Canon imagePRESS Server G200 Quick guide

Canon imagePRESS Server G200
Configuration and Setup

© 2017 Electronics For Imaging, Inc. The information in this publication is covered under Legal Notices for this
product.
45176462
11 December 2017 *45176462*

Contents
Introduction .................................................................................9
Terminology, conventions, and documentation resources ...............................................9
General precautions for working with the imagePRESS Server ...........................................10
imagePRESS Server hardware ...................................................................10
Requirements ..............................................................................12
Ethernet connection requirements .................................................................12
Network requirements ...........................................................................12
Supported network protocols ...................................................................12
Internet Protocol (IP) requirements ...............................................................13
Client computer requirements ....................................................................13
Installing and configuring printer drivers ..........................................................14
Requirements for Windows client computers ......................................................14
Requirements for Mac client computers ...........................................................15
System requirements for Command WorkStation and WebTools .......................................16
Fiery Impose and Fiery Compose requirements .....................................................16
Mobile device requirements ......................................................................16
Tested applications .............................................................................17
Integrating the imagePRESS Server into your network ....................................19
Hardware description ............................................................................19
Steps to integrate the imagePRESS Server into your network ............................................20
Powering the imagePRESS Server on or off ..........................................................21
Power on the imagePRESS Server ................................................................22
Restart or reboot from Command WorkStation .....................................................22
Shut down, restart, or reboot from the printer control panel ..........................................23
Accessing the imagePRESS Server .........................................................24
Access Configure from Command WorkStation .......................................................24
WebTools .....................................................................................24
Access Configure from WebTools ................................................................25
Accessing the configuration settings ......................................................26
When to review the configuration settings ..........................................................26
Configuration and Setup
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Viewing and modifying the configuration settings ....................................................26
Access Configure from Command WorkStation .......................................................27
Access Configure from WebTools ..................................................................27
Print the Configuration page ......................................................................27
Setting up from the printer control panel .................................................29
Access imagePRESS Server functions from the printer control panel ......................................29
imagePRESS Server tabs ..........................................................................29
Access imagePRESS Server Setup options from the printer control panel ..................................31
Server setup options ............................................................................31
General .....................................................................................32
Select Language ..............................................................................32
Jobs ........................................................................................33
Job Log .....................................................................................34
Date and Time ...............................................................................35
Change Password .............................................................................35
Network setup options ..........................................................................36
Port ........................................................................................36
Protocol ....................................................................................37
Services .....................................................................................46
Printer setup options ............................................................................54
General Setup ................................................................................54
USB ........................................................................................55
Print Form Setup .............................................................................55
Dept. ID Management .........................................................................57
PDL setup options ..............................................................................58
PS Setup Options .............................................................................59
PCL Setup Options ............................................................................60
VDP Setup Options ............................................................................61
Native Document Setup Options ................................................................61
Configuring the imagePRESS Server for your network and print environment ...........62
Networking with client computers .................................................................62
Enabling printing from Windows computers .......................................................62
Enabling printing from Mac computers ...........................................................62
Enabling printing from UNIX and UNIX-like workstations .............................................63
Configure user access ...........................................................................63
Users and groups .............................................................................63
Configuration and Setup
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Configuring security features .....................................................................65
Filtering IP addresses and ports ..................................................................65
Specify open ports ............................................................................66
Controlling email access to the imagePRESS Server ..................................................66
LDAP authentication ..........................................................................66
Secure print .................................................................................66
Securely clearing job data ......................................................................66
Configuring print connections ....................................................................68
Print queue ..................................................................................68
Hold queue ..................................................................................69
Direct connection .............................................................................69
Direct mobile printing ...........................................................................70
Configure Direct Mobile Printing ................................................................70
Additional Direct Mobile Printing considerations ...................................................70
