Cisco Expressway CE1200 User manual

Cisco Expressway CE1200 Appliance Installation Guide (14.0)
First Published: 2021-03-10
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CONTENTS
Preface 1
CHAPTER 1
Change History 1
Introduction 3
CHAPTER 2
Introduction 3
Required Software Version 3
Required Firmware Version 4
System Sizes Supported 4
What's Different? 4
More Information and Training 5
Hardware Components 7
CHAPTER 3
Hardware Components 7
Power Cables 8
KVM Adaptors 8
Field-Replaceable Components 8
Returns or Replacements 9
Front Panel Layout 11
CHAPTER 4
Front Panel Layout 11
Rear Panel Layout 13
CHAPTER 5
Rear Panel Layout 13
Preparing to Install 15
CHAPTER 6
For Your Safety 15
Cisco Expressway CE1200 Appliance Installation Guide (14.0)
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Environmental and Power Specifications 15
Unpacking and Preparation 15
Locating Serial Numbers 16
Install the Appliance 17
CHAPTER 7
Task 1: Install into a Rack 17
Task 2: Insert the SFP Network Connection Modules 17
Task 3: Connect and Power On 18
Task 4: Verify Power Status 18
Connect to Expressway Console 21
CHAPTER 8
Connect to the Expressway Console 21
Before You Begin 21
Connecting Using the Serial Port 22
Connecting Using CIMC Serial Over LAN 23
Task 1: Configure the CIMC IP address and password (once only) 23
Task 2: Run CIMC from a remote host and enable Serial over LAN (once only) 25
Task 3: Connect to the Expressway console (any time you need to) 25
Run the Install Wizard 27
CHAPTER 9
Run the Install Wizard 27
Install Wizard Process 27
Access the Expressway User Interface 29
CHAPTER 10
Access the Expressway User Interface 29
Using the Web UI 29
Using the CLI 29
Next Steps 30
Troubleshooting 31
APPENDIX A
Locating LEDs and Components 31
Definitions of LED States 31
Reset from the Internal Recovery Partition (IRP) 31
Task 1: Reset the SD Card and Enable the Virtual Drive 31
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Contents

Task 2: IRP Reinstall Using the KVM Console 32
Task 3: Disable the Virtual Drive After the Reinstall 32
Lag During Boot up Due to Power Characterization Check 33
Notices 35
APPENDIX B
Technical Notices 35
Accessibility Notice 35
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Contents

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Contents

CHAPTER 1
Preface
•Change History, on page 1
Change History
Table 1: Installation Guide Change History
ReasonChangeDate
New InformationUpdated "Required Firmware
Version" to specify newly available
HUU package details.
March 2020
Document additionUpdated "Required Firmware
Version" with known issue in
Expressway compatibility with
4.0(2) and 4.0(4) HUU firmware.
January 2020
Document clarifications• Added "Required Firmware
Version" to introduction.
• Clarifications to "What's
Different?" on option keys
usage.
December 2019
Published with Expressway
X12.5.5 version
First ReleaseOctober 2019
Cisco Expressway CE1200 Appliance Installation Guide (14.0)
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Cisco Expressway CE1200 Appliance Installation Guide (14.0)
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Preface
Change History

