Canon imageFORMULA ScanFront 400 User manual

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Se er rv vi ic ce e G Gu ui id de e

imageFORMULA ScanFront 400 Service Guide
i
mageFORMULA ScanFront 400 Service Guide November 2016
Page ii
Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747-3336
1-800-OK-CANON
serviceplanni[email protected]
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. e-Support Center Web site: http://www.support.cusa.canon.com
Canon U.S.A. ISG Central Web site: http://www.isgcentral.cusa.canon.com
Canon Network Access (CNA) Web site: http://www.cna.cusa.canon.com
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageFORMULA ScanFront 400.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL
DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF
CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING REVISIONS.
REVISION HISTORY
Revision
Date
Section(s)
Details
— November 2016 All
Release of the imageFORMULA ScanFront 400 Service
Guide.

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COPYRIGHTS AND TRADEMARKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2016. All rights reserved.
Canon and Always Ask for Canon Genuine Toner, Parts & Supplies are registered trademarks of Canon Inc.
imageFORMULA and ScanFront are trademarks of Canon Inc.
All other company names and product names may be trademarks or registered trademarks of their respective
owners, and are hereby acknowledged.
LEGAL NOTICES
The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference
purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service
Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose
without the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., Service Provider agrees to indemnify Canon
U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of Service Provider’s possession,
use, or misuse of this Service Guide.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information and/or
specifications contained in it at any time without notice. Additionally, all prices and availability dates listed herein are
subject to change without notice. The latest version is available online at the ISG Central and e-Support Web sites
noted above. Please make certain that you are using the latest version. Specimens of Web pages included herein
are for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR
PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT,
FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR
SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE
PRODUCT’S OPTIONAL HARD DISK DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS
SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY
AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER
ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND THE PROPERTY
OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO
USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY
AUTHORIZED SERVICE PROVIDER.

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Contents
I. Product Overview------------------------------------------------------------------------------------------- 1
II. Product Configuration, eCarePAK and Box Contents ------------------------------------------ 2
A. Configuration ------------------------------------------------------------------------------------------------------- 2
B. eCarePAK ------------------------------------------------------------------------------------------------------------ 3
C. Box Contents ------------------------------------------------------------------------------------------------------- 3
III. Service Authorization-------------------------------------------------------------------------------------- 3
IV. Educational Training--------------------------------------------------------------------------------------- 3
A. Training Program Overview ------------------------------------------------------------------------------------ 3
B. New Technician Certification ---------------------------------------------------------------------------------- 4
C. Who Should Complete ------------------------------------------------------------------------------------------- 4
D. Prerequisites -------------------------------------------------------------------------------------------------------- 4
E. Course Format------------------------------------------------------------------------------------------------------ 4
F. Course Equipment ------------------------------------------------------------------------------------------------ 5
V. Servicing Notes---------------------------------------------------------------------------------------------- 6
A. Installation Space Requirements ----------------------------------------------------------------------------- 6
B. Estimated Installation Time ------------------------------------------------------------------------------------ 6
C. Service Support Tools ------------------------------------------------------------------------------------------- 6
D. Consumable Parts------------------------------------------------------------------------------------------------- 7
E. Recommended Replacement Parts -------------------------------------------------------------------------- 8
F. End-User Periodic Maintenance ------------------------------------------------------------------------------ 8
VI. End-User Service Offerings ----------------------------------------------------------------------------- 9
A. Limited Warranty Support -------------------------------------------------------------------------------------- 9
VII. Product Technical Support Offerings ---------------------------------------------------------------- 9
A. Technical Support for the End-User------------------------------------------------------------------------- 9
B. Canon USA Technical Support Center--------------------------------------------------------------------- 10
C. Internet Support--------------------------------------------------------------------------------------------------- 10
D. Technical Support Escalation -------------------------------------------------------------------------------- 11
E. Post-Warranty Support ----------------------------------------------------------------------------------------- 12
1. eCarePAK Extended Service Plans ---------------------------------------------------------------------- 12
2. Purchasing an eCarePAK Extended Service Plan ----------------------------------------------------12
3. Registering an eCarePAK Extended Service Plan---------------------------------------------------- 12
VIII. Authorized Servicer Program ------------------------------------------------------------------------- 13
IX. Parts Support ---------------------------------------------------------------------------------------------- 13
A. Parts and Service Material Orders -------------------------------------------------------------------------- 13
1. Canon Network Access ------------------------------------------------------------------------------------- 13
2. Parts Order Desk --------------------------------------------------------------------------------------------- 13
X. Appendix----------------------------------------------------------------------------------------------------- 14
A. Specifications------------------------------------------------------------------------------------------------------ 14
B. imageFORMULA ScanFront 400 Limited Warranty ---------------------------------------------------- 16
C. List of Tables------------------------------------------------------------------------------------------------------- 17
D. List of Figures ----------------------------------------------------------------------------------------------------- 17

