Cisco ENH900EXT User manual

Cisco Model DPC3925 and EPC3925
8x4 DOCSIS 3.0 Wireless
Residential Gateway with Embedded
Digital Voice Adapter User Guide
In This Document
 IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2
 Introduction ............................................................................................................... 12
 What's In th Carton? ............................................................................................... 14
 Front Pan l D scription ........................................................................................... 15
 Back Pan l D scription ............................................................................................ 16
 What Ar th Syst m R quir m nts for Int rn t S rvic ? .................................. 18
 How Do I Subscrib to High-Sp d Int rn t and T l phon S rvic ? ............. 19
 Wh r Is th B st Location for My DOCSIS R sid ntial Gat way? .................. 21
 How Do I Mount th Mod m on a Wall? (Optional) ........................................... 22
 What Ar th R quir m nts for T l phon S rvic ? ........................................... 25
 How Do I Conn ct My Gat way for Int rn t and T l phon S rvic ? ............. 26
 How Do I Configur My DOCSIS R sid ntial Gat way? ................................... 29
 Configur Wir l ss S ttings .................................................................................... 38
 Configur S curity .................................................................................................... 54
 Control Acc ss to th Gat way ............................................................................... 63
 Configur Applications and Gaming ..................................................................... 72
 Manag th Gat way ................................................................................................ 78
 Monitor Gat way Status .......................................................................................... 87
 Fr qu ntly Ask d Qu stions ................................................................................... 94
 Tips for Improv d P rformanc ............................................................................. 98
 Front Pan l LED Status Indicator Functions ......................................................... 99
 Notic s ...................................................................................................................... 103

2 4042592 Rev B
IMPORTANT
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Notice to Installers
Th s rvicing instructions in this notic ar for us by qualifi d s rvic p rsonn l only. To r duc th
risk of l ctric shock, do not p rform any s rvicing oth r than that contain d in th op rating
instructions, unl ss you ar qualifi d to do so.
Notice à l’attention es installateurs e réseaux câblés
L s instructions r lativ s aux int rv ntions d’ ntr ti n, fourni s dans la prés nt notic , s’adr ss nt
xclusiv m nt au p rsonn l t chniqu qualifié. Pour réduir l s risqu s d chocs él ctriqu s, n’ ff ctu r
aucun int rv ntion autr qu c ll s décrit s dans l mod d' mploi t l s instructions r lativ s au
fonctionn m nt, à moins qu vous n soy z qualifié pour c fair .

4042592 Rev B 3
IMPORTANT SAFETY INSTRUCTIONS
Mitteilung für CATV-Techniker
Di in di s r Mitt ilung aufg führt n Wartungsanw isung n sind ausschli ßlich für qualifizi rt s
Fachp rsonal b stimmt. Um di G fahr in s l ktrisch n Schlags zu r duzi r n, sollt n Si k in
Wartungsarb it n durchführ n, di nicht ausdrücklich in d r B di nungsanl itung aufg führt sind,
auß r Si sind zur Durchführung solch r Arb it n qualifizi rt.
Aviso a los instala ores e sistemas CATV
Las instruccion s d r paración cont nidas n l pr s nt aviso son para uso xclusivo por part d
p rsonal d mant nimi nto cualificado. Con l fin d r ducir l ri sgo d d scarga léctrica, no r alic
ninguna otra op ración d r paración distinta a las cont nidas n las instruccion s d funcionami nto, a
m nos qu pos a la cualificación n c saria para hac rlo.
20080814_Install r820_Intl