CHAPTER 2
Introduction
•Introduction, on page 3
Introduction
This guide describes how to install a CE1200 appliance into a video network, including how to prepare and
install the hardware, and how to do the basic initial configuration. It also provides some troubleshooting
suggestions.
The guide is for Cisco Expressway Series deployments only, as the appliance does not support the Cisco VCS
product.
Note
Required Software Version
The CE1200 ships with pre-installed Expressway software. If you need to in future, you can upgrade the
pre-installed software to a later supported version. (If you want to check whether the Cisco Expressway has
the latest software installed, go to http://software.cisco.com/download/navigator.html and navigate to the
Cisco Expressway.)
The minimum required Expressway software version depends on which revision of the appliance you are
using. You can identify this from the serial number, as follows:
Table 2: Minimum software versions supported on CE1200 appliances
Required softwareSerial numbersPlatform
X12.5.5 or later52E1####2nd revision CE1200 (Expressway
pre-installed on UCS C220 M5L)
X8.11.1 or later52E0####1st revision CE1200 (Expressway
pre-installed on UCS C220 M5L)
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Although the system does not prevent downgrades to an earlier software version, Cisco does not support
appliances running earlier versions than those specified in the table. This requirement applies to any UCS
C220 M5L-based appliance.
Caution
Required Firmware Version
If you upgrade the pre-installed UCS firmware, you must only upgrade to a Cisco UCS Host Upgrade
Utility package at Release 4.1(1c) or later. This is due to a known issue with the dual NIC/X710 firmware
in some earlier 4.0x Host Upgrade Utility packages, that causes the 1Gb SFP transceiver modules to stop
working.
System Sizes Supported
The appliance can support either a Large or a Medium Expressway system.
For appliances which are deployed as Cisco Expressway-Es (but not for Cisco Expressway-Cs) you can
optionally change the default system size setting in the Expressway software from a Large system to a Medium
system, or the other way round.
What's Different?
If you deploy existing CE500, CE1000, or CE1100 appliances, this section highlights some of the differences
in the CE1200:
• The CE1200 is designed for use with the Cisco Expressway Series product range, and does not support
the Cisco VCS product. It ships with the release key pre-installed.
• Unlike earlier appliances, the CE1200 is a single, multi-purpose server that can operate as a Cisco
Expressway-C or a Cisco Expressway-E. By default it always ships with Expressway-C preinstalled. To
deploy the server as an Expressway-E, you configure the Type option as Expressway-E, in the Service
Setup Wizard (the wizard runs when you first launch the Expressway web user interface, or you can run
it anytime from the Status >Overview page). The Traversal Server option key is no longer used to
change to an Cisco Expressway-E.
• The appliance now ships with most option keys installed by default. The only functions which still need
option keys to be installed manually are:
• Desktop System licenses
• Room System licenses
• RMS licenses
• Advanced Security
• Microsoft interoperability
• The CE1200 can support up to 5000 registrations for Mobile and Remote Access, an increase on the
2500 MRA registrations supported by other physical appliances or VM-based systems.
• From May 2019, the CE1200 no longer ships with power cables and KVM cables supplied as default.
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Introduction
Required Firmware Version

To add a CE1200 appliance to an existing cluster that has CE1100 models in it, configure the Type option to
match the other peers (Expressway-E or Expressway-C) through the service setup wizard on the Status >
Overview page, before you add the CE1200 to the cluster.
More Information and Training
Training
Training is available online and at our training locations. Information about the courses we provide and the
location of our training offices is at www.cisco.com/go/telepresencetraining
Glossary
A glossary of TelePresence terms is at https://tp-tools-web01.cisco.com/start/glossary/
Related documents
•Detailed information about installing this appliance is provided in the Cisco UCS C220 Server Installation
and Service Guide
• Managing and operating Cisco Expressway software is described in the Cisco Expressway Administrator
Guide on the Expressway Maintain and Operate Guides page
• Creating and maintaining a cluster of Cisco Expressways is described in the Cisco Expressway Cluster
Creation and Maintenance Deployment Guide on the Expressway Configuration Guides page
Cisco Expressway CE1200 Appliance Installation Guide (14.0)
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Introduction
More Information and Training

Cisco Expressway CE1200 Appliance Installation Guide (14.0)
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Introduction
More Information and Training

