Cisco Linksys WAG310G User manual

3425-00669Rev E
Cisco Model WAG310G Residential
Gateway with VoIP
User Guide

Please Read
Important
Please read this entire guide. If this guide provides installation or operation
instructions, give particular attention to all safety statements included in this guide.

Notices
Trademark Acknowledgments
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its
affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found
at www.cisco.com/go/trademarks.
The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance. Wi-Fi Protected
Setup is a trademark of the Wi-Fi Alliance.
Other third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between
Cisco and any other company. (1009R)
Disclaimer
The maximum performance for wireless is derived from IEEE Standard 802.11
specifications. Actual performance can vary, including lower wireless network
capacity, data throughput rate, range and coverage. Performance depends on many
factors, conditions and variables, including distance from the access point, volume of
network traffic, building materials and construction, operating system used, mix of
wireless products used, interference and other adverse conditions.
Publication Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions that may
appear in this publication. We reserve the right to change this publication at any
time without notice. This document is not to be construed as conferring by
implication, estoppel, or otherwise any license or right under any copyright or
patent, whether or not the use of any information in this document employs an
invention claimed in any existing or later issued patent.
Copyright
© 2009-2010, 2012 Cisco and/or its affiliates. All rights reserved. Printed in the United
States of America.
Information in this publication is subject to change without notice. No part of this
publication may be reproduced or transmitted in any form, by photocopy,
microfilm, xerography, or any other means, or incorporated into any information
retrieval system, electronic or mechanical, for any purpose, without the express
permission of Cisco Systems, Inc.

Notice to Installers
The servicing instructions in this notice are for use by qualified service personnel only. To reduce the
risk of electric shock, do not perform any servicing other than that contained in the operating
instructions, unless you are qualified to do so.
Notice à l’attention des installateurs de réseaux câblés
Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent
exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer
aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au
fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

Mitteilung für CATV-Techniker
Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes
Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine
Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,
außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.
Aviso a los instaladores de sistemas CATV
Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de
personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice
ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a
menos que posea la cualificación necesaria para hacerlo.
20080814_Installer800_Intl

3425-00669 Rev E iii
Contents
IMPORTANT SAFETY INSTRUCTIONS vii
United States FCC Compliance x
CE Compliance xii
About This Guide xv
Chapter 1 Introducing the WAG310G 1
Benefits and Features .............................................................................................................. 2
What's on the Front Panel? ..................................................................................................... 3
What's on the Back Panel? ...................................................................................................... 5
About Wi-Fi Protected Setup ................................................................................................. 7
Chapter 2 Installing the Residential Gateway 9
Mounting the Residential Gateway..................................................................................... 10
Connecting the Residential Gateway .................................................................................. 13
Chapter 3 Setup 15
Logging in to the Residential Gateway............................................................................... 17
ADSL........................................................................................................................................ 18
Ethernet ................................................................................................................................... 33
Local Network........................................................................................................................ 36
Setting System Date and Time ............................................................................................. 41
DDNS....................................................................................................................................... 42
Advanced Routing................................................................................................................. 44
PVC/VLAN Mapping........................................................................................................... 46
Chapter 4 Wireless 49
Basic Settings .......................................................................................................................... 50
Wireless Network ..................................................................................................................... 51
Security.................................................................................................................................... 52
MAC Filter .............................................................................................................................. 57
Wi-Fi Protected Setup............................................................................................................ 59

Contents
iv 3425-00669 Rev E
Advanced Settings ................................................................................................................. 62
Chapter 5 Voice 65
About Voice ............................................................................................................................ 66
Info ........................................................................................................................................... 67
System...................................................................................................................................... 72
User1 or User2 ........................................................................................................................ 74
Chapter 6 Storage 81
Storage ..................................................................................................................................... 82
Chapter 7 Security Configuration 85
Firewall.................................................................................................................................... 86
Chapter 8 Access Restrictions 89
Internet Access Policy ........................................................................................................... 90
Chapter 9 Applications & Gaming 95
Single Port Forwarding ......................................................................................................... 96
Port Range Forwarding......................................................................................................... 98
DMZ....................................................................................................................................... 100
Port Range Triggering......................................................................................................... 101
QoS (Quality of Service)...................................................................................................... 103
Service.................................................................................................................................... 106
Chapter 10 Administration 109
Management ......................................................................................................................... 110
Log ......................................................................................................................................... 113
IP Ping ................................................................................................................................... 115
ATM F5 Loopback ............................................................................................................... 116
Backup ................................................................................................................................... 117
Factory Defaults ................................................................................................................... 118
Firmware Upgrade .............................................................................................................. 119
Reboot.................................................................................................................................... 120
Logging out of the Residential Gateway .......................................................................... 121

Contents
3425-00669 Rev E v
Chapter 11 Status 123
Internet .................................................................................................................................. 124
Local Network...................................................................................................................... 126
Wireless ................................................................................................................................. 128
DSL Connection ................................................................................................................... 129
Bridges................................................................................................................................... 131
ARP Table ............................................................................................................................. 132
Chapter 12 Troubleshooting 133
Computer Cannot Connect to the Internet....................................................................... 134
Web Browser Prompts for Login Information................................................................. 135
Computer Cannot Connect Wirelessly to the Network ................................................. 136
Modify the Advanced Settings .......................................................................................... 137
Chapter 13 Specifications 139
Interfaces ............................................................................................................................... 140
Environmental...................................................................................................................... 141
Chapter 14 Customer Information 143