Cisco AS5400XM User manual

Quick Start Guide
Cisco AS5350XM and Cisco AS5400XM Universal Gateways
INCLUDING LICENSE AND WARRANTY
1Cisco 90-Day Limited Hardware Warranty Terms
2Documents, Equipment, and Tools
3Install Chassis
4Install Modules
5Connect Cables
6Power Up the Universal Gateway
7Perform Initial Configuration
8Slot Numbering
9Obtaining Documentation
10 Documentation Feedback
11 Cisco Product Security Overview
12 Obtaining Technical Assistance
13 Obtaining Additional Publications and Information

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1 Cisco 90-Day Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period.
Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on
Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements
from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s
website: http://www.adobe.com
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
78-5236-01C0
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco warranty page appears.
d. Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after
receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your
Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number

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2 Documents, Equipment, and Tools
User Documentation
All of the documents described here are available online and on the Documentation DVD. To be sure of obtaining the latest
information, you should access the online documentation.
Note The information in this document applies to the Cisco AS5350XM and Cisco AS5400XM universal gateways.
To access online user documentation:
From Cisco.com at http://www.cisco.com, choose Technical Support & Documentation.
Cisco AS5350XM and Cisco AS5400XM Universal Gateway Documentation
Regulatory Compliance and Safety Information
The Regulatory Compliance and Safety Information document provides essential safety information applicable to your universal
gateway. A printed copy of this document is shipped with this device.
You can access this document at Technical Support & Documentation > Product Support > Universal Gateways and Access
Servers > Cisco AS5300 or Cisco AS5400 Series Universal Gateways > Install and Upgrade Guides.
Hardware Installation
The chassis installation guide provides additional detailed description, installation, and cabling information.
You can access this document at Technical Support & Documentation > Product Support > Universal Gateways and Access
Servers > Cisco AS5300 or Cisco AS5400 Series Universal Gateways > Install and Upgrade Guides.
Software Configuration
The software configuration guide provides additional detailed configuration information.
You can access this document at Technical Support & Documentation > Product Support > Universal Gateways and Access
Servers > Cisco AS5300 or Cisco AS5400 Series Universal Gateways > Configuration Guides.
Cisco IOS Software Documentation
Master Index to Software Documentation
The master index provides links to topics and commands for specific Cisco IOS software releases.
You can access these documents at Technical Support & Documentation > Product Support > Cisco IOS Software > Cisco IOS
Software Release you are using > Master Index.
Configuration Guides
The Cisco IOS software configuration guides provide detailed configuration procedures and examples.
You can access these documents at Technical Support & Documentation > Product Support > Cisco IOS Software > Cisco IOS
Software Release you are using > Configuration Guides.
Product serial number
Maintenance contract number

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Command References
The Cisco IOS software command references provide detailed information about each command.
You can access these documents at Technical Support & Documentation > Product Support > Cisco IOS Software > Cisco IOS
Software Release you are using > Command References.
New Feature Documentation
New feature documentation contains detailed information about new features introduced in specific Cisco IOS releases.
You can access these documents at Technical Support & Documentation > Product Support > Cisco IOS Software > Cisco IOS
Software Release you are using > Feature Guides.
If you have an account on Cisco.com, you can get updated information about platform support for features by accessing Feature
Navigator at the following URL:
http://tools.cisco.com/ITDIT/CFN/jsp/index.jsp
Release Notes
Cisco IOS release notes for all platforms provide up-to-date information about specific Cisco IOS software releases.
You can access these documents at Technical Support & Documentation > Product Support > Cisco IOS Software > Cisco IOS
Software Release you are using > Release Notes.
Items Included with Cisco AS5350XM and Cisco AS5400XM Universal Gateways
•19-inch (48.26-cm) and 24-inch (60.96-cm) rack-mount kits
•Rubber feet for desktop installation
•RJ-45-to-DB-9 female DTE adapter (labeled TERMINAL)
•RJ-45-to-DB-25 female DTE adapter (labeled TERMINAL)
•RJ-45-to-DB-25 male DCE adapter (labeled MODEM)
•RJ-45-to-RJ-45 rollover console cable
•ESD-preventive wrist strap
•Nylon cable ties
•Cable tie holder
•Grounding lug
•Cisco Information Package
Items Not Included
Individual items in this list may be required for your particular application:
•Straight-through RJ-45-to-RJ-45 cable for an Ethernet connection
•Straight-through RJ-45-to-RJ-45 cables for T1 connections
•E1 cables for E1 connections
•Ethernet hub, Gigabit Ethernet switch, or PC with a network interface card for Ethernet LAN connections
•PC running terminal emulation software for local administrative access
•Modem for remote administrative access
•One breakout cable consisting of a 36-pin connector connected to eight RJ-45 adapters for CT1/CE1 connections
•75-ohm coaxial cable for a CT3 connection