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I. Product Overview
The Canon imageFORMULA ScanFront 400 is a compact network scanner with
a customizable Web Application mode. Scanned image data can be transferred
to a shared folder on a server PC or client PC on the same network as the
scanner, sent to a printer for printing, or delivered to a remote location via e-mail
or Internet fax service.
The imageFORMULA ScanFront 400 features the following:
•Scans documents in a range of sizes from business cards to A4/LTR size in
color, grayscale, and B&W (black-and-white) in speeds of up to 45 ppm
(pages-per-minute) using 1-sided LTR (letter-sized) paper, and up to 90 ipm
(images per minute) using 2-sided LTR paper at a resolution of 200 x 200 dpi
(dots per inch)1.
•Transfer to a variety of destinations via a network: Shared folders, FTP
Servers (excluding FTP servers that require firewall settings), E-mail
addresses and Fax (via an Internet fax service)
•Long Document Scanning (Automatically detects long document sizes)
•High Image Quality (Up to 600 dpi optical resolution)
•Supports saving image files to USB Memory
•Touch Panel Operation (10.1-inch TFT WSVGA (1024 x 600 dots) screen)
•Supports a Mouse and Keyboard (Optional)
•ScanFront Administration Tool to simultaneously manage multiple ScanFront
scanners on a network
•Job Buttons: Shared Address Book and Shared Job Button, My Address
Book and My Job Button
•Supports Directory Services
•Functional Restrictions
•Auto Size Detection and Auto Color Detection
•Folio Scanning
•Double Feed Detection by Length and Ultrasonic Function
•Double Feed Retry
•Skip Blank Page Function
•Deskew
•Image Rotation
•Eliminates Bleed-Through
•Dropout and Color Enhancement Functions
•Text Enhance Mode
•Card Scanning (credit cards and IC cards that conform to ISO standards)
•Passport Scan (using the optional carrier sheet)
•Prescan
•Auto Start
1 The scan speed is based on internal testing, and may vary, depending on image file format selected.

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II. Product Configuration, eCarePAK and Box Contents
A. Configuration
Note: All configurations shown are for reference purposes only, and are
subject to change without notice. Please refer to the Price List in the CNA
(Canon Network Access) Web site www.cna.cusa.canon.com for the most
up-to-date item numbers.
Table 1 — Configuration
Item
Item Number2
imageFORMULA ScanFront 400
imageFORMULA ScanFront 400 1255C002AC
Consumable
Exchange Roller Kit3, 1550C001AA
Service Materials and Parts Catalog
imageFORMULA ScanFront Service Manual Available for
download on
the e-Support
Web site
imageFORMULA ScanFront Parts Catalog
2 Item numbers and part numbers are subject to change without notice.
3 Includes a new Retard Roller, Feed Roller, and Document Holding Guide.

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B. eCarePAK
An eCarePAK is available for purchase through an Authorized Canon Reseller or
Distributor. For more information, see “eCarePAK Extended Service Plans,” on p.
12.
Table 2 - eCarePAK
Model Type
Extended
Coverage
Item Number
imageFORMULA
ScanFront 400
eCarePAK
for
Dealers
One Year
9742B009AA
Two Year 9742B010AA
One Month 9742B011AA
eCarePAK
for
Distributors
One Year 5355B011AA
Two Year 5355B012AA
One Month 5355B013AA
2Item numbers and part numbers are subject to change without notice.
C. Box Contents
Note: The box contents shown below are for reference purposes only, and
are subject to change without notice.
•imageFORMULA ScanFront 400
•Warranty Card
•Feed Roller
•User Registration Card
•AC Adapter
•Setup and Operation Guide
•Power Cable
•eCarePAK Brochure
•CD-ROM (Manual/Software)
•Pickup tray
III. Service Authorization
To obtain and maintain authorization to service an imageFORMULA ScanFront
400, each dealer location must have at least one (1) technician certified to
service the machines.
IV. Educational Training
A. Training Program Overview
The imageFORMULA ScanFront 400 online course focuses on the basic
features, functional systems, component identification, disassembly, and
servicing procedures.
The imageFORMULA ScanFront 400 online course is available on the
e-Support Center Training Web site.

