CaptionCall 67TB User manual

CaptionCall 67TB Phone
User Guide

Customer Support 1-877-557-2227 Page 3
Welcome
Contents
Welcome ....................................................................... 7
How CaptionCall Works ............................................................9
Phone Features.....................................................................9
Key Parts of Your CaptionCall Phone ............................................. 11
The Back of Your CaptionCall Phone .............................................12
Touchscreen ......................................................................14
Phone Basics .................................................................. 17
Captions ...........................................................................18
Turn Captions On Manually .......................................................18
Turn Captions On Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Make Captioned Calls ............................................................20
Answer Calls ......................................................................20
Return a Missed Call ...............................................................21
Dialing From Recent Calls .........................................................21
Adjust Handset/Speaker Volume ................................................ 22
Call Options Menu ................................................................ 24
Mute a Call ........................................................................ 25
Help Screens ..................................................................... 26
Home Button ......................................................................27
Recent Calls ...................................................................29
View Recent Calls.................................................................30
View Only Missed Calls ............................................................31
Call Detail ..........................................................................31
Editing the Recent Call List....................................................... 34
Phonebook ....................................................................37
View the Phonebook ............................................................. 38
Add a Contact .................................................................... 39
Call a Contact......................................................................41
Create a Favorites List ........................................................... 42
Edit a Contact .................................................................... 43
Delete a Contact .................................................................44
Adding Contacts Online.......................................................... 45

Welcome Customer Support 1-877-557-2227 Page 5Page 4
Welcome
Welcome
Saved Calls .................................................................... 51
Saving Conversations ............................................................ 52
Viewing Saved Conversations.................................................... 53
Editing the Saved Call List ........................................................ 54
Messages ......................................................................57
Setting Up Voicemail Defaults ................................................... 59
Captioning Voicemail.............................................................60
Setting Up Answering Machine Defaults ..........................................61
Captioning Answering Machine Messages........................................61
Settings .......................................................................65
Call Defaults ......................................................................66
Display Settings................................................................... 67
Adjust the Ringer .................................................................68
Amplification Settings............................................................70
Network ............................................................................72
Time Zone .........................................................................77
Voicemail ......................................................................... 78
About ............................................................................. 79
Troubleshooting..................................................................80
Technical Specifications ..........................................................81
Copyright & Trademarks ......................................................... 83
Important Safety Instructions ................................................... 84

Welcome

Welcome Customer Support 1-877-557-2227 Page 9Page 8
Welcome
Welcome
Welcome to your new CaptionCall®phone. This phone features a large, easy-to-
read screen that displays written captions of what callers say to reinforce anything
you might miss. The CaptionCall phone is also amplified, allowing you to increase
the decibels to a level you are comfortable hearing.
How CaptionCall Works
Similar to captioned television, but only available to people with hearing loss,
CaptionCall uses advanced technology and a Communications Assistant to quickly
provide written captions of what callers say on a large, easy-to-read screen. It
works like a regular telephone: simply dial and answer calls as usual and speak and
listen using a phone handset like always.
Phone Features
Your CaptionCall phone combines regular telephone features with a touchscreen
display. The touchscreen display is a unique and powerful feature of the
CaptionCall phone. The most important use of the display is to show the text of
your captioned telephone calls. Other uses for the display are:
• To show you a list of your recent and missed calls
• To allow you to create and manage a list of contacts
• To display your saved calls
• To caption your voicemail and/or answering machine messages
• To allow you to change the phone’s settings
• To display built-in help text for the current screen
The CaptionCall phone also features speakerphone, volume control and a large,
back-lit keypad.

Welcome Customer Support 1-877-557-2227 Page 11Page 10
Welcome
Welcome
High Volume Alert
Displays when phone
volume could be harmful to
residual hearing.
Switch Hook Button
Press to hang up a call.
Speaker
For use with the
speakerphone feature.
Missed Call Button
Alerts you to missed calls.
Press to view missed calls
and easily return them.
Key Parts of Your CaptionCall Phone
Touchscreen Display
Shows captions and lets
you interact with the phone
interface.
Speakerphone Button
Press to turn on
speakerphone, even when the
handset is still in its cradle.
Volume Control Knob
Controls both call volume
and ringer volume. Rotate
clockwise to increase volume
and counterclockwise to
decrease volume. Dial light will
change from green to amber
to red as volume increases.
Telephone Keypad
Allows you to dial manually,
like you always do.
Handset

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Welcome
Welcome
The Back of Your CaptionCall Phone
Stand Release Button
Press this button to adjust the
angle of your stand.
Telephone Line Port
Ethernet (LAN) Port
Power Cable Port
Adjustable Stand
CaptionCall Phone
Identification and
Return Information
Handset Port

Welcome Customer Support 1-877-557-2227 Page 15Page 14
Welcome
Welcome
Touchscreen
Phone Menu
Gives you access to all of
your phone’s features.
Phonebook
Save and store contacts.
Saved Calls
Access previous
captioned calls.
Messages
Caption voicemail or
answering machine
messages.
Settings
Controls for your
CaptionCall phone.
Help
Use this button to
guide you through the
various functions of your
CaptionCall phone.
Scroll Buttons
Scrolling can be performed
by either sliding your finger
up and down the screen or
by touching these buttons.

Phone Basics

Phone Basics Customer Support 1-877-557-2227 Page 19Page 18
Phone Basics
Phone Basics
Turn Captions On Automatically
If you are using captions for most of your calls, you may prefer to have captions start
automatically.
You can manage the caption default options in the Settings menu under Captions.
To enable captions for all calls automatically, select Settings>Call Defaults and
check the box next to Captions Always On.
Captions
You can set your phone to caption all calls automatically, or you can turn captions
on manually for each call when you want them.
Turn Captions On Manually
If you choose to turn captions on manually, simply touch the large green button on
your CaptionCall screen to turn on captions during your call.
When answering calls:
1. Touch the “Turn On Captions” prompt on the touchscreen.
2. Pick up the handset to answer the incoming call.
When making calls:
1. Pick up the handset.
2. Touch the “Turn On Captions” prompt on the touchscreen.
3. Place your call.