Carestream cs 3500 Manual

CS 3500
User and Installation Guide
CS 3500
User and Installation Guide
9H4853 Ed01 2013-08
©Carestream Health, Inc., 2013.
For more information, visit: www.carestreamdental.com
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Carestream Dental
A Division of Carestream Health, Inc.
150 Verona St.
Rochester, NY 14608
USA

Notice
No part of this publication may be reproduced, stored in a retrieval system, translated to another
language, or transmitted in any form by any means, electronic, mechanical, photocopied, recorded, or
otherwise, without prior written permission.
The information in this document is subject to change. Neither Carestream Health, Inc. nor any of its
subsidiaries shall be liable for errors contained herein or for incidental damages in conjunction with the
furnishing, performance, or use of this material.
We recommend that you thoroughly familiarize yourself with this Guide in order to make the most
effective use of your system.
Carestream Health is a trademark of Carestream Health, Inc.
All other trademarks and registered trademarks are the property of their respective holders.
US Federal law restricts this device to sale by or on the order of a dentist.
Manual Name: CS 3500 User and Installation Guide
Part Number: 9H4853
Revision Number: 07
Print Date: 2016 - 02
WARNING: We recommend that you consult the “Safety,
Regulatory, and Technical Specifications User Guide” before
using the CS 3500 Systems.

CS 3500 User and Installation Guide (9H4853)_Ed07 iii
Contents
Chapter 1
Conventions in
This Guide
Conventions in This Guide . . . . . . . . . . . . . . . . . . . 1
Chapter 2
CS 3500 Overview
CS 3500 Overview . . . . . . . . . . . . . . . . . . . . . . . 3
CS 3500 Holders Overview . . . . . . . . . . . . . . . . . . 5
CS 3500 USB Cable Storage . . . . . . . . . . . . . . . . . 6
Chapter 3
CS 3500 Software
Overview
Minimum Computer System Requirements . . . . . . . . . . 7
General Software Overview . . . . . . . . . . . . . . . . . . 7
Imaging Software . . . . . . . . . . . . . . . . . . . . . 7
CS 3500 Acquisition Interface Overview . . . . . . . . . . . 8
Toolbar Overview . . . . . . . . . . . . . . . . . . . . . 9
Select Acquisition Type Window . . . . . . . . . . . . 12
Preparation Check . . . . . . . . . . . . . . . . . . . . 13
Arch Display . . . . . . . . . . . . . . . . . . . . . . . 13
Preferences Dialog Boxes Overview. . . . . . . . . . . . . 14
General Preferences . . . . . . . . . . . . . . . . . . . 14
Scanner Preferences . . . . . . . . . . . . . . . . . . 15
Tools Preferences . . . . . . . . . . . . . . . . . . . . 17
Chapter 4
Setting Up the
CS 3500
Setting Up the CS 3500 . . . . . . . . . . . . . . . . . . . 19
Testing Image Quality and Accuracy . . . . . . . . . . . . . 21
Installing the CS 3500 Desktop Holder . . . . . . . . . . . 22
Installing the CS 3500 Wall Mount Holder . . . . . . . . . 23
Chapter 5
Getting Started
Using the Imaging Software . . . . . . . . . . . . . . . . . 25
Accessing the Acquisition Interface . . . . . . . . . . . . . 25
Accessing the Acquisition Interface Using the
Imaging Software . . . . . . . . . . . . . . . . . . . . 25
Accessing the Acquisition Interface from Your
Practice Management Software . . . . . . . . . . . . . 25
Setting Up Preferences . . . . . . . . . . . . . . . . . . . 26
CS 3500 Tools and Tips . . . . . . . . . . . . . . . . . . . 27
Tooth Preparation . . . . . . . . . . . . . . . . . . . . 27
CS 3500 Position . . . . . . . . . . . . . . . . . . . . 27
Acquisition Modes . . . . . . . . . . . . . . . . . . . . 27

