Canon imagePROGRAF iPF810 User manual

User Manual
ENG
Large Format Printer

Contents
Contents ��
Contents
Introduction 1
How to use th�s manual ....................................................................................1
About Th�s User Manual..............................................................................................................1
Search�ng Top�cs.........................................................................................................................3
HTML Vers�on of the Manual for Pr�nt�ng.....................................................................................5
Printer Parts 13
Pr�nter parts....................................................................................................13
Front..........................................................................................................................................13
Back ..........................................................................................................................................15
Top Cover (Ins�de).....................................................................................................................16
Carr�age.....................................................................................................................................18
Ink Tank Cover (Ins�de)..............................................................................................................19
Stat�onary Output Stacker.........................................................................................................20
Us�ng the Stat�onary Output Stacker.........................................................................................21
Stow�ng the Stat�onary Output Stacker .....................................................................................23
Control Panel.............................................................................................................................25
Control Panel..................................................................................................27
Control Panel.............................................................................................................................27
Turn�ng the Pr�nter On and Off..................................................................................................29
Pr�nter Modes............................................................................................................................31
Sw�tch�ng Modes.......................................................................................................................36
Pr�nter Menu Operat�ons...........................................................................................................38
Ma�n Menu Operat�ons..............................................................................................................40
Menu Structure..........................................................................................................................44
Ma�n Menu Sett�ngs...................................................................................................................57
Ma�n Menu Sett�ngs (Dur�ng Pr�nt�ng) .......................................................................................70
Submenu D�splay......................................................................................................................71
Status Pr�nt................................................................................................................................73
Check�ng Instruct�ons Dur�ng Pr�nter Operat�ons......................................................................80
Opt�onal accessor�es ......................................................................................82
Roll Holder Set..........................................................................................................................82
IEEE 1394 (F�reW�re) Expans�on Board....................................................................................83
Med�a Take-up Un�t....................................................................................................................84
Us�ng the Med�a Take-up Un�t ...................................................................................................86
Remov�ng Pr�nted Documents from the Med�a Take-up Un�t.....................................................93
Wheeled Output Stacker...........................................................................................................96
Us�ng the Wheeled Output Stacker...........................................................................................97
Printer Specications ......................................................................................99
Specications ............................................................................................................................99
Bas�c Env�ronmental Performance..........................................................................................104
Pr�nt Area.................................................................................................................................105

�� Contents
Contents
Basic Printing Workow 106
Pr�nt�ng procedure ........................................................................................106
Pr�nt�ng Opt�ons Us�ng Rolls and Sheets ................................................................................106
Load�ng and Pr�nt�ng on Rolls .................................................................................................108
Load�ng and Pr�nt�ng on Sheets..............................................................................................112
Pr�nt�ng �n W�ndows.................................................................................................................115
Pr�nt�ng �n Mac OS X...............................................................................................................116
Us�ng the Stat�onary Output Stacker.......................................................................................118
Cancel�ng pr�nt jobs......................................................................................120
Cancel�ng Pr�nt Jobs from the Control Panel ..........................................................................120
Cancel�ng Pr�nt Jobs from W�ndows........................................................................................121
Cancel�ng Pr�nt Jobs from Mac OS X......................................................................................123
Handling Paper 125
Paper............................................................................................................125
Types of Paper........................................................................................................................125
Paper S�zes.............................................................................................................................130
Handl�ng rolls................................................................................................133
Select�ng the Paper Source.....................................................................................................133
Select�ng the Paper Type (Roll)...............................................................................................134
Spec�fy�ng the Paper Length (Roll)..........................................................................................135
Attach�ng the Roll Holder to Rolls............................................................................................136
Load�ng Rolls �n the Pr�nter.....................................................................................................139
Remov�ng the Roll from the Pr�nter.........................................................................................143
Remov�ng the Roll Holder from Rolls......................................................................................145
Clear�ng Jammed Roll Paper ..................................................................................................147
Feed�ng Roll Paper Manually..................................................................................................151
Keep�ng Track of theAmount of Roll Paper Left .....................................................................152
Spec�fy�ng the Ink Dry�ng T�me for Rolls..................................................................................153
Spec�fy�ng the Cutt�ng Method for Rolls..................................................................................155
Cutt�ng the Lead�ng Edge of Roll Paper Automat�cally............................................................159
Reduc�ng Dust from Cutt�ng Rolls...........................................................................................160
Roll Holder Set........................................................................................................................161
Handl�ng sheets for paper feed slots............................................................162
Select�ng the Paper Source.....................................................................................................162
Select�ng the Paper Type (Sheet)............................................................................................163
Load�ng Sheets �n the Pr�nter..................................................................................................164
Manually Load�ng Paper to the Pos�t�on for Pr�nt�ng ...............................................................167
Remov�ng Sheets....................................................................................................................169
Clear�ng a Jammed Sheet.......................................................................................................170
Working With Various Print Jobs 172
Pr�nt�ng Photos and Images..........................................................................172
Pr�nt�ng Photos and Images....................................................................................................172
Pr�nt�ng Photos and Images (W�ndows)..................................................................................174

