Carestream DryView 5700 User manual

User’s Guide

Carestream Health, Inc.
150 Verona Street
Rochester, New York 14608
© Carestream Health, Inc., 2011
Pub No. 9G3886_en
Rev. A

i
Table of Contents
1 Overview
Major internal assemblies............................................................................................................................... 1-2
How the laser imager works ............................................................................................................................1-3
Film sizes ........................................................................................................................................................1-4
Automatic image quality and processing ..........................................................................................................1-4
Configuring and monitoring the system (using the Web Portal) .......................................................................1-4
Enhancing serviceability with remote monitoring ............................................................................................1-5
Agency compliance ......................................................................................................................................... 1-5
User guide conventions ...................................................................................................................................1-5
2 Basic Operating Tasks
Understanding the display screen ....................................................................................................................2-2
Turning the power on and off ..........................................................................................................................2-3
Working with film cartridges ...........................................................................................................................2-5
Deleting pending jobs .....................................................................................................................................2-8
Making a test print ..........................................................................................................................................2-8
Calibrating the laser imager for the installed film ............................................................................................2-9
Opening or removing a cover ..........................................................................................................................2-9
Using the Web Portal to access additional functionality .................................................................................2-10
3 Maintenance and Troubleshooting
Overview: Status and error messages and codes ..............................................................................................3-1
Preventive maintenance ...................................................................................................................................3-2
Error indicators on the display screen ............................................................................................................3-4
Using the Web Portal to gain more information on errors .............................................................................. 3-5
Subsystem error codes and messages ..............................................................................................................3-5
Condition codes ..............................................................................................................................................3-9
Correcting film jams ......................................................................................................................................3-14
Display Screen is not functional ....................................................................................................................3-18
Calling for support ........................................................................................................................................3-18
4 Film Technical Information
General description .........................................................................................................................................4-1

ii
5 Specifications
Equipment Specifications ................................................................................................................................5-1
Operating Space Requirements .......................................................................................................................5-1
Environmental Requirements ..........................................................................................................................5-1
Environmental Effects .....................................................................................................................................5-2
Power Requirements .......................................................................................................................................5-2
Network Requirements ...................................................................................................................................5-2

Overview
2011-03-31 9G3886_en 1-1
1 Overview
The Laser Imaging System is a continuous-tone laser imager with an
internal photothermographic film processor. Heat, rather than photo
chemicals, is used to develop the film. This easy-to-use and reliable laser
imager provides high quality prints. Use the prints from this system for:
• Diagnostic purposes to determine patient treatments
• Referral, sharing, or educational purposes
The system receives and prints from image sources such as medical
electrical equipment (modalities) and workstations over the network.
You can send print jobs simultaneously from multiple image sources.
The open design lets you connect to modalities of all types and vendors.
IMPORTANT: Install the printing system in a secure location to protect
patient privacy rights if required by local regulations.
1Topcover. Covers the processor rollers. The top cover is interlocked.
2 Display screen. Your interface to the laser imager. Provides status and
error information.
3Rightcover. Protects sensitive electronic equipment. The right cover
is interlocked and is only accessed by service personnel.
4 Film supply. Install film cartridges here. Supports four film sizes.
5 Left cover. You might remove the left cover to clear an occasional
film jam. The left cover is interlocked.
6 Power switch. The power switch is on the back.
7 Exit tray. Extend the exit tray to hold large film (35 x 43 cm, or
14 x 17 in.) as it finishes printing. It can hold up to 50 processed sheets
of film.
4
71
2
3
5
6