Configuring print job processing settings .................................................71
PS settings ....................................................................................71
Allow Courier substitution ......................................................................71
Print to PS error ..............................................................................71
Default paper sizes ............................................................................71
Convert paper sizes ...........................................................................71
Scale to fit ...................................................................................72
Resolution ...................................................................................72
Cover page ..................................................................................72
Print master .................................................................................72
Cache PDF and PS objects ......................................................................72
PCL settings ...................................................................................72
Default orientation ............................................................................73
Form length .................................................................................73
Font size (pt) .................................................................................73
Font pitch (char/in) ............................................................................73
Symbol set ..................................................................................73
Font source ..................................................................................73
Font number .................................................................................73
Append CR to LF ..............................................................................73
Paper size for system pages .....................................................................73
Printer Default Personality ........................................................................73
Variable Data Printing (VDP) settings ...............................................................74
Configuration and Setup
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FreeForm 1 Record Length .....................................................................74
Native Document settings ........................................................................74
Enable Native Document conversion using PrintMe .................................................74
Configuring print job management settings ..............................................75
Managing address books .........................................................................75
Types of address books ........................................................................75
Modify an imagePRESS Server address book .......................................................76
Administrator commands for managing address books ..............................................76
Printing from a USB flash drive ....................................................................77
Configure automatic printing with a USB flash drive .................................................77
PrintMe cloud printing ...........................................................................78
Configure PrintMe cloud printing ................................................................78
Job mismatch settings ...........................................................................78
Administering the imagePRESS Server .....................................................81
Maintaining optimal imagePRESS Server performance .................................................81
Backing up and restoring the imagePRESS Server .....................................................82
Recommended back up actions .................................................................82
Back up requirements .........................................................................83
Recommendations to protect data ...............................................................83
Data that cannot be guaranteed .................................................................84
Backing up and restoring the imagePRESS Server system image .......................................84
Backing up and restoring the imagePRESS Server configuration settings ................................88
Reset the configuration settings to factory defaults from the printer control panel ........................91
Clearing the server ..............................................................................91
Types of data that can be cleared ................................................................92
Software updates ...............................................................................92
Configure System Updates .....................................................................92
Managing firewalls ............................................................................93
User software ................................................................................93
Troubleshooting ...........................................................................94
Perform basic troubleshooting ....................................................................94
Sleep mode on the printer ......................................................................95
Create job error reports ........................................................................95
Resolve runtime errors ...........................................................................96
Printer not found .............................................................................97
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Cannot connect to the imagePRESS Server with Command WorkStation or utilities ........................97
Configuration and Setup
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Configuration and Setup
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Introduction
This document describes tasks that must be completed or coordinated by the administrator of the Canon
imagePRESS Server G200.
The procedures in this document require the following conditions:
•The imagePRESS Server is installed at the site and confirmed as operational by the service technician.
•The imagePRESS Server is connected to the network, a power source, and the printer.
•The printer is powered and operational.
Note: For information about how to configure the printer, see the documentation accompanying the printer.
Terminology, conventions, and documentation resources
This document uses the following terminology and conventions to refer to the Canon imagePRESS Server G200,
printer, and supported operating systems.
Term or convention Refers to
Aero imagePRESS Server (in illustrations and examples)
Command WorkStation Fiery Command WorkStation
Printer Canon imagePRESS C850/C750/C650/C65
imagePRESS Server Canon imagePRESS Server G200
Mac OS All supported Mac operating systems. For a complete list, see System Requirements in
Configuration and Setup.
Windows All supported Windows operating systems. For a complete list, see System Requirements in
Configuration and Setup.
Warning: A warning concerning operations that may lead to death or injury to persons if not performed
correctly. To use the equipment safely, always pay attention to these warnings.
Caution: A caution concerning operations that may lead to injury to persons if not performed correctly. To
use the equipment safely, always pay attention to these cautions.
Important: Operational requirements and restrictions. Be sure to read these items carefully to operate the
equipment correctly, and avoid damage to the equipment or property.
Configuration and Setup
Introduction
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The following documentation resources are available for the Canon imagePRESS Server G200.
Resource Description
User documentation Documents in this set: Color Printing, Configuration and Setup, Fiery Productivity Package,
Printing, Utilities
Online help •Help can be accessed directly from each Fiery application or by going to help.efi.com.
•Each help system is available as a printable PDF, accessed from the PDF icon in the upper right
corner of the Help window.