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B. New Technician Certification
New dealer technicians must have one technician who has successfully
completed the imageFORMULA ScanFront 400 online course (Course #:
19IFSSC401E) to sell and service the imageFORMULA ScanFront 400.
C. Who Should Complete
All service technicians responsible for servicing and supporting this scanner
must successfully complete this training to receive technical support and
dealer authorization to sell these products.
D. Prerequisites
There are no prerequisites for this training course.
It is highly recommended that the service technician have:
•Prior experience with Canon imageFORMULA ScanFront devices.
•Experience with taking eLearning courses.
•Familiarity with common hand tools to disassemble and service Canon
devices.
E. Course Format
The imageFORMULA ScanFront 400 online course is a self-study course that
provides essential servicing information for this model, and familiarizes the
service technician with important areas of the service manual and various
guides.
Learning resources provided as downloads from within this training course
include:
•Print version of the course
The imageFORMULA ScanFront 400 online course is self-paced and will take
approximately one (1) hour to complete.
It is important that a quiet, non-distracting learning area be set up by the
student beforehand to effectively take this training and complete the
assessment exams.

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F. Course Equipment
•imageFORMULA ScanFront 400
•Windows-based Web browser with access to Canon’s e-Support Center
Training Web site
•Flash Player Plug-in
•Sufficient storage space to download and use the learning resources
•IBM PC or compatible computer minimum specifications:
oIntel Pentium 4, 1.5GHz or faster
o512 MB main memory or more
o1 GB or more of free space
oISIS or TWAIN compatible software
oEthernet Crossover Cable
Note:
Windows Internet Explorer is necessary to download the documents
supplied with this course. In Internet Explorer 8, the file download option is
disabled by default. To enable file downloading in Internet Explorer 8, follow
these steps:
1. Open Internet Explorer.
2. Click on the [Tools] menu, and then select [Internet Options].
3. Select the [Security] tab, and then click [Custom level].
4. Scroll down the Security Settings list until the [Downloads] section is
displayed.
5. Select the [Enable] radio button under <Automatic prompting for file
downloads>.
6. Select the [Enable] radio button under <File download>.
7. Click [OK] until all dialog boxes are closed.
8. Close, and then reopen Internet Explorer.
9. Download the learning resources for the course.

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V. Servicing Notes
This machine is installed by the end-user. The end-user should be advised to
install the imageFORMULA ScanFront 400 by reading the “Setup Guide”
thoroughly. Two (2) printed manuals are included with this scanner: the “Setup
Guide” and the “Operation Guide.” In addition, the included CD-ROM contains
the “Instructions” electronic manual data with these manuals.
A. Installation Space Requirements
The approximate installation space requirements for the imageFORMULA
ScanFront 400 are shown in the below table. Always make sure that there is
enough space for the service and operation of the device.
Table 3 — Installation Space Requirements
B. Estimated Installation Time
The estimated length of time needed to unpack and install the machine is
approximately 20 minutes. This is based on one (1) experienced technician or
end-user.
C. Service Support Tools
The tools listed in the table below are necessary for the proper service of the
machine. For more information on the tools below, see the imageFORMULA
ScanFront 400 Service Manual.
Table 4 — Service Support Tools
Tool Name
Part Number
Usage/Remarks
Shading sheet TKM-0326
For light adjustment. Same as used for the
DR-2510C.
Registration adjustment
sheet
N/A
For registration adjustment. Use copier paper
or the shading sheet.
Computer N/A Windows, network-compatible
LAN cable N/A LAN cable with cross or straight connections
USB memory N/A USB 2.0, 128 MB or higher
Keyboard N/A USB interface
2 Item numbers and part numbers are subject to change without notice.

