Canon i9900 Series User manual

Quick Start Guide
BUBBLE JET PRINTER
ENGLISH
Table of Contents
Preface 1
Shipping Materials 1
Introduction 1
Setting Up 2
Preparing the Printer 2
Connecting the Printer to the Computer 2
Installing the Print Head 4
Loading Paper 7
Installing the Printer Driver 8
Aligning the Print Head 12
Basic Operations 16
Printing with Windows 16
Printing with Macintosh 18
Print Head Maintenance 20
Appendix 21
Printing Photographs Directly from a Digital Camera 21
Notes on Handling the USB Interface (for Windows Users) 26
For Further Details... 26
i9900_i9950_COV.fm Page 1 Friday, January 9, 2004 3:59 PM

ENGLISH
Exif Print
This printer supports Exif Print.
Exif Print is a standard for enhancing the communication between digital cameras and printers.
By connecting to an Exif Print-compliant digital camera, the camera’s image data at the time of shoot-
ing is used and optimized, yielding extremely high quality prints.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from a digital
apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,”
ICES-003 of the Industry Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils
numériques de Classe B prescrites dans la norme sur le matériel brouilleur NMB-003 d'Industrie
Canada intitulée « Appareils numériques ».
International ENERGY STAR®Program
As an ENERGY STAR®Partner, Canon Inc. has determined that this product meets the ENERGY
STAR guidelines for efficiency.
The International ENERGY STAR®Office Equipment Program is a global program
that promotes energy saving through the use of computer and other office equipment.
The program backs the development and dissemination of products with functions
that effectively reduce energy consumption. It is an open system in which business
can participate voluntarily. The targeted products are office equipment such as com-
puters, monitors, printers, faxes and copiers.
Their standards and logos are uniform among participating nations.
Power Requirements
Never use a power supply voltage other than that supplied in the country of purchase. Using the incor-
rect voltage could cause a fire or electric shock. The correct power supply voltages and frequencies are
as follows:
AC 100-127V, 50-60Hz
AC 220-240V, 50-60Hz
Printer Model: K10238 (i9900/i9950)
i9900_i9950_COV.fm Page 2 Friday, January 9, 2004 3:59 PM

1
ENGLISH
Preface
Shipping Materials
Thank you for purchasing a Canon Bubble Jet Printer.
Check that all the following items are in the box. If anything is missing or is damaged, contact your Canon
Authorized Dealer or Sales Representative.
 Printer
 Setup Software & User’s Guide CD-ROM
 Quick Start Guide
 Print Head
 8 Ink Tanks
* A USB cable or an FireWire cable should be purchased separately according to your computer. For
details on cable specifications, refer to page 2.
Introduction
This Quick Start Guide uses the following symbols to indicate important information. Always observe the
instructions indicated by these symbols.
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect
operation of the equipment. These must be observed for safe operation.
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation
of the equipment. These must be observed for safe operation.
The computer screens and diagrams in this manual refer to the i9950. The operations are exactly the same
with the i9900.
Also read the Safety Precautions in the User’s Guide . Observe the warnings and cautions to avoid
personal injury or damage to the printer.
Trademark Notices
• Canon
®
is a registered trademark of Canon Inc.
•BJ
™
is a trademark of Canon Inc.
• Microsoft
®
and Windows
®
are registered trademarks of Microsoft Corporation in the U.S. and other
countries.
• Apple, Mac, Macintosh, FireWire, and Safari are trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.
• All other trademarks and registered trademarks appearing in this
Quick Start Guide are the property of
their respective owners.
Copyright ©2004 CANON INC.
All rights reserved. No part of this publication may be transmitted or copied in any form whatsoever
without the express written permission.
i9900_i9950_QSG.fm Page 1 Friday, January 9, 2004 3:59 PM