Additional reference
material •Fiery Color Reference - help.efi.com/ref/colorref/en-us/
•Variable Data Printing - help.efi.com/ref/vdp/en-us/
•Workflow Examples - help.efi.com/ref/workflows/en-us/
•Configure Help - help.efi.com/configure/3.0/en-us/
General precautions for working with the imagePRESS Server
imagePRESS Server hardware
Always observe the following precautions to assist with personnel safety and prevent data loss or equipment damage.
Warning: Do not store or use flammable sprays or solvents near the imagePRESS Server or the printer.
Components within these machines can operate at a high enough temperature to provide an ignition source.
Storing or using flammable items near these machines could cause the items to catch fire or explode.
Warning: Never set any liquid on or near the imagePRESS Server or the printer. Spilling liquids into either
machine could result in electric shock and damage the machine. If liquid is spilled on or underneath either
machine, or any object falls into either machine, disconnect the corresponding power cable immediately, if safe
to do so.
Warning: Do not remove the covers or otherwise open the imagePRESS Server hardware. Cables and parts
inside the chassis are intended to be serviced by technical support only.
Warning: Ensure that the power cabling remains as configured by the service technician. The designated power
cable and a grounded, correctly rated outlet must be used. If required, the cable should be protected by a surge
suppressor, line conditioner, or uninterruptible power supply (UPS).
Warning: Do not allow the power cords or cables to be compressed or bent at a sharp angle. Arrange them so
that no one might accidentally step on or trip over them.
Warning: This product generates a low level magnetic flux. If you use a cardiac pacemaker or other implantable
medical devices and feel abnormalities, please move away from this machine and consult your physician
immediately.
Configuration and Setup
Introduction
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Caution: Do not block the vents on the imagePRESS Server or otherwise restrict airflow. Leave clearance
around all vents and ensure that nothing falls into the vents.
Caution: Do not make mechanical modifications to the system. The safety and regulatory compliance of
modified equipment cannot be guaranteed.
Configuration and Setup
Introduction
11

Requirements
The operating system on the imagePRESS Server is Linux.
Ethernet connection requirements
The imagePRESS Server network port supports the standard Ethernet network speeds and cable categories listed in
the following table.
Network speed Cable category
10BaseT Category 3 or later
100BaseTX Category 5 or later (4‑pair/8‑wire, short‑length)
1000BaseT Category 5e or later (4‑pair/8‑wire, short‑length)
The network port supports the following Ethernet cable specifications:
•Unshielded Twisted Pair (UTP) cable
•Shielded Twisted Pair (STP) cable
•Straight-through cable (patch cable)
Network requirements
When the imagePRESS Server is connected to a network, it behaves as a networked printer. Connecting to a live
network allows the imagePRESS Server to query the network for zones, servers, and server-based queues.
Supported network protocols
The imagePRESS Server is compatible with multiple network protocols. Client computers that do not have any of the
compatible protocols can send print jobs through a print server that has a supported protocol.
The imagePRESS Server can process concurrent protocols over the same connection. It automatically switches to the
correct protocol and handles connections simultaneously.
Configuration and Setup
Requirements
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The imagePRESS Server supports TCP/IP and UDP/IP (IPv4 or IPv6), including:
•Bonjour
Note: Bonjour allows the imagePRESS Server to act as a Bonjour printer when communicating with Mac
computers.
•DHCP
•FTP
•HTTP
•IMAP
•IPP
•LDAP
•LPD
•LPR
•NetBios over TCP/IP (NBT)
•POP3
•Port 9100
•SMB
•SMTP
•SNMP
•SNTP
•SSL/TLS (SSL3.0 or less and TLS 1.0 are not supported)
•WSD
AppleTalk (supported for font downloads only)
Enabling this setting allows Mac client computers to use AppleTalk to download fonts to the imagePRESS Server.
Internet Protocol (IP) requirements
The imagePRESS Server requires the following:
•Unique IP address (IPv4 or IPv6)
•Subnet mask
•Gateway address
You can enter these items manually or use DHCP protocol to assign them dynamically. Make sure the imagePRESS
Server name and address are listed in the domain name server (DNS) or host name database used by your system.