CHAPTER 3
Hardware Components
•Hardware Components, on page 7
Hardware Components
The CE1200 is based on a UCS C220 M5L server, with the following components:
Table 3: Components and UCS equivalent part numbers for the CE1200 Appliance
QuantityPartItem
1UCS-C220-M5LChassis
1UCS-CPU-6134 (3.2 GHz
6134/130W 8C/24.75MB
Cache/DDR4 2666MHz)
Processor
2UCS-MR-X16G1RS-H (16GB)
DDR4-2666-MHz
RDIMM/PC4-21300/single
rank/x4/1.2v
RAM
2UCS-HD2T7KL12N 2 TB 12G
SAS 7.2K RPM LFF HDD
Hard Disk
1UCSC-MRAID1GB-KIT SAS
RAID KIT for C220M5l
RAID Controller
1UCSC-PCIE-ID10GF Intel
X710-DA2 dual-port 10G SFP+
NIC
NIC
2EXP-10GSFP-SR-MP (10Gb SR
Fiber SFP)
2EXP-1GSFP-T (1Gb Copper SFP
2UCSC-PSU1-770WPSU
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QuantityPartItem
1UCSX-TPM2-002 (Trusted
Platform Module 2.0)
TPM
1UCS-SD-32G-S (32GB SD Card
for UCS servers)
SD Card
1UCSC-RAILF-M4 (Rail kit)Miscellaneous
1UCSC-HS-C220M5 (Heat sink)
2UCSC-BBLKD-L2 (blanking
panels for HDD slots)
1UCS-MSTOR-SD (Mini Storage
Carrier for SD)
1Accessory Kit
1Bezel
Power Cables
Power cables are available to order from Cisco.
If you opt not to order power cables from Cisco, you must use cables of the designated type, - see
https://www.cisco.com/c/dam/en/us/products/collateral/servers-unified-computing/ucs-c-series-rack-servers/c220m5-lff-specsheet.pdf
Warning
KVM Adaptors
KVM adaptors are available to order from Cisco.
Field-Replaceable Components
These components are field replaceable:
• Hard disks
• Power supply units (PSUs)
• Fan module
• SFP network connection modules (1 Gb and 10 Gb)
To avoid compatibility issues use only the supplied SFPs, and follow the other
requirements for SFPs in Task 2: Insert the SFP Network Connection Modules
Caution
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Hardware Components
Power Cables

Returns or Replacements
If you need to begin a Return Material Authorization (RMA) for any reason, go to
http://www.cisco.com/web/ordering/cs_info/or3/o32/Return_a_Product/WebReturns/product_Online_web_returns.html.
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Hardware Components
Returns or Replacements

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Hardware Components
Returns or Replacements

CHAPTER 4
Front Panel Layout
•Front Panel Layout, on page 11
Front Panel Layout
This section details the front panel layout, LEDs and ports.
Figure 1: Front view of the Cisco Expressway
Table 4: Front panel LEDs and components
HD drives (use Slot 1 and Slot 2 only)1
Activity/fault LED for HD drives2
Power button/power status LED3
Identification button LED4
System status LED5
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Fan status LED6
Temperature status LED7
Power supply status LED8
Network link activity LED9
KVM connector (for USB/VGA connection)10
Pullout tab for UCS serial number, MAC addresses11
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Front Panel Layout
Front Panel Layout

CHAPTER 5
Rear Panel Layout
•Rear Panel Layout, on page 13
Rear Panel Layout
This section details the rear panel layout, LEDs and ports.
Figure 2: Rear view of the Cisco Expressway
Table 5: Rear panel LEDs and components
Modular LAN on Motherboard (mLOM) card slot (not populated)1
USB 3.0 ports (two slots)2
Ethernet Ports (LAN3 and LAN4)3
As depicted in figure,
Port Status
PortLabel
Active - Use this portLAN33a
InactiveLAN43b
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LAN3 →Expressway Dedicated Management Interface (DMI) port on LAN3. It is located
on the back of the server.
Currently, with Expressway release X12.7 and later, support is available for a
Dedicated Management Interface (DMI) which uses LAN3 as an out-of-band
management interface.
Note
3a
VGA video connector4
Cisco Integrated Management Controller (CIMC) Port (1 Gb Ethernet)5
Serial port (RJ-45 connector)6
Rear identification button/LED7
Power supplies PSU 01 and PSU 02.
The second power supply can be added for 1+1 redundancy.
8
Slot 2: Low-profile PCIe slot on riser (not populated)9
Slot 1: Standard-profile PCIe slot on riser; houses two SFP ports
Left port is LAN1 (NIC1) in the Expressway user interface.
Right port is LAN2 (NIC2) if used in the interface.
10
For more information on the method to configure a Dedicated Management Interface (DMI), see Cisco
Expressway Administrator Guide.
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Rear Panel Layout
Rear Panel Layout