1-2 9G3886_en 2011-03-31
Overview
Major internal assemblies
1Exposure transport. Moves the film past the scanning laser beam.
2Transport guides. Orient and center the film while moving the film from the supply to the imaging
portion of the laser imager.
3DICOM Raster Engine (DRE). A computer board that receives, processes, and manages the images.
4Feed rollers. Move the film through the laser imager.
5Processor rollers. The processor uses heat to develop the image written onto the film by the laser in the
optics module. The rollers move the film through the processor assembly, holding the film against the
processor drum.
6Processor drum. Provides the heat that processes the image on the film.
7Airflow manifolds. Remove heat and processing odors from the processor assembly.
8Pickup assembly. Lifts a single sheet of film from the supply cartridge and feeds it into the rollers.
9Exit rollers. Moves the film from the processor area to the exit tray.
10 Rollback assembly. Rolls the film cartridge cover back so the pickup assembly can lift the film. When
the laser imager is not printing, the cover is closed over the film cartridge to protect the film from light.
11 Charcoal filter. Absorbs the odors caused by heat processing.
12 Optics module. Writes the image onto the film while the film is moved through the exposure transport.
13 Accumulator. The film feeds into the accumulator as it is imaged. When imaging is complete, the film
is sent from the accumulator up to the processor assembly where the heat is applied to process the image.
H210_1012HC
1
2
3
4
5
678
9
10
11
12
13

Overview
2011-03-31 9G3886_en 1-3
How the laser imager works
The laser imager receives, processes, manages, and prints the images on
film. The laser imager has limited storage to hold a small number of
digital images. As images are received for printing, they are stored in
memory, placed in a sequential print queue, and are printed in order. The
laser imager can continue to accept incoming print jobs even if
temporarily unable to print (if the film supply is empty, etc).
During normal operation, the laser imager requires very little attention. It
prints automatically in response to print requests from the configured
image sources. Information sent with the images by the image source,
such as film type and size and image quality settings, is applied unless
you set the laser imager to override information that comes from the
image source.
Print sequence
Each time the laser imager receives a print request, the following print
sequence occurs. The blue arrows show the film path.
1. Suction cups in the pickup area lift a single sheet of film out of the
supply cartridge and feed the film into the transport rollers.
2. The transport rollers move the film down into the exposure transport
area.
3. The film moves down during imaging (as the optics module writes
the image onto film), reverses direction at the conclusion of
imaging, and then the film moves up into the processor.
4. As the film passes over the processor drum, the heat generated by
the drum develops the film.
5. The exit rollers move the developed film to the exit tray.

1-4 9G3886_en 2011-03-31
Overview
Film sizes
The laser imager supports four sizes:
• 35 x 43 cm (14 x 17 in.)
• 28 x 35 cm (11 x 14 in.)
• 25 x 30 cm (10 x 12 in.)
• 20 x 25 cm (8 x 10 in.)
For the specific films that are supported, see the Publications Cover
Page.
Automatic image quality and processing
An internal densitometer enables the laser imager to automatically adjust
image processing parameters (Automatic Image Quality Control, or
AIQC) to produce an optimal image. The laser imager adjusts these
parameters each time it prints a calibration film.
A calibration film is printed when:
• The film tray is inserted in the laser imager with film of a new lot
number.
• You request a calibration film at the display screen or the Web
Portal. For more information, see “Calibrating the laser imager for
the installed film” on page 2-9.
• A film cartridge is inserted into the laser imager for which a current
calibration is not stored.
Configuring and monitoring the system (using the Web
Portal)
The Web Portal is your interface to additional features. In addition to
the installation and setup of your system, you can view and manage the
laser imager's connections over the network, configure features, view
error messages, and access general status information at the Web Portal.
You can also check film count, film size, and film type.
For more information, see “Accessing the Web Portal” on page 2-10.