Contents
Contents ���
Pr�nt�ng Photos and Images (Mac OS X) ................................................................................176
Pr�nt�ng Photos �n Monochrome..............................................................................................179
F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng Photos (W�ndows)....................................180
F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng Photos (Mac OS X)..................................182
Pr�nt�ng CAD Draw�ngs.................................................................................185
Pr�nt�ng CAD Draw�ngs............................................................................................................185
Pr�nt�ng L�ne Draw�ngs and Text..............................................................................................185
Pr�nt�ng L�ne Draw�ngs and Text (W�ndows)............................................................................187
Pr�nt�ng L�ne Draw�ngs and Text (Mac OS X)..........................................................................189
Pr�nt�ng CAD Draw�ngs �n Monochrome..................................................................................192
F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng L�ne Draw�ngs (W�ndows)........................193
F�ne-Tun�ng Monochrome Sett�ngs When Pr�nt�ng L�ne Draw�ngs (Mac OS X)......................195
Spec�fy�ng Colors and Pr�nt�ng CAD Draw�ngs........................................................................198
Spec�fy�ng Colors and Pr�nt�ng CAD Draw�ngs (W�ndows)......................................................199
HP-GL/2 Pr�nt�ng.....................................................................................................................201
Printing Ofce Documents ............................................................................202
Printing Ofce Documents.......................................................................................................202
Printing Ofce Documents (Windows).....................................................................................203
Printing Ofce Documents (Mac OS X)...................................................................................205
Us�ng the Pr�nter W�th a Color �mageRUNNER............................................207
Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER............................207
Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (W�ndows)..........207
Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (Mac OS X)........210
Enhanced Printing Options 212
Adjust�ng Images..........................................................................................212
Adjust�ng the Color �n the Pr�nter Dr�ver..................................................................................212
F�ne-Tun�ng Colors of Photos and Images (W�ndows)............................................................216
F�ne-Tun�ng Colors of Photos and Images (Mac OS X)..........................................................219
G�v�ng Pr�or�ty to Part�cular Graph�c Elements and Colors for Pr�nt�ng ...................................222
Choos�ng the Document Type and Pr�nt�ng Cond�t�ons (W�ndows).........................................226
Choos�ng the Document Type and Pr�nt�ng Cond�t�ons (Mac OS X).......................................228
Choos�ng Paper for Pr�nt�ng..........................................................................231
Choos�ng a Paper for Pr�nt�ng.................................................................................................231
Select�ng the Paper Type (Roll)...............................................................................................232
Select�ng the Paper Type (Sheet)............................................................................................233
Spec�fy�ng Paper �n the Pr�nter Dr�ver.....................................................................................234
Spec�fy�ng Paper �n the Pr�nter Dr�ver (W�ndows)...................................................................235
Spec�fy�ng Paper �n the Pr�nter Dr�ver (Mac OS X) .................................................................237
Pr�nt�ng enlargements or reduct�ons.............................................................239
Res�z�ng Or�g�nals to Match the Paper S�ze............................................................................239
Res�z�ng Or�g�nals to Match the Paper S�ze (W�ndows)..........................................................240
Res�z�ng Or�g�nals to Match the Paper S�ze (Mac OS X)........................................................242
Res�z�ng Or�g�nals to F�t the Roll W�dth...................................................................................245
Res�z�ng Or�g�nals to F�t the Roll W�dth (W�ndows).................................................................246
Res�z�ng Or�g�nals to F�t the Roll W�dth (Mac OS X)...............................................................248

