CCV Mobile Premium User manual

VERSION: 2.0
DATE: 02/2023
Quick Start Guide
POS TERMINAL
CCV

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
2
Table of contents
1. INTRODUCTION.....................................................................................................3
2. BASICS ....................................................................................................................4
2.1 POS TERMINAL ID ....................................................................................................... 4
2.2 SERVICE MENU ............................................................................................................ 4
2.3 SERVER CONFIGURATION PARAMETERS ................................................................. 5
2.3.1 IP PARAMETERS....................................................................................................... 5
2.3.2 CELLULAR NETWORK PARAMETERS ..................................................................... 5
3. POS TERMINAL STARTUP ......................................................................................6
3.1 STARTUP PROCEDURE................................................................................................ 6
3.2 SETTING UP COMMUNICATION MODULES........................................................... 12
3.2.1 LAN CONFIGURATION.......................................................................................... 13
3.2.2 WI-FI CONFIGURATION........................................................................................ 17
3.2.3 CELLULAR NETWORK CONFIGURATION............................................................ 21
3.2.4 ANDROID NETWORK CONFIGURATION ............................................................ 25
3.3 REGISTER INTERFACE (OPTIONAL)......................................................................... 29
3.4 ENERGY-SAVING MODE............................................................................................ 36
3.5 FACTORY SETTINGS .................................................................................................. 39
4. OVERVIEW OF MENU STRUCTURE ......................................................................43

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
3
1. Introduction
This Quick Start Guide will assist you with installation and support of the POS solution used by
Computop.
The CCV POS terminals used by Computop are based on PCI-certified hardware from the
manufacturer PAX. For a smoother user experience, the menu navigation is generally
standardized. There may be deviations due to technical expansions and functional
enhancements that may result from these changes.
The hardware installation and the hardware description of the POS terminal are not part of
this guide.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
4
2. Basics
2.1 POS terminal ID
Each POS terminal has a unique POS terminal ID. The POS terminal ID is linked to the
associated device serial number.
Only the unique serial number of a terminal can be activated using the associated POS
terminal ID.
2.2 Service menu
The service menu of the terminal is protected by a PIN. This is:
Note: Please share this information/PIN only with those employees who need it.
In the protected area of the service menu, basic settings on the POS terminal can be changed.
In the event of incorrect configuration, this can lead to the terminal no longer working
correctly or no longer being ready for operation.
There are three menu authorization classes
•Cashier → PIN:
•Manager (contains cashier-level menu items) → PIN:
•Technician (all menu functions available) → PIN:
Depending on the menu PIN entered, only the menu items permitted for that authorization
class are displayed.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
5
2.3 Server configuration parameters
Subsequent connection data may have to be taken into account on the firewall to ensure
successful connection to the server.
2.3.1 IP parameters
Live host connection data
•IP: 80.72.139.165
•Port: 9015
TEST host connection data
•IP address: 217.86.142.9
•Port: 9023
2.3.2 Cellular network parameters
A SIM card from TNS must be inserted in the terminal for use. The data for the TNS SIM card
are transferred automatically when the terminal is booted.
Connection data for cellular network
•Provider: TNS
•Access Point Name: m2m.tns.prod1
•APN user name: (empty)
•APN password: (empty)

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
6
3. POS terminal startup
New POS devices are usually delivered to the retailer pre-configured. For this reason, there
is generally no need to start up the POS terminal. All that is necessary is to set up
a communication module for operation via LAN or wireless LAN (WLAN). A device with a SIM
card is pre-configured and ready for use.
POS terminal startup is mandatory if the device has been reset to factory settings or if the
device was delivered unconfigured.
3.1 Startup procedure
Language selection
Various languages are available for language selection. English was selected for the
description.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
7
TID entry
Here, enter the terminal ID you received with the onboarding information.
Reentering the TID
Reenter the terminal ID to confirm.
Register
To connect to a register, select “Yes” (green check mark). Otherwise, select “No” (red X). The
configuration for register operation can be found under the register interface (optional).

