Cardo Systems SHO-1 User manual

User Guide
PREMIUM HELMETS
Recommended by
™

CONTENTS
1. INTRODUCTION..............................................3
2. CHARGING THE BATTERY ....................................4
3. CARDO COMMUNITY® PLATFORM AND “ONE+8” INTERCOM ....4
4. GETTING STARTED...........................................5
4.1 GENERAL FUNCTIONS ...........................................5
4.2 STATUS LIGHTS ..................................................5
4.3 AUDIO SOURCES AND PRIORITIES ...............................5
4.4 VOICE COMMAND ...............................................6
4.5 SETTINGS........................................................6
4.6 VOICE CONNECT VOX ..........................................7
5. INTERCOM  ..................................................7
5.1 “ONE+8” INTERCOM TOGGLING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.2 INTERCOM WITH CHANNELS “A” AND “B”........................9
5.3 CLICKTOLINK® CTL INTERCOM ................................11
5.4 BUSY SIGNAL ..................................................11
5.5 RECEIVING INTERCOM CALLS...................................11
5.6 GROUP SIGNAL ................................................11
6. PAIRING AND USING A MOBILE PHONE, GPS OR MP3 PLAYER ....12
6.1 PAIRING BLUETOOTH CHANNELS 1 AND 2 ......................12
6.2 MAKING AND RECEIVING PHONE CALLS........................12
6.3 LISTENING TO MUSIC VIA A2DP ................................13
6.4 MUSIC SHARING................................................13
6.5 LISTENING TO MUSIC VIA THE AUX .............................13
7. FM RADIO ..................................................14
7.1 GENERAL FUNCTIONS...........................................14
7.2 RADIO TUNING .................................................14
7.3 AUTOMATIC RADIO TUNING ....................................14
8. TROUBLESHOOTING  .......................................15
9. SUPPORT ...................................................15
10. NOTICES ...................................................15
IMPORTANT:
This is version 1.1 of the User Manual. Please note, that our manual is
periodically updated on the Cardo website to include the very latest
features and functions of your new cardo SHO-1.
Please visit www.cardosystems.com/download/manuals to check
if the manual you are holding is the most updated version and to
download the manual in your preferred language.
2 | cardo SHO-1

1. INTRODUCTION
Thank you for choosing the cardo SHO-1™Bluetooth®
communication and entertainment system for Shoei helmets. This
manual will help you set up, congure and operate it.
If you have purchased the cardo SHO-1 DUO, your retail box
contains two factory-paired units.
Among others, the cardo SHO-1 oers the following key features:
INTERCOM OPTIONS
• Intercom Conference mode between 2, 3 or 4 riders at a range of
up to 1.6 km*
• Click-to-Link® Intercom: For spontaneous connection with other
riders nearby
• “One+8” Intercom Toggling with 8 additional buddies
MULTIPLE DEVICE CONNECTIVITY
• Bluetooth Mobile phones / GPS device
• Wireless MP3 connectivity via A2DP - cable option also provided
ENTERTAINMENT OPTIONS
• Wireless music streaming via devices supporting Bluetooth Stereo
A2DP and AVRCP proles.
• MP3 Players (non-Bluetooth) via cable
• Built-in FM Radio with 6 station presets and automatic tuning
CARDO COMMUNITY®
• Download software upgrades, enhancements and new features
• Set up your “One+8” Intercom buddies
• Create, nd and join riding tours
• Customize your cardo SHO-1 settings
ADVANCED TECHNOLOGY
➤ Voice Command and VOX technology:
• Make / Receive mobile calls by voice command
• Make intercom calls by voice command
➤ AGC technology (Automatic Gain Control), allowing the
automatic volume adjustment according to ambient noise and
riding speed. You can also control the volume level manually.
AGC sensitivity levels can be customized to suit your personal
preferences
➤ VOX technology and Voice Command for safe and hands-
free operation of key functions. VOX sensitivity levels can be
customized to suit your personal preferences
➤ PLC software (Packet Loss Concealment) for real-time
compensation of audio losses in challenging environments.
➤ Advanced software updates via PC/Mac
➤ Spoken status announcements, so that you always know to
whom or to what device you are connected
➤ Volume Per Mode: Volume is set and saved at dierent levels of
your choice for each audio source
We wish you a great cardo SHO-1 experience and encourage you
to write us at suppor[email protected] with any questions,
suggestions or comments you may have.
* Under tough environmental conditions (dense forest, narrow buildings, heavy
trac), intercom range will be reduced. Once conditions improve, the range will
increase again.
English
cardo SHO-1 | 3