�v Contents
Contents
Res�z�ng Or�g�nals by Enter�ng a Scal�ng Value.......................................................................251
Res�z�ng Or�g�nals by Enter�ng a Scal�ng Value (W�ndows).....................................................252
Res�z�ng Or�g�nals by Enter�ng a Scal�ng Value (Mac OS X)...................................................254
Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER............................257
Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (W�ndows)..........258
Pr�nt�ng Enlargements of Scanned Or�g�nals from a Color �mageRUNNER (Mac OS X)........260
Pr�nt�ng at full s�ze.........................................................................................262
Pr�nt�ng on Overs�zed Paper ...................................................................................................262
Pr�nt�ng at Full S�ze (W�ndows) ...............................................................................................264
Pr�nt�ng at Full S�ze (Mac OS X)..............................................................................................266
Borderless Pr�nt�ng at Actual S�ze...........................................................................................269
Borderless Pr�nt�ng at Actual S�ze (W�ndows).........................................................................271
Borderless Pr�nt�ng at Actual S�ze (Mac OS X) .......................................................................273
Borderless Pr�nt�ng .......................................................................................276
Borderless Pr�nt�ng on Paper of Equ�valent S�ze.....................................................................276
Borderless Pr�nt�ng by Res�z�ng Or�g�nals to Match the Paper S�ze (W�ndows)......................278
Borderless Pr�nt�ng by Res�z�ng Or�g�nals to Match the Paper S�ze (Mac OS X)....................280
Borderless Pr�nt�ng by Res�z�ng Or�g�nals to F�t the Roll W�dth...............................................283
Borderless Pr�nt�ng by Res�z�ng Or�g�nals to F�t the Roll W�dth (W�ndows).............................285
Borderless Pr�nt�ng by Res�z�ng Or�g�nals to F�t the Roll W�dth (Mac OS X)...........................287
Borderless Pr�nt�ng at Actual S�ze...........................................................................................290
Borderless Pr�nt�ng at Actual S�ze (W�ndows).........................................................................292
Borderless Pr�nt�ng at Actual S�ze (Mac OS X) .......................................................................294
Pr�nt�ng banners or at other non-standard s�zes...........................................297
Pr�nt�ng Vert�cal or Hor�zontal Banners (Large-Format Pr�nt�ng).............................................297
Pr�nt�ng Vert�cal or Hor�zontal Banners (Large-Format Pr�nt�ng; W�ndows).............................299
Pr�nt�ng Vert�cal or Hor�zontal Banners (Large-Format Pr�nt�ng; Mac OS X)...........................303
Pr�nt�ng on Non-Standard Paper S�zes ...................................................................................307
Pr�nt�ng on Non-Standard Paper S�zes (W�ndows) .................................................................308
Pr�nt�ng on Non-Standard Paper S�zes (Mac OS X)................................................................312
T�l�ng and mult�ple pages per sheet..............................................................314
Pr�nt�ng Mult�ple Or�g�nals Next to Each Other........................................................................314
Pr�nt�ng Mult�ple Or�g�nals Next to Each Other (W�ndows)......................................................316
Pr�nt�ng Mult�ple Or�g�nals Next to Each Other (Mac OS X)....................................................318
Pr�nt�ng Mult�ple Pages Cont�nuously......................................................................................320
Pr�nt�ng Mult�ple Pages Cont�nuously (W�ndows)....................................................................321
Pr�nt�ng Mult�ple Pages Cont�nuously (Mac OS X)..................................................................323
Pr�nt�ng Mult�ple Pages Per Sheet...........................................................................................325
Pr�nt�ng Mult�ple Pages Per Sheet (W�ndows).........................................................................326
Pr�nt�ng Mult�ple Pages Per Sheet (Mac OS X).......................................................................328
Pr�nt�ng Posters �n Sect�ons ....................................................................................................331
Pr�nt�ng Large Posters (W�ndows)...........................................................................................332
Center�ng or�g�nals........................................................................................334
Pr�nt�ng Or�g�nals Centered on Rolls.......................................................................................334
Pr�nt�ng Or�g�nals Centered on Rolls (W�ndows).....................................................................335
Pr�nt�ng Or�g�nals Centered on Rolls (Mac OS X) ...................................................................337
Pr�nt�ng Or�g�nals Centered on Sheets....................................................................................340

