Canon DR-5020 User manual

DOCUMENT SCANNER
INSTRUCTIONS
Instructions
Mode d’emploi
Bedienungsanleitung
Instrucciones
Intruzioni
ENGLISH FRANÇAIS DEUTSCH ESPAÑOL ITALIANO

ENGLISH
DOCUMENT SCANNER
INSTRUCTIONS
Instructions Be sure to thoroughly read this Instructions before
using this unit, and store this manual in a safe place
after use.

NOTICE
qCopyright© 1999 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise,without the prior permission ofCANON
ELECTRONICS INC.
wThe contents of this manual are subject to change without notice.
eEvery effort has been made to ensure the accuracy of information presented in this manual. However, Canon Electronics Inc.
and the subsidiaries on the back cover assume no responsibility for any errors or their consequences.
rWe do not assume any responsibility for damage resulting from operations regardless of item e.
Trademarks and Registered Trademarks
●Microsoft WindowsRand Microsoft Windows NTR are registered trademark of Microsoft Corporation in the U.S. and in
other countries.
●ISISR is a registered trademark of Pixel TranslationA Division of ActionPoint Inc.
●Product names mentioned herein are for identification purposes only and may be trademarks and/or registered trademarks of
their respective companies.

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INTRODUCTION
Thank you purchasing the Canon Document Scanner DR-5020/5080C.
In all, three manuals are provided with the DR-5020/5080C: DR-5020/5080C
Instructions (this manual), Scanning Utility 5000 Instructions and ISIS/TWAIN
Driver Instructions.
This manual describes handling of the scanner, for example, how to connect the
scanner, load paper and remove jammed paper. It also describes precautions to
follow when handling the scanner. To fully understand the functions of this
scanner and ensure that its functions are effectively utilized, be sure to read this
manual (DR-5020/5080C Instructions) and the separate Scanning Utility 5000
Instructions and ISIS/TWAIN Driver Instructions. Scanner drivers such as an ISIS
or TWAIN driver are not required as the scanner application packaged with the
DR-5020/5080C uses an exclusive scanner driver.
After you have read these manuals, be sure to store them in a safe place.
The following describes the contents of each of these manuals.
DR-5020/5080C Instructions (this manual)
This manual describes how to connect the scanner, load documents, remove
jammed paper and other information on how to handle the scanner. Read this
manual before you start to operate the DR-5020/5080C.
Scanning Utility 5000 Instructions
This manual describes how to operate the scanner application “Scanning Utility
5000” provided with the scanner.
ISIS/TWAIN Driver Instructions
This manual describes operations when the scanner is used with an ISIS driver or
TWAIN driver compatible application.
■Caution
Take note of the following when using the scanner to make copies:
• Reproducing money, other forms of currency or negotiable securities is an
offense and may be subject to criminal prosecution.
• Reproducing official certificates, licenses, travel tickets, copyright protected and
private documents and other items is also against the law and may be subject to
criminal prosecutions.
• Obtain the copyright holder’s permission when a copied image will be used for
anything other than your own personal use or use within the confines of your
own household.

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CONVENTIONS
This manual uses the following symbols and indications.
Before you start reading this manual, read the following and familiarize yourself
with their meanings.
Read carefully to avoid death or serious injury.
Read carefully to avoid damage to the equipment or loss of valuable data.
Memos indicate where you will find useful information in this manual. A number
enclosed in parentheses refers to a page number that contains more information about
the previous sentence or paragraph.
Tips about operations and how to avoid minor difficulties.
■This Unit
This manual refers to the DR-5020 and DR-5080C collectively as the “scanner.” If
a description is required for each individual machine type, this manual refers to
the scanner specifically by DR-5020 and DR-5080C.
HINT
WARNING
CAUTION
MEMO

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CONTENTS
INTRODUCTION..........................................................................................1
CONVENTIONS...........................................................................................2
Safety Precautions.....................................................................................6
Chapter 1 About DR-5020/5080C 11
1.1 Features of DR-5020/5080C ............................................................12
1.2 Packaging: What’s in the Box? ......................................................14
1.3 Part Names...................................................................................... 15
◆Front view ............................................................................................. 15
◆Rear view .............................................................................................. 16
◆Operation panel .................................................................................... 17
◆Removable tray..................................................................................... 20
◆Document eject support plate ............................................................... 20
◆Function key labels ............................................................................... 20
Chapter 2 Preparation Before Use 21
2.1 System Requirements.....................................................................22
2.2 Installation and Connection............................................................23
Carrying .................................................................................................... 23
Connecting to a Computer........................................................................ 24
◆Connecting the SCSI cable................................................................... 24
◆Setting the SCSI ID and terminator ...................................................... 25
Connecting the Power Cord...................................................................... 26
◆Connecting the power cord................................................................... 26
2.3 Preparing for Paper Feed and Eject...............................................27
Preparing the Document Tray Extension and Document Eject Tray
Extension .................................................................................................. 27
◆Document tray extension ...................................................................... 27
◆Document eject tray extension ............................................................. 29
◆Document eject support plate ............................................................... 30
◆Removable tray..................................................................................... 31
Paper Feed Adjustment ............................................................................ 32
Affixing the Document Guide Labels ........................................................ 32
2.4 Turning the Power ON/OFF.............................................................33
Turning the Power ON .............................................................................. 33
Turning the Power OFF ............................................................................ 34