4 4042592 Rev B
IMPORTANT
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
1) R ad th s instructions.
2) K p th s instructions.
3) H d all warnings.
4) Follow all instructions.
5) Do not us this apparatus n ar wat r.
6) Cl an only with dry cloth.
7) Do not block any v ntilation op nings. Install in accordanc with th manufactur r's
instructions.
8) Do not install n ar any h at sourc s such as radiators, h at r gist rs, stov s, or oth r
apparatus (including amplifi rs) that produc h at.
9) Do not d f at th saf ty purpos of th polariz d or grounding-typ plug. A
polariz d plug has two blad s with on wid r than th oth r. A grounding-typ
plug has two blad s and a third grounding prong. Th wid blad or th third
prong ar provid d for your saf ty. If th provid d plug do s not fit into your
outl t, consult an l ctrician for r plac m nt of th obsol t outl t.
10) Prot ct th pow r cord from b ing walk d on or pinch d particularly at plugs,
conv ni nc r c ptacl s, and th point wh r th y xit from th apparatus.
11) Only us attachm nts/acc ssori s sp cifi d by th manufactur r.
12) Us only with th cart, stand, tripod, brack t, or tabl sp cifi d by th manufactur r,
or sold with th apparatus. Wh n a cart is us d, us caution wh n moving th
cart/apparatus combination to avoid injury from tip-ov r.
13) Unplug this apparatus during lightning storms or wh n unus d for long p riods of
tim .
14) R f r all s rvicing to qualifi d s rvic p rsonn l. S rvicing is r quir d wh n th
apparatus has b n damag d in any way, such as a pow r-supply cord or plug is
damag d, liquid has b n spill d or obj cts hav fall n into th apparatus, th
apparatus has b n xpos d to rain or moistur , do s not op rat normally, or has
b n dropp d.
Power Source Warning
A lab l on this product indicat s th corr ct pow r sourc for this product. Op rat this product only
from an l ctrical outl t with th voltag and fr qu ncy indicat d on th product lab l. If you ar
unc rtain of th typ of pow r supply to your hom or busin ss, consult your s rvic provid r or your
local pow r company.
Th AC inl t on th unit must r main acc ssibl and op rabl at all tim s.
Groun the Pro uct
WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial
cable wiring be sure the cable system is grounded (earthed). Grounding provides some
protection against voltage surges and built-up static charges.

4042592 Rev B 5
IMPORTANT SAFETY INSTRUCTIONS
Protect the Pro uct from Lightning
In addition to disconn cting th AC pow r from th wall outl t, disconn ct th signal inputs.
Verify the Power Source from the On/Off Power Light
Wh n th on/off pow r light is not illuminat d, th apparatus may still b conn ct d to th pow r
sourc . Th light may go out wh n th apparatus is turn d off, r gardl ss of wh th r it is still plugg d
into an AC pow r sourc .
Eliminate AC Mains Overloa s
WARNING: Avoid electric shock and fire hazard! Do not overload AC mains outlets
extension cords or integral convenience receptacles. For products that require battery
power or other power sources to operate them refer to the operating instructions for
those products.
Provi e Ventilation an Select a Location
 R mov all packaging mat rial b for applying pow r to th product.
 Do not plac this apparatus on a b d, sofa, rug, or similar surfac .
 Do not plac this apparatus on an unstabl surfac .
 Do not install this apparatus in an nclosur , such as a bookcas or rack, unl ss th installation
provid s prop r v ntilation.
 Do not plac nt rtainm nt d vic s (such as VCRs or DVDs), lamps, books, vas s with liquids, or
oth r obj cts on top of this product.
 Do not block v ntilation op nings.
Protect from Exposure to Moisture an Foreign Objects
WARNING: Avoid electric shock and fire hazard! Do not expose this product to
dripping or splashing liquids rain or moisture. Objects filled with liquids such as
vases should not be placed on this apparatus.
WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning.
Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning
device (dust remover) to clean this product.
WARNING: Avoid electric shock and fire hazard! Never push objects through the
openings in this product. Foreign objects can cause electrical shorts that can result in
electric shock or fire.
Service Warnings
WARNING: Avoid electric shock! Do not open the cover of this product. Opening or
removing the cover may expose you to dangerous voltages. If you open the cover your
warranty will be void. This product contains no user-serviceable parts.