cardo SHO-1 button layout
Volume Down
• Intercom
• On / O Music and Mobile
Voice Command
Volume Up
2. CHARGING THE BATTERY
Make sure that the battery is fully charged for at least 4 hours
before initial use.
OR
Charging with the wall charger is faster than via a computer USB port.
• RED LED ON – Charging • RED LED OFF – Charging complete
Battery
Check In Standby, press and for 5 seconds.
• BLUE = Full • PURPLE = Half • RED = Almost empty
The cardo SHO-1 is waterproof and dustproof. However,
when in use, the USB silicone cover should be kept tightly
closed to prevent moisture from entering the unit.
3. CARDO COMMUNITY PLATFORM
AND“ONE+8”INTERCOM
The Cardo Community is one of the most remarkable and ground-
breaking features of the cardo SHO-1.
Visit http://community.cardosystems.com for:
• “One+8” Intercom: The cardo SHO-1 allows Intercom toggling
with up to 8 other individual riders.
• Download and install the latest software upgrades
• Congure your own Buddy name (alias) for the “One+8”
Intercom mode and personalize the settings of your cardo SHO-1
through your PC / Mac*
• Find your friends and add them to your “One+8” Buddy list
• Create and join tours and invite your friends
*Minimum Requirements:
Windows® XP™ / Mac OS X 10.5
When connecting your cardo SHO-1 to the computer, make sure that
the battery unit remains connected.
4 | cardo SHO-1

4. GETTING STARTED
4.1 GENERAL FUNCTIONS
Power ON / OFF Press for 2 seconds
• ON: 3 BLUE ashes + ascending tone
• OFF: 3 RED ashes + descending tone
Volume Tap or to adjust and set volume of current
audio source
Mute / Unmute Tap and simultaneously
Battery level
indicator In Standby, press and for 5 seconds
• Blue LED = Full charge
• Purple LED = Half charge
• Red LED = Almost empty
Enter Settings Menu In Standby, press for 2 seconds and follow
the spoken instructions
Hear Your Buddy
Name In Standby, tap and simultaneously
Paired Device
Indication In Standby, press and for 2 seconds
If “One+8” Buddies are within range, purple
LEDs ash for 2 seconds
Group Signal Tap twice
Enable / Disable VOX
(For Intercom calls
only)
In Standby, press and for 2 seconds
• Enabled: Blue ash for 2 seconds
• Disabled: Red ash for 2 seconds
Enable / Disable
Spoken Status
Announcements
Press and for 2 seconds
4.2 STATUS LIGHTS
Main unit LED indication Status
None cardo SHO-1 is OFF
1 BLUE ash every 3 seconds Standby mode – No active audio
2 BLUE ashes every 3 seconds Active mode – Call in progress /
music or other audio source is ON
1 RED ash every 3 seconds Standby mode – Battery is low
2 RED ashes every 3 seconds Active mode – Battery is low
Solid PURPLE USB connected
Solid RED (battery LED) Charging
4.3 AUDIO SOURCES AND PRIORITIES
If two connected audio sources try to play audio simultaneously,
the cardo SHO-1 automatically determines which to play through
the speakers based on the priority of the connected devices.
Higher Priority 1. Mobile Phone or GPS instructions*
2. Intercom
3. A2DP (Stereo Bluetooth) audio
4. FM Radio (Built-in)
5. AUX (for corded connection i.e. Music Players)
*GPS instructions from Smartphone GPS Apps are
prioritized like A2DP audio

Lower Priority
• Incoming mobile phone calls interrupt ongoing intercom calls
• Incoming intercom calls will interrupt ongoing A2DP music
• Click-to-Link, Intercom and “One+8” calls have the same priority:
Click-to-Link requests will not interrupt any type of Intercom call in
progress, and vice-versa
A2DP audio priority can be congured to be higher than Intercom
audio priority via the Cardo Community (see section 4.5).
English
cardo SHO-1 | 5