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Chapter 3 Preparing Documents 35
3.1 About Documents............................................................................36
3.2 Document Feeding and Scanning..................................................38
Scan Procedure ........................................................................................ 39
◆Remote mode ....................................................................................... 40
◆Semi-Auto mode ................................................................................... 43
◆Auto mode............................................................................................. 46
◆Manual mode ........................................................................................ 50
Counting the Number of Originals In a Document.................................... 53
Function Sheets........................................................................................ 55
3.3 Setting Scan Conditions ................................................................ 58
Basic Settings ........................................................................................... 59
Function Key Settings............................................................................... 60
◆Manual Thickness Adjustment .............................................................. 61
◆Imprinter ON/OFF ................................................................................. 62
◆Fixed Thickness Mode ON/OFF ........................................................... 62
◆Double Feed Detection ON/OFF .......................................................... 63
◆Restore Memorized Setting ON/OFF.................................................... 63
Setting in the User Mode .......................................................................... 64
◆How to Set the User mode.................................................................... 65
Chapter 4 Troubleshooting 67
4.1 When The Scanner Is Not Recognized ..........................................68
4.2 Removing Paper Jams ................................................................... 70
Paper Jam in the Paper Feed Unit ........................................................... 70
Paper Jam in Paper Exit Section.............................................................. 73
4.3 Paper Feed Trouble .........................................................................75
4.4 When The Scanned Image is Not Normal......................................77
4.5 When An Error Code is Displayed ................................................ 78
Chapter 5 Daily Cleaning 81
5.1 Daily Cleaning..................................................................................82
Cleaning the Main Unit ............................................................................. 82
Cleaning the Scanning Glasses and Rollers ............................................ 83
Power Cord ............................................................................................... 87
Imprinter.................................................................................................... 87

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Appendix.................................................................................................. 88
◆DR-5020/5080C Scan Mode Tables ..................................................... 88
DR-5020/5080C Specifications................................................................90
Options..................................................................................................... 92
Index......................................................................................................... 93

6
Safety Precautions
Daily Maintenance
When you are working around the unit, follow these precautions to avoid the
hazards of fire and electrical shock:
■Never install and operate the unit near flammable substances such as alcohol, paint
thinner, benzene, or any other type of volatile solution.
■Never damage or modify the power cord, and never place heavy objects on the
power cord.
■Always make sure that your hands are dry when you are handling the power cord or
plug. Never grasp the plug when your hands are wet.
■Never plug the unit into a multi-plug power strip.
■Never bundle, wrap, or tie the power cord around itself or another object. Connect
the plug securely to the power source.
■Use only the power cord and plug provided with the scanner.
■Never attempt to disassemble or modify the unit.
■Never use flammable aerosol products near the unit.
■Before you clean the unit, turn the power OFF and disconnect the power cord from
the power outlet.
■To clean the unit exterior, use a firmly wrung cloth moistened slightly with water or
mild detergent. Never use any type of volatile solution such as alcohol, benzine or
paint thinner.
■If you hear a strange sound, detect smoke or abnormal heat, sense vibration, or
smell odd odors around the unit, turn the power switch OFF immediately and
disconnect the power cord from the outlet. Call for service immediately.
■Handle the unit with care. Avoid shocks and vibrations to the unit caused by reckless
handling. If you suspect the unit has been accidentally damaged, turn the power
switch OFF immediately, disconnect the power cord from the outlet, and call for
service.
■Before you move the unit, always turn the power OFF and disconnect the power cord
from the power outlet.
WARNING

