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Invacare Platinum POC1-100C Quick start guide

60108780-B
Firmware Upgrade
For Invacare® Platinum® Mobile Oxygen
Concentrators
POC1-100C Models Only
en Service Manual
1General
1.1 General information
These instructions apply to POC1-100C models only.
1.2 Equipment Needed
•POC1-100C
Portable Oxygen
Concentrator
•AC power adapter
•Male to Male USB
A cable
•Personal computer
with Windows 7 or
later version
Windows operating
system
•Internet
Connection
1.3 Symbols
Signal symbols and/or words are used in this manual
and apply to hazards or unsafe practices which could
result in personal injury or property damage. See the
information below for definitions of the signal symbols
and/or words.
Gives useful tips, recommendations, and
information for efficient, trouble-free use.
1.4 POC1 Control Panel Buttons
The following control panel buttons are used in this
procedure.
Mute Button
Backlight Button
Flow Setting
Button
Invacare® Platinum® Mobile Portable Oxygen Concentrator (POC1-100C) Firmware Upgrade
2 60108780-B
2Service
2.1 Upgrading Firmware
1. Remove the batteries and disconnect the AC power adapter, USB
cable, and cannula from the concentrator. Refer to the user
manual for detailed information.
2. Connect the AC adapter to a power outlet.
3. Press and hold the Mute button and the Backlight button on the
control panel.
4. While holding the Mute and Backlight buttons, connect the AC
adapter to the concentrator.
5. The External Power Indicator will flash RED to indicate a
connection between the concentrator and the PC.
6. After the red light flashes, release the Mute and Backlight buttons.
7. Connect one end of the USB cable to the USB port on the
concentrator.
8. Connect the other end of the USB cable into the USB port of the
PC.
Connection location may vary by PC style. A notebook PC is
shown.
9. Open Windows Explorer on your PC and find the UPLOAD_DISK drive.
Invacare® Platinum® Mobile Portable Oxygen Concentrator (POC1-100C) Firmware Upgrade
60108780-B 2019-10-09
Making Life’s Experiences Possible®
10. Download the Upgrade file to the PC from http://www.invacare.com/poc-firmware.
11. Copy the Upgrade file (the file name must be
poc1_k22fx120m.bin) and paste it in the UPLOAD_DISK
DRIVE.
If asked to replace the existing file in the
UPLOAD_DISK drive, click YES.
During file copy, the Battery Gauge LEDs will flash.
Wait until the battery gauge LEDs stop flashing and
the concentrator resets.
12. The concentrator may automatically go into calibration
mode. Ensure the cannula is disconnected, there is no
air flow around the unit and none of the ventilation
ports are blocked.
Wait for calibration to complete. The screen will display
“Calibration Complete”.
13. When the LCD screen displays “Calibration Completed”
and the concentrator resets, press the Mute and Flow
Setting buttons and confirm the LCD displays the desired
version (e.g. 19.3.18b D).
Invacare recommends recording the serial number
of the concentrator and the firmware version when
the upgrade is complete.
If the firmware update is not successful (the
displayed firmware version does not match the
desired version or unit does not reset as expected),
disconnect the AC power adapter and USB cable.
Repeat steps 2-13.
© 2019 Invacare Corporation
All rights reserved. Republication, duplication or modification in whole or in part is prohibited without prior written
permission from Invacare. Trademarks are identified by ™and ®. All trademarks are owned by or licensed to Invacare
Corporation or its subsidiaries unless otherwise noted. Invacare reserves the right to alter product specifications without further
notice. Making Life’s Experiences Possible is a registered trademark in the U.S.A.
Invacare Corporation
USA One Invacare Way, Elyria, OH 44035, USA, Tel: 440-329-6000, Tel: 800-333-6900, www.invacare.com
UK Invacare Limited, Pencoed Technology Park, Pencoed, Bridgend CF35 5HZ, United Kingdom,
Tel: (44) (0) 1656 776222, www.invacare.co.uk
Australia Invacare Australia Pty Ltd, 1 Lenton Place, North Rocks NSW 2151, Australia, Tel: 1800-460-460,
www.invacare.com.au
New Zealand Invacare New Zealand, 4 Westfield Place, Mt Wellington, Auckland 1060, New Zealand,
Tel: 0800-468-222, www.invacare.co.nz
Invacare Deutschland GmbH, Kleiststraße 49, D-32457 Porta Westfalica, Germany, Tel: (49) (0) 5731 754 0
Manufacturer 1200 Taylor Street, Elyria, OH 44035, USA

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