4.4 VOICE COMMAND
The cardo SHO-1 allows you to perform key actions hands-free by
simply using your voice.
The default Voice Command language is English. Other languages
can be selected via the Cardo Community platform (see section 3)
or via the Settings menu on the unit.
Throughout this manual, features which are available via Voice
Command are marked with the icon.
1. With no call in progress, tap or speak any word loudly to
activate VOX
2. Speak a Voice Command from the table below:
Current Mode Desired Action Say this:
Standby / FM /
A2DP / AUX
“One+8” Intercom Call* <<Buddy Name>>*
Intercom call with A or B “Call Intercom”
Standby
Start A2DP “Music ON”
Turn on FM “Radio ON”
FM Radio
Turn o FM “Radio OFF”
Next Station Preset “Next Station”
Previous Station Preset “Previous Station”
A2DP Music
Stop / Pause A2DP “Music OFF”
Next Track “Next Track”
Previous Track “Previous Track”
*see Section 5.1 for details
Voice Command performance may vary based on environmental
conditions including driving speed, helmet type and ambient noise.
For improved performance of the Voice Command feature, minimize
wind impact on the microphone by using the large microphone
sponge and closing the visor.
4.5 SETTINGS
Customize various settings according to your preferences:
• Spoken Status Announcements, i.e. informing you about
connectivity status (default: ON)
• AGC sensitivity level for the speakers (default: Medium)
• VOX sensitivity level for the microphone (default: Medium)
• Click-to-Link Intercom (default: ON)
• A2DP audio / Intercom priority to change priority for A2DP
audio sources (via Cardo Community only)
To change settings:
• Via the Cardo Community platform at
http://community.cardosystems.com (see section 3).
• Via the Settings menu on your unit. The menu is available in
several languages.
Enter Menu In Standby, press for 2 seconds
Exit Menu Press for 2 seconds
6 | cardo SHO-1

4.6 VOICE CONNECT VOX
The cardo SHO-1 oers VOX technology for safe and hands-free
operation of some key functions.
In the Cardo Community you can set VOX to either start an intercom
call or activate the Voice Command.
VOX Activation Speak any word loudly into the microphone
Answer a call Speak any word loudly into the microphone
Reject a call Remain silent for about 15 seconds
VOX Sensitivity
(Default: Medium)
Adjust via the Settings Menu or the Cardo
Community.
High: Use this setting if it is dicult to activate VOX
Low: Use this setting if it is too easy to activate VOX
VOX Operation
Mode
VOX can be set to activate the Voice Command
(default) or to start an Intercom Call via the Cardo
Community
Enable/Disable
VOX (For Intercom/
Voice Command
only)
In Standby, press and simultaneously for
2 seconds
• Enable: Blue ash for 2 seconds
• Disable: Red ash for 2 seconds
5. INTERCOM
The cardo SHO-1 allows full duplex intercom communication at a
range of up to 1.6 km / 1 mile (subject to terrain and within line of
sight).
To chat with someone via Intercom, rst pair your cardo SHO-1 to
the second unit. Pairing is a one-time process. Once paired, the units
should automatically recognize each other whenever in range.
If you have purchased the cardo SHO-1 DUO, the box contains two
factory-paired units congured to communicate via Channel “A”.
Intercom Compatibility
Your cardo SHO-1 is compatible with all Cardo intercom products.
Intercom range with other models is limited to the distance
of the device with the shorter range. For more info please visit
www.cardosystems.com/sho1compatibility.
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Intercom communication is possible using one of the three
Intercom modes:
English
cardo SHO-1 | 7

Section
5.1
“One+8” Intercom
Toggling
(between cardo SHO-1
and scala rider G9 only)
2-way Intercom conversations
within a group of up to eight other
“One+8” Buddies
Section
5.2
Intercom with Channels
“A” and “B”
(with other scala rider
models)
Intercom Conferencing (2-way,
3-way and 4-way) using Channels
“A” and “B”
Section
5.3
Click-to-Link
(with compatible
models)
1-on-1 spontaneous intercom
conversations with random riders
near you who are not already
paired to your cardo SHO-1
5.1 “ONE+8” INTERCOM TOGGLING
Pair with up to 8 other devices (“One+8” Buddies) and
connect with them one at a time by saying their name.
5.1a CONFIGURING YOUR BUDDYNAME
Before using “One+8” Intercom, you should assign your device a
Buddy Name, so that other “One+8” participants can call you by
this name.
If you change your Buddy Name, you must pair again with your
“One+8” Buddies for their device to receive your new Buddy Name.
Visit the Cardo Community to congure your Buddy Name (see
Section 3). Until you congure a Buddy Name, your unit will be
known by its generic “One+8” Buddy name, “cardo SHO-1”.
Hear Your
Buddy Name In Standby, tap and simultaneously. You will
hear the Buddy name of your cardo SHO-1 through the
speakers.
Play Paired
Buddy List In Standby, press for 2 seconds
5.1bPAIRING WITHA“ONE+8”INTERCOMBUDDY
1. In Standby, press for 5 seconds to enter pairing mode.
2. Repeat on the second cardo SHO-1.
3. If pairing was successful, a purple light appears for 2 seconds.
NOTES:
• If your cardo SHO-1 already has a full list of 8 paired “One+8”
Intercom Buddies, pairing another buddy will replace the buddy
that you have not spoken to for the longest time.
• For pairing with “One+8” Buddies using scala rider G9 units see
www.cardosystems.com/sho1compatibility.
Pairing Online – Cardo Community®
You can also nd your friends and add them to your “One+8”
Buddy list via the Cardo Community website at:
http://community.cardosystems.com
5.1cPAIRED DEVICE INDICATION
You can see which units within a range of 20m are your “One+8”
Intercom Buddies.
Paired Device
Indication
In Standby, press and for 2 seconds
If “One+8” Buddies are within range, the LEDs on both
units will turn PURPLE for 2 seconds
5.1dCALLING“ONE+8”INTERCOM BUDDIES
There are two ways to start an intercom call with “ONE+8” buddies.
OPTION 1: Voice Connect VOX
Speak any word loudly into the microphone. When you hear the
Voice Command tone, say the name of a ”One+8” Intercom Buddy
i.e. “John Smith”
8 | cardo SHO-1