Contents
Contents v
Pr�nt�ng Or�g�nals Centered on Sheets (W�ndows)..................................................................341
Pr�nt�ng Or�g�nals Centered on Sheets (Mac OS X)................................................................343
Conserv�ng roll paper....................................................................................345
Conserv�ng Roll Paper by Rotat�ng Or�g�nals 90 Degrees ......................................................345
Conserv�ng Roll Paper by Rotat�ng Or�g�nals 90 Degrees (W�ndows) ....................................346
Conserv�ng Roll Paper by Rotat�ng Or�g�nals 90 Degrees (Mac OS X)...................................348
Conserv�ng Roll Paper by Pr�nt�ng Or�g�nals W�thout Top and Bottom Marg�ns......................351
Conserv�ng Roll Paper by Pr�nt�ng Or�g�nals W�thout Top and Bottom Marg�ns (W�ndows)....352
Conserv�ng Roll Paper by Pr�nt�ng Or�g�nals W�thout Top and Bottom Marg�ns (Mac OS X) ..354
Check�ng Images Before Pr�nt�ng.................................................................357
Check�ng the Layout �n a Prev�ew Before Pr�nt�ng..................................................................357
Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (W�ndows)................................................359
Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (Mac OS X) ..............................................362
Other useful sett�ngs.....................................................................................363
Pr�nt�ng W�th Watermarks........................................................................................................363
Pr�nt�ng w�th Watermarks-COPY, FILE COPY, and so on (W�ndows)......................................364
Mak�ng the Or�g�nal Or�entat�on Match the Paper Or�entat�on.................................................366
Mak�ng the Or�g�nal Or�entat�on Match the Paper Or�entat�on (W�ndows)...............................367
Mak�ng the Or�g�nal Or�entat�on Match the Paper Or�entat�on (Mac OS X).............................369
Us�ng Favor�tes .......................................................................................................................372
Us�ng Favor�tes (W�ndows) .....................................................................................................373
Us�ng Favor�tes (Mac OS X)....................................................................................................375
Cutt�ng Roll Paper After Pr�nt�ng..............................................................................................376
Cutt�ng Roll Paper After Pr�nt�ng (W�ndows)............................................................................377
Cutt�ng Roll Paper After Pr�nt�ng (Mac OS X)..........................................................................378
Windows Software 380
Pr�nter Dr�ver.................................................................................................380
Pr�nter Dr�ver Sett�ngs (W�ndows)...........................................................................................380
Spec�fy�ng Paper �n the Pr�nter Dr�ver (W�ndows)...................................................................382
Conrming Print Settings (Windows).......................................................................................384
Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (W�ndows)................................................386
Us�ng Favor�tes (W�ndows) .....................................................................................................389
Access�ng the Pr�nter Dr�ver D�alog Box from Appl�cat�ons (W�ndows)...................................391
Access�ng the Pr�nter Dr�ver D�alog Box from the Operat�ng System Menu (W�ndows) .........393
Ma�n Sheet (W�ndows)............................................................................................................395
Paper Informat�on on Pr�nter D�alog Box (W�ndows)...............................................................398
Med�a Deta�led Sett�ngs D�alog Box (W�ndows)......................................................................399
V�ew Sett�ngs D�alog Box for the Pr�nt�ngAppl�cat�on (W�ndows)............................................400
Color Adjustment Sheet: Color (W�ndows)..............................................................................401
Match�ng Sheet (W�ndows) .....................................................................................................403
Color Adjustment Sheet: Monochrome (W�ndows)..................................................................405
Page Setup Sheet (W�ndows).................................................................................................407
Paper S�ze Opt�ons D�alog Box (W�ndows).............................................................................409
Layout Sheet (W�ndows).........................................................................................................410
Page Opt�ons D�alog Box (W�ndows)......................................................................................412
Spec�al Sett�ngs D�alog Box (W�ndows)..................................................................................413
Favor�tes Sheet (W�ndows).....................................................................................................414

v� Contents
Contents
Ut�l�ty Sheet (W�ndows)...........................................................................................................416
Support Sheet (W�ndows) .......................................................................................................417
Dev�ce Sett�ngs Sheet (W�ndows)...........................................................................................418
Sett�ngs Summar�es D�alog Box (W�ndows)............................................................................419
Status Mon�tor...............................................................................................420
�magePROGRAF Status Mon�tor (W�ndows)...........................................................................420
D�g�tal Photo Front-Access...........................................................................421
D�g�tal Photo Front-Access......................................................................................................421
PosterArt�st...................................................................................................422
Us�ng PosterArt�st to Compose Or�g�nals................................................................................422
Us�ng PosterArt�st to Compose Or�g�nals (W�ndows)..............................................................423
Dev�ce Setup Ut�l�ty.......................................................................................425
�magePROGRAF Dev�ce Setup Ut�l�ty.....................................................................................425
Install�ng �magePROGRAF Dev�ce Setup Ut�l�ty .....................................................................426
Conguring the IP Address Using imagePROGRAF Device Setup Utility...............................427
Mac OS X Software 428
Pr�nter Dr�ver.................................................................................................428
Pr�nter Dr�ver Sett�ngs (Mac OS X) .........................................................................................428
Spec�fy�ng Paper �n the Pr�nter Dr�ver (Mac OS X) .................................................................429
Conrming Print Settings (Mac OS X).....................................................................................431
Check�ng the Layout �n a Prev�ew Before Pr�nt�ng (Mac OS X) ..............................................433
Us�ng Favor�tes (Mac OS X)....................................................................................................434
Access�ng the Pr�nter Dr�ver D�alog Box from Appl�cat�ons (Mac OS X) .................................435
Ma�n Pane (Mac OS X) ...........................................................................................................436
Paper Informat�on on Pr�nter D�alog Box (Mac OS X).............................................................439
Med�a Deta�led Sett�ngs D�alog Box (Mac OS X)....................................................................440
V�ew Sett�ngs D�alog Box for the Pr�nt�ngAppl�cat�on (Mac OS X)..........................................441
Color Sett�ngs Pane: Color (Mac OS X)..................................................................................442
Color Sett�ngs Pane: Monochrome (Mac OS X)......................................................................444
Page Setup Pane (Mac OS X) ................................................................................................445
Ut�l�ty Pane (Mac OS X) ..........................................................................................................447
Add�t�onal Sett�ngs Pane (Mac OS X) .....................................................................................448
Support Pane (Mac OS X).......................................................................................................449
Pr�ntmon�tor ..................................................................................................450
�magePROGRAF Pr�ntmon�tor (Mac�ntosh).............................................................................450
Network Setting 451
Network Sett�ng ............................................................................................451
Network Env�ronment..............................................................................................................451
Conguring the IP Address on the Printer ...............................................................................453
Conguring the IP Address Using imagePROGRAF Device Setup Utility...............................454
Conguring the IP Address Using the Printer Control Panel ...................................................455
Conguring the IP Address Using ARP and PING Commands ...............................................456
Us�ng RemoteUI......................................................................................................................457