Overview
2011-03-31 9G3886_en 1-5
Enhancing serviceability with remote monitoring
Remote Management Services is set up through the Web Portal, and is
designed to enhance efficient system serviceability and simplify
analytical and service processes through the monitoring of your
equipment. Additionally, this simplifies the service process by providing
qualified service personnel with faster, easier, and more complete access
to the operational history of each system.
Remote Management Services provides the following for the laser
imager:
• Ability to monitor and diagnose error conditions without
introducing “downtime”
• Firewall-safe, Internet transmission of machine data, while
complying with patient confidentiality regulations
• Minimal effort to set up communication
• Flexibility to facilitate specific configurations at each site
Agency compliance
See the Safety Manual.
User guide conventions
The following special messages emphasize information or indicate
potential risks to personnel or equipment.
NOTE: Notesprovideadditionalinformation,such as expanded explanations,
hints, or reminders.
IMPORTANT: Important notes highlight critical policy information that
affects how you use this guide and this product.
CAUTION:
Cautions point out procedures that you must follow precisely to
avoid damage to the system or any of its components, loss of
data, or corruption of files in software applications.
DANGER: DANGER IDENTIFIES PROCEDURES THAT YOU
MUST FOLLOW PRECISELY TO AVOID INJURY TO
YOURSELF OR OTHERS.
LASER WARNING:
Laser warnings warn personnel that access to laser radiation is
possible and all personnel must avoid direct exposure to the
beam.

Basic Operating Tasks
2011-03-31 9G3886_en 2-1
2 Basic Operating Tasks
During normal operation, the laser imager receives and automatically
prints images sent by modalities over a network. Very little interaction is
required. You may do the following:
• Turn the power on (|) and off (0).
• Load film cartridges.
• Monitor the display screen for status and operating conditions.
Sometimes it will be necessary to perform preventive maintenance, filter
replacement, and other corrective actions such as a restart. (See
“Chapter 3 Maintenance and Troubleshooting”.)
You also may access the Web Portal to perform additional configuration,
optimize image quality, or do troubleshooting tasks. (See page 2-10.)

2-2 9G3886_en 2011-03-31
Basic Operating Tasks
Understanding the display screen
The display screen communicates the status of the laser imager.
Symbol or code Description
Top left of the
display screen:
Error or status code. The 3-digit code displays when the error or status condition is present.
See “Chapter 3 Maintenance and Troubleshooting” for a complete list of the codes and how
to resolve them. If the laser imager is on and a 3-digit code does not display, the laser
imager is operating normally.
If a different film size has been requested than what is installed, the requested film size
displays. See “Loading a different film size to match a print request” on page 2-7.
Lower left of the
display screen:
Film count. Displays the number of films that are remaining in the film cartridge.
The loaded film size also displays in this location.
Power When the symbol is green, the power is on and the laser imager is ready to print. The
symbol flashes while the laser imager is processing.
When the symbol is yellow, the laser imager is not ready to print. Examples are when the
laser imager is warming up or when the film cartridge is empty.
Calibrate Press to initiate film calibration. The symbol flashes while the calibration is in process. See
“Calibrating the laser imager for the installed film” on page 2-9.
Pause During normal operation, the symbol is off. When the film cartridge cover is open, the
symbol is on. To avoid exposing the film to light, do not open the film supply until the
symbol is off.
If the Pause symbol is on, you can press the symbol to temporarily pause printing. Any
jobs in progress finish printing, then the film cartridge cover closes.
Wait until the Pause symbol is off for cartridge replacement, etc.
Film Size When the symbol appears, the requested job requires a different film size. See “Loading a
different film size to match a print request” on page 2-7.
You can also delete a print request. See “Deleting pending jobs” on page 2-8.
Restart Restart the laser imager. An error code also displays. See “Restarting the laser imager” on
page 2-4.
Film Jam Film is jammed. The error code confirms the film jam and gives direction on where to find
the film inside the laser imager. See “Film jams” on page 3-4.
Maintenance Preventive maintenance is required. Check the error code to learn what action to take. See
“Preventive maintenance” on page 3-2.