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■To avoid damage to the unit, never place the unit on an unstable or vibrating surface.
The unit may tip or fall over, and cause an injury.
■To avoid overheating and causing a fire, never block the air vents on the rear of the
scanner.
■Keep all liquids, beverages, or any type of liquid, and clips, staples, necklaces or
other metal objects away from the unit. If you accidentally spill liquid or drop a metal
object into the unit, turn the unit power OFF, disconnect the power cord from the
power outlet and call for service immediately.
■Never install the unit in humid or dusty locations. Doing so might cause fire or electric
shock.
■Never place heavy objects on top of the unit. Such objects may tip or fall over, and
cause an injury.
■When you remove the power cord, grip it by the plug head. Never attempt to
disconnect the cord from the outlet by pulling on the cord. Doing so might expose or
break the core leads, damage the power cord, and cause a fire or electrical shock.
■Keep the area around the power outlet clear of all obstacles so you can disconnect
the power cord easily at all times.
■Never spill water or type of volatile solution (alcohol, benzene, paint thinner) into the
unit. Doing so might cause a fire or electrical shock.
■When the unit is not being used for a long time, disconnect the power cord from the
power outlet.
■Avoid wearing loose fitting clothing, dangling jewelry, long ties, or even long hair that
could become entangled with moving parts, especially the rollers that feed the unit. If
such objects become entangled, immediately disconnect the power plug from the
power outlet to stop the unit.
■Be very careful when you are loading a document or removing a paper jam. You may
be injured unexpectedly. For example, the paper edges may cut your fingers.
■Do not open the top unit while the scanner is operating. Doing so might result in
malfunction or injury.
■Do not directly touch the pins and contacts on the scanner connector with your
hands. Doing so might result in malfunction.
CAUTION

8
About the Installation Location
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More than 100 mm (3.9 in.)
More than
100 mm
(3.9 in.)
More than 630 mm (24.8 in.)
More than
100 mm
(3.9 in.)
600 mm (23.6 in.)
(with document
tray extension closed) 750 mm (29.5 in.)
(with document
tray extension,
extention wire open)
For operation, maintenance and ventilation, make sure that there is enough space
around the scanner as shown in the illustration above.
Do not place the unit in the following places. Doing so might cause malfunction or
machine trouble, and adversely affect the unit or your personal computer.
•Places subject to direct sunlight
If installation in such places is unavoidable, provide a curtain or similar object to
shade the unit.
•Places subject to dust and fumes.
Dust and cigarette fumes adversely affect the components inside the unit.
•Near running water, a heat source, water vapor, or in an area such as a
laboratory exposed to ammonia gas, paint thinner, or other volatile chemicals.
•Places subject to vibration and strong shock
•Places subject to rapid changes in temperature or humidity
Condensation occurring inside the unit may impair scan image quality. Place the
scanner in a room that is well within the following range:
Room temperature 10°C to 32.5°C (50°F to 90.5°F)
Relative humidity 20% to 80% RH
•Near electronic equipment or heavy equipment that generates a strong
magnetic field such as speaker, TV and radio.

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About the Power Supply
•Be sure to connect to a AC 220-240V (50/60 Hz)/AC 120V (60 Hz) power
supply.
•Ensure that the scanner is connected to an independent power outlet. Do not
plug the scanner into an outlet shared with another device. If you use an
extension cable, pay attention to the total amperage of the cable.
•If you are unsure of anything relating to the power supply, contact your store of
purchase or your local power company.
•Never place an object on top of the power cord or step on it.
•Never bundle the power cord or wrap the cord around an object such as a table
leg.
•Do not tug the power cord. When you remove the power cord, grip it by the plug
head.
•Keep the area around the power outlet free of obstacles.
Carrying
When you move the DR-5020/5080C, hold it firmly with both hands as shown in
the figure below and carry it carefully. If you carry it without holding its handles,
you may drop it, nip your fingers and cause unexpected injuries. The scanner
weights approximately 20 kg (44.2 lb).
Before you move the scanner, always turn the power switch OFF and disconnect the
power cord from the power outlet. Also, disconnect the SCSI cable from the connector.
Moving the scanner with the power still ON or the SCSI cable still connected might
result in electrical shock.
WARNING

Chapter 1
About DR-5020/5080C
This chapter describes the features of the
scanner, what’s in the box, and the names
and functions of parts on the scanner.
1.1 Features of DR-5020/5080C .............. 12
1.2 Packaging: What’s in the Box? ........ 14
1.3 Part Names..........................................15