2
ENGLISH
Setting Up
1 Preparing the Printer
1 Take the printer out of the box as
shown.
Hold the box firmly when taking out the printer.
2 Place the printer on a flat surface.
3 Remove the packing material and tape
from the printer as shown.
The tape position is subject to change.
2 Connecting the Printer to the Computer
Use a USB cable or a FireWire cable. This printer has two types of USB ports and a FireWire 400 port.
• USB 2.0 Hi-Speed port (the upper USB port)
Connect to this port only when using the following systems:
- Computer on which Windows XP or Windows 2000 is running and that has a USB 2.0 Hi-Speed port.
- Macintosh series computer on which Mac OS X v.10.2.7 or later is running and that has an internal USB
2.0 Hi-Speed port.
Ensure that USB cables also support USB 2.0 Hi-Speed.
To determine whether your computer supports USB 2.0 Hi-Speed, refer to its manual or contact its
manufacturer.
• USB 2.0 Full Speed port (the lower USB port)
Connect to this port when your computer or your cables do not support USB 2.0 Hi-Speed or when it
is not clear whether they support it.
• FireWire 400 port
Connect to this port only when your computer has a FireWire 400 port and is running Mac OS 9.0.4
to 9.x, or Mac OS X v.10.2.1 or later.
USB cable FireWire cable
i9900_i9950_QSG.fm Page 2 Friday, January 9, 2004 3:59 PM

3
ENGLISH
Recommended
USB 2.0 Hi-Speed: Certified USB Hi-Speed cable, up to 3 meters in length.
USB 2.0 Full Speed: Canon or other computer manufacturer cable, up to 5 meters in length.
FireWire 400: Certified FireWire cable, up to 3 meters in length.
Follow the steps below to install the printer driver
correctly.
1 Ensure the printer and the computer are
switched off.
2 Connect the cable.
Figure A shows the USB 2.0 Hi-Speed cable connection
(1) and the USB 2.0 Full Speed cable connection (2).
Figure B shows FireWire cable connection.
• Correct operation of USB Hi-Speed 2.0 is not guaranteed under Windows Me, Windows 98, Mac
OS 8.6-9.x or Mac OS X v.10.0-10.2.6.
• Windows only: Use the USB 2.0 driver supplied by Microsoft.
The driver is available when updating Windows or applying a Windows Service Pack.
Correct operation is not guaranteed with non-Microsoft USB 2.0 drivers.
• Correct operation of IEEE1394 (FireWire) is not guaranteed under Windows.
• If you do not intend to use the printer for a long period of time, unplug the power cord from the
power outlet after turning off the printer.
• If your computer has an earth connection, make sure that this is attached.
If the Add New Hardware Wizard or Found New
Hardware Wizard screen appears when carrying out
the following operations, click Cancel and turn off
the computer.
Figure A (1)
(2)
Figure B
i9900_i9950_QSG.fm Page 3 Friday, January 9, 2004 3:59 PM

4
ENGLISH
3 Installing the Print Head
• Never attempt to plug the power cord into the power outlet or unplug the power cord when your
hands are wet.
• Never damage, modify, stretch, or excessively bend or twist the power cord. Do not place heavy
objects on the power cord.
• Never use any power supply other than the standard power supply available in the country of
purchase. Using the incorrect voltage and frequency could cause a fire or electric shock.
• Always push the plug all the way into the power outlet.
Installing the Print Head
1 Plug the printer in.
2 Turn on the printer. Do NOT turn on the
computer yet.
The POWER lamp flashes and the printer begins to
operate. Wait until the POWER lamp remains fully lit.
3 Open the paper output tray and the front
cover.
4 Remove the tape.
5 Raise the lock lever.
Do not touch internal parts other than the lock lever.
lock lever
i9900_i9950_QSG.fm Page 4 Friday, January 9, 2004 3:59 PM

5
ENGLISH
6 Remove the protective cap from the
print head.
7 Place the print head in the holder.
8 Lock the print head into place by
lowering the lever.
Do not touch the lock lever once the print head has been
installed.
Installing the Ink Tanks
• For safety reasons, store ink tanks out of the reach of small children.
• Do not drop or shake ink tanks as this may cause the ink to leak out and stain your clothes and hands.
• Be sure to remove the clear film from the ink tank in the exact order as shown in step 2.
1 Take out the yellow ink tank.
2 Pull the orange tape in the direction of
the arrow and remove the clear film.
• Do not touch the print
head nozzles or
electrical contacts.
• Do not attempt to
reattach the protective
cap once it has been
removed.
Be careful not to touch any parts inside the printer.
electrical
contacts
print head
nozzles
pr
i
n
t
h
ea
d
print head holder
i9900_i9950_QSG.fm Page 5 Friday, January 9, 2004 3:59 PM