Configuration and Setup
Requirements
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Client computer requirements
The imagePRESS Server utilities software, printer drivers, and online help are supported for Windows and Mac
client computers.
Installing and configuring printer drivers
Before you can print from a client computer to the imagePRESS Server, you must first install a printer driver on each
client computer and then configure them to include imagePRESS Server and printer installed options.
After you install and configure printer drivers, you can print from any application on a client computer to the
imagePRESS Server.
For more information about installing printer drivers, including installing printer drivers on other operating systems,
see Printing, which is part of the user documentation set.
Requirements for Windows client computers
The imagePRESS Server utilities and printer drivers support the standard Windows operating systems and system
specifications.
Supported operating systems for Windows client computers
The imagePRESS Server utility applications and printer drivers are supported for the following Windows operating
systems on client computers.
Note: Support for Windows versions is based upon the latest service pack. Both 32 and 64-bit versions are supported
unless otherwise noted.
•Windows 7: Home Premium, Professional, Ultimate
•Windows 8: Windows 8, Windows 8 Pro, Windows 8 Enterprise
•Windows 8.1: Windows 8.1, Windows 8.1 Pro, Windows 8.1 Enterprise
•Windows 10: Windows 10 Home, Windows 10 Pro, Windows 10 Enterprise, Windows 10 Education, Windows
10 Mobile, Windows 10 Mobile Enterprise, Windows 10 IoT Core
•Windows Server 2008 R2 (64-bit only): Foundation, Standard, Enterprise, Datacenter, Web Server, Itanium-
Based
•Windows Server 2012 (64-bit only): Foundation, Essentials, Standard, Datacenter
•Windows Server 2012 R2 (64-bit only): Foundation, Essentials, Standard, Datacenter
•Windows Server 2016: Windows Server 2016 Technical Preview
Configuration and Setup
Requirements
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System requirements for Windows client computers
The following table lists the system specifications required to install and use imagePRESS Server utility applications
and printer drivers on Windows client computers.
System requirement Description
Processor Pentium 4, 1.0 GHz or faster
Memory (except for Command WorkStation) 500MB (2GB recommended)
Hard disk space (except for Command WorkStation) 1GB (2GB recommended)
Requirements for Mac client computers
The imagePRESS Server utilities and printer drivers support the standard Mac operating systems and system
specifications.
Supported operating systems for Mac client computers
The imagePRESS Server utility applications and printer drivers are supported for the following Mac operating
systems.
Note: Support for Mac OS versions requires Intel-based Mac computers.
•Mac OS X v10.9
•Mac OS X v10.10
•Mac OS X v10.11
•macOS Sierra 10.12
•macOS High Sierra 10.13
System requirements for Mac client computers
The following table lists the system specifications required to install and use imagePRESS Server utility applications
and printer drivers on Mac client computers.
System requirement Description
Processor Intel processor that supports the version of Mac installed. For
more information, go to apple.com.
Memory (except for Command WorkStation) 500MB (1GB recommended)
Hard disk space (except for Command WorkStation) 500MB (1GB recommended)
Configuration and Setup
Requirements
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System requirements for Command WorkStation and WebTools
The following specifications are required to install and use Command WorkStation or WebTools on a client
computer.
Note: The imagePRESS Server supports Command WorkStation and WebTools by default (no configuration is
required).
Requirement Descriptions
Internet browser versions supported for using WebTools and
for viewing Configure within Command WorkStation •Windows: Internet Explorer 11 or later, Firefox 48 or
later, Chrome 52 or later
In addition, Microsoft Edge is supported for client
computers that are running Windows 10 (not supported
for other versions of Windows)
•Mac OS: Safari 8 or later, Firefox 48 or later, Chrome 52
or later
Note: Microsoft releases frequent updates to Internet
Explorer. Because support cannot be guaranteed for all
versions, use the specified version for best results. On Mac
OS, some versions of Firefox may not allow you to enter
passwords into Configure. If this occurs, use Safari instead.