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Chapter 1 About DR-5020/5080C
Features of DR-5020/5080C
The DR-5020/5080C are versatile document image scanners with high speed
scanning performance. Both units deliver excellent black-and-white image data.
The DR-5080C also includes features for color and grayscale scanning needs.
Here is a summary of the outstanding features of both scanners.
●High speed scanning
Small documents such as business cards and check-size documents through
to A3/11" x 17"-size documents can be scanned at high speed. The maximum
scan speed is 50 sheets per minute (A4/LTR-size portrait in simplex and duplex
mode, 200 dpi resolution) when scanning an A4/LTR-size document in the
simplex mode.
●Large capacity, reliable paper feeding
- Up to 500 sheets of A4/LTR-size documents can be loaded at once.
- A wide range of size and thickness of documents can be scanned. Paper
feeding is highly reliable. Document skew is automatically aligned as it
passes through the scanner. The scanner accurately handles documents of
various size and thickness.
●Easy operation
Documents are fed and output from the front of the unit. This means that you
require limited installation place. Setups and operations, including Text/Picture
mode selection, Simplex/Duplex selection, Brightness adjustment, and etc. can
be performed by either from control panel or by the application.
●Skew detection
This function automatically detects if the document is fed in at an angle, and
straightens skewed documents.
●Highly durable
The unit features a service life of up to 6 million scans.
●Compact size
262 (H) x 427 (W) x 485 (D) mm / 10.3 (H) x 16.8 (W) x 19.1 (D) in.

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●Simple color or black-and-white gray-scale output (DR-5080C)
Besides black-and-white 2-bit output, this unit supports various output modes:
gray-scale (4, 16, 256 levels) and color (3, 6, 12, 24 bits). Optional memory
may need to be added on depending on the scanning mode. Also, not all
modes are supported depending on the application and scanner driver in use.
For more details, thoroughly read the instruction manuals for the application
and scanner driver in use.
●Drop-out color (DR-5080C)
This function disables drop-out scanning of (that is, “drops out”) a specific color
in the document.
●Various options
The wide range of options includes the imprinter for printing characters on the
document being scanned, bar code decoder for reading bar codes in
documents, and the endorser for printing numbers and characters on the
document after scanning.
1.1 Features of DR-5020/5080C

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Chapter 1 About DR-5020/5080C
Packaging:
What’s in the Box?
Make sure that you have everything. Check every item you have removed from
the box. If any items are missing, contact your store of purchase.
DR-5020/5080C
Power cord*1
Function sheets
Removable tray Document eject
support plate
Warranty card*2
Instructions
DR-5020/5080C Instructions
Scanning Utility 5000 Instructions
ISIS/TWAIN Driver Instructions
Function key labels
*1 The power cord varies according to country of purchase.
*2 For U.S.A. and Canada only.
Setup CD-ROM
Scanning Utility 5000
and ISIS/TWAIN Driver

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Part Names
This section describes the names and functions of each part. Before you connect
the DR-5020/5080C, take a few minutes to familiarize yourself with the main
parts.
◆Front view
Operation panel (P. 17)
This panel is for setting up scan density
and other functions.
The number of scanned pages and error
codes are also displayed here.
Document tray
Load the document in
this tray.
Document tray extension/
extension wire
Open out this extension when
you are loading large-size documents.
Open out the extension wire when you are
scanning documents larger than A4/LTR.
Open/close
button
Press this
button to open
the upper unit.
Paper feed adjustment lever (P.32)
Slide this lever to adjust paper feed
according to the condition of the paper
surface.
Power switch
Turns the scanner
power ON and OFF.
Document guide
Set the paper guide for the
width of the document
you are going to scan.
Document eject tray extension/stopper
This tray prevents large-size scanned documents
from falling onto the floor.
Lift up the stopper to prevent documents from
flying out of the document eject tray extension.
Document eject tray
After a document is scanned, it is ejected
onto this tray.
Imprinter cover
Open out this cover when you are adjusting
the print position of the optional imprinter.
Upper unit
The imprinter cover does not open when the optional imprinter is not installed. Do not
exert unnecessary force to open the imprinter cover.
1.3 Part Names
CAUTION

16
Chapter 1 About DR-5020/5080C
◆Rear view
Air vent Power cord connector
Connect the power cord provided with
the scanner to this connector.
SCSI connectors
Connect the SCSI connectors to these connectors.
Connector shape: D-sub half-pitch 50-pin (pin type)
DIP switch
This switch is for setting the SCSI ID
and turning the terminator ON or OFF.
(P.25)
To avoid overheating and causing a fire, never block the air vents on the rear of the
scanner.
CAUTION

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◆Operation panel
(1)Function keys (P. 60)
(2)Simplex/Duplex key
(3)Mode Selection keys
(4)Brightness keys
(5)Counter display
(6)Feeding Option key
(9)Stop key
(10)Start key
(8)New File key
(7)Count Only key
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1.3 Part Names
(1)Function keys (P.60)
Frequently used functions can be registered to these keys so that they can be
called up later by one-touch operation.
(2)Simplex/Duplex key
Selects whether to scan only one side of the document or both sides.
Simplex: Light to scan only side of the document.
Duplex: Light to scan both sides of the document.