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3 Install Chassis
Note The information in this document applies to the Cisco AS5350XM and Cisco AS5400XM universal gateways.
Safety Information
For safety information you need to know before working on your Cisco universal gateway, see the Regulatory Compliance and
Safety Information document that accompanied this device.
Setting Up the Chassis
You can install the chassis in a rack or set it on a desktop. Select the procedure that best meets the needs of your network:
•Rack-Mounting the Chassis, page 5
•Desktop Installation, page 7
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only
through the use of a special tool, lock and key, or other means of security. Statement 1017
Rack-Mounting the Chassis
This section describes how to rack-mount the chassis. The universal gateway arrives with 19-inch (48.26-cm) rack-mount
brackets and larger brackets for use with a 23-inch (58.42-cm) or 24-inch (60.96-cm) rack.
Figure 1 Cisco AS5350XM Universal Gateway Rack-Mount Brackets
Figure 2 Cisco AS5400XM Universal Gateway Rack-Mount Brackets
The following information will help you plan your equipment rack configuration:
•Enclosed racks must have adequate ventilation. Ensure that the rack is not congested, because each unit generates heat. An
enclosed rack should have louvered sides and a fan to provide cooling air. Heat generated by equipment near the bottom of
the rack can be drawn upward into the intake ports of the equipment above.
36012
Bracket for 23-inch rackBracket for 19-inch rack
H6028
Bracket for 23- or 24-inch rackBracket for 19-inch rack

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•When mounting a chassis in an open rack, ensure that the rack frame does not block the intake or exhaust ports. If the
chassis is installed on slides, check the position of the chassis when it is seated in the rack.
•Baffles can isolate exhaust air from intake air, which also helps to draw cooling air through the chassis. The best placement
of the baffles depends on the airflow patterns in the rack, which can be found by experimenting with different
configurations.
•When equipment installed in a rack (particularly in an enclosed rack) fails, try operating the equipment by itself, if possible.
Power down other equipment in the rack (and in adjacent racks) to allow the unit under test a maximum of cooling air and
clean power.
•Install the chassis and external devices to which it will connect in a contiguous stack.
Required Tools and Equipment
You need the following tools and equipment to rack-mount the chassis:
•Number 2 Phillips screwdriver (not included)
•Medium flat-blade screwdriver (not included)
•Screws for attaching the chassis to the rack (not included)
•Standard rack-mount brackets (included)
•Screws for attaching the brackets to the chassis (included)
Attaching Brackets
Attach the mounting brackets to the chassis as shown, using the screws provided. Attach the second bracket to the opposite side
of the chassis.
Note The chassis may be installed with either the front panel or the back panel facing forward.
Figure 3 Cisco AS5350XM Universal Gateway Bracket Installation—Front Panel Forward (19-Inch Rack)
Figure 4 Cisco AS5400XM Universal Gateway Bracket Installation—Front Panel Forward (19-Inch Rack)
35669
H10643

