CDP UPO11-1AX User manual

User Manual
Uninterruptible Power Supply System
Tower Online UPS
UPO11-1/1.5/2/3AX

Table of Contents
1. Important Safety Warning ................................................................................... 3
1-1. Transportation.................................................................................................... 3
1-2. Preparation ........................................................................................................ 3
1-3. Installation......................................................................................................... 3
1-4. Operation........................................................................................................... 3
1-5. Maintenance, service and faults........................................................................... 4
2. Installation and setup .......................................................................................... 5
2-1. Rear panel view.................................................................................................. 6
2-2. Setup the UPS.................................................................................................... 6
3. Operations ............................................................................................................ 9
3-1. Button operation ................................................................................................ 9
3-2. LCD Panel ........................................................................................................ 10
3-3. Audible Alarm................................................................................................... 11
3-4. LCD display wordings index............................................................................... 11
3-5. UPS Setting...................................................................................................... 12
3-6. Operating Mode Description .............................................................................. 17
3-7. Faults Reference Code....................................................................................... 19
3-8. Warning indicator ............................................................................................. 19
4. Troubleshooting.................................................................................................. 21
5. Storage and Maintenance...................................................................................22
6. Specifications ..................................................................................................... 23
Table of Contents
UPO11-1/1.5/2/3 AX Online UPS
User Manual

1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this
manual properly and read carefully the following instructions before installing the unit. Do not
operate this unit before reading through all safety information and operating instructions
carefully.
1-1. Transportation
Please transport the UPS system only in the original package to protect against shock
and impact.
1-2. Preparation
Condensation may occur if the UPS system is moved directly from cold to warm
environment. The UPS system must be absolutely dry before being installed. Please
allow at least two hours for the UPS system to acclimate the environment.
Do not install the UPS system near water or in moist environments.
Do not install the UPS system where it would be exposed to direct sunlight or near
heater.
Do not block ventilation holes in the UPS housing.
1-3. Installation
Do not connect appliances or devices which would overload the UPS system (e.g. laser
printers) to the UPS output sockets.
Place cables in such a way that no one can step on or trip over them.
Do not connect domestic appliances such as hair dryers to UPS output sockets.
The UPS can be operated by any individuals with no previous experience.
Connect the UPS system only to an earthed shockproof outlet which must be easily
accessible and close to the UPS system.
Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your
computer) to connect the UPS system to the building wiring outlet (shockproof outlet).
Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS
system.
When installing the equipment, it should ensure that the sum of the leakage current of
the UPS and the connected devices does not exceed 3.5mA.
1-4. Operation
Do not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations since this would cancel the protective
earthing of the UPS system and of all connected loads.
The UPS system features its own, internal current source (batteries). The UPS output
sockets or output terminals block may be electrically live even if the UPS system is not
connected to the building wiring outlet.
In order to fully disconnect the UPS system, first press the OFF/Enter button to
disconnect the mains.
Prevent no fluids or other foreign objects from inside of the UPS system.
1. Important Safety Warning
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1-5. Maintenance, service and faults
The UPS system operates with hazardous voltages. Repairs may be carried out only by
qualified maintenance personnel.
Caution - risk of electric shock. Even after the unit is disconnected from the mains
(building wiring outlet), components inside the UPS system are still connected to the
battery and electrically live and dangerous.
Before carrying out any kind of service and/or maintenance, disconnect the batteries and
verify that no current is present and no hazardous voltage exists in the terminals of high
capability capacitor such as BUS-capacitors.
Only persons are adequately familiar with batteries and with the required precautionary
measures may replace batteries and supervise operations. Unauthorized persons must
be kept well away from the batteries.
Caution - risk of electric shock. The battery circuit is not isolated from the input voltage.
Hazardous voltages may occur between the battery terminals and the ground. Before
touching, please verify that no voltage is present!
Batteries may cause electric shock and have a high short-circuit current. Please take the
precautionary measures specified below and any other measures necessary when
working with batteries:
－remove wristwatches, rings and other metal objects
－use only tools with insulated grips and handles.
When changing batteries, install the same number and same type of batteries.
Do not attempt to dispose of batteries by burning them. This could cause battery
explosion.
Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and
eyes. It may be toxic.
Please replace the fuse only with the same type and amperage in order to avoid fire
hazards.