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D. Consumable Parts
Consumable parts are defined as those parts having a limited life that will be
reached during a customer’s specific machine operation, and should then be
replaced as needed. Examples of consumable parts include, but are not
limited to, feed rollers and cleaner blades.
An estimated consumable parts list is provided in the table below to assist in
the initial parts/supplies planning. A consumable part’s life expectancy is
directly related to usage factors, such as paper size, paper quality,
environment, usage application, and machine maintenance. Therefore,
consumable parts do not have a warranty, and Canon USA cannot guarantee
a minimum life.
Note: All consumable parts shown in the table below are for reference
purposes only, and are subject to change without notice.
Table 5 – Consumable Parts List
Description Part Number Quantity Estimated Life4Remarks
Exchange Roller
Kit 1550C001AA 1 200,000 sheets
End-user replaceable.
Replace when worn,
and if paper jams occur
after cleaning.
Lithium Battery See Note 1 Total ODD time:
Up to 4 years
Service technician
replaceable only.
Replace when an error
message appears on
the BIOS screen
2 Part numbers are subject to change without notice.
3 Includes a Retard Roller, Feed Roller, and Document Holding Guide.
Note: A lithium battery is mounted on the motherboard of the machine for the
real-time clock. The battery specification is: Manufacturer: FDK Co., Ltd.,
Model: CR2032, Supply voltage: 3V, Capacity: 240mAh. This lithium battery
should be only replaced by a service technician.
4 Estimated average values in the field are based on data from the supplier. Data is subject to change,
depending on many factors, including, without limitation, the environment and how the customer
handles the equipment.

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E. Recommended Replacement Parts
It is recommended that a dealer keep the following parts in stock for
replacement purposes in case of a hardware failure.
Table 6 – Recommended Replacement Parts List
Part Name
Part Number
ScanFront 400 Motherboard
MG1-5140-000
Control PCB
MG1-5072-000
Reading unit (Upper)
MG1-8331-000
Reading unit (Lower)
MG1-8330-000
Sub PCB
MG1-5070-000
Ultrasonic drive PCB
MG1-4599-000
Registration roller
MA3-0670-000
Eject roller
MA3-0671-000
Follower roller
MA2-9469-000
Feed motor
MH7-1174-000
Main motor
MH7-1199-000
LCD unit
MF1-4901-000
Panel relay board
MG1-5075-000
Power supply adapter
MG1-5039-020
2 Part numbers are subject to change without notice.
F. End-User Periodic Maintenance
The parts in the table below must be cleaned or replaced periodically to
ensure a specific level of machine performance. Clean or replace the parts at
the interval specified below.
Item
Maintenance Interval (Sheets)
Remarks
200,000 As Needed
Main Body –
Clean
Clean with a slightly
dampened cloth to remove
any dirt, and then wipe dry
with a clean, dry cloth.
Touch Panel
– Clean with a dry, lint-free
cloth.
Scanning Glass
Retard Roller
Replace Clean with a slightly
dampened cloth to remove
any dirt, and then wipe dry
with a clean, dry cloth.
Feed Roller
Other Rollers –
Feed Path –
Clean with a commercially
available air blower to
remove any dust and paper
particles that may have
accumulated in the feed
path.

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VI. End-User Service Offerings
A. Limited Warranty Support
The Canon imageFORMULA ScanFront Limited Warranty is effective for a
period of one (1) year following the delivery of the scanner to the original
purchaser. Exchange Service is included.
There is no warranty on any consumables, such as rollers.
For detailed warranty information, refer to the Limited Warranty card located
in the Appendix.
VII. Product Technical Support Offerings
Note: Please refer to the Technical Support Center on the e-Support Center Web
site for the most current policies and procedures.
A. Technical Support for the End-User
The first technical support call from the end-user is handled by CITS (Canon
Information Technology Services). The CITS help desk, at 1-800-423-2366, is
available Monday through Friday, 8 A.M. to 8 P.M. EST (Eastern Standard
Time), except for holidays. The CITS help desk provides the following
support:
•Answers product related questions.
•Assists the end-user with pre- and post-sales inquiries.
•Redirects end-user calls to the Authorized Servicer of record. If there is no
Authorized Servicer of record, the CITS help desk will:
-Attempt to resolve hardware, software, and operational problems.
-Assist the customer with installation and setup.
•If telephone-based troubleshooting fails to resolve a problem, CITS either
provides the end-user with the contact information of the nearest
third-party service provider, or processes an Exchange Service.
Note:
•The CITS help desk times may change without notice.
•The CITS help desk only diagnoses problems with your machine.