6
ENGLISH
3 Hold the ink tank as shown in the
diagram and remove the protective cap.
4 Insert the yellow ink tank into the right-
hand slot. Press the top until it clicks
into place.
5 Use the same procedure to install the
other ink tanks in their appropriate slots.
Check the labels to make sure that each tank is in the
correct position.
6 Close the front cover.
Wait until the POWER lamp remains fully lit (about 60
seconds).
• Do not squeeze the sides of
the ink tanks as this may
cause the ink to leak out and
stain your clothes and hands.
• Do not touch the ink port.
• Do not attempt to reattach the
protective cap once it has
been removed.
• Only install the ink tanks in the positions specified
by the labels.
• If ink tanks are not installed in the right position,
colors will not be printed correctly. Immediately
reinstall the tank in the correct position and carry
out print head cleaning. For details, refer to the
User’s Guide.
protective cap
ink port
Black
(BCI-6BK)
Yellow
(BCI-6Y)
Magenta
(BCI-6M)
Photo Cyan
(BCI-6PC)
Photo
Magenta
(BCI-6PM)
Cyan
(BCI-6C)
Red
(BCI-6R)
G
reen
(BCI-6G)
i9900_i9950_QSG.fm Page 6 Friday, January 9, 2004 3:59 PM

7
ENGLISH
4 Loading Paper
Loading A4 (Letter) Size Plain Paper
1 Pull out the paper rest and the paper
output tray as shown.
2 Load the paper, aligning it with the right
side of the sheet feeder.
You can load up to 150 sheets of plain paper (64 gsm).
Do not exceed this limit.
3 Pinch the paper guide and slide it
against the left side of the stack of
paper.
Open the paper rest extension when printing on
paper larger than A4. When printing on paper larger
than B4, pull the output tray extension out three
steps.
You now need to install the printer driver:
Windows: Go to page 8
Mac OS X: Go to page 10
paper output tray
paper rest
print side
i9900_i9950_QSG.fm Page 7 Friday, January 9, 2004 3:59 PM

8
ENGLISH
5 Installing the Printer Driver
Installing the Printer Driver – Windows
1 Ensure the printer and computer are
switched off.
2 Turn on the computer and start
Windows. If any applications
automatically run, quit them.
Disable any virus detection programs.
Do NOT turn the printer on at this stage.
• Do not disconnect the cable or remove the CD-ROM during the installation. The driver cannot be
correctly installed.
• The screens below refer to Windows XP installation. Screen may differ depending on the operating
system you are using.
• When installing the printer driver in Windows XP, Windows 2000, log on to the system as a
member of the Administrators group.
If the following screen appears automatically, click Cancel and follow steps 1 to 7 to install the printer
driver.
Special Notes for Windows Me or Windows 98 USB Users
Click Cancel to quit the screen and turn off the printer. Next, remove and replace the USB cable
connected to your computer.
OFF
i9900_i9950_QSG.fm Page 8 Friday, January 9, 2004 3:59 PM

9
ENGLISH
3 Place the Setup Software & User’s
Guide CD-ROM in the CD-ROM drive.
4 Follow the instructions displayed on
screen. When the screen shown on the
left is displayed, click Easy Install.
5 When the list of applications to install
appears, verify the contents, click
Install, then follow the instructions on
the screen.
6 When the screen shown on the left
appears, turn the printer on.
If the printer is recognized, the printer driver will be
automatically installed.
• If the CD-ROM does not run automatically, click
Start and select My Computer, then double-click
the CD-ROM icon. For non-XP Windows, double-
click My Computer in the Windows screen, then
double-click the CD-ROM icon.
• If the language selection screen appears, select a
language, then click
Next .
• If the place selection message appears, select your
place of residence, then click Next.
When you select Easy Install, all the items included
in the CD-ROM are installed automatically.
To select particular items to install, click Custom
Install and follow the instruction on the screen.
If the connection is not recognized, refer to the
section “Notes on Handling the USB Interface (for
Windows Users)” on page 26.
ON
i9900_i9950_QSG.fm Page 9 Friday, January 9, 2004 3:59 PM