6 4042592 Rev B
IMPORTANT
SAFETY INSTRUCTIONS
Check Pro uct Safety
Upon compl tion of any s rvic or r pairs to this product, th s rvic t chnician must p rform saf ty
ch cks to d t rmin that this product is in prop r op rating condition.
Protect the Pro uct When Moving It
Always disconn ct th pow r sourc wh n moving th apparatus or conn cting or disconn cting
cabl s.
Telephone Equipment Notice
Wh n using your t l phon quipm nt, basic saf ty pr cautions should always b follow d to r duc
th risk of fir , l ctric stock and injury to p rsons, including th following:
1. Do not us this product n ar wat r, for xampl , n ar a bath tub, wash bowl, kitch n sink or laundry
tub, in a w t bas m nt or n ar a swimming pool.
2. Avoid using a t l phon (oth r than a cordl ss typ ) during an l ctrical storm. Th r may b a
r mot risk of l ctric shock from lightning.
3. Do not us th t l phon to r port a gas l ak in th vicinity of th l ak.
CAUTION: To reduce the risk of fire use only No. 26 AWG or larger
telecommunication line cord.
SAVE THESE INSTRUCTIONS
20090915_Mod m No Batt ry_Saf ty

IMPORTANT SAFETY INSTRUCTIONS
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7
United States FCC Compliance
This d vic has b n t st d and found to comply with th limits for a Class B digital d vic ,
pursuant to part 15 of th FCC Rul s. Th s limits ar d sign d to provid r asonabl
prot ction against such int rf r nc in a r sid ntial installation. This quipm nt g n rat s,
us s, and can radiat radio fr qu ncy n rgy. If not install d and us d in accordanc with th
instructions, it may caus harmful int rf r nc to radio communications. How v r, th r is
no guarant that int rf r nc will not occur in a particular installation. If this quipm nt
do s caus harmful int rf r nc to radio or t l vision r c ption, which can b d t rmin d by
turning th quipm nt OFF and ON, th us r is ncourag d to try to corr ct th int rf r nc
by on or mor of th following m asur s:
 R ori nt or r locat th r c iving ant nna.
 Incr as th s paration b tw n th quipm nt and r c iv r.
 Conn ct th quipm nt into an outl t on a circuit diff r nt from that to which th
r c iv r is conn ct d.
 Consult th s rvic provid r or an xp ri nc d radio/t l vision t chnician for h lp.
Any chang s or modifications not xpr ssly approv d by Cisco Syst ms, Inc., could void th
us r's authority to op rat th quipm nt.
Th information shown in th FCC D claration of Conformity paragraph b low is a
r quir m nt of th FCC and is int nd d to supply you with information r garding th FCC
approval of this d vic . The phone numbers listed are for FCC-related questions only and not
intended for questions regarding the connection or operation for this device. Please contact your
service provider for any questions you may have regarding the operation or installation of this device.
Declaration of Conformity
This d vic compli s with Part 15 of FCC
Rul s. Op ration is subj ct to th following two
conditions: 1) th d vic may not caus
harmful int rf r nc , and 2) th d vic must
acc pt any int rf r nc r c iv d, including
int rf r nc that may caus und sir d
op ration.
DOCSIS R sid ntial Gat way
Mod l: DPC3925/EPC3925
Manufactur d by:
Cisco Syst ms, Inc.
5030 Sugarloaf Parkway
Lawr nc vill , G orgia 30044 USA
T l phon : 770-236-1077
Cana a EMI Regulation
This Class B digital apparatus compli s with Canadian ICES-003.
C t appar il numériqu d la class B st conform à la norm NMB-003 du Canada.
Dynamic Frequency Selection (DFS) Dual Ban Frequencies
Som configurations of this product may op rat in th 5150-5250MHz and
5470-5725MHz bands. If you s l ct a chann l in th s fr qu ncy rang s, th product is
r strict d to indoor op ration only p r FCC guidanc . Th us of this product on th aff ct d
fr qu nci s wh n outsid is in non-complianc of th FCC r gulations and guid lin s.