Contents
Contents v��
Conguring the Printer's TCP/IP Network Settings .................................................................458
Conguring the Printer's AppleTalk Network Settings .............................................................460
Conguring the Printer's NetWare Network Settings...............................................................461
Spec�fy�ng Pr�nter-Related Informat�on....................................................................................463
Email Notication When Printing is Finished or Errors Occur .................................................464
In�t�al�z�ng the Network Sett�ngs ..............................................................................................465
Network Sett�ng (W�ndows) ..........................................................................466
Conguring the Printer Driver Destination (Windows).............................................................466
Shar�ng the Pr�nter �n W�ndows...............................................................................................467
Conguring the Printer's NetWare Network Settings...............................................................469
Specifying the Printer's Frame Type........................................................................................471
Spec�fy�ng NetWare Pr�nt Serv�ces..........................................................................................473
Spec�fy�ng NetWare Protocols.................................................................................................476
Conguring NetWare Network Settings...................................................................................478
Install�ng �magePROGRAF Dev�ce Setup Ut�l�ty .....................................................................479
Conguring the IP Address Using imagePROGRAF Device Setup Utility...............................480
Network Sett�ng (Mac OS X).........................................................................481
Conguring the Printer Driver Destination (Macintosh) ...........................................................481
Conguring the Printer's AppleTalk Network Settings .............................................................482
Conguring the Destination for AppleTalk Networks (Macintosh)............................................483
Conguring the Destination for TCP/IP Network (Macintosh) .................................................486
Conguring the Destination for Bonjour Network (Macintosh) ................................................489
Hard Disk 490
Hard D�sk......................................................................................................490
Pr�nter Hard D�sk Operat�ons ..................................................................................................490
Saved Pr�nt Jobs.....................................................................................................................492
Sav�ng Pr�nt Jobs Sent from Sources Other than the Pr�nter Dr�ver .......................................494
Sav�ng Pr�nt Jobs ....................................................................................................................495
Do Not Save Pr�nt Jobs �n the Common Box ..........................................................................499
Manag�ng Queued Jobs (Delet�ng or Preempt�ng Other Jobs) ...............................................500
Sett�ng Passwords for Personal Boxes...................................................................................503
Nam�ng Personal Boxes..........................................................................................................508
D�splay�ng a L�st of Saved Jobs ..............................................................................................513
Pr�nt�ng a L�st of Saved Jobs...................................................................................................518
Pr�nt�ng Saved Jobs ................................................................................................................519
Mov�ng Saved Jobs.................................................................................................................526
D�splay�ng Deta�ls of Saved Jobs............................................................................................532
Renam�ng Saved Jobs............................................................................................................537
Delet�ng Saved Jobs ...............................................................................................................544
Check�ng the Free Hard D�sk Space.......................................................................................549
Erasing Data on the Printer's Hard Disk..................................................................................552

