2- 7 2.1 Names and Functions of Parts:
2-10 3. PAPER SUPPLY SECTION
2-11 3.1 Recording Paper Pickup Function
2-11 3.1.1 Paper size error
2-12 3.2 Recording Paper Pickup Jam Detection Configuration
2-12 3.2.1 Pick-up delay jam
2-12 3.2.2 Pick-up stationary jam
2-12 3.2.3 Delivery delay jam
2-13 3.2.4 Delivery stationary jam
2-13 3.2.5 Reversing delay jam
2-13 3.2.6 Reversing stationary jam
2-13 3.2.7 Duplex pickup delay jam
2-13 3.2.8 Duplex pickup stationary jam
2-14 4. PRINTER SECTION
2-15 4.1 Laser/Scanner Section
2-16 4.2 Toner Cartridge
2-16 4.2.1 Toner level detection/cartridge detection
2-16 4.3 Toner Transfer Section
2-16 4.4 Fixing Section

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2-17 4.4.1 Fixing heater Malfunction
2-19 5. NEW FUNCTION
2-19 5.1 Twin Beam Method (Laser/Scanner System)
Chapter 3: Assembly and Disassembly
3- 1 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY
3- 1 1.1 Safety Cautions
3- 2 1.2 General Cautions
3- 3 1.3 Product-Inherent Cautions
3- 4 1.4 All Clear (Action in the Event of Abnormality)
3- 5 2. DISASSEMBLY/ASSEMBLY
3- 5 2.1 Disassembly Procedure
3- 5 2.1.1 Document separation roller (Lower)
3- 6 2.1.2 Document separation roller (Upper)
3- 8 2.1.3 Paper pick-up roller and separation pad (Multi-purpose)
3-13 2.1.4 Paper pick-up roller (Main unit)
3-15 2.1.5 Paper pick-up roller (Feeder) (LASER CLAS 730i/710)
3-17 2.1.6 Separation pad (Cassette)
3-18 2.1.7 Fixing ass’y
Chapter 4: Maintenance and Service
4- 1 1. MAINTENANCE LIST
4- 1 1.1 Consumables
4- 1 1.2 Cleaning
4- 2 1.3 Periodic Inspection
4- 2 1.4 Periodic Replacement Parts
4- 2 1.5 Adjustment Items
4- 2 1.6 General Tools
4- 2 1.7 Special Tools
4- 3 2. HOW TO CLEAN PARTS
4- 3 2.1 Main Unit Outer Covers
4- 3 2.2 Document Pick-up Roller
4- 3 2.3 Document Separation Roller (Upper)
4- 3 2.4 Document Separation Roller (Lower)
4- 3 2.5 Document Feed Roller
4- 3 2.6 Document Eject Roller
4- 3 2.7 Scanning Glass (Contact Sensor)
4- 3 2.8 White Sheet
4- 5 2.9 Transfer Guide
4- 6 2.10 Multi-purpose Tray Pick-up Roller
4- 6 2.11 Cassette Pick-up Roller
4- 6 2.12 Separation Pad
4- 6 2.13 Registration Shutter
4- 6 2.14 Transfer Charging Roller
4- 7 2.15 Static Charge Eliminator
4- 7 2.16 Paper Feed Belt
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4- 7 2.17 Paper Feed Guide
4- 7 2.18 Duplex Feed Guide
4- 7 2.19 Fixing Entrance Guide
4- 7 2.20 Fixing Film
4- 7 2.21 Fixing Pressure Roller
4- 8 3. ADJUSTMENT
4- 8 3.1 Checking the Nip Width of the Pressure Roller
4- 9 4. TROUBLESHOOTING
4- 9 4.1 Troubleshooting Index
4-11 4.2 Errors Shown on the Display
4-11 4.2.1 User error message
4-16 4.2.2 Printer error message
4-18 4.2.3 Error codes
4-30 4.3 Errors not Shown on the Display
4-30 4.3.1 General errors
4-30 4.3.2 Printing problems
4-37 4.3.3 Scanning problems
4-39 4.3.4 Test mode function problems
4-42 4.4 Processing Communication Problems
4-42 4.4.1 Initial identification of problems
4-43 4.4.2 Procedures for processing communication problems
4-47 5. SERVICE SWITCHES
4-47 5.1 Hardware Switches
4-47 5.2 Service Data Setting
4-49 5.3 Service Data Registration/Setting Method
4-50 5.4 Service Data Flowchart
4-58 5.5 Explanation of SSSW (Service Soft Switch Settings)
4-59 5.6 New SSSWs/Parameters Added to this Model
4-70 6.TEST FUNCTIONS
4-70 6.1 Test Mode Overview
4-71 6.2 Test Mode Flowchart
4-72 6.3 D-RAM Tests
4-73 6.4 Print Tests
4-74 6.5 Modem and NCU Tests
4-78 6.6 AGING Test
4-78 6.7 Faculty Tests
4-84 7. SERVICE REPORT
4-84 7.1 Report Output Function
4-84 7.1.1 User report output functions
4-86 7.1.2 Service report output functions
4-122 8. WIRING DIAGRAM
4-122 8.1 Wiring Diagram
Chapter 5: Appendix
5- 1 1. INSTALLATION
5- 1 1.1 Setting up

VII
5- 1 1.2 Checking Operation
5- 2 1.3 Moving the Fax Unit
5- 3 2. USER DATA FLOW
5- 3 2.1 User Data Flow (by Operation Panel)
5-20 2.2 Printer Setting Menu
5-20 2.2.1 Printer setting menu registration/setting method
5-21 2.2.2 Printer setting menu flow
5-24 3. OPTION
5-24 3.1 Option Memory (32M-byte/64M-byte)
5-24 3.1.1 Safety and precautions
5-24 3.1.2 Service operations
5-29 3.1.3 Maintenance and service
5-30 3.2 Handset Kit 8 (CW)
5-30 3.2.1 Service operations
5-32 3.2.2 Maintenance and service
5-33 3.3 Verification Stamp Unit
5-33 3.3.1 Service operations
5-37 3.4 FXL-CASSETTE FEEDER 6 (LTR/500)
5-37 3.4.1 Safety and precautions
5-38 3.4.2 Service operations
5-42 3.4.3 Technical information
5-43 3.4.4 Operations
5-44 3.4.5 Maintenance and service
5-45 3.5 FXL-CASSETTE FEEDER 7 (LTR/250)
5-45 3.5.1 Safety and precautions
5-46 3.5.2 Service operations
5-52 3.5.3 Technical information
5-53 3.5.4 Operations
5-54 3.5.5 Maintenance and service
5-55 3.6 Dual-line Upgrade Kit III
5-55 3.6.1 Safety and precautions
5-55 3.6.2 Service operations
5-62 3.6.3 Technical information
5-65 3.6.4 Maintenance and service
5-66 3.7 Printer Kit III
5-66 3.7.1 Safety and precautions
5-66 3.7.2 Service operations
5-73 3.7.3 Technical information
5-73 3.7.4 Maintenance and service
5-74 3.7.5 ROMs in the package
5-76 3.8 Network Kit III
5-76 3.8.1 Safety and precautions
5-76 3.8.2 Service operations
5-85 3.8.3 Technical information
5-85 3.8.4 Maintenance and service
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VIII
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Chapter 1
General
Description
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