Do not dismantle the UPS system.
1. Important Safety Warning
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2. Installation and setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use.
NOTE: There are two different types of online UPS: standard and long-run models. Please refer to
the following model table.
Model
Type
Model
Type
1K- 1.5K- 2K- 3K
Standard
1KL- 1.5KL- 2KL- 3KL
Long-run
2 - 1. Rear panel view
1K1.5K
NEMA Type NEMA Type
2K
NEMA Type
3K
NEMA Type
2. Installation and setup
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1. Programmable outlets: connect to non-critical loads.
2. Output receptacles: connect to mission-critical loads.
3. AC input
4. Input circuit breaker
5. Network/Fax/Modem surge protection
6. Emergency power off function connector (EPO)
7. USB communication port
8. RS-232 communication port
9. SNMP intelligent slot
10.External battery connection (only available for L model)
11.Output terminal
12.Output circuit breaker
13.Input terminal
2-2. Setup the UPS
Before installing the UPS, please read below to select proper location to install UPS.
1. UPS should be placed on the flat and clean surface. Place it in an area away from vibration,
dust, humidity, high temperature, flammable liquids, gases, corrosive and conductive
contaminants. Install the UPS indoors in a clean environment, where it is away from window
and door. Maintain minimum clearance of 100mm in the bottom of the UPS to avoid dust and
high temperature.
2. Maintain an ambient temperature range of 0ºC to 45ºC for UPS optimal operation. For every
5ºC above 45ºC, the UPS will derate 12% of nominal capacity at full load. The highest working
temperature requirement for UPS operation is 50ºC.
3. It’s required to maintain maximum altitude of 1000m to keep UPS normal operation at full load
UPS. If it’s used in high altitude area, please reduce connected load. Altitude derating power
with connected loads for UPS normal operation is listed as below:
4. Place UPS:
It’s equipped with fan for cooling. Therefore, place the UPS in a
well-ventilated area. It’s required to maintain minimum clearance of 100mm
in the front of the UPS and 300mm in the back and two sides of the UPS for
heat dissipation and easy-maintenance.
2. Installation and setup
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5. Connect To Transformer
Please do NOT connect transformer to output of the UPS. Otherwise, it will cause UPS internal
fault and force UPS to enter to fault mode. Please connect transformer to input of the UPS.
6. Connect to External Battery Pack
When connecting external battery packs, please be sure to connect polarity correctly. Connect
positive pole of battery pack to positive pole of external battery connector in UPS and negative
pole of battery pack to negative pole of external battery connector in UPS. Polarity misconnection
will cause UPS internal fault. It’s recommended to add one breaker between positive pole of
battery pack and positive pole of external battery connector in UPS to prevent damage to battery
packs from internal fault.
The required specification of breaker: voltage ≧1.25 x battery voltage/set; current ≧50A
Please choose battery size and connected numbers according to backup time requirement and
UPS specifications. To extend battery lifecycle, it’s recommended to use them in the temperature
range of 15ºC to 25ºC.
Step 1: External battery connection
Follow the right chart to make external battery connection.
Step 2: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid
using extension cords.
For 200/208/220/230/240VAC models: The power cord is supplied in the UPS package.
For 100/110/115/120/127VAC models: The power cord is attached to the UPS. The input plug
is a NEMA 5-15P for 1K, 1KL, 1.5K and 1.5KL models, NEMA 5-20P for 2K and 2KL models.
Note: For Low voltage models : Check if the site wiring fault indicator lights up in LCD panel. It will
be illuminated when the UPS is plugged into an improperly wired utility power outlet (Refer to
Troubleshooting section). Please also install a circuit breaker (40A) between the mains and AC
input in 3K model for safety operation.
Step 3: UPS output connection
Transformer
Transformer
2. Installation and setup
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For socket-type outputs, there two kinds of outputs: programmable outlets and general
outlets. Please connect non-critical devices to the programmable outlets and critical devices
to the general outlets. During power failure, you may extend the backup time to critical
devices by setting shorter backup time for non-critical devices.
For terminal-type input or outputs, please follow below steps for the wiring configuration:
a) Remove the small cover of the terminal block
b) Suggest using AWG14 or 2.1mm2power cords. Suggest using AWG12-10 or
3.3mm2-5.3mm2power cords for NEMA type.
c) Upon completion of the wiring configuration, please check whether the wires are securely
affixed.
d) Put the small cover back to the rear panel.