Basic Operating Tasks
2011-03-31 9G3886_en 2-3
Turning the power on and off
To start the laser imager, press the power switch on the back of the laser
imager to on (|). Wait as the laser imager warms up. The warm-up period
might last up to 30 minutes. The display screen shows the progress as the
laser imager becomes ready to print.
Warming up
The warm-up period varies depending on the amount of time the laser
imager has been off and the ambient temperature. During warm-up, the
laser imager can receive and store images but cannot print films.
When the laser imager reaches operating temperature, the display screen
changes to show that the system is ready to print, and the laser imager
prints images that were received during the warm-up period.
Ready to print
Emergency shutdown
or power loss In the event of a power loss, or if an emergency requires an immediate
shutdown of the laser imager, films in process will not be completed.
However, when power is restored, the laser imager will restart. After
warming up, the laser imager automatically reprints any films that were
in process when the power was interrupted.
The power symbol is
yellow and flashing
while the laser
imager warms up
A countdown to zero (0) indicates
how soon the laser imager will be
ready to print
Film count
Green power symbol means "ready"
You can
calibrate the film
cartridge if
necessary

2-4 9G3886_en 2011-03-31
Basic Operating Tasks
Restarting the laser
imager If the laser imager encounters an error that is usually corrected with a
restart, the display screen shows the Restart symbol.
1. Press the power switch on the back of the laser imager off (0).
2. Press the power switch on (|).
If the error does not clear with after the restart, it might be necessary
to contact a qualified service provider.
Restart
The error code indicates
the error condition. You
may want to check the
“Troubleshooting” chapter
or the Quick Reference
Card to identify the error.

Basic Operating Tasks
2011-03-31 9G3886_en 2-5
Working with film cartridges
Checking film count The film count displays on the laser imager display screen.
Checking the size of
the loaded film The film size displays in the same location as the film count. The display
screen alternates between the film count and the size of the loaded film.
Film count is flashing
"0" When the film cartridge is empty, the film count flashes "0" and the
power symbol is yellow, which indicates that the laser imager cannot
print. Replace the film cartridge with a new one with the appropriate size
film. See page 2-6.
Film count
125 indicates a full cartridge
Film size
"35" indicates the 1st dimension of the
film cartridge. For example, "35" then
"43" appears if 35 x 43 cm film is
loaded. Then the film count displays
again.
When the film count is "0", you
must replace the film cartridge
before you can print again

2-6 9G3886_en 2011-03-31
Basic Operating Tasks
Inserting a new film
cartridge Before you insert a new film cartridge, make sure that the Pause symbol
is off. During normal operation, the symbol is off. When the film
cartridge cover is open, the symbol is on. To avoid exposing the film to
light, do not open the film supply until the Pause symbol is off.
If the Pause symbol is on, press the symbol to close the film cartridge
cover.
1. Open the film supply. Hold the edges of the film cartridge and lift
the empty cartridge out of the film supply.
2. Discard the removed cartridge.
3. Insert the new film cartridge. Align the cartridge with the label
facing up and the perforations to the front. Set the leading edge on
the cartridge guides, and then slide the film cartridge into the laser
imager to engage the detents in the bottom of the cartridge.
4. Close the film supply.
5. Check that the display screen changes to reflect the new film count.
Make sure the Pause symbol is off (not illuminated)
before you insert a new film cartridge.
Pause symbol is on Pause symbol is off
H210_1020AC
H210_1020ACA
Leading Edge
Detents
Perforations
Cartridge
Guide
Film Supply

Basic Operating Tasks
2011-03-31 9G3886_en 2-7
Loading a different
film size to match a
print request
If a print request requires a different film size, the requested film size
flashes on the display screen. Change the installed film to match the print
request.
1. If the Pause symbol is on, press it and wait until it goes off.
2. Open the film supply. Hold the edges of the film cartridge and lift
the cartridge out of the film supply.
3. Store the removed film cartridge.
4. Insert the new film cartridge. Align the cartridge with the label
facing up and the perforations to the front. Set the leading edge on
the cartridge guides, and then slide the film cartridge into the laser
imager to engage the detents in the bottom of the cartridge.
5. Close the film supply.
6. Check that the display screen changes to reflect the new film size.
The requested film
size flashes. In this
example, load
35 x 43 cm
(14 x 17 in.) film.
The Film Size symbol
indicates that you
must change the film size.
Screen 1: "35" flashes Screen 2: "43" flashes
In most cases, the Pause symbol is off. Do not open the film
supply if the Pause symbol is on. The Pause symbol indicates
that the film cartridge is open.
H210_1020AC
H210_1020ACA
Leading Edge
Detents
Perforations
Cartridge
Guide
Film Supply