10
ENGLISH
7 Click OK.
Some screens appear after clicking OK . Read the
content shown on the screens and click
Next .
Before you use the printer, you must carry out print head
alignment on page 12.
8 When the screen shown on the left
appears, click Exit.
You can restart the system by clicking Restart , which
will appears when you check the check box.
Installing the Printer Driver – Macintosh
1 Turn on the Mac.
2 Place the Setup Software & User’s
Guide CD-ROM in the CD-ROM drive.
3 Double-click the Mac OS X folder, then
double-click the Printer Driver folder.
To view the User's Guide, double-click the User's Guide short-cut icon on the desktop.
• Do not remove or insert the printer cable during installation, as this may result in the computer or
printer not operating normally.
• Before installing the driver, disable all virus detection programs and automatically loading
programs or remove them from your system folder.
• For Mac OS 8.6-9.x users, refer to the Printer Driver Guide for Mac OS 9 for instructions on how
to install the printer driver. To view the Printer Driver Guide for Mac OS 9, double-click the
Manual folder and Additional Guide for OS 9 Users folder and select a language folder.
i9900_i9950_QSG.fm Page 10 Friday, January 9, 2004 3:59 PM

11
ENGLISH
4 Double-click i9950 250.pkg.
5 Enter an administrator name and a
password, then click OK.
6 Click Continue.
7 Read the License Agreement and click
Continue, then click Agree.
8 Select a destination to where you want
to install the printer driver, and click
Continue.
9 Click Install.
10 A message asking for your confirmation
to restart your computer appears on the
screen. Read the message, then click
Continue Installation.
Software installation will start.
11 Software installation is complete.
Restart your computer.
Before you use the printer, you must carry out print head
alignment on page 14.
When you have forgotten the administrator name
and/or password, click and follow the
instructions in Mac Help.
i9900_i9950_QSG.fm Page 11 Friday, January 9, 2004 3:59 PM

12
ENGLISH
6 Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the print head positions
allows you to print without shifts in the color registration.
Aligning the Print Head – Windows
1 Click Start and select Control Panel,
Printers and Other Hardware, and
then Printers and Faxes.
2 Click the icon for your printer.
3 Open the File menu and select:
• Windows XP/Windows 2000 →
Printing Preferences...
• Windows Me/Windows 98 →Properties
to open the setting screen.
4 Click the Maintenance tab, and click
Print Head Alignment.
For non-XP Windows, click Start, then select
Settings, Printers.
i9900_i9950_QSG.fm Page 12 Friday, January 9, 2004 3:59 PM

13
ENGLISH
5 Check that A4 or Letter-sized paper is
loaded in the printer and click Print
Head Alignment. If a message warning
you not to perform other operations
appears, click OK.
It takes about 60 seconds to start printing.
6 After the pattern is printed, click Yes.
If the pattern is not printed successfully, open the front
cover and ensure that the ink tanks are correctly
installed.
7 Look at the print-out. From the patterns
in Column A, select the most even,
least irregular pattern and enter the
number.
8 In the same way, one by one, select the
most even patterns printed with the
least irregularities from each of
Columns B, D, E, Gand J, enter their
numbers, and click OK.
9 Check that A4 or Letter-sized paper is
loaded in the printer and click OK. If a
message warning you not to perform
other operations appears, click OK.
i9900_i9950_QSG.fm Page 13 Friday, January 9, 2004 3:59 PM

14
ENGLISH
10 The pattern is printed, and the rest of
the print head is aligned automatically.
The printer is now ready to use.
If the printer is not printed successfully, open the front
cover and ensure that the ink tanks are correctly
installed.
Aligning the Print Head – Macintosh
1 Double-click the hard disk icon where
the printer driver was installed, the
Applications folder, and then the
Utilities folder.
2 Double-click the Print Center icon.
3 Select your printer from the Name list
and click Configure.
4 Select your printer from the Product list
and click Maintenance.
BJ Printer Utility appears.
5 Select Test Print from the pop-up
menu, and click Print Head Alignment.
6 Check that A4 or Letter-sized paper is
loaded in the printer and click Print
Head Alignment.
It takes about 60 seconds to start printing.
If the pattern is not printed as shown on the left,
refer to Troubleshooting of the User’s Guide.
For Mac OS 8.6-9.x users, refer to the Printer Driver Guide for Mac OS 9 for instructions on how to
align the print head.
i9900_i9950_QSG.fm Page 14 Friday, January 9, 2004 3:59 PM