Step 4: Communication connection
Communication port:
USB port RS-232 port Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring, connect the
communication cable one end to the USB/RS-232 port and the other to the communication port of
your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and
monitor UPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing
either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring
options.
Step 5: Network connection
Network/Fax/Phone surge port
Connect a single modem/phone/fax line into surge-protected “IN” outlet on the back panel of the
UPS unit. Connect from “OUT” outlet to the equipment with another modem/fax/phone line cable.
Step 6: Disable and enable EPO function
Keep the pin 1 and pin 2 closed for UPS normal operation. To activate EPO function, cut the wire
between pin 1 and pin 2.
Step 7: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not expect
full battery run capability during this initial charge period.
It’s in closed status for UPS
normal operation.
2. Installation and setup
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Step 8 : Install software
For optimal computer system protection, install UPS monitoring software to fully configure UPS
shutdown. Use supplied RS-232 or USB communication cable to connect RS-232/USB port of UPS
and RS-232/USB port of PC. Then, follow below steps to install monitoring software.
1. Insert the included installation CD into CD-ROM drive and then follow the on-screen
instructions to proceed software installation. If there no screen shows 1 minute after inserting
the CD, please execute setup.exe file for initiating software installation.
2. Follow the on-screen instructions to install the software.
3. When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
3. Operations
3 - 1. Button operation
3. Operations
UPO11-1/1.5/2/3 AX Online UPS
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Button
Function
ON/Mute
Button
Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to
turn on the UPS.
Mute the alarm: After the UPS is turned on in battery mode, press and
hold this button for at least 3 seconds to disable or enable the alarm
system. But it’s not applied to the situations when warnings or errors
occur.
Up key: Press this button to display previous selection in UPS setting
mode.
Switch to UPS self-test mode: Press ON/Mute buttons for 3seconds to
enter UPS self-testing while in AC mode, ECO mode, or converter mode.
OFF/Enter
Button
Turn off the UPS: Press and hold this button at least 2 seconds to turn off
the UPS. UPS will be in standby mode under power normal or transfer to
Bypass mode if the Bypass enable setting by pressing this button.
Confirm selection key: Press this button to confirm selection in UPS setting
mode.
Select
Button

Switch LCD message: Press this button to change the LCD message for
input voltage, input frequency, battery voltage, output voltage and output
frequency. It will return back to default display when pausing for 10
seconds.
Setting mode: Press and hold this button for 3seconds to enter UPS
setting mode when Standby and Bypass mode.
Down key: Press this button to display next selection in UPS setting mode.
ON/Mute
+ Select
Button
Switch to bypass mode: When the main power is normal, press ON/Mute
and Select buttons simultaneously for 3seconds. Then UPS will enter to
bypass mode. This action will be ineffective when the input voltage is out
of acceptable range.
Exit setting mode or return to the upper menu: When working in setting
mode, press ON/Mute and Select buttons simultaneously for 0.2 seconds
to return to the upper menu. If it’s already in top menu, press these two
buttons at the same time to exit the setting mode.
9

3-2. LCD Panel
Input & Battery
Voltage Info
Battery Info
Remaining Backup
Info
Fault &Warning
Info
Output voltage
Info
Load Info
Mode operation
Info Programmable outlet Info
Mute operation
Display
Function
Backup time information
Indicates the estimated backup time.
H: hours, M: minute, S: second
Configuration and fault information
Indicates the configuration items, and the configuration items are listed in
details in section 3-5.
Indicates the warning and fault codes, and the codes are listed in details in
section 3-7 and 3-8.
Mute operation
Indicates that the UPS alarm is disabled.
Output information
Indicates the output voltage and output frequency.
Vac: AC voltage, Vdc: DC voltage, Hz: frequency
Load information
Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%.
Indicates overload.
Indicates the load or the UPS output is short circuit.
Programmable outlets information
Indicates that programmable management outlets are working.
Mode operation information
Indicates the UPS connects to the mains.
Indicates the battery is working.
Indicates the bypass circuit is working.
3. Operations
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Indicates the ECO mode is enabled.