2-8 9G3886_en 2011-03-31
Basic Operating Tasks
Deleting pending jobs
To cancel all print requests, press and hold the Film Size symbol for five
seconds. All print requests are deleted from the queue.
NOTE:
• A print request that cannot be printed is automatically deleted
from the laser imager. This situation could be caused by
invalid parameters from the modality, etc.
• If a job is not printable, the laser printer will eject a blank
film into the exit tray.
Making a test print
NOTE: You can make additional test prints at the Web Portal. For more
information, see “Accessing the Web Portal” on page 2-10.
Make a SMPTE test from the laser imager to check that you can print.
Press and then release the Calibration and Pause symbols. The symbols
flash until the test print is complete.
Press this symbol
for five seconds
Press these
two symbols at
the same time
for five
seconds

Basic Operating Tasks
2011-03-31 9G3886_en 2-9
Calibrating the laser imager for the installed film
In normal operating conditions, it is not necessary to calibrate the laser
imager for the film. Run a calibration when:
• Code 001 appears on the display screen.
• A calibration error occurs, indicated by codes 624, 631, or 632 on
the display screen.
• A "Not Calibrated" message appears on the Web Portal Home
screen.
The calibration initiates a test print with a step wedge pattern. The
pattern has a series of 21 step wedges of increasing optical density.
1. Press the symbol to start the calibration. The Calibration and Power
symbols both flash while the calibration is in progress.
2. When the symbols stop flashing, the calibration is complete.
NOTE: If the Calibration symbol turns from blue to yellow, there was a
problem with the calibration process. See “Calibration error” on
page 3-3.
Opening or removing a cover
You can open or remove the laser imager’s top cover, left cover, and film
supply. The covers are protected with an interlock mechanism to keep
the laser imager from printing when they are open, to keep you safe.
Code 701 alerts you that a cover and an interlock are open, and internal
power to the laser imager is turned off.
You might open the top or left cover to search for film jams. For more
information, see “Correcting film jams” on page 3-14.
Press to calibrate the laser
imager for the installed film
A cover is open

2-10 9G3886_en 2011-03-31
Basic Operating Tasks
Using the Web Portal to access additional functionality
The Web Portal is your interface to additional features. In addition to
the installation and setup of your system, you can view and manage the
laser imager's connections over the network, configure features, view
error messages and access general status information at the Web Portal.
You can also check film count, film size, and film type.
Troubleshooting tools include:
• Optimization of image quality for modalities.
• Retrieval of logs, statistics, and system status.
• Diagnostic utilities, including backup and restore.
The Web Portal provides an online Help system and a user’s guide to
assist you.
Accessing the Web
Portal To access the Web Portal, use a desktop or laptop computer that is
connected to the network.
1. On a desktop or laptop computer, start WINDOWS Internet
Explorer (version 6, 7, or 8).
2. In the address field, type: http://<laser imager’s IP address>
NOTE: If you do not know the IP address, check with your network
administrator or the person who installed the laser imager.
3. Click Go.
The main window for the Web Portal shows the general status, the
number of print jobs queued, the number of jobs waiting for film,
and the film count.
The center panel displays the screens where you view and perform
tasks. Online help is available by selecting Documentation from
the left panel, and the Help icon provides context-sensitive Help for
fields and pages.
The left panel also provides the links to all other screens.
NOTE: If you are using WINDOW Internet Explorer 8, place the
Internet Explorer window into compatibility view. After you
have opened the IE8 window, click the Compatibility View
toolbar button. This will correct some potential viewing issues
with IE 8. If the icon is not on the toolbar, select Compatibility
View from the Tools menu.