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
8
Selecting host communication
Please proceed with communication module setup as described in Setting up
communication modules.
Startup
Wi-Fi can still be set up if the wireless LAN (WLAN) communication module is also present in
the terminal, Wi-Fi can still be set up.
The terminal now tries to dial up and it checks the network settings.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
9
Note:
When starting up after the factory setting, a successful connection must have been
established so that all necessary data could be loaded. If this is not successful, the terminal is
not ready for use.
Startup
Confirm the query by selecting the green check mark.
Please wait
An attempt is now made to establish a connection to the server.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
10
EMC configuration and diagnosis
An EMC diagnosis is now carried out and all configuration settings for card processing are
loaded.
Operation performed
Startup is now complete.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
11
Amount entry
The terminal now shows the amount entry screen and can process payments.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
12
3.2 Setting up communication modules
To access the network configuration menu:
In stand-alone mode, press the Favorites button and then the MENU button at the
bottom left.
In register mode, the menu is called up by pressing the STOP and CORR buttons
one after another with a lag of 3–4 seconds.
Mobile A920 (Android):
Tapping the “0.00” amount switches the screen to the Shortcuts display. First press the
Favorites button and then the MENU button at the bottom left.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
13
3.2.1 LAN configuration
Connection via LAN is provided for terminals with a LAN port. For this, a network cable must
be connected to the terminal’s LAN port.
The manuals for the CCV terminals can be found under the link below. They describe how to
connect the network cable to the various devices.
https://www.ccv.eu/de/service-support/businesspartner/download-bar/
Now connect the LAN cable to the terminal.
Note: The setup using DHCP described here is stored by default for configuration.
Main menu
After calling up the menu, the main menu appears. Now call up the Setup menu item.
Menu PIN entry
Enter the menu PIN: . The Setup menu is then called up.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
14
Setup
In the Setup menu, call up the Communication menu item.
Communication
In the Communication menu, call up the Network menu item.
Network
In the network menu, call up the New log-in menu item.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
15
LAN
Now select the LAN menu item.
DHCP
The Dynamic Host Configuration Protocol (DHCP) is a communication protocol used in
network technology. It enables a server to assign the network configuration to clients.
If DHCP is active in your network, confirm the query by selecting the green check mark.
Alternatively, a fixed IP address may also be assigned. In this case, press the red X and enter
the IP address, subnet mask and gateway manually on the following screen.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
16
Manual LAN settings
If you deselected DHCP on the previous screen, you can now manually set the IP address,
subnet mask and gateway manually. You can also enter two DNS servers here.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
17
3.2.2 Wi-Fi configuration
Main menu
After calling up the menu, the main menu appears. Now call up the Setup menu item.
Menu PIN entry
Enter the menu PIN: . The Setup menu is then called up.
Setup
In the Setup menu, call up the Communication menu item.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
18
Communication
In the Communication menu, call up the Network menu item.
Network
In the network menu, call up the New log-in menu item.
WLAN
Now select the WLAN menu item.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
19
Search
It will automatically search for available and visible wireless local area networks.
List of networks
Select your SSID/WLAN network from the list.

Quick Start Guide ― POS Terminal CCV
VERSION: 2.0
DATE: 02/2023
COMPUTOP PAYGATE GMBH | SCHWARZENBERGSTR. 4 | 96050 BAMBERG, GERMANY
TEL: [phone] | FAX: -30 | WWW.COMPUTOP.COM | HRB 3400 –AG BAMBERG
20
Network key
Enter the network key for the selected SSID/WLAN network here.
DHCP
The Dynamic Host Configuration Protocol (DHCP) is a communication protocol used in
network technology. It enables a server to assign the network configuration to clients.
If DHCP is active in your network, confirm the query by selecting the green check mark.
Alternatively, a fixed IP address may also be assigned. In this case, press the red X and enter
the IP address, subnet mask and gateway manually on the following screen.