Indicates the inverter circuit is working.
Indicates the output is working.
Battery information
Indicates the battery level by 0-24%, 25-49%, 50-74%, and 75-100%.
Indicates the battery is fault.
Indicates low battery level and low battery voltage.
Input & battery voltage information
Indicate the input voltage, input frequency and battery voltage.
Vac: AC voltage, Vdc: DC voltage, Hz: frequency
3-3. Audible Alarm
Battery Mode
Sounding every 5 seconds
Low Battery
Sounding every 2 seconds
Overload
Sounding every second
Fault
Continuously sounding
Bypass Mode
Sounding every 10 seconds
3-4. LCD display wordings index
Abbreviation
Display content
Meaning
ENA
Enable
DIS
Disable
ESC
Escape
HLS
High loss
LLS
Low loss
BAT
Battery
BAH
Battery AH
CHA
Charger current
CBV
Charger boost voltage
CFV
Charger float voltage
CF
Converter
ON
ON
EP
EPO
TP
Temperature
3. Operations
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CH
Charger
FU
Bypass frequency unstable
EE
EEPROM error
BR
Battery Replacement
3-5. UPS Setting
There are three parameters to set up the UPS.
Parameter 1: It’s for program alternatives. Refer to
below table.
Parameter 2 and parameter 3 are the setting options or
values for each program.
01: Output voltage setting
Interface
Setting
Parameter 3: Output voltage
For 200/208/220/230/240 VAC models, you may choose the
following output voltage:
200: presents output voltage is 200Vac
208: presents output voltage is 208Vac
220: presents output voltage is 220Vac
230: presents output voltage is 230Vac (Default)
240: presents output voltage is 240Vac
For 100/110/115/120/127 VAC models, you may choose the
following output voltage:
100: presents output voltage is 100Vac
110: presents output voltage is 110Vac
115: presents output voltage is 115Vac
120: presents output voltage is 120Vac (Default)
127: presents output voltage is 127Vac
02: Frequency Converter enable/disable
Interface
Setting
Parameter 2 & 3: Enable or disable converter mode. You
may choose the following two options:
CF ENA: converter mode enable
CF DIS: converter mode disable (Default)
Parameter 3Parameter 2
Parameter 1
3. Operations
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03: Output frequency setting
Interface
Setting
Parameter 2 & 3: Output frequency setting.
You may set the initial frequency on battery mode:
BAT 50: presents output frequency is 50Hz
BAT 60: presents output frequency is 60Hz
If converter mode is enabled, you may choose the following
output frequency:
CF 50: presents output frequency is 50Hz
CF 60: presents output frequency is 60Hz
04: ECO enable/disable
Interface
Setting
Parameter 3: Enable or disable ECO function. You may
choose the following two options:
ENA: ECO mode enable
DIS: ECO mode disable (Default)
05: ECO voltage range setting
Interface
Setting
Parameter 2 & 3: Set the acceptable high voltage point
and low voltage point for ECO mode by pressing Down key or
Up key.
HLS: High loss voltage in ECO mode in parameter 2.
For 200/208/220/230/240 VAC models, the setting range in
parameter 3 is from +7V to +24V of the nominal voltage.
(Default: +12V)
For 100/110/115/120/127 VAC models, the setting range in
parameter 3 is from +3V to +12V of the nominal voltage.
(Default: +6V)
LLS: Low loss voltage in ECO mode in parameter 2.
For 200/208/220/230/240 VAC models, the setting range in
parameter 3 is from -7V to -24V of the nominal voltage.
(Default: -12V)
For 100/110/115/120/127 VAC models, the setting voltage in
parameter 3 is from -3V to -12V of the nominal voltage.
(Default: -6V)
3. Operations
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06: Bypass enable/disable when UPS is off
Interface
Setting
Parameter 3: Enable or disable Bypass function. You may
choose the following two options:
ENA: Bypass enable
DIS: Bypass disable (Default)
07: Bypass voltage range setting
Interface
Setting
Parameter 2 & 3: Set the acceptable high voltage point
and acceptable low voltage point for Bypass mode by
pressing the Down key or Up key.