IMPORTANT SAFETY INSTRUCTIONS
8
40
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Ra iation Exposure Statements
Note: This transmitt r must not b co-locat d or op rat d in conjunction with any oth r
ant nna or transmitt r. This quipm nt should b install d and op rat d with a minimum
distanc of 7.9 inch s (20 cm) b tw n th radiator and your body.
US
This syst m has b n valuat d for RF xposur for humans in r f r nc to ANSI C 95.1
(Am rican National Standards Institut ) limits. Th valuation was bas d in accordanc with
FCC OET Bull tin 65C r v 01.01 in complianc with Part 2.1091 and Part 15.27. Th minimum
s paration distanc from th ant nna to g n ral bystand r is 7.9 inch s (20 cm) to maintain
complianc .
Cana a
This syst m has b n valuat d for RF xposur for humans in r f r nc to ANSI C 95.1
limits. Th valuation was bas d on valuation p r RSS-102 R v 2. Th minimum s paration
distanc from th ant nna to g n ral bystand r is 7.9 inch s (20 cm) to maintain complianc .
EU
This syst m has b n valuat d for RF xposur for humans in r f r nc to th ICNIRP
(Int rnational Commission on Non-Ionizing Radiation Prot ction) limits. Th valuation was
bas d on th EN 50385 Product Standard to D monstrat Complianc of Radio Bas Stations
and Fix d T rminals for Wir l ss T l communications Syst ms with basic r strictions or
r f r nc l v ls r lat d to Human Exposur to Radio Fr qu ncy El ctromagn tic Fi lds from
300 MHz to 40 GHz. Th minimum s paration distanc from th ant nna to g n ral
bystand r is 20 cm (7.9 inch s).
Australia
This syst m has b n valuat d for RF xposur as r f r nc d in th Australian Radiation
Prot ction standard and has b n valuat d to th ICNIRP (Int rnational Commission on
Non-Ionizing Radiation Prot ction) limits. Th minimum s paration distanc from th
ant nna to g n ral bystand r is 20 cm (7.9 inch s).
20091016 FCC DomandIntl

IMPORTANT SAFETY INSTRUCTIONS
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9
CE Compliance
Declaration of Conformity with Regar to the EU Directive 1999/5/EC
(R&TTE Directive)
This d claration is only valid for configurations (combinations of softwar , firmwar and
hardwar ) support d or provid d by Cisco Syst ms for us within th EU. Th us of
softwar or firmwar not support d or provid d by Cisco Syst ms may r sult in th
quipm nt no long r b ing compliant with th r gulatory r quir m nts.

IMPORTANT SAFETY INSTRUCTIONS
10
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Rev
B
Note: Th full d claration of conformity for this product can b found in th D clarations of
Conformity and R gulatory Information s ction of th appropriat product hardwar
installation guid , which is availabl on Cisco.com.
Th following standards w r appli d during th ass ssm nt of th product against th
r quir m nts of th Dir ctiv 1999/5/EC:
 Radio: EN 300 328
 EMC: EN 301 489-1 and EN 301 489-17
 Saf ty: EN 60950 and EN 50385
Th CE mark and class-2 id ntifi r ar affix d to th product and its packaging. This product
conforms to th following Europ an dir ctiv s:
-1999/5/EC
National Restrictions
This product is for indoor us only.
France
For 2.4 GHz, th output pow r is r strict d to 10 mW EIRP wh n th product is us d
outdoors in th band 2454 - 2483, 5 MHz. Th r ar no r strictions wh n us d in oth r parts
of th 2.4 GHz band. Ch ck http://www.arc p.fr/ for mor d tails.
Pour la band 2,4 GHz, la puissanc st limité à 10 mW n p.i.r. . pour l s équip m nts
utilisés n xtéri ur dans la band 2454 - 2483,5 MHz. Il n'y a pas d r strictions pour d s
utilisations dans d'autr s parti s d la band 2,4 GHz. Consult z http://www.arc p.fr/ pour
d plus ampl s détails.
Italy
This product m ts th National Radio Int rfac and th r quir m nts sp cifi d in th
National Fr qu ncy Allocation Tabl for Italy. Unl ss this wir l ss LAN product is op rating
within th boundari s of th own r's prop rty, its us r quir s a “g n ral authorization.”
Pl as ch ck http://www.comunicazioni.it/it/ for mor d tails.
Qu sto prodotto è conform alla sp cifich di Int rfaccia Radio Nazionali risp tta il Piano
Nazional di ripartizion d ll fr qu nz in Italia. S non vi n installato all 'int rno d l
proprio fondo, l'utilizzo di prodotti Wir l ss LAN richi d una “Autorizzazion G n ral ”.
Consultar http://www.comunicazioni.it/it/ p r maggiori d ttagli.
Latvia
Th outdoor usag of th 2.4 GHz band r quir s an authorization from th El ctronic
Communications Offic . Pl as ch ck http://www. sd.lv for mor d tails.
2,4 GHz fr kv n?u joslas izmantošanai ?rpus t lp?m n pi ci šama at?auja no El ktronisko
sakaru dir kcijas. Vair?k inform?cijas: http://www. sd.lv.
Note: Th r gulatory limits for maximum output pow r ar sp cifi d in EIRP. Th EIRP l v l
of a d vic can b calculat d by adding th gain of th ant nna us d (sp cifi d in dBi) to th
output pow r availabl at th conn ctor (sp cifi d in dBm).