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Installation in a Rack
Install the chassis in the rack. Rack-mounting screws are not provided. Use two screws for each side (supplied with the rack).
Figure 5 Installing the Cisco AS5350XM Universal Gateway in a Rack (19-Inch Rack)
Figure 6 Installing the Cisco AS5400XM Universal Gateway in a Rack (19-Inch Rack)
Desktop Installation
For desktop or shelf mounting, use the rubber “feet” shipped on a black adhesive strip with the chassis. They protect the chassis
and provide a nonskid surface.
The location of the chassis is extremely important for proper operation. Equipment placed too close together, inadequate
ventilation, and inaccessible panels can cause malfunctions and shutdowns, and can make maintenance difficult. The following
information will help you to plan the location of the chassis:
•Plan for access to both front and back panels of the chassis.
•Ensure that the room where the chassis operates has adequate ventilation. Remember that electrical equipment generates
heat. Ambient air temperature may not cool equipment to acceptable operating temperatures without adequate ventilation.
To attach the rubber feet, follow these steps:
Step 1 Locate the rubber feet that shipped with the chassis.
Step 2 Place the universal gateway upside-down on a smooth, flat surface.
Step 3 Peel the rubber feet off the black adhesive strip, and attach them adhesive-side-down at each corner of the underside of
the chassis.
Step 4 Place the universal gateway top-side-up on a flat, smooth, secure surface.
35659
29034

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Caution Do not place anything on top of the universal gateway that weighs more than 10 lb (4.5 kg). Excessive weight on
top could damage the chassis.
Chassis Ground Connection
You must connect the chassis to a reliable earth ground by using the ground lug (provided) and size AWG 6 (13 mm2) wire.
To attach the chassis ground, follow these steps:
Step 1 Strip one end of the ground wire to expose approximately 0.75 in. (20 mm) of conductor.
Step 2 Crimp the ground wire to the ground lug, using a crimp tool of the appropriate size.
Step 3 Attach the ground lug to the chassis as shown in Figure 7 and Figure 8. Use a medium flat-blade screwdriver and the
screws supplied with the ground lug. Tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m).
Figure 7 Cisco AS5350XM Universal Gateway Ground Lug Attachment
Figure 8 Cisco AS5400XM Universal Gateway Ground Lug Attachment
Step 4 Connect the other end of the ground wire to a suitable grounding point at your site.
82735
Ground lug
attachment
82734
Ground lug
attachment

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4 Install Modules
Note The information in this document applies to the Cisco AS5350XM and Cisco AS5400XM universal gateways.
Note The Cisco AS5350XM and Cisco AS5400XM universal gateways come with carrier cards and feature cards already
installed. If you are not installing additional carrier cards or feature cards, proceed to the “Connect Cables” section on
page 15.
For additional information about installing carrier cards and feature cards, see the Cisco AS5350XM and Cisco AS5400XM
Universal Gateways Card Installation Guide.
You can access this document at Technical Support & Documentation > Product Support > Universal Gateways and Access
Servers > Cisco AS5300 or Cisco AS5400 Series Universal Gateways > Install and Upgrade Guides.
Installing Carrier Cards
Caution The carrier cards that carry the feature cards are not hot-swappable. Removing or replacing a carrier card while
the system is still powered up may cause permanent damage to electronic circuits on the card.
Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001
Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network
voltages. Statement 1041
Installing a Carrier Card
If you need to install a carrier card, follow these steps:
Step 1 Make sure the chassis is powered down.
Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the
power at the circuit breaker on DC units. Statement 12
Step 2 Attach an ESD-preventive wrist strap.
Step 3 Slide the carrier card into the slot until it touches the backplane connector. (See Figure 9 and Figure 10.)
Figure 9 Install the Carrier Card in the Cisco AS5350XM Universal Gateway
36004

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Figure 10 Install the Carrier Card in the Cisco AS5400XM Universal Gateway
Step 4 Align the captive screws with their holes, and seat the card completely.
Step 5 Tighten the two captive screws to secure the carrier card to the chassis. (See Figure 11 and Figure 12.)
Figure 11 Tighten the Captive Screws on the Cisco AS5350XM Universal Gateway
Figure 12 Tighten the Captive Screws on the Cisco AS5400XM Universal Gateway
Step 6 If the carrier card has a blank feature card slot, install a blank cover over the open feature card slot to ensure proper
airflow inside the chassis.
Figure 13 Blank Feature Card Cover
37161
36005
Captive screw
Captive screw
37162
Captive
screw Captive
screw
36033