v��� Contents
Contents
Adjustments for Better Print Quality 553
Adjust�ng the Pr�nthead.................................................................................553
Adjust�ng the Pr�nthead...........................................................................................................553
Automat�c Stra�ghten�ng of L�nes and Colors (Auto Head Adj.)...............................................554
Manual Stra�ghten�ng of L�nes and Colors (Manual Head Adj)................................................556
Adjust�ng L�ne M�sal�gnment (Head Inc. Adj.)..........................................................................558
Troubleshoot�ng Paper Abras�on and Blurry Images (Head He�ght)........................................561
Adjust�ng the feed amount............................................................................562
Adjust�ng the Feed Amount .....................................................................................................562
Select�ng a Feed Amount Adjustment Method (Feed Pr�or�ty).................................................563
Auto Band Adjustment (Auto Band Adj.)..................................................................................564
Manual Band Adjustment (Manual Band Adj)..........................................................................566
Band�ng Adjustment Dur�ng Pr�nt�ng (F�ne Band Adj.).............................................................568
Adjust�ng L�ne Length (Adjust Length) ....................................................................................569
Adjust�ng the Vacuum Strength (VacuumStrngth)...................................................................571
Maintenance 572
Ink Tanks.......................................................................................................572
Ink Tanks .................................................................................................................................572
Replac�ng Ink Tanks ................................................................................................................573
Check�ng Ink Tank Levels........................................................................................................584
When to Replace Ink Tanks.....................................................................................................585
Pr�ntheads.....................................................................................................586
Pr�nthead.................................................................................................................................586
Check�ng for Nozzle Clogg�ng.................................................................................................587
Clean�ng the Pr�nthead............................................................................................................588
Replac�ng the Pr�nthead..........................................................................................................589
Ma�ntenance Cartr�dge .................................................................................595
Ma�ntenance Cartr�dge............................................................................................................595
Replac�ng the Ma�ntenance Cartr�dge.....................................................................................595
Check�ng the Rema�n�ng Ma�ntenance Cartr�dge Capac�ty.....................................................603
When to Replace the Ma�ntenance Cartr�dge .........................................................................604
Clean�ng the Pr�nter......................................................................................605
Clean�ng the Pr�nter Exter�or...................................................................................................605
Clean�ng Ins�de the Top Cover ................................................................................................606
Clean�ng the Pr�nthead............................................................................................................609
Other Ma�ntenance.......................................................................................610
Prepar�ng to Transfer the Pr�nter.............................................................................................610
Updat�ng the F�rmware............................................................................................................615

Contents
Contents �x
Troubleshooting 616
Frequently Asked Quest�ons.........................................................................616
Frequently Asked Quest�ons ...................................................................................................616
Problems Regard�ng Paper ..........................................................................619
Clear�ng Jammed Roll Paper ..................................................................................................619
Clear�ng a Jammed Sheet.......................................................................................................623
Troubleshoot�ng When Paper Jams are not Found.................................................................625
Roll paper cannot be �nserted �nto the Paper Feed Slot..........................................................627
Cannot Load Sheets................................................................................................................627
Paper �s not cut stra�ght...........................................................................................................627
Paper �s not cut .......................................................................................................................627
The Med�a Take-up Un�t Cont�nues Rotat�ng...........................................................................628
Pr�nt�ng does not start...................................................................................629
The Data lamp on the Control Panel does not l�ght up............................................................629
The pr�nter does not respond even �f pr�nt jobs are sent.........................................................629
The display screen indicates the system is lling with ink.......................................................629
The pr�nter stops dur�ng a pr�nt job...............................................................630
An error message �s shown on the D�splay Screen.................................................................630
The pr�nter ejects blank, unpr�nted paper................................................................................630
The pr�nter stops when pr�nt�ng a HP-GL/2 job (the carr�age stops mov�ng)...........................630
Problems w�th the pr�nt�ng qual�ty.................................................................631
Pr�nt�ng �s fa�nt.........................................................................................................................631
Paper rubs aga�nst the pr�nthead............................................................................................632
The edges of the paper are d�rty.............................................................................................633
The surface of the paper �s d�rty..............................................................................................634
The back s�de of the paper �s d�rty ..........................................................................................634
Pr�nted colors are �naccurate...................................................................................................635
Band�ng �n d�fferent colors occurs...........................................................................................636
Colors �n pr�nted �mages are uneven.......................................................................................637
Image Edges are Blurred or Wh�te Band�ng Occurs ...............................................................638
Sett�ng the Blue Sw�tch on the Platen.....................................................................................639
The contrast becomes uneven dur�ng pr�nt�ng........................................................................641
The length of pr�nted �mages �s �naccurate..............................................................................641
Documents are pr�nted crooked..............................................................................................641
Documents are pr�nted �n monochrome..................................................................................642
L�ne th�ckness �s not un�form...................................................................................................642
L�nes are m�sal�gned ...............................................................................................................643
Problems w�th the pr�nt�ng qual�ty caused by the type of paper..............................................643
Cannot pr�nt over a network..........................................................................644
Cannot connect the pr�nter to the network ..............................................................................644
Conguring the Communication Mode Manually.....................................................................645
Cannot pr�nt over a TCP/IP network........................................................................................646
Cannot pr�nt over a NetWare network.....................................................................................646
Cannot pr�nt over AppleTalk or Bonjour networks ...................................................................647

