9
8
The machine will automatically perform a system self-test after it is turned on.
Most error codes are caused by banknote-blocked or dusty sensors. Check for
banknote jams and use a brush to clean the sensors, then restart the machine.
Troubleshooting
Code Problem Solution
E01/02 Left/right counting sensor Clean dust off sensor/ Replace sensor
E03 Code disc sensor Clean dust off sensor/fasten sensor/
replace sensor
E04 Feeder sensor Clean the obstruction/ Test MG function
E05 Receiving sensor Clean dust off sensor/ Replace sensor
E07
The machine is operated in a strong
magnetic field.
Keep it away from the strong magnetic
field.
Replace sensor.
E10
The machine is operated under direct
sunlight. Keep it away from direct sunlight.
UV sensitivity Lower UV sensitivity
MG sensor
E11 Button Open top cover, and fasten the connector
of button/ replace the button.
BF Wheels are running without banknotes. Press "RESET" and re-count.
EE1 Counterfeit or suspicious banknote.
Banknote without UV feature.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
EE2 Counterfeit or suspicious banknote.
Banknote without MG feature.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
EE3 Counterfeit or suspicious banknote.
Banknote without IR feature.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
EE4 Half-piece or torn banknote.
Left/right counting sensor
Remove and press "RESET" to
continue counting.
Clean dust off sensor/ Replace sensor
EE5
Banknotes do not feed into the
machine smoothly, or banknotes
are not coutned accurately.
Adjust the feeder according to
instructions on page 6.
EE6
Counterfeit or suspicious banknote.
Banknote without or with low MG
feature.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
EE7 Banknotes are not fed correctly into
the feeder.
Arrange banknotes according to
instructions on page 7.
EE8
Feeding board is not in the horizontal
position or banknote length not within
the range (110-180mm)
Adjust the position of the feeding board.
EE9
Feeding board is not in the horizontal
position or banknote width not within
the range (50-85mm)
Adjust the position of the feeding board.
EEA Some banknotes are glued together. Remove and press "RESET" to
continue counting.
Specifications
Counting Speed: 1000 Notes/Minute Feeder Capacity: 500 Notes
Holder Capacity: 200 Notes
Power Consumption: Working ≤ 90W Sleeping < 3W
Operating Temperature: 32℉~104℉(0℃~40℃)
Humidity: 60%~90% Noise: <60dB
Weight: 15lb(6.8kg) Dimensions: 9.6×10.9×9.7in(242×276×245mm)
Banknote Size: Min: 1.96×4.33in(50×110mm) Max: 3.34×7.08in(85×180mm)
Thickness: 0.0029~0.0059in(0.075~0.15mm)
Power Supply: 110V/60Hz
Banknote
CARNATION CARNATION