IMPORTANT SAFETY INSTRUCTIONS
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11
Antennas
Us only th ant nna suppli d with th product.
20090312 CE_Gat way

12 4042592 Rev B
Intro uction
Intro uction
W lcom to th xciting world of high-sp d Int rn t and high-quality digital
t l phon s rvic . Your n w Cisco
®
Mod l DPC3925 DOCSIS
®
3.0 or EPC3925
EuroDOCSIS™ Wir l ss R sid ntial Gat way with Emb dd d Digital Voic Adapt r
is a cabl mod m that m ts industry standards for high-sp d data conn ctivity
along with r liabl digital t l phon s rvic . Th DPC3925 and EPC3925 r sid ntial
gat way d liv rs data, voic and wir d (Eth rn t) or wir l ss gat way capabiliti s to
conn ct a vari ty of d vic s in th hom or small offic and support high-sp d data
acc ss and cost- ff ctiv voic s rvic s, all in on d vic . With a DPC3925 or
EPC3925 r sid ntial gat way, your Int rn t njoym nt, hom and busin ss
communications, and p rsonal productivity will sur ly soar.
This guid provid s proc dur s and r comm ndations for placing, installing,
configuring, op rating, and troubl shooting your DPC3925 and EPC3925 r sid ntial
gat way for high-sp d Int rn t and digital t l phon s rvic for your hom or
offic . R f r to th appropriat s ction in this guid for th sp cific information you
n d for your situation. Contact your s rvic provid r for mor information about
subscribing to th s s rvic s.
Benefits an Features
Your n w DPC3925 and EPC3925 r sid ntial gat way off rs th following
outstanding b n fits and f atur s:
Compliant with DOCSIS 3.0, 2.0, and 1.x standards along with Pack tCabl ™
and EuroPack tCabl ™ sp cifications to d liv r high- nd p rformanc and
r liability
High p rformanc broadband Int rn t conn ctivity to n rgiz your onlin
xp ri nc
Two-lin mb dd d digital voic adapt r for wir d t l phony s rvic
Four 1000/100/10BASE-T Eth rn t ports to provid wir d conn ctivity
802.11n Wir l ss Acc ss Point
Wi-Fi Prot ct d S tup (WPS), including a push button switch to activat WPS for
simplifi d and s cur wir l ss s tup
Us r configurabl Par ntal Control blocks acc ss to und sirabl Int rn t sit s
Advanc d fir wall t chnology d t rs hack rs and prot cts th hom n twork
from unauthoriz d acc ss
Attractiv compact d sign that allows for v rtical, horizontal, or wall-mount d
op ration

4042592 Rev B 13
Intro uction
Color-cod d int rfac ports and corr sponding cabl s simplify installation and
s tup
DOCSIS-5 compliant LED lab ling and b havior provid s a us r and t chnician
fri ndly m thod to ch ck op rational status and act as a troubl shooting tool
Allows automatic softwar upgrad s by your s rvic provid r