HLS: Bypass high voltage point
For 200/208/220/230/240 VAC models:
230-264: setting the high voltage point in parameter 3 from
230Vac to 264Vac. (Default: 264Vac)
For 100/110/115/120/127 VAC models:
120-140:setting the high voltage point in parameter 3 from
120Vac to 140Vac. (Default: 132Vac)
LLS: Bypass low voltage point
For 200/208/220/230/240 VAC models:
170-220: setting the low voltage point in parameter 3 from
170Vac to 220Vac. (Default: 170Vac)
For 100/110/115/120/127 VAC models:
85-115: setting the low voltage point in parameter 3 from
85Vac to 115Vac. (Default: 85Vac)
08: Bypass frequency range setting
Interface
Setting
Parameter 2 & 3: Set the acceptable high frequency point
and acceptable low frequency point for Bypass mode by
pressing the Down key or Up key.
HLS: Bypass high frequency point
For 50Hz output frequency models:
51-55Hz: setting the frequency high loss point from 51Hz to
55HZ(Default: 53.0Hz)
For 60Hz output frequency models:
61-65Hz: setting the frequency high loss point from 61Hz to
65Hz(Default: 63.0Hz)
LLS: Bypass low Frequency point
For 50Hz output frequency models:
45-49Hz: setting the frequency low loss point from 45Hz to
49HZ(Default: 47.0Hz)
For 60Hz output frequency models:
55-59Hz: setting the frequency low loss point from 55Hz to
59Hz(Default: 57.0Hz)
3. Operations
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09: Programmable outlets enable/disable
Interface
Setting
Parameter 3: Enable or disable programmable outlets.
ENA: Programmable outlets enable
DIS: Programmable outlets disable (Default)
10: Programmable outlets setting
Interface
Setting
Parameter 3: Set up backup time limits for programmable
outlets.
0-999: setting the backup time limits in minutes from 0-999
for programmable outlets which connect to non-critical
devices on battery mode. (Default: 999)
11: Autonomy limitation setting
Interface
Setting
Parameter 3: Set up backup time on battery mode for
general outlets.
0-999: setting the backup time in minutes from 0-999 for
general outlets on battery mode.
DIS: Disable the autonomy limitation and the backup time
will depend on battery capacity. (Default)
Note: When setting as “0”, the backup time will be only 10
seconds.
12: Battery total AH setting
Interface
Setting
Parameter 3: Set up the battery total AH of the UPS.
7-999: setting the battery total capacity from 7-999 in AH.
Please set the correct battery total capacity if external
battery bank is connected.
3. Operations
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13: Charger maximum current setting
Interface
Setting
Parameter 3: Set up the charger maximum current.
1/2/4/6/8: setting the charger maximum current
1/2/4/6/8* in Ampere. (Default: 8A)
*Note: This setting is only available for super charger.
14: Charger Boost voltage setting
Interface
Setting
Parameter 3: Set up the charger boost voltage.
2.25-2.40: setting the charger boost voltage from 2.25
V/cell to 2.40V/cell. (Default: 2.36V/cell)
15: Charger Float voltage setting
Interface
Setting
Parameter 3: Set up the charger float voltage.
2.20-2.33: setting the charger float voltage from 2.20
V/cell to 2.33V/cell. (Default: 2.28V/cell)
00: Exit setting
Interface
Setting
Exit the setting mode.
3. Operations
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3-6. Operating Mode Description
Operating mode
Description
LCD display
Online mode
When the input voltage is within
acceptable range, UPS will provide pure
and stable AC power to output. The UPS
will also charge the battery at online
mode.
ECO mode
Energy saving mode:
When the input voltage is within voltage
regulation range, UPS will bypass voltage
to output for energy saving. The UPS will
also charge the battery at ECO mode.
Frequency
Converter mode
When input frequency is within 40 Hz to
70 Hz, the UPS can be set at a constant
output frequency, 50 Hz or 60 Hz. The
UPS will still charge battery under this
mode.
3. Operations
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Battery mode
When the input voltage is beyond the
acceptable range or power failure, the
UPS will backup power from battery and
alarm is sounding every 5 seconds.
Bypass mode
When input voltage is within acceptable
range but UPS is overload, UPS will enter
bypass mode or bypass mode can be set
by front panel. Alarm is sounding every
10 seconds.
Standby mode
UPS is powered off and no output supply
power, but still can charge batteries.
3. Operations
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