15
ENGLISH
7 Look at the print-out. From the patterns
in Column A, select the most even,
least irregular pattern and enter the
number.
8 In the same way, one by one, select the
most even patterns printed with the
least irregularities from each of
Columns B, D, E, Gand J, enter their
numbers, and click Send.
9 Check that A4 or Letter-sized paper is
loaded in the printer and click OK.
10 The pattern is printed, and the rest of
the print head is aligned automatically.
The printer is now ready to use.
If the pattern is not printed successfully, open the front
cover and ensure that the ink tanks are correctly
installed.
If the pattern is not printed as shown on the left,
refer to Troubleshooting of the User’s Guide.
i9900_i9950_QSG.fm Page 15 Friday, January 9, 2004 3:59 PM

16
ENGLISH
Basic Operations
• If you detect smoke, unusual smells or strange noises around the printer, immediately switch the
printer off and always unplug the printer. Contact your local Canon service representative.
• To avoid injury, never put your hand or fingers inside the printer while it is printing.
Printing with Windows
Adjusting the print settings according to your needs allows you to produce better quality prints.
In this section, we will use WordPad for the purpose of explanation. The procedures you use and the screens
that appear on your computer may differ according to the application that you use.
Printing
1 Open the Print screen in your
application to print document.
On the File menu, click Print .
Check the application’s users manual for the actual
procedures.
2 Ensure your printer is selected, then
click:
• Windows XP → Preferences
• Windows Me/Windows 98 →Properties
• Windows 2000 →Main tab
3 Specify the required settings and click
OK.
4 To start printing, click OK.
Printing will start in a few moments.
If you use anything other than plain paper, please
refer to “Basic Printing Settings” on page 17.
i9900_i9950_QSG.fm Page 16 Friday, January 9, 2004 3:59 PM

17
ENGLISH
Basic Printing Settings
For the best print quality, specify the minimum requirement settings in the Main tab. To get the
best results, ensure you select the type of media loaded in the printer when printing on paper other
than plain paper.
(1) Media Type Select the type of media loaded in the printer.
(2) Print Quality Select one option from High, Standard and Draft. Select Custom to
set the print quality manually.
(3) Color Adjustment If you wish to control the color adjustment settings in more detail,
select Manual.
(4) Preview before printing Select this to check the layout before printing.
(5) Help Click this for a more detailed explanation of the functions in the tab.
(This may not appear when using Windows XP or Windows 2000. If
this happens, click Start then select All Programs (or Programs) -
Canon i9950 (or Canon i9900) - Guide).
(6) ? Click this to change the cursor shape to ?. By clicking on the item’s
name with this ? cursor, an explanation will be displayed.
• Clicking the Print Advisor allows you to change to the most appropriate print settings simply by
answering questions when prompted.
• Use the application to set the paper size and paper orientation. Before printing, open the settings
screen and check that the Page Size in the Page Setup tab is the same as that specified within the
application.
• The print settings are automatically changed according to the type of paper loaded in the printer if
Plain Paper has been selected in Media Type.
This function may not work properly for some media.
To ensure high printing quality, you are recommended to select the desired type of paper in Media
Type first.
• Refer to the User’s Guide for more information about printer driver functionality.
(6)
(1)
(2)
(3)
(5)
(4)
i9900_i9950_QSG.fm Page 17 Friday, January 9, 2004 3:59 PM

18
ENGLISH
Printing with Macintosh
Adjusting the print settings according to your needs allows you to produce better quality prints.
Printing
1 Open the Page Setup dialog box in
your application.
On the File menu, click Page Setup . Check the
application’s users manual for the actual procedures.
2 Specify the page setup, then click OK.
For details, refer to “Page Setup” on page 19.
3 Open the Print dialog box in your
application to print the document.
On the File menu, click Print . Check the application’s
users manual for the actual procedures.
4 Specify the printing settings according
to your requirements.
For details, refer to “Basic Printing Settings” on page 19.
5 Click Print.
Printing will start in a few moments.
i9900_i9950_QSG.fm Page 18 Friday, January 9, 2004 3:59 PM