14 4042592 Rev B
What's
In the Carton?
What's In the Carton?
Wh n you r c iv your wir l ss r sid ntial gat way, you should ch ck th
quipm nt and acc ssori s to v rify that ach it m is in th carton and that ach it m
is undamag d. Th carton contains th following it ms:
On of th DOCSIS R sid ntial
Gat way mod ls (DPC3925 or
EPC3925):
On pow r adapt r (mod ls
r quiring xt rnal pow r supply)
On Eth rn t cabl (CAT5/RJ-45)
On CD-ROM
If any of th s it ms ar missing or damag d, pl as contact your s rvic provid r
for assistanc .
Notes:
You will n d an optional cabl signal splitt r and additional standard RF
coaxial cabl s if you want to conn ct a VCR, a Digital Hom Communications
T rminal (DHCT) or a s t-top conv rt r, or a TV to th sam cabl conn ction as
your wir l ss r sid ntial gat way.
Cabl s and oth r quipm nt n d d for t l phon s rvic must b purchas d
s parat ly. Contact your s rvic provid r to inquir about th quipm nt and
cabl s you n d for t l phon s rvic .

4042592 Rev B 15
Front Panel Description
Front Panel Description
Th front pan l of your r sid ntial gat way provid s LED status indicators that
indicat how w ll and at what stat your r sid ntial gat way is op rating. S Front
Panel LED Status Indicator Functions (on pag 99), for mor information on front
pan l LED status indicator functions.
Model DPC3925 shown here
1POWER—ON, pow r is appli d to th wir l ss r sid ntial gat way
2DS—ON, th wir l ss r sid ntial gat way is r c iving data from th cabl
n twork
3US—On, th wir l ss r sid ntial gat way is s nding data to th cabl
n twork
4ONLINE—ON, th wir l ss r sid ntial gat way is r gist r d on th
n twork and fully op rational
5ETHERNET 1 - 4—ON, a d vic is conn ct d to on of th Eth rn t ports.
BLINKING indicat s that data is b ing transf rr d ov r th Eth rn t
conn ction
6USB—ON, a d vic is conn ct d to th USB port. BLINKING indicat s that
data is b ing transf rr d ov r th USB conn ction
7WIRELESS LINK—ON, th Wir l ss Acc ss Point is op rational.
BLINKING indicat s that data is b ing transf rr d ov r th wir l ss
conn ction. OFF indicat s that th wir l ss acc ss point has b n disabl d
by th us r
8WIRELESS SETUP—OFF (normal condition) wir l ss s tup is not activ .
BLINKING indicat s th us r has activat d wir l ss s tup to add n w
wir l ss cli nts on th wir l ss n twork
9TEL1—ON indicat s t l phony s rvic is nabl d. Blinks wh n lin 1 is in
us . OFF indicat s that phon s rvic for TEL 1 is not nabl d
10 TEL2—ON indicat s t l phony s rvic is nabl d. Blinks wh n lin 2 is in
us . OFF indicat s that phon s rvic for TEL 2 is not nabl d

16 4042592 Rev B
Back
Panel Description
Back Panel Description
Th following illustrations show th d scription and function of th back pan l
compon nts on th Cisco DPC3925 r sid ntial gat way.
1POWER—Conn cts th r sid ntial gat way to th AC pow r adapt r that is
provid d with your r sid ntial gat way
CAUTION:
Avoid damage to your equipment. Only use the power supply
that is provided with your residential gateway.
2ON/OFF SWITCH (European models only)—Allows you to pow r of th
r sid ntial gat way without r moving th pow r cord
3MAC ADDRESS LABEL—Displays th MAC addr ss of th r sid ntial gat way
4TELEPHONE 1 and 2—RJ-11 t l phon ports conn ct to hom t l phon wiring
to conv ntional t l phon s or fax machin s
5USB—Conn cts to s l ct d cli nt d vic s
6ETHERNET—Four RJ-45 Eth rn t ports conn ct to th Eth rn t port on your PC
or your hom n twork
7CABLE—F-conn ctor conn cts to an activ cabl signal from your s rvic
provid r