x Contents
Contents
Installat�on problems.....................................................................................648
The IEEE 1394 Dr�ver Cannot Be Installed Correctly..............................................................648
Remov�ng Installed Pr�nter Dr�vers..........................................................................................649
HP-GL/2 problems........................................................................................650
L�nes or �mages are m�ss�ng �n the HP-GL/2 data that was pr�nted. .......................................650
L�nes Are Pr�nted Too Th�ck or Th�n Dur�ng HP-GL/2 Pr�nt�ng.................................................650
HP-GL/2 jobs are pr�nted �n monochrome (or color). ..............................................................650
Pr�nted Colors �n L�ne Draw�ngs are Inaccurate Dur�ng HP-GL/2 Pr�nt�ng..............................650
HP-GL/2 pr�nt�ng takes a long t�me. ........................................................................................650
The pr�nter stops when pr�nt�ng a HP-GL/2 job (the carr�age stops mov�ng)...........................651
Other problems.............................................................................................652
The pr�nter does not go on......................................................................................................652
If the Pr�nter Makes a Strange Sound.....................................................................................653
Messages adv�s�ng to check the ma�ntenance cartr�dge are not cleared................................654
The pr�nter consumes a lot of �nk............................................................................................654
Ink level detect�on....................................................................................................................655
Error Message 657
Respond�ng to Messages.............................................................................657
Respond�ng to Messages........................................................................................................657
Error Messages.......................................................................................................................658
Messages regard�ng paper...........................................................................660
Papr Type M�smatch................................................................................................................660
PaprTypeM�smatch..................................................................................................................660
The paper �s too small.............................................................................................................661
RollWdthM�smatch ..................................................................................................................661
Paper s�ze not detected...........................................................................................................662
Insufcient paper for job ..........................................................................................................663
Th�s paper cannot be used......................................................................................................663
Roll pr�nt�ng �s selected. ..........................................................................................................663
Roll pr�nt�ng �s selected, but sheets are loaded.......................................................................664
The roll �s empty. .....................................................................................................................665
Sheet removed........................................................................................................................666
Sheet pr�nt�ng �s selected........................................................................................................666
Regular pr�nt�ng �s selected, but a roll �s loaded......................................................................666
Paper jam................................................................................................................................666
Paper loaded askew................................................................................................................667
Paper cutt�ng fa�led. ................................................................................................................668
End of paper feed....................................................................................................................668
Rel lever �s �n wrong pos�t�on...................................................................................................669
Rew�nd�ng error.......................................................................................................................669
Med�a take-up un�t ready.........................................................................................................669
Turn on the med�a take-up un�t................................................................................................669
Borderless pr�ntng not poss�ble...............................................................................................670

Contents
Contents x�
Messages regard�ng �nk................................................................................671
Ink insufcient..........................................................................................................................671
No �nk left. ...............................................................................................................................671
Rema�n�ng level of the �nk cannot be correctly detected.........................................................671
Close Ink Tank Cover ..............................................................................................................671
Ink tank �s empty......................................................................................................................672
Not much �nk �s left..................................................................................................................672
No �nk tank loaded...................................................................................................................672
Wrong �nk tank.........................................................................................................................672
The d�splay screen �nd�cates Ag�tat�ng ....................................................................................673
Messages regard�ng pr�nt�ng or adjusment...................................................674
Use another paper...................................................................................................................674
Cannot print as specied.........................................................................................................674
Cannot adjust band.................................................................................................................674
Cannot adjust pr�nthead..........................................................................................................675
Borderless pr�ntng not poss�ble. Paper stretched or shrank....................................................675
Before borderless pr�nt�ng, move the blue platen sw�tch.........................................................675
Blue platen sw�tch �s d�rty. ......................................................................................................676
Messages regard�ng pr�ntheads ...................................................................677
Cannot adjust pr�nthead..........................................................................................................677
Cannot adjust band.................................................................................................................677
PHead needs clean�ng............................................................................................................678
Wrong pr�nthead......................................................................................................................678
Problem w�th Pr�nthead...........................................................................................................678
Pr�nthead error ........................................................................................................................678
No pr�nthead............................................................................................................................678
Messages regard�ng the ma�ntenance cartr�dge...........................................679
Insert the ma�ntenance cartr�dge.............................................................................................679
Wrong ma�ntenance cartr�dge. ...............................................................................................679
Prepare for ma�nt cart replacement.........................................................................................679
No Ma�ntenance Cartr�dge capac�ty.........................................................................................679
Ma�ntenance cartr�dge full.......................................................................................................679
Ma�ntenance cartr�dge problem...............................................................................................679
Messages regard�ng the hard d�sk................................................................680
Hard d�sk error.........................................................................................................................680
F�le read error.........................................................................................................................680
The ma�l box �s full. .................................................................................................................680
Ma�l box full. Now pr�nt�ng w�thout sav�ng data........................................................................680
Ma�l box nearly full...................................................................................................................680
Max�mum jobs stored..............................................................................................................681
Too many jobs for ma�l box......................................................................................................681
Messages regard�ng HP-GL/2......................................................................682
Th�s type of paper �s not compat�ble w�th HP-GL/2. ...............................................................682
GL2: Wxxxx The memory �s full. (xxxx �s 0501, 0903, or 0904)..............................................682
GL2: W0502 The parameter �s out of range............................................................................682
GL2: W0504 Th�s command �s not supported.........................................................................682

