CaptionCall 78T User manual

CaptionCall 78T Phone
User Guide

Customer Support 1-877-557-2227
Welcome
Welcome to your new CaptionCall®phone. This phone features a large, easy-to-
read screen that displays written captions of what callers say to reinforce anything
you might miss. The CaptionCall phone is also amplified, allowing you to increase
the decibels to a level you are comfortable hearing.
How CaptionCall Works
Similar to captioned television, but only available to people with hearing loss,
CaptionCall uses advanced technology and a Captioning Agent to quickly provide
written captions of what callers say on a large, easy-to-read screen. It works like a
regular telephone: simply dial and answer calls as usual and speak and listen using a
phone handset like always.
Phone Features
Your CaptionCall phone combines regular telephone features with a touchscreen
display. The touchscreen display is a unique and powerful feature of the
CaptionCall phone. The most important use of the display is to show the text of
your captioned telephone calls. Other uses for the display are:
• To show you a list of your recent and missed calls
• To allow you to create and manage a list of contacts
• To display your saved calls
• To caption your voicemail and/or answering machine messages
• To allow you to change the phone’s settings
• To display built-in help text for the current screen
The CaptionCall phone also features speakerphone, volume control and a large,
back-lit keypad.

Customer Support 1-877-557-2227
Welcome
Key Parts of Your CaptionCall Phone
Touchscreen Display
Shows captions and lets
you interact with the phone
interface.
Speakerphone Button
Press to turn on
speakerphone, even when the
handset is still in its cradle.
Volume Control Knob
Controls both call volume
and ringer volume. Rotate
clockwise to increase volume
and counterclockwise to
decrease volume. Dial light will
change from green to amber
to red as volume increases.
Telephone Keypad
Allows you to dial manually,
like you always do.

Welcome
Touchscreen
Phone Menu
Gives you access to all of
your phone’s features.
Phonebook
Save and store contacts.
Saved Calls
Access previous
captioned calls.
Messages
Caption voicemail or
answering machine
messages.
Settings
Controls for your
CaptionCall phone.
Help
Use this button to
guide you through the
various functions of your
CaptionCall phone.

Customer Support 1-877-557-2227
Welcome
Scroll Buttons
Scrolling can be performed
by either sliding your finger
up and down the screen or
by touching these buttons.

Phone Basics
Captions
You can set your phone to caption all calls automatically, or you can turn captions
on manually for each call when you want them.
Turn Captions On Manually
If you choose to turn captions on manually, simply touch the large green button on
your CaptionCall screen to turn on captions during your call.
When answering calls:
1. Touch the “Turn On Captions” prompt on the touchscreen.
2. Pick up the handset to answer the incoming call.
When making calls:
1. Pick up the handset.
2. Touch the “Turn On Captions” prompt on the touchscreen.
3. Place your call.

Customer Support 1-877-557-2227
Phone Basics
Turn Captions On Automatically
If you are using captions for most of your calls, you may prefer to have captions start
automatically.
You can manage the caption default options in the Settings menu under Captions.
To enable captions for all calls automatically, select Settings>Call Defaults and
check the box next to Captions Always On.

Phone Basics
Make Captioned Calls
1. Pick up the handset OR press the Speakerphone button. If using the speakerphone,
the Speakerphone button will light up in green and a dial tone will sound.
2. If captions are set to turn on automatically, captions will begin once the call is
connected. If captions are not set to start automatically and you want captions
for your call, touch the “Turn On Captions” prompt that displays.
3. Dial the number you want to call using the keypad, Recent Calls list or Phonebook.
Your call will now be captioned.
Answer Calls
When the phone rings:
1. If captions are set to turn on automatically, captions will begin once the call is
connected. If captions are not set to start automatically and you want captions
for your call, touch the “Turn On Captions” prompt that displays.
2. Pick up the handset OR press the Speakerphone button.
3. Speak into the handset OR near the speaker and listen as you normally would.
Helpful Hints
You can start captions manually at any time during the call.
Other ways to make captioned calls:
• Return a call using the Recent Calls or Missed Calls list (see“View Recent Calls” on
page 32)
• Call someone using the Phonebook (see “Call a Contact” on page 43)

Customer Support 1-877-557-2227
Phone Basics
Return a Missed Call
1. If the Missed Call button is red, you’ve missed a call. You can easily view and
return missed calls by pressing the Missed Call button or selecting the Missed
Calls tab in the Recent Calls screen.
2. A list of your missed calls will display.
3. Touch the call that you want to return. The call will be immediately made. You can
use the speakerphone or pick up the handset.
4. If captions are set to turn on automatically, captions will begin once the call is
connected. If captions are not set to start automatically and you want captions
for your call, touch the “Turn On Captions” prompt that displays.
Dial From a Recent Call
1. Touch the CaptionCall phone screen to wake the phone or touch the
Home button.
2. A list of your Recent Calls will display.
3. Touch the call that you want to return. The call will be immediately made. You can
use the speakerphone or pick up the handset.
4. If captions are set to turn on automatically, captions will begin once the call is
connected. If captions are not set to start automatically and you want captions
for your call, touch the “Turn on Captions” prompt that displays.
Helpful Hints
Use your finger to swipe up and down the list as needed to view all recent or
missedcalls.