4042592 Rev B 17
Back Panel Description
8WIRELESS SETUP—Pr ssing this switch initiat s wir l ss s tup, this f atur
allows th us r to add n w Wi-Fi Prot ct d S tup (WPS) compliant wir l ss
cli nts to th hom n twork
9RESET—A mom ntary pr ssing (1-2 s conds) of this switch r boots th EMTA.
Pr ssing th switch for mor than t n s conds first caus s a r s t-to-factory-
d fault of all s ttings and th n r boots th gat way
CAUTION:
The Reset button is for maintenance purposes only. Do not use
unless instructed to do so by your cable or telephone service
provider. Doing so may cause you to lose any cable modem
settings you have selected.

18 4042592 Rev B
What
Are the System Requirements for Internet Service?
What Are the System Requirements for Internet Service?
To nsur that your r sid ntial gat way op rat s ffici ntly for high-sp d Int rn t
s rvic , v rify that all of th Int rn t d vic s on your syst m m t or xc d th
following minimum hardwar and softwar r quir m nts.
Note: You will also n d an activ cabl input lin and an Int rn t conn ction.
Minimum System Requirements for a PC
A PC with a P ntium MMX 133 proc ssor or gr at r
32 MB of RAM
W b browsing softwar
CD-ROM driv
Minimum System Requirements for Macintosh
MAC OS 7.5 or lat r
32 MB of RAM
System Requirements for an Ethernet Connection
A PC with Microsoft Windows 2000 op rating syst m (or lat r) with TCP/IP
protocol install d, or an Appl Macintosh comput r with TCP/IP protocol
install d
An activ 10/100/1000BASE-T Eth rn t n twork int rfac card (NIC) install d

4042592 Rev B 19
How Do I Subscribe to High
-
Spee Internet an
Telephone Service?
How Do I Subscribe to High-Spee Internet an Telephone
Service?
B for you can us your r sid ntial gat way, you n d to hav a high-sp d Int rn t
acc ss account. If you do not hav a high-sp d Int rn t acc ss account, you n d to
s t up an account with your local s rvic provid r. Choos on of th options in this
s ction.
I Do Not Have a High-Spee Internet Access Account
If you do not hav a high-sp d Int rn t acc ss account, your s rvic provid r will
s t up your account and b com your Int rn t S rvic Provid r (ISP). Int rn t acc ss
nabl s you to s nd and r c iv -mail, acc ss th World Wid W b, and r c iv
oth r Int rn t s rvic s.
You will n d to giv your s rvic provid r th following information:
Th s rial numb r of th mod m
Th M dia Acc ss Control (MAC) addr ss of th mod m (CM MAC)
Oth r MAC addr ss numb rs as n d d
Th s numb rs app ar on a bar cod lab l locat d on th r sid ntial gat way. Th
s rial numb r consists of a s ri s of alphanum ric charact rs pr c d d by S/N. Th
MAC addr ss consists of a s ri s of alphanum ric charact rs pr c d d by CM MAC.
Th following illustration shows a sampl bar cod lab l.
Writ down th s numb rs in th spac provid d h r .
S rial Numb r _______________________
MAC Addr ss ________________________

20 4042592 Rev B
How
Do I Subscribe to High
-
Spee Internet an Telephone Service?
I Alrea y Have an Existing High-Spee Internet Access Account
If you hav an xisting high-sp d Int rn t acc ss account, you must giv your
s rvic provid r th s rial numb r and th MAC addr ss of th r sid ntial gat way.
R f r to th s rial numb r and MAC addr ss information list d pr viously in this
s ction.
I Want to Use the Application Server for Telephone Service
You will also n d to s t up a t l phon account with your local s rvic provid r to
us your r sid ntial gat way for t l phon s rvic . Wh n you contact your s rvic
provid r, you may b abl to transf r your xisting t l phon numb rs, or your cabl
t l phony s rvic provid r will assign a n w t l phon numb r for ach curr nt or
additional activ t l phon lin . Discuss th s options with your t l phony s rvic
provid r.