CaptionCall 57T User manual
user guide
2 CaptionCall
Table of Contents
Getting Started
• Finding What You Need ..................................................4
• Setting Up the Wireless Network Feature .........................6
• Practice Using the Touchscreen Display .........................15
Setting Up Captions
• Setting Up Captions ......................................................24
Using Your Phone
• Making Captioned Phone Calls .....................................29
• Turning Captions O During Calls ...............................33
• Using the In-Call Menu.................................................35
• Using Mute ...................................................................41
• Reviewing Recent Calls..................................................42
• Editing the Recent Calls List..........................................49
• Adding Contacts............................................................51
• Managing Contacts .......................................................61
• Captioning Voicemail Messages .....................................75
• Saving Conversations.....................................................86
• Viewing Saved Conversations ........................................89
• Editing the Saved Conversations List .............................93
Adjusting Your Phone
• Settings Overview..........................................................96
• Display Settings.............................................................99
• Ringer Settings ............................................................102
• Amplication Settings .................................................106
• Network Settings (Wired)............................................111
• Network Settings (Wireless).........................................115
• Network Diagnostics ...................................................121
• Time Zone Settings .....................................................125
• Voicemail Settings .......................................................127
• About Screen...............................................................132
Helpful Hints
• Responding to Problem Messages ................................134
• Safety Instructions .......................................................136
The Fine Print
• About is User Guide ................................................138
• FCC Notices ...............................................................139
user guide 3
getting started
4 CaptionCall
Finding What You Need
Finding What You Need
Start with Your CaptionCall Setup Guide
e CaptionCall phone was shipped with two printed manuals — the
User Guide you are reading right now and a Setup Guide. e Setup
Guide is a short manual that describes how to quickly set up and start using
the CaptionCall phone. If you have not already read and followed the
instructions given in the Setup Guide, please do so now. You can then
return to this page to begin using the resources in this User Guide.
Call Us If You Need Help
If you need any help at all with the CaptionCall phone, please call us. You
can even send us an email if your question isn’t all that urgent.
Support Telephone Number: 1-877-557-2227
Check the Phone’s Built-In Help Screens
e CaptionCall phone is smart enough to oer some help itself. You’ll see
the Help button (the button with a question mark on it) in the bottom-
left corner of most screens. Just touch the Help button to display the
built-in Help text for the screen you’re currently using. e next page
shows how to access the Help screens.
user guide 5
Finding What You Need
The images below show how to open the phone’s built-in Help.
Step 3 — Touch the Back button
to return to the original screen
Step 1 — Touch the Help button
Step 2 — Read the Help text that appears
6 CaptionCall
Setting Up the Wireless Feature
Setting Up the Wireless Network Feature
As described in the Setup Guide, the CaptionCall phone can be connected
to your broadband modem or router using the Ethernet cable that was
packed with the phone. If you use the Ethernet cable to connect the
phone, you will not need to use the wireless network feature.
However, if you would like the CaptionCall phone to connect to a wireless
router (using the 802.11b/g/n protocols), you will have to turn on and
congure the wireless feature as described below.
To turn on and congure the wireless feature, follow these steps:
Step 1: Set up the phone, but do not connect the Ethernet cable.
First follow the steps in the Setup Guide to connect the CaptionCall phone
to a standard telephone line and to a power outlet. You will not need to
connect the provided Ethernet cable to the phone.
When the phone rst starts up, a message will appear on the display saying
that a “Network Problem” has been detected. To proceed, simply close the
message window. You will x this network problem next by conguring a
wireless connection to your modem or router.
A Word of Caution
Please be sure to carefully follow the
instructions given in this section to set up the
wireless feature. You should be able to
quickly connect to your wireless router if you
have the required information (that is, know
the SSID and network key, if any).
If you have questions or if you encounter
problems that are not addressed in this
section, please call us for help in setting up
the wireless feature on your phone. See
Page 4 for the Support telephone number.
user guide 7
Setting Up the Wireless Feature
Step 2: Press the Menu button located below the display screen.
Pressing the Menu button will display the Menu screen shown below. e
buttons on the Menu screen provide access to the phone’s main features.
Step 3: Touch the Settings button on the Menu screen.
Menu screen
Settings button
8 CaptionCall
e Settings screen will then appear as shown below. e buttons on this
screen provide access to the phone’s individual conguration screens. e
Network button is used to change the wired or wireless network settings.
Step 4: Touch the Network button.
Network button
Setting Up the Wireless Feature
user guide 9
e Network Settings screen will then appear as shown below. You use the
buttons on this screen to open the Wired Network Settings (Ethernet) and
the Wireless Network Settings screens. e Network Diagnostics button is
used to help identify network problems.
Step 5: Touch the Wireless Network Settings button.
Wireless Network Settings button
Setting Up the Wireless Feature
10 CaptionCall
e Wireless Network Settings screen will then appear as shown below. Your
rst step is to enable the wireless feature.
Step 6: Touch the Enable Wireless check box to turn on wireless.
e phone will then try to discover all nearby wireless routers (SSIDs).
Enable Wireless check box
What is an SSID?
“SSID” is an acronym for “Service Set
IDentifier.” The SSID is the public name
that is broadcast by the wireless router.
Setting Up the Wireless Feature
user guide 11
All routers (SSIDs) discovered by the phone will be listed as buttons on the
screen (one SSID button is shown in the image below). If the phone
cannot automatically connect to your router, you probably have to enter a
key (password). You will need to know the key to be able to proceed.
Step 7: Touch the button that matches your router’s SSID.
Advanced Setup button
Discovered router (SSID)
Already Connected to a Router?