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B. Canon USA Technical Support Center
The Technical Support Center (TSC) is the single point of entry for all
technical support issues on BISG products. To ensure that every dealer
receives the highest level of support and help to resolve the end user’s
problems quickly and accurately, we recommend each service technician
become familiar with the Dealer Support requirements and Canon USA
support offerings.
Refer to the Tech Support tab of the e-Support Center Web site and review
the Technical Support Center Policies and Procedures as well as Contacts &
Tickets.
C. Internet Support
End-user support is available via the Canon USA consumer Web
site: http://consumer.usa.canon.com. The end-user can access software
downloads, FAQs (Frequently Asked Questions), register their product,
review promotions, and research products. Information for technical support
by telephone, e-mail, and third-party service provider locations is also
available on the consumer Web site.
Figure 1 — Canon USA’s Consumer Web Site

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D. Technical Support Escalation
The TSC may, at its discretion, escalate a case to the Regional Field Support
Staff or Engineering group after all reasonable troubleshooting options have
been exhausted.
See the Canon USA Support Escalation Flow Chart in Figure 2 — Call
Escalation Procedure Flow Chart.
Figure 2 — Call Escalation Procedure Flow Chart
Canon
imageFORMULA ScanFront 400
End-User
Canon’s
Authorized Servicer
Assistance Required by the
End-User
CITS refers the End-User to the
Authorized Servicer
Assistance Required by the
Authorized Servicer
Canon USA
Engineering
CITS
1-800-OK-CANON
(423-2366)
CITS
1-877-277-7043
Resolved
Exchange Service
Requested
Resolved

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E. Post-Warranty Support
1. eCarePAK Extended Service Plans
The eCarePAK extended service plans can be purchased in bulk by a
distributor or dealer, who then sells the eCarePAK to their customers. Up
to two (2) years of extended coverage plans are available.
The Canon eCarePAK Extended Service Plans enable the customer to
extend the service coverage on their Canon product beyond the one (1)
year limited warranty. They provide the customer toll-free telephone
support, and if needed, Exchange Service for their Canon product for the
duration of the extended coverage. A customer can purchase a 1 to 2
year extended coverage plan.
Note:
•eCarePAK coverage cannot be extended beyond the original term
purchased.
•The eCarePAK Extended Service Plan must be purchased during the
product warranty period, and goes into effect on the day the original
warranty expires.
•The eCarePAK Extended Service Plan does not include coverage for
any consumables, such as paper.
•Reimbursement to the Authorized Servicer during the eCarePAK
Extended Service Plan is through the e-Tag System.
2. Purchasing an eCarePAK Extended Service Plan
A customer (end-user) can purchase an eCarePAK Extended Service
Plan from the dealer or reseller who sold them the machine. Only an
authorized dealer or distributor can purchase an eCarePAK from Canon.
eCarePAK orders must contain the following information:
•Reseller’s e-mail address, name, and address
•Customer’s e-mail address, name, and address
•The device’s model number, serial number, and purchase date
3. Registering an eCarePAK Extended Service Plan
Canon USA registers each eCarePAK, and provides the customer with
the terms and conditions that pertain to their purchased eCarePAK
Extended Service Plan via U.S. Mail.
Note: Any questions on an eCarePAK should be asked via e-mail
message to [e-mail].

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VIII. Authorized Servicer Program
The Authorized Servicer program enables Canon’s distribution product resellers
to become Authorized Servicers (authorized to service the Canon products they
resell). Refer to the Authorized Servicer Program Guide, found in the Download
Center section of the e-Support Center Web site for details to help an Authorized
Servicer become familiar with Canon USA’s business processes and the
resources that are available to assist them.
Canon USA’s Engineering Services and Solutions Division’s Business Relations
and Administration department is available to answer questions regarding the
Authorized Servicer program. The Business Relations and Administration
department can be contacted at 1-631-330-2335, Monday through Friday, 9 A.M.
to 5 P.M. EST.
IX. Parts Support
A. Parts and Service Material Orders
1. Canon Network Access
If you have direct access to CNA, log on to the CNA Web site
via http://www.cna.cusa.canon.com. However, you can also access CNA
through Canon USA’s ISG Central Web site, and access the CNA section
via the “Canon Network Access (CNA)” tab.
All Authorized Servicers are recommended to submit their parts purchase
orders electronically via CNA. The Authorized Servicer is responsible for
all shipping costs related to their order.
2. Parts Order Desk
Authorized Servicers without access to the CNA Web site must contact
the Canon Parts Order Desk at 1-866-481-2569. The Authorized Servicer
is responsible for all shipping costs related to their order.