☛OPTION 2: Manual Mode
SAY THE NAME CHOOSE THE NAME
(from your Buddy List):
Tap and say the name of
the “One+8” Buddy
Press for 2 seconds. Hear
the names of all pre-paired
“One+8” buddies.
When you hear the name
of the Buddy you wish to
call, tap or say any word
loudly into the microphone.
To cancel Buddy List playback:
Press for 2 seconds.
5.2 INTERCOM WITH CHANNELS “A” AND“B”
Start multi-party conversations using Intercom Channels “A” and
“B”. This mode is suitable for 2, 3 or 4-way calls.
5.2a PAIRING INTERCOM CHANNELS “A” AND “B”
Pairing a Channel will replace any existing paired device on that
Channel with the newly paired device.
If you have purchased the cardo SHO-1 DUO, both units are
factory-paired and congured to communicate via Channel “A”. If
for any reason you have to pair them again, OR if you wish to pair a
dierent unit to make Intercom calls, proceed as follows:
1. Check that all units are in Standby.
2. Press for 5 seconds until the LED begins ashing rapidly,
indicating it is in Intercom Pairing mode (see table below for
channel pairing).
3. Enter Intercom Pairing mode on the second unit following its
user manual. Both units will now be in Intercom Pairing mode.
4. After a few seconds, both units will show a solid LED for 2 seconds,
indicating that they are paired and ready to use.
5. If Pairing is not completed within two minutes, the units will
return to Standby mode.
CHANNEL PAIRING METHOD LED INDICATORS
“A” In Standby, press for 5 seconds.
Channel “A” pairs automatically.
Rapid RED
ashing
“B” In Standby, press for 5 seconds.
When LED begins ashing , tap twice.
Rapid BLUE
ashing
5.2b CALLING INTERCOM CHANNELS “A” AND “B”
There are two ways to start an intercom call with Channels “A” and “B”
OPTION 1: Voice Connect VOX
Speak any word loudly into the microphone. When you hear the
Voice Command tone, say “Call Intercom” to start an intercom call
with “A” and/or “B” (subject to who is present)
VOX Intercom call with only “A” or “B” will end automatically after
30 seconds of silence.
☛OPTION 2: Manual Mode
Use this to start an Intercom call with either:
• Channel “A”: Tap
• Channel “B”: Double-tap
To end a call tap .
If you are already in an Intercom call with “A” or “B”, you can add
another rider (“A” or “B”) by tapping , or another rider can join
the intercom call in the same way.
English
cardo SHO-1 | 9

THREE-WAY INTERCOM
Use Channel “B”
Use Channel “A”
Rider 2 Rider 3
Rider 1
Pairing
Rider “1” is paired to Rider “2” and also to Rider “3”.
1. Rider 1 pairs to Rider 2 using Channel “A” (see 5.2a).
2. Rider 1 pairs to Rider 3 using Channel “B” (see 5.2a).
IMPORTANT: Three-Way Conference Mode Considerations
During a 3-Way Intercom Conference call with 2 other participants,
Rider 1 will not be able to receive mobile phone calls or GPS
navigation instructions as long as the call is in progress.
FOUR-WAY INTERCOM
Pairing
1. Pair Rider 1 to Passenger2using Channel “A” (see 5.2a).
2. Pair Rider 3 to Passenger 4 using Channel “A” (see 5.2a).
3. Pair Passenger 2to Passenger 4using Channel “B” (see 5.2a).
In this conguration the two passengers (numbered 2 and 4) are
each using two Bluetooth connections:
Calling
1. Make sure all four units are in Standby.
2. Passenger 2 should double-tap to call Passenger 4.
Wait until audio is heard on both units.
3. Rider 1 should tap to call Passenger 2.
4. Rider 3 should tap to call Passenger 4.
IMPORTANT: Four-Way Conference Mode Considerations
During a 4-Way Intercom call, the two passengers who maintain two
active connections will not be able to receive mobile phone calls or
GPS instructions as long as the conference call is in progress.
10 | cardo SHO-1