After the phone connects to a nearby
router (SSID), that router’s name will be
shown in green type on this screen.
Setting Up the Wireless Feature
12 CaptionCall
e screen shown below will appear. You use this screen to enter the
network key that the phone needs to connect to your wireless router.
Step 8: Use the keyboard to carefully enter the key.
Step 9: Touch the Save button to connect to the router.
You will then be back at the Wireless Network Settings screen. e text on
the SSID button will have turned green to indicate the connection.
Network Key field
Setting Up the Wireless Feature
user guide 13
If you need to troubleshoot problems or make other changes, you will have
to open the Advanced Wireless Settings screen shown below. To do so, touch
the Advanced Setup button on the screen.
e steps that follow below describe using the controls on the Advanced
Wireless Settings screen to make custom settings. You do not need to follow
the remaining steps if you’ve already successfully connected to your router.
Drop-down lists and fields
for custom settings
Setting Up the Wireless Feature
14 CaptionCall
Step 10: Touch the SSID drop-down list.
Touching the SSID drop-down list will display a list of all nearby wireless
routers discovered by the phone. e SSIDs are listed in descending order
of signal strength (i.e., higher in the list means a stronger signal).
Step 11: Select the name (the “SSID”) of your wireless router.
Step 12: Look at the Network Type and Encryption drop-down lists.
e phone will automatically set the correct options in the Network Type
and Encryption drop-down lists after it communicates with your router.
Normally, you should not have to change either of these settings.
Step 13: Touch the Network Key field and enter the correct key.
After you have entered the correct network key, the phone should be able
to connect to your router and obtain its network address using DHCP.
Step 14: Touch the Save button to save your wireless settings.
You will then be back at the Wireless Network Settings screen. e text on
the SSID button will have turned green to indicate the connection.
Making a connection may take 30 to 60 seconds, so be patient.
If you continue to have problems, you can try using the Network
Diagnostics button on the Network Settings screen.
If Your SSID Is Hidden
CaptionCall does not support “hidden” SSIDs
(i.e., routers that do not broadcast their
names). You must broadcast the SSID to allow
CaptionCall to connect to your router.
Setting Up the Wireless Feature
user guide 15
Practice Using the Touchscreen Display
About the Display
e touchscreen display is a unique and powerful feature of the
CaptionCall phone. e most important use of the display is to show the
text of your captioned telephone calls. Other uses for the display are:
• To show you a list of your recent calls
• To allow you to create and manage a list of contacts
• To allow you to change the phone’s settings
• To display built-in Help text for the current screen
Finding Your Way Around
You’ve already learned about some aspects of the CaptionCall display when
you followed the instructions in the Setup Guide. You know that you
should not touch the display when the phone is starting up.
Starting on the next page, you’ll learn and practice some new skills. You’ll
see how easy the touchscreen display is to use. You’ll also learn to master
two basic skills: selecting things on the screen and scrolling the screen.
Practice Using Touch Display
16 CaptionCall
To practice using the touchscreen display, follow these steps:
Step 1: Locate the parts and buttons around the display screen.
Step 2: Press the Menu button located beneath the display screen.
CaptionCall Light
Telephone keypad
Menu button
Touchscreen display
Shows whether the captioning service is on or off
Shows captions and interface to phone features
Press to access the phone’s features
Works just like a regular telephone
Handset volume controls and light
Press + for higher volume or — for less volume
Display lights up to warn if volume is set too high
Switch hook button
Press to hang up a call
Practice Using Touch Display
user guide 17
e Menu screen will then appear as shown below. e buttons in the
center of the screen are used to access the phone’s major features. Notice
the X (Close) button at the top-left corner. Touching this button closes the
Menu screen and returns you to the previous screen.
Step 3: Touch the Close button at the top-left corner of the screen.
You can also press the Menu button again to close the Menu screen.
Close button
Menu screen
Practice Using Touch Display
18 CaptionCall
e Recent Calls screen will then appear as shown below. Notice the various
parts of this screen described by the captions.
e presence of the Position Indicator means the list of calls is longer than
can be shown in the current view. ere is no X (Close) button because the
Recent Calls screen is one of the “main” screens of the user interface.
Step 4: Touch the screen anywhere, then drag your finger upward.
Position Indicator
Name of the screen
List of recent calls
About the Position Indicator
The presence of the Position Indicator
on this or any other screen means that
you will have to scroll the image to see
the screen’s entire contents. Scrolling is a
simple touch-the-screen-then-drag
motion described in this section.
Practice Using Touch Display
user guide 19
To scroll the image on the display screen, touch the screen and then drag
your nger upward or downward. e image will move as you drag your
nger. e image below shows the Recent Calls screen scrolled upward.
Step 5: Practice scrolling the image until you get the hang of it.
You can also “ick” your nger up or down the screen to increase the
scrolling speed. e image will move more quickly, then come to a stop.
Position Indicator has
moved after scrolling
List of names has changed
after scrolling
Practice Using Touch Display
20 CaptionCall
Step 6: Touch any call in the list to see more detailed information.
e Call Detail screen will then appear as shown below. You can see details
for any call on the Recent Calls screen by just touching the call.
Two phone numbers are shown for this caller because “Emily Winthrop”
has already been added to the Contacts list. e buttons on the screen will
be somewhat dierent for calls that do not have a contact record.
Date and time call was
received
Name of the screen
Phone numbers for
this contact
About the Colored Numbers
If more than one phone number is stored
for a contact, the last number used to call
you will be highlighted in orange. The
Mobile number is orange in this example.
Practice Using Touch Display
This manual suits for next models
1
Table of contents
Other CaptionCall Telephone manuals