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X. Appendix
A. Specifications
Note: All specifications are for reference purposes only, and are subject to
change without notice.
Table 7 — imageFORMULA ScanFront 400 Specifications
Item
Description
Type Desktop type sheet-fed network scanner
Scanning Sensor Contact image sensor
Light Source LED
Operation Panel
•10.1-inch TFT WSVGA (1024x600 pixels) 260,000-color
liquid-crystal display
•Capacitance touch panel
Document Size Width: 2” to 8 1/2” (50.8 mm to 216 mm)
Length: 2 1/8” to 14”
5
(53.9 mm to 355.6 mm)
Document Thickness
Page Separation is set to ‘On’:
Approximately 14 to 57 lb bond (52 to 209 g/m2)
Page Separation is set to ‘Off’:
Approximately 11 to 57 lb bond (40 to 209 g/m
2
)
Card Size and Thickness
Size: 2.12” x 3.37” (53.9 mm to 85.5 mm)
Thickness: Up to 0.0299” (0.76 mm)
Duplex/Simplex Scanning Yes
Feeding Methods Automatic (Feeding with Page Separation set to ‘On’)
Manual (Feeding with Page Separation set to ‘Off’)
Feeding Capacity
Up to Legal Size Paper: Approximately 60 sheets stacked
up to .20” (5 mm) high including
curled sheets
Larger than Legal Size: Approximately 30 sheets stacked
up to .12” (3 mm) high including
curled sheets
Approximate Scan Speed
(B&W, Gray, Color, LTR and
Standard Mode) and
Approximate DPI
Color Mode DPI
Simplex
ppm
Duplex ppm
B&W &
Grayscale
200
45
90
300
45
90
400
18
36
600
8
16
Color
200
45
90
300
35
70
400
8
16
600
3.5
7
1The approximate scan speed is based on internal testing, and may vary, depending on image file
format selected.
5 Scan up to 3,048 mm / 120 inches in up to 200dpi

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Table 7 — imageFORMULA ScanFront 400 Specifications Continued
Item
Description
Scanning Modes
Black and White, Error Diffusion, Text Enhance, Gray, Color,
and Auto Color Detection
Scanning Resolution
Up to 100 x 100 dpi, 150 x 150 dpi, 200 x 200 dpi,
300 x 300 dpi, 400 x 400 dpi, 600 x 600 dpi
Memory
•DDR3 SO-DIMM for program area/image area:
•MicroSD Card for OS/set-up variables/address
book:8GBytes
Maximum Daily Scan Volume Up to 6,000 pages
Interface •USB 2.0 (Hi-speed) x 3
•
LAN (10, 100 Base-TX, 1000 Base-T)
Environmental Conditions
Temperature: 50°F to 86°F (10°C to 30°C)
Humidity: 20% to 80% RH (Relative Humidity) (No
Condensation)
Noise Approximately 68 dB
Power Supply AC Adapter DC24V 2.0 A
Power Consumption
•Operating: 36 W or less
•Low power mode: 2.0 W or less
•Power switch OFF: 0.2 W or less
Dimensions (H x W x D)
(When the Document Feed
Tray and Eject Tray Are
Closed)
Approximately 9.1” x 12.0” x 11.1”
(230 mm x 305 mm x 282 mm)
Dimensions (H x W x D)
(When the Document Feed
Tray and Eject Tray Are Open)
Approximately 14.4” x 12.0” x 24.8”
(366 mm x 305 mm x 629 mm)
Weight
(Without AC Adapter) Approximately 9.9 lb (4.5 kg)

imageFORMULA ScanFront 400 Service Guide
imageFORMULA ScanFront 400 Service Guide November 2016
Page 16
B. imageFORMULA ScanFront 400 Limited Warranty