Memory (required for Command WorkStation only) 1GB or more
Hard disk space (required for Command WorkStation only) 16GB
Display 1024 x 768 screen resolution
Graphics card 16-bit color
Network protocol TCP/IP
Other requirements The IP address or DNS name of the imagePRESS Server
must be provided to each user who requires access through
WebTools. Also, you must enable web services.
Fiery Impose and Fiery Compose requirements
To use Fiery Impose or Fiery Compose, each client computer requires the following:
•Command WorkStation
•An activated license
•Adobe Acrobat/Enfocus PitStop software (included with the Fiery Impose and Fiery Compose software kit)
Configuration and Setup
Requirements
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Mobile device requirements
You can print directly from a wireless mobile device to the imagePRESS Server, using the imagePRESS Server Direct
Mobile Printing feature. The printer default paper size is used for all Direct Mobile Printing jobs.
Mobile devices must be on the same wireless subnet as the imagePRESS Server.
You can print from a mobile device using secure printing.
The imagePRESS Server supports Direct Mobile Printing from the following mobile devices that have iOS 4.2 (with
printing functionality) or later:
•iPad
•iPhone (4 or later)
•iPod touch (3rd generation or later)
Tested applications
EFI conducts print tests on documents created with widely-used third-party applications to verify that they are
compatible with imagePRESS Server. However, please note that only limited print testing is performed.
The following applications are tested:
Printing
Application On Windows On Mac OS Notes
Adobe Acrobat 9, 10, 11 9, 10, 11
Adobe CS CS5.5, CS6, Creative Cloud CS5.5, CS6, Creative Cloud Adobe CS includes
Photoshop, Illustrator, and
InDesign.
Adobe Illustrator CS5.5, CS6, Creative Cloud CS5.5, CS6, Creative Cloud
Adobe InDesign CS5.5, CS6, Creative Cloud CS5.5, CS6, Creative Cloud
Adobe PageMaker 7 Supported on 32-bit only.
Adobe Photoshop CS5.5, CS6, Creative Cloud CS5.5, CS6, Creative Cloud
CorelDraw Graphics X4, X5, X6, X7
Microsoft Office (Word,
Excel, PowerPoint) 2007, 2010, 2013, 365 2008, 2011, 365 The available versions depend upon your operating
system.
Configuration and Setup
Requirements
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Scanning
Application On Windows On Mac Notes
Adobe Acrobat 9, 10 9, 10
Adobe Photoshop CS5.5, CS6 CS5.5 Supported on 32-bit only.
OmniPage Pro 17, 18
Configuration and Setup
Requirements
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Integrating the imagePRESS Server into your
network
Your service technician ensures that the imagePRESS Server is correctly installed at your site, the power supply and
cooling are adequate, and the required cables are connected.
Hardware description
Important: When the imagePRESS Server is in use, do not connect or disconnect the network cable connected
to the printer or disable the network functions.
Figure 1: imagePRESS Server front panel
Callout Refers to
1 Service switches (for service use only)
2 LEDs (2-digit soft progress display)
Configuration and Setup
Integrating the imagePRESS Server into your network
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Figure 2: imagePRESS Server connector panel
1 USB ports (x6)
2 Power connector
3 Network port
4 Scan crossover connector (10/100 BaseT)
5 Printer interface connector
6 Duct
7 Power switch
Steps to integrate the imagePRESS Server into your network
This procedure provides an overview of the steps required to integrate the imagePRESS Server into your network
and print environment.
Warning: Ensure all cables remain routed to prevent trip hazards and to prevent accidental disconnection or
damage. Ensure that the cables are not compressed, pinched, or bent at a sharp angle. Damaged cables can
result in electric shock to personnel, in addition to faulty operation of the equipment.
Caution: Use caution and correct ergonomic procedures if it is necessary to lift or move the imagePRESS
Server or connected equipment.
Important: If you are concerned about the possibility of information being extracted from the imagePRESS
Server Ethernet port without authorization, consider securing the Ethernet port.
Important: For the power connection to the imagePRESS Server, only use the power cable provided with the
imagePRESS Server. Do not use a power cable intended for any other electronic device.
Configuration and Setup
Integrating the imagePRESS Server into your network
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