x�� Contents
Contents
Other Messages ...........................................................................................683
GARO Wxxxx (x represents a number)...................................................................................683
ERROR Exxx-xxxx (x represents a letter or number)..............................................................683
Hardware error. xxxxxxxx-xxxx (x represents a letter or number)...........................................683
Top cover �s open. ...................................................................................................................683
Prepare for parts replacement.................................................................................................684
Parts replacement t�me has passed........................................................................................684
Unknown le............................................................................................................................684
Mult�-sensor error....................................................................................................................684

How to use this manual
Introduction
How to use this manual
About This User Manual
•Symbols
The following symbols are used in this User Manual to indicate safety information and explanations
on restrictions or precautions in use.
Important Indicates important information that must be followed when using the printer . Be
sure to read this information to prevent printer damage or operating errors.
Caution Indicates caution items for which operating error poses a risk of injury or damage
to equipment or property . T o ensure safe use, always follow these precautions.
Note Indicates helpful reference information and supplemental information on particular
topics.
•Button names and user interface elements
Key and button names on the control panel and user interface elements in software (such as menus and
buttons) are indicated as follows in this User Manual.
Control panel buttons Example: Press the OK button.
Control panel messages Example: Head Cleaning is displayed.
Software interface items
(Menus and Buttons)
Example: Click OK .
Keyboard keys Example: Press the T ab key .
•Part names
Names of printer parts are indicated as follows in this User Manual.
Printer part names Example: Open the T op Cover .
Introduction 1

How to use this manual
•Cross-reference
Other pages or manuals that provide related information are indicated as follows in this User Manual.
Cross-reference in the same User Manual Example: see “T urning the Printer On and Of f”.
(→P .29)
Click the link to jump to the corresponding page.
Cross-reference in related manuals Example: See the Paper Reference Guide .
Other cross-reference Example: See the printer driver help.
•Figures and software screens
•Figures in this User Manual may be dif ferent from the actual appearance of the printer in some
cases.
•Screens depicted in this User Manual for the printer driver or other software may be dif ferent from
the actual screens because of subsequent updates.
•Windows XP screens are used in explanations of Windows operations in this User Manual.
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Inc.
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and other countries.
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owners.
•Copyright
© 2008 Canon Inc.
•Unauthorized reproduction of this User Manual in whole or part is prohibited.
•May we request
Thank you for understanding the following points.
•The information in this User Manual is subject to change without notice.
•W e strive to ensure accuracy of information in this User Manual, but if you notice errors or
omissions, please contact us.
2 Introduction

How to use this manual
Searching T opics
Y ou can nd information in topics of this User Manual by searching for relevant terms.
1. Enter a term and click the Search button.
Note
•T o search for multiple terms at once, enter a space between each term.
Search results are listed at left.
Introduction 3

How to use this manual
2. Click a topic you want to read.
The terms you searched for will be highlighted in the topic.
T o review multiple topics at once, select the check box of desired topics and click the Apply
button.
4 Introduction

How to use this manual
HTML V ersion of the Manual for Printing
Y ou can select a group of topics in the table of contents or individual topics in this manual for printing.
The following procedure describes how to do this, using the information in Basic Printing W orkow as an
example.
Printing a group of topics in the manual
When you access printable HTML versions of the content from section titles in the table of contents, you
can specify a group of topics to print.
1. Click a section title in the table of contents. Here, Basic Printing W orkow is used as an
example.
Introduction 5

How to use this manual
2. Click Access to the HTML for printing in the title area.
The topics in Basic Printing W orkow are displayed together in HTML format, ready for printing.
6 Introduction