iv
Important Scanning Procedures—
Restoration Acquisition . . . . . . . . . . . . . . . . . . 28
Scanning One Surface at a Time . . . . . . . . . . 28
Scanning Each Tooth Individually . . . . . . . . . . 28
Important Scanning Procedures—
Orthodontic Acquisition . . . . . . . . . . . . . . . . . 28
Scanning One Surface at a Time . . . . . . . . . . 28
Scanning Each Tooth Individually . . . . . . . . . . 28
Important Scanning Procedures—
Implant Acquisition . . . . . . . . . . . . . . . . . . . . 29
Scanning One Surface at a Time . . . . . . . . . . 29
Scanning Each Tooth Individually . . . . . . . . . . 29
Scanning Metal, Crowns, or Holes . . . . . . . . . . . . 29
Removing Soft-Tissue Artifacts . . . . . . . . . . . . . . 29
Preparing the CS 3500 . . . . . . . . . . . . . . . . . . . . 30
Using the Collar to Scan Anterior Teeth . . . . . . . . . 31
Chapter 6
Acquiring a
3D Model for
Restoration
Scanning Teeth on the Upper and Lower Jaw . . . . . . . . 33
Scanning the Buccal Bite Registration . . . . . . . . . . . . 37
Preparation Selection . . . . . . . . . . . . . . . . . . . . . 39
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Drawing Margin Lines . . . . . . . . . . . . . . . . . . . . . 44
Automatically Drawing a Margin Line. . . . . . . . . . . 44
Manually Drawing a Margin Line . . . . . . . . . . . . . 46
Selecting 2D Images . . . . . . . . . . . . . . . . . . . . . 48
Chapter 7
Acquiring a
3D Model for
Orthodontics
Scanning Teeth on the Upper and Lower Jaw . . . . . . . . 49
Scanning the Buccal Bite Registration . . . . . . . . . . . . 53
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Selecting 2D Images . . . . . . . . . . . . . . . . . . . . . 58
Chapter 8
Acquiring a
3D Model for
Implants
Scanning Teeth on the Upper and Lower Jaw . . . . . . . . 60
Scanning the Buccal Bite Registration . . . . . . . . . . . . 63
Using the Free Cut Tool to Cut Out the Implant Area . . . . 66
Acquiring the Scan Body on the Implant Jaw . . . . . . . . 68
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Selecting 2D Images . . . . . . . . . . . . . . . . . . . . . 73
Chapter 9
Maintenance
Cleaning, Disinfecting, and Sterilizing . . . . . . . . . . . . 75
Chapter 10
Contact Information
Factory Address . . . . . . . . . . . . . . . . . . . . . . . . 77
Manufacturer’s Address . . . . . . . . . . . . . . . . . . . . 77
Authorized Representatives . . . . . . . . . . . . . . . . . . 77

CS 3500 User and Installation Guide (9H4853)_Ed07 1
1 Conventions in This Guide
Conventions in This Guide
The following special messages emphasize information or indicate potential risk to personnel or
equipment:
WARNING: Warns you to avoid injury to yourself or others by following
the safety instructions precisely.
CAUTION: Alerts you to a condition that might cause serious damage.
Important: Alerts you to a condition that might cause problems.
Note: Emphasizes important information.
Tip: Provides extra information and hints.

2 Chapter 1 Conventions in This Guide

CS 3500 User and Installation Guide (9H4853)_Ed07 3
2 CS 3500 Overview
The CS 3500 is designed to acquire 3D still images in the following modes:
•Lower jaw
•Upper jaw
•Buccal bite registration
CS 3500 Overview
Figure 1 CS 3500 Components Overview
1Reusable tip The tip can be installed facing upward or downward. Tips come in two
sizes: regular and small. Tips are autoclavable for up to 20 times.
2Acquisition buttons Press to acquire a 3D image.
•The CS 3500 is in auto acquisition mode by default. When the CS
3500 is stable and the image is clear, the acquisition begins.
•To make a manual acquisition, press the acquisition button once to
acquire a single image. To keep the CS 3500 in manual acquisition
mode, deselect Auto Capture in the Preferences window. See
“Scanner Preferences” on page 15 for more information.
•When the guidance system is enabled in the Preferences window,
the LED ring surrounding the buttons changes color.
If you do not enable the guidance system, the LED ring always
displays in green.
-- Indicates an image was acquired correctly (Feedback
option).
-- Indicates there is a proper overlap, and you can make
an acquisition (Guide option).
-- Indicates an image was not acquired correctly
(Feedback option).
-- Indicates there is not enough overlap or the angle of the
CS 3500 is incorrect (Guide option).

4 Chapter 2 CS 3500 Overview
3Mode indicators •Lower jaw scan mode
•Upper jaw scan mode
•Buccal bite registration mode
Note: The mode indicators blink rapidly if the CS 3500 is
overheating. If the indicators are blinking rapidly and the
Overheating icon is displayed on the Acquisition interface, place
the CS 3500 in the holder for 5 to 10 minutes. The CS 3500 will
become inactive and cool down.
4Mode button Press the button to switch between different modes.
5Power button
•Press one second to power ON.
•Press three seconds to power OFF.
Power indicator LED:
•Indicates the CS 3500 is active.
•Indicates the CS 3500 is in inactive mode.
•Indicates the power is OFF.
6USB connection indicator •Indicates the connection is established.
•Indicates the connection is disconnected.
7 USB cable One end of the cable is hard-wired to the bottom of the CS 3500, and
the other end is inserted in the computer’s USB port.
8Power adapter One end of the adapter is inserted in the jack on the USB plug, and
the other end is inserted in the power outlet.
9Service Calibration
Diagnostic Tip The service calibration diagnostic tip enables you to verify the accuracy of the CS 3500.
10 Reusable Collar The collar is placed over the CS 3500 tip and can help you acquire
images of the anterior teeth. The collar is autoclavable for up to 20
times.

CS 3500 User and Installation Guide (9H4853)_Ed07 5
CS 3500 Holders Overview
The CS 3500 has both a desktop and a wall mount holder. Place the CS 3500 in the holder when you
are not using it.
Figure 2 CS 3500 and Desktop Holder
Figure 3 CS 3500 and Wall Mount Holder
Note: The CS 3500 goes into inactive mode when inserted into the
holder. To use it again, take it out of the holder.
Note: The CS 3500 goes into inactive mode when left idle for one minute
(if set on a desk, for example). To use it again, pick it up or press the power
button.
Note: The CS 3500 Acquisition interface displays a No Tip icon when
the tip is removed. To use the CS 3500 again, put on the tip.
Note: When the CS 3500 is idle for more than an hour, it powers off.

6 Chapter 2 CS 3500 Overview
CS 3500 USB Cable Storage
To avoid damaging the USB cable of the CS 3500, you should loosely coil the cable and avoid
creating any sharp kinks, especially in the area where the cable connects to the CS 3500.
Figure 4 Correct CS 3500 Cable Storage
Do not wrap the cable around the handle of the CS 3500 or create any sharp bends in the cable.
Figure 5 Incorrect CS 3500 Cable Storage

CS 3500 User and Installation Guide (9H4853)_Ed07 7
3 CS 3500 Software Overview
Minimum Computer System Requirements
For the minimum computer system requirements, see the CS 3500 Safety, Regulatory, and Technical
Specifications User Guide.
General Software Overview
The CS 3500 system operates with the following software:
•Imaging software
•CS 3500 Acquisition interface
Imaging Software
Carestream’s imaging software is a user-friendly working interface that was designed and developed
as a common imaging platform for all our dental digital systems.
For more details, see:
•CS Imaging software online help and the CS Imaging Quick User Guide
OR
•CS Orthodontic Imaging software online help and the CS Orthodontic Imaging Quick User
Guide
OR
•CS OMS Imaging software online help and the CS OMS Imaging Quick User Guide
Important: It is MANDATORY to check that your computer system
configuration is compatible with the computer system requirements
for the CS 3500 software.

8 Chapter 3 CS 3500 Software Overview
CS 3500 Acquisition Interface Overview
The CS 3500 Acquisition interface enables you to acquire images in two ways:
•Partial arch scan: Several teeth in the preparation area on both the upper and lower jaws, and
a buccal bite registration.
•Full arch scan: Upper jaw, lower jaw, and buccal bite registration.
Figure 6 CS 3500 Acquisition Interface Overview
1Title Bar: Displays:
•Patient’s name and type of acquisition
•Minimizes the Acquisition interface.
•Maximizes or restores down the Acquisition interface.
•Closes the Acquisition interface.
Note: In some cases, you can acquire images of a single arch (partial or
full) and not obtain a buccal bite registration (for example, if there are no
teeth in the opposing arch), but it is recommended that you acquire both
arches and a buccal bite registration when possible.
1
7
3
4
5
9
10
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8
6

CS 3500 User and Installation Guide (9H4853)_Ed07 9
Toolbar O ve rv iew
2Acquisition Step: Displays the current step in the acquisition process.
3Acquisition Catalog Toolbar: Enables you to select the acquisition mode.
4Image Toolbar:Enables you to select and manage 3D images.
5Progress Bar: Indicates the status of the image acquisition process.
63D Model Display Screen: Displays the 3D model created from the scan.
7Navigation Bar: Enables you to move forward or backward in the acquisition process.
8Video Preview Screen: Displays live video of the scan of the patient’s teeth, as well as the
alignment guide, when enabled.
9Settings Toolbar: Enables you to export files, set preferences, and access system information
and online help.
10 Acquisition Feedback Indicator: Indicates if the acquisition is successful or if it failed; or if the
CS 3500 was not steady.
Acquisition Catalog Toolbar
The acquisition catalog toolbar enables you to select the acquisition mode.
Lower Jaw button:Acquires a 3D image of the lower jaw.
Upper Jaw button:Acquires a 3D image of the upper jaw.
Buccal Bite Registration button:Acquires a 3D image of the bite.
Switch button: Changes the acquisition mode from upper to lower or vice versa,
if you accidentally scan teeth on the wrong jaw.
Lower Jaw button:Acquires a 3D image of the scan body in the lower implant
jaw when making an implant acquisition.
Upper Jaw button:Acquires a 3D image of the scan body in the upper implant
jaw when making an implant acquisition.
Image Toolbar
The image toolbar enables you to select and manage images.
Intraoral Image button: Enables you to select two-dimensional intraoral images.
True Color button: Displays the 3D model in the actual color of the patient’s
hard and soft tissues.
Freeze button: Prevents the 3D model from being resized and rotated.
Zoom Fit button: Scales the 3D model to the best size to fit the display region.

10 Chapter 3 CS 3500 Software Overview
Show Scanning Area button: Displays the arch diagram, enabling you to
indicate the teeth that are part of the model. Click the Adult or Child icon to
display the appropriate arch, and select the teeth that are in the model, including
the upper and lower jaw. Click the Reset button to clear the selection. This
button is available after the model has been refined.
Draw Margin Line button: Displays the Margin Line Tools on the toolbar. This
button is available when making a restoration acquisition after the model has
been refined.
Auto Margin Line button: Draws the margin line automatically on a tooth you
select on the model. This button is available when making a restoration
acquisition after the model has been refined.
Manual Margin Line button: Enables you to manually draw the margin line on a
tooth you select on the model. This button is available when making a restoration
acquisition after the model has been refined.
Edit Margin Line button: Enables you to change a margin line on the model.
This button is available when making a restoration acquisition after the model
has been refined.
Delete Selected Margin Line button: Deletes a margin line that is selected on
the model. This button is available when making a restoration acquisition after
the model has been refined.
Select by window button: Selects the view or views by dragging the mouse to
draw a selection box.
Free Cut button: Selects and deletes unwanted data, such as soft tissue, in the
image using a free-form shape.
Split button: Displays a split-screen view of the 3D model, both with and without
the scan body. This button is available when making an implant acquisition.
Delete button: Deletes the selected view/views. Note: Press Ctrl and click to
select multiple views.
Delete All button: Deletes all views of the current mode.
Undo button: Cancels the last operation.
Reset button: Reverses all deletions and returns to the initial acquisition.
Next button: Moves to the next step in the acquisition workflow.
Back button: Moves to the previous step in the acquisition workflow.

CS 3500 User and Installation Guide (9H4853)_Ed07 11
Settings Toolbar
The settings toolbar enables you to export files, set preferences, and access system
information and online help.
Export button: Enables you to access the folder to which you want to export the
image file. Use the export function if you want to save the acquired images for
later use.
Preference Setting button: Accesses the Preferences dialog box.
About button: Accesses system information, including the firmware and
software version, and CS 3500 serial number.
Help button: Accesses the online help.
CS 3500 Status Icons
The CS 3500 status icons display the current status of the CS 3500.
Inactive icon: Indicates the CS 3500 is in the holder or in sleep mode.
No Tip icon: Indicates the CS 3500 does not have a tip.
Overheating icon: Indicates the CS 3500 is overheating. If this icon is
displayed, place the CS 3500 in the holder for 5 to 10 minutes. The CS 3500
will become inactive and cool down.
Not Connected icon: Indicates the CS 3500 is not connected.
Connect icon: Click to connect the CS 3500 with the Acquisition software.
Note: The Connect icon is displayed when you float the cursor over the Not
Connected icon.
Acquisition Feedback Status Bar
The acquisition feedback status bar enables you to see if the acquisition is successful.
Acquisition successful icon: Indicates the image was acquired successfully.
Acquisition failed due to movement icon: Indicates the CS 3500 was not
stable. Reacquire the image.
Acquisition failed icon: Indicates that there is not enough overlap between the
last image and the newest image. Reacquire the image, being sure to overlap
with the previous tooth by approximately 30%.

12 Chapter 3 CS 3500 Software Overview
Select Acquisition Type Window
Orthodontics button: Select and click OK to make an orthodontic acquisition.
Restoration button: Select and click OK to make a restoration acquisition.
Implant button: Select and click OK to make an implant acquisition. Click the
drop-down button to select Standard Abutment or Custom Abutment.
Import button: Select and click OK to access the folder from which you want to
import an image file. Use the import feature to access an acquisition you have
previously saved.
Note: The acquisition type or folder path you select is selected by default
the next time you open the Acquisition interface.

CS 3500 User and Installation Guide (9H4853)_Ed07 13
Preparation Check
The Preparation Check window is displayed after the model has been refined and enables you to
verify important restoration data before continuing with the process.
Arch Display
The Arch Display section is displayed during preparation selection and after the model has been
refined and enables you to view or hide the upper and lower jaws.
Restoration Preparation Check: A list of items you
must check on the restorative 3D model to verify
the bite registration and preparation design.
You must examine the appropriate area of the 3D
model and select the corresponding option from
the list before you can move to the next step.
Verify the following:
•Occlusal space
•Undercut
•Margin line
Orthodontic Preparation Check: A list of items
you must check on the orthodontic 3D model to
verify the accuracy of the model before sending it to
the imaging software.
You must examine the appropriate area of the 3D
model and select the corresponding option from
the list before you can move to the next step.
Verify the following:
•No holes in the image
•Jagged boundaries removed
•Irregular soft tissue removed
Implant Preparation Check: A list of items you
must check on the implant 3D model to verify the
accuracy of the model before sending it to the
imaging software.
You must examine the appropriate area of the 3D
model and select the corresponding option from
the list before you can move to the next step.
Verify the following:
•Entire scan body is visible
•Bite
•Gum tissue is captured correctly
•Adjacent teeth are captured
Upper: Click the Upper Jaw button to view or hide the upper jaw.
Lower: Click the Lower Jaw button to view or hide the lower jaw.

14 Chapter 3 CS 3500 Software Overview
Preferences Dialog Boxes Overview
The Preferences dialog boxes enable you to select the CS 3500 Acquisition interface settings. It is
recommended that you set up your preferences before using the CS 3500.
General Preferences
Figure 7 General Preferences
The General Preferences window enables you to select these options:
•Language: Select the menu language.
•Help Language: Select the online help system language.
•Hole Filling Color: Select the color used to highlight the filled holes after refinement.
•Override Background: Select the background color you prefer.
•Use Gradient Background: Select to include color gradations in the background.
Without Scan Body: Click the Without Scan Body button to view the
jaw without the scan body.
With Scan Body: Click the With Scan Body button to view the jaw
with the scan body.

CS 3500 User and Installation Guide (9H4853)_Ed07 15
•Enable Refinement Check: Select to enable the refinement check, which gives you the
opportunity to check the image refinement, if desired, before cutting out the implant area.
Note: You can select this preference only in the implant acquisition mode.
•Auto Save .CSZ File: Select to save a copy of the raw data for a scan in the designated
folder.
Use the following options:
•Select Folder: Click to navigate to the folder to which you want to save the .CSZ file.
•Open File Location: Click to open the folder containing the .CSZ files.
Scanner Preferences
Figure 8 Scanner Preferences
The Scanner Preferences window enables you to select these options:
•Auto Capture:Select to enable auto acquisition. Click the slider to adjust the acquisition
sensitivity.
•Fast Capture: Select to enable the fastest capture speed. Fast capture is recommended for
experienced users who are familiar with using the CS 3500 and maintaining a 30% overlap
with each image.
Note: When Fast Capture is selected, the guidance systems are disabled.

16 Chapter 3 CS 3500 Software Overview
•Guidance: Select to enable the guidance systems.
•Feedback: Select to enable the projection light and the LED ring surrounding the
acquisition button. These indicators tell you whether the last image was acquired
correctly (green) or if you need to reacquire the image (orange).
•Guide: Select to enable the projection light, LED ring, and the alignment guide. These
indicators guide you in acquiring your next image by helping to ensure the correct amount
of overlap with each image. A green indicator means you can proceed with the
acquisition; an orange indicator means there is not enough overlap or the angle of the CS
3500 is incorrect.
•Capture Beep: Select to enable a beeping sound each time a scan is attempted.
•Enable Image Review: Select to display color images immediately after an acquisition.
•Default Acquisition Mode: Select the jaw you will always scan first.
Note: The guidance systems are disabled when Fast Capture is selected.
Note: When Enable Image Review is